We have been working with Burd Home Health on the NYS CDPAP program for a number of years. We are more than satisfied with their service. We understand the company to be based on Christian principles; and from our experience, it has lived up to that. The Care Manager and other staff are kind, personable, efficient, and have demonstrated repeatedly that they truly DO have our best interests at heart. We have shifted from one fiduciary company to another in order to get the best provision for both patient and personal assitan. But, we have stayed with Burd for our home health care provider for the whole of our care-giving experience, because they have been absolutely excellent in every way.
I have been working with the Burd Agency for almost a year now, while helping out my brother The training they provided when we started was very comprehensive and gave us everything we needed to start. The managers have always been responsive and have answered our questions in a timely manner and have been very flexible in working with us. It has been a very positive experience all around.
Its a great experience working with them. Any questions or concerns Ive had, they were quickly answered. Always courteous.
Working with this company has been a great experience I look forward to the future with them .
Burd home health is a great place to work with! My case manager is amazing he has helped me thru everything and is available whenever I need him! I would recommend burd to anyone!!!
Its very great and I get things done quick when I call Im happy with where Im at
Communication is quick and easy. I enjoy working with the supervisor Chad Tubbs.
Since Ive joined the Burd Home health team 3 years ago! Its a company Ill recommend to anyone theyre very personable, kind, and willing to help in every way it doesnt matter how many times you call to ask a question theyre always friendly.
I am very satisfied with this company. My coordinator, Chad, is the best!
Burd Home Health Agency is a great company. It allows family and friends to care for their love one’s in the comfort of their own home; which is so important to them. It also gives the caregivers financial help to care for a family member, and brings them comfort in knowing their love one is being taken care of without having to worry about them. Megan is wonderful always very helpful and available whenever you have any questions. I am very grateful for Burd Home Health. There is a great need for agencies like Burd Home Health. Thank you for being there!
I began working for Burd when a friend was ill and needed support. They are a great company to work for. Their Relationship Managers are friendly and helpful. Ive met some great people, made some good friends and been able to support some amazing clients through the CDPAP program. This is a vital way to help individuals remain as independent as possible while receiving the services and support they need.
Started working with Burd Home Health while taking care of my mother. We were assigned to Megan who has been wonderful to work with. She has been very helpful and patient with all my questions. Very grateful that there are companies like this for people who need to care for their loved ones while they are ill and/or near the end of their Journey.
Having been around for a few years, 72 to be exact & working in the medical field almost my entire life, I must say I have been extremely impressed with Burd Home Health Care. I have ALWAYS been treated with respect & help whenever I have had a question. Megan has made me feel like part of the Burd Family & after having a negative experience w/another company I am truly grateful. I highly recommend Burd if there comes a day when u need help. No question is insignificant & answered without hesitation!🌝
Burd Home Health is the best home service providers in the State. Our community needs these types of agencies that allows family to take care of their love ones in the comfort of their own homes. It allows the care giver to be able to stay financially stable while taking care of their disable love ones. I myself use to work in facilities, where I seen so many of our elderly and disabled people miss treated and abused to the point I no longer wanted to be in the field. Burd Home Health gives me and my love ones the opportunity to make sure they are being taken care of properly. We are all very thankful for this agency and I would hope that our Law Makers understand how we need these types of services to provide for ourselves as well as the ones we love. I have a few family members that get service through Burd Home Care and we couldnt be happier. Thank You Burd Home Care for such outstanding support keep up the good work!
Burd Home Health is a great home care agency. They allow family or friends to take care of them in their own home where everything is familiar, while giving them an income to do so. I am also very happy with Sean. Any questions or concerns I have, he always handles immediately.
This company makes it possible for our loved ones to receive the high standard of care they deserve, directly from the ones who love them. I am so thankful to be able to give my time and attention to someone that means so very much to me - I couldnt be there for him as I am if not for Burd Home Health. This program is changing lives, not just for the disabled or elderly clients, but also for the caregivers. This program is truly a life saver.
I work with a friends father as an aide/ caretaker. My experience with Burd has been excellent! The app used for clocking in/out is easy. The app gives great information about your pay, overtime, etc. Ive also found dealing with the staff exceptional. Always friendly and ready to help or answer questions etc. I look forward to continuing working with them.
We switched to Burd from another CDPAP agency because of ongoing issues we were having, and we couldnt be happier with the change. We are quite pleased with Burd and truly feel they are there for us and will help in any way they can. I appreciate how Mason has been extremely responsive (and patient) whenever we have contacted him and has quickly addressed any timesheet issues Ive encountered. Whereas the previous agency required me to have a set schedule, Burd allows me to be flexible each week, so I can fit my hours around my familys and my moms schedule. I can honestly say that Burd has made it much easier for me to care for my mother.
Since 2015 my mother has had a CDPAS. From 2015 until 3 weeks ago between payroll issues and dealing with inconsistencies from her prior payroll company. From the time I made my first phone call to Burd and spoke with Mason it was LITERALLY a breath of fresh air! He was not only very helpful in answering all of my questions, but also very reassuring addressing all concerns I had. Topping it off with being able to take care of everything virtually. This company deserves every bit of 5 stars! I will highly recommend them to everyone!
Burd Home Health is an amazing organization. When I first heard of it, I instantly realized how life-changing it was going to be for so many people. Alleviating stressors from individuals lives allows them to enjoy more time with their friends and family, and overall live a better quality life. I have personally known Adam and Chelsea for years and they are two of the most caring people I know. I personally cant think of anyone else that I would rather put the care of my loved ones in the hands of. Thanks Burd Home Health for tackling such a necessary endeavor! Keep up the good work!
Ive been with Burd home health since January of this year. They have been amazing. Whenever I need help with anything or even just a simple question, it gets answered and resolved without hassle. Burd home health is a very good agency.
Been a Burd employee since May of this year & its been amazing! No issues or complaints. Always professional and curtious interactions. Love my Job!
I have had only good experiences with Burd Home Health. Sean is my contact person at Burd and has always been helpful when I needed assistance. I would recommend them to anyone.
Burd Home Health is an amazing agency. Their staff is friendly and professional. When certain problems arise, the staff members have the ability to solve issues quickly and efficiently. I would highly recommend that whomever is in need of home health services, Burd is the place!
Having been new to the whole caretaking system, I was completely clueless, and had no idea where to start.Luckily for me I was referred to Burd Home Health, and honestly I cant begin to say how happy I found them.Working for them has been a pleasure, Adam has gone out of his way to make my job easier, has helped me understand the inns and outs of working as a caretaker and the app used to punch in and out is stress free.This company truly is one to work for if you considering being a caretaker.
I currently work for burd home health and I absolutely love it. Mason Judd almost always answers when I call and when he doesn’t he’s been very prompt on getting back to me. It’s such a great experience working for him.
BURD Home Health has been an integral part of my family’s success story in finding quality home care aides for my father. They have been extremely supportive, friendly to work with and quick to respond. We are very satisfied!
The CPAP program is an integral part of the health care system. Unlike traditional PCA/HHA programs where theres a scheduling coordinator, CDPAP puts the control of the clients care in the clients hands. When a care team is great with their clients as well as their employees, the quality of life for both parties involved increases ten fold. Burd Home Health accomplishes both of these components. To take that support from the client would set health care back and take the control out of the clients hands.
So far I am really impressed Mason even gets back to me on the weekends to help with paperwork.
Very respectful and caring. You can tell they go out of there way to help you and your loved ones! Amazing group of people!
Great customer service. Very easy program to get into with huge benefits. I would definitely recommend this company to anyone in need of in home care.
Caring, efficient,helpful,understanding. Couldn’t care for my Mom without them
Great Company.
Burd Home Health is the most professional agency I have dealt with during my mothers health decline. From the first phone call I have been impressed with their professionalism, follow-up, and patient caring attitude.
My experience with Burd Home Health has been a great experience! Adam is a very helpful Manager and very hands on with his business! I would recommend anyone to him!
Fantastic organization who prides themselves on personalization and care. Great customer service and are always available to help family members in need. 100% recommend Burd Home Health!
So far they have helped make the transition smooth and they are always there to help with any questions we have. Im grateful for all Masons help and walking us through everything.
I love Burds home health Sean Costello have been nothing but kind and professional I appreciate everything you guys are doing to help the community
This program is very much needed in New York State so that families can continue to give proper care to sick family members.
Great people too work with thank God for them !! Mason is awesome.
Mason Judd has and is an excellent account manager and has always been available to help and support his clients here in Rochester, New York. This program has been a godsend for caregivers in helping them meet the needs of family members.
Best agency to work for and they do follow up calls to check on you and your family so if your looking for an agency to assist you with taking care of your loved one Burd home is it.
Great company to work for so far no problems
The best customer service. I would 100% recommend this company to anyone in need of in home care for their loved ones!!
The team is amazing and honestly I would never imagine working with anyone else after my experiences so far with them.
The representatives at Burd Home Health are insightful, caring and focused. The assistance I received was exceptional. I would recommend BHH to anyone in the market for home healthcare assistance.
Love Adam great boss very understanding had a great team behind him
Would recommend to family and close friends of they ever need their services
Awesome company! Staff is great to work with and very helpful.
They are a very good company and thank you for your support.
Very thankful I came across this company. Extremely friendly and informative staff that is willing to help you and your family in any way possible!
Great experience! Top notch service and support!
It has been a very pleasant experience working for Burd Home Health.
Compassionate care from all staff.
Thank you so much Adam
Hands down the best to work with!
Great company to work for.