Dave is the best. He helped me so much with my old & new chainsaw. Took his time to teach me how to use my saw. I’m so grateful to have Dave’s assistance. Thank you Dave.Luis
Very friendly family run business. Have bought from them before and will never go anywhere else again! Highly recommended.
Excellent service. Went above and beyond to find a chainsaw part I needed.
I recently took my Honda Lawnmower in for service. I needed some warranty work done and I hadnt registered the lawnmower with Honda. Travis was extremely helpful in navigating that process even though the mower was a year old and not purchased there. Communication with him was extraordinary and he worked hard to give me the best price. I definitely will be doing business with Brodner Equipment again.
I bought a Honda lawnmower this week and I was delighted and impressed with my entire experience. I called first to get some informtion and was greeted by a friendly and very polite person. I felt like I was being truly valued as a potential customer. Next I went there to look at the lawnmowers and learn more about them. I worked with Mike and he was also a delight to work with. He made my purchasing decision easy.My new Honda lawn mower was delivered this morning. The person who delivered the lawnmower, Corey, was exceptionally friendly and knowledgable. I could tell he really loved his job because his enthusiasm was overflowing. He explained everything I needed to know and was very helpful. I highly recommend Brodner Equipment. It is rare to find a business that treats its customers the right way and Brodner is just such a business. I couldnt be happier. Funny, earlier today I was telling a good friend about it. He told me he purchased a zero-turn mower there last year and he had the exact same experience, including telling me how nice it had been dealing with both Mike and Corey. We both agreed that Brodner is a great place to buy a lawnmower.
This is my first year using the equipment and am beyond impressed. Great company to do buisness with from sales to service. I would highly recommend.
I just bought a 34 inch Exmark zero turn and had a very good experience with Brodner from the start to the delivery of the machine, it started with some e-mails with Tim, tho the purchase with Mike and the financing and delivery schedule with Betty, to the delivery of the unit with Cory.Everyone there is super friendly and helpful unlike some other places i visited, would not hesitate to buy there again or refer anyone there and hopefully i wont have to buy for a long time.
Best place for Husqvarna automower parts and service. Very knowledgeable and welcoming.
Busy shop with sales, parts, and service. Good parking, staff that was in the know and had the parts I needed in stock.
Great place to shop and super Service... friendly and helpful...
Our friends that work at Brodners are very helpful and pleasant. It is as if they understand your unspoken needs and are extremely accommodating.
Very pleased with the lawn mower purchased here. Staff is very knowledgeable and eager to help in the selection of what the customer needs. Service after the sale is also honest and accommodating.
These guys are absolutely amazing. We bought a new zero turn mower from them and they were very informative very open about everything. We had looked at other places and nobody had offered the knowledge and information that they did these guys know their stuff. And family owned and operated as a bonus
Came in to look at backpack leaf blowers . Ended up with a redmax. Love it. Used it all that day.. good honest people . Will be back when Im ready for a new mower.
Have purchased several pieces of equipment from lawn mowers to snowmobiles from Brodners thru the years and they have always treated me exceptionally. They are very knowledgeable about their products and thats very valuable to me.
This is the reason you should choose a hometown business and Brodner Mower is an OUTSTANDING example. I hate to have to point out a negative but it only Emphasizes what makes a GOOD COMPANY SHINE. I bought a new machine, fair price ( ON SALE ) Quick paper work, Great financing and quick delivery. Here is the negative. The machine was not operating properly. Delivered Thursday late afternoon. Contacted Brodner Mower in the morning 9:30AM with in an hour AN HOUR!!!! they sent a truck and picked it up. Called me in a few hours with it straitened out. Installed some accessories at an even fairer price. Had my machine back by 4:30PM THAT SAME DAY!!!! Manufactures / Assembly lines make mistakes. Local hometown Businesses straiten out the factory mistakes and Brodner Mower leads the field. From the Sales to the Service and the man who shuffled the machine around TOP NOTCH GREAT JOB!!! Thank YOU....
Always honest,, always awesome $200 dollars cheaper for a better snowblower than the big box stores,,and afree 3 year warranty no charge,, a full tank of gas and 18 month free financing
Love this place.
In and out with a bouncing brand new Husqvarna chainsaw. Runs like a top and cuts like butter. Nice Peepps!
I recently got a twig jammed between the air filter and carburetor on my Honda mower. After that the mower was running really choppy. Took it to Brodner and Travis had it figured out in a couple of minutes. I basically slightly stretched the sensitive governor spring. He tweeked it and sent me on my way. They are honest, knowledgeable, friendly and simply put provide good old fashioned service thats hard to come by these days. Thank you to the Brodner family and employees for always providing me and my family such excellent service.
Excellent customer service! They were able to answer a few questions I had about my Ariens rider right over the phone.
I recently purchased a Honda HRX mower. The salesperson was knowledgeable but not overly friendly. A few days later when I picked up the mower, it was absolutely pouring rain. The service person directed me to pull up to another building where he provided as very through explanation of the features on the mower. The price was actually lower than Amazon and I love the cut the Honda mower provides!!
Awesome customer service.. Very helpful.
Not my favorite place
Very helpful Service Department!! Dave was very knowledgeable and quick to help us out with service to our mower and backpack blower!! 5 stars all the way!
Very helpful, prices are very reasonable, here is an example. I bought a deck belt i think its called for my Honda Harmony rider. It lasted 4 years i keep all my paperwork, when it was time to buy another one a few weeks ago it was the same price.
Very good experience. I was well informed on my new snow blower!!! Mike was awesome.
Ive had 2 separate experiences with Brodner mower and both of them were terrible. My first time here the counter man talked to me like I was a complete retard, and it was very clear that I was wasting his time. Silly women, they dont know anything about anything, right? Well Im also petite, and no one even bothered to help me lift the damn thing back into my car when I picked it up, they just watched me struggle with it on my own.My second experience: My mower had quit in the fall, and when I called Brodner the miserable guy on the phone said to bring it in the springtime. So I waited and called in the spring, and then he (once again) talked to me like I was an idiot and said why didnt you bring it in in the fall?... Again. Silly, dumb woman. (I wonder if they talk to their male customers that way too? Hm) He told me they could repair it but it would be weeks. Then when I did bring it in, they sent me away because they were too busy and couldnt be bothered with my little push mower.People, do yourselves a favor and go to Wehner mower. Their staff is incredibly pleasant, informative and helpful. I had my mower back in 2 weeks, it runs and looks brand new, and the sweet old man next door let me pet his dog.
Bought a Husqvarna LTH17538 riding mower from here. Mike the salesman could not have been more professional. He explained everything to me, found the right equipment I was interested in, and set me up with financing at 24 mos no interest. All of this in the first 15 minutes I was in the store. The scheduled delivery date was delayed because of a defect in the mower. Mike called to tell me that he might get the mower by the weekend. When it did not come, he actually mowed my lawn for me while we waited for the mower to come. This is the utmost business standard so appallingly lacking today. Mikes accommodation has set the standard for me. They have earned my trust. The delivery man went over everything with me to make sure I knew how to operate the mower before he left. I recommend Brodner.
Told me I need a commercial mower for an acre lawn. Lied about features on the mower I wanted to try to sell a twice as expensive off name brand commercial mower.
Needed a wheel for the front of my zero turn. Was told they had it. I politely asked if I drive the hour to get there with just the wheel and tire can you swap my tire over while I wait. I was told no. We need it for a day. So 4 hours of driving for a 20 minute job? Thanks for the great service!
Fantastic place to purchase equipment! Tim and his crew are top notch. During my search for a debris loader they were the only dealer out of those I contacted to actually give me a reply after an online inquiry (and very quickly too). After waiting and getting no reply from other dealers, or lackluster attitudes, I decided to make the purchase with Brodner.This is where they really shined for me. I made the initial inquiry for financing and had that set up beforehand. It was a 3 hour round trip for me so I really didnt feel like waiting around while everything was prepped or whatnot. As soon as I got there Tim greeted me by name. We quickly checked out the debris loader while the paperwork was getting put together. We came back into the store and I sat down for maybe 2 minutes with some signatures. I drove back to the barn and got loaded up and was on my way. I may have been there 15 minutes at most.When I got home I noticed one small issue with a part. Again, a quick email and they offered to drop off a new part when they made a trip up my way in the next few days. I mean that is customer service!This was my first experience in purchasing with Brodner, although Ive heard the name. They far exceeded expectations. Check them out if you need outdoor power equipment. You wont be disappointed.
Just bought a Honda push mower from them yesterday. Price as good as what I could find online. They put it together for me within 5 min, filled it with oil and gas and registered it with Honda. Very helpful and did not try to up sell me. Great experience, much better than a big box store. Easy process as opposed to Home Depot or Lowes where you buy something than wait around 30 min to get checked out and loaded up.
Great service and always willing to give advice over the phone. Very happy with my Husqvanrna snow thrower.
Prices are extremely fair and customer service is great. I come here for all my small engine maintenance parts. Sure I could save a few bucks online but their prices are fair and worth a nominal fee for no wait in house parts and a knowledgeable salesman
Always get great help. Friendly positive atmosphere
They did a great job on my Husqvarna push mowers tune up. In addition to the tasks listed online, they cleaned it, top and bottom, and filled the gas tank. I felt the price was reasonable as was the turn around time. The staff was friendly and professional.
The people at Brodner Equipment are incredible. I knew ahead of time what it was I wanted to purchase so they made my purchasing experience easy. I bought a Honda EG2800i generator, to send to my family in Puerto Rico, who is experiencing the outages of power, and this will be helping out my family in need. They were super sympathetic, they provided me with the package already in a box since they knew I had to ship it, and also put it in my car. Very friendly and loving people! Definitely a go to place for all your equipment needs!
Great place. Great prices. No comparison to big box stores.
Very good to deal with the mower was assembled very nicely unlike some other ones that I have purchased not from thereI purchased the X Mark radius x and I have to say I am truly impressed with the cut and the mower truly amazing
I stopped in there the other day looking to buy a mower for my new house. I had an idea what I was looking for but was kind of stuck between a few models. When I went in looking for information and pricing the sales person brought me right to a mower that was out of my budget. Leading up to this point the sales person was very nice and helpful. Once I mentioned that the mower was too much and I was looking for something cheaper, I lost all interest and received the cold shoulder the rest of my visit. I seemed like I was an annoyance to them. Yes Im not buying a commercial mower and your not going to be getting as much commission from me, but maybe in the future I would buy a larger mower, snow blower, weed Wacker or refer others. Not anymore. I gave my business to a competitor 45 minutes away because they treated me right no matter what I was buying. Being kind to the customer is a very big thing for me and I will not tolerate it and will go somewhere else till I get good customer service. I will use the competitor any day and will not look at Brodner mower again.
Weve been a customer of Brodner Equipment for over 15 years now and use Exmark mowing equipment exclusively. The pricing has always been competitive and the dealer support after the sale has been exceptional. We would highly recommend them for any of your outdoor power equipment needs.
Great Service and helpful people. Bought a tractor and Generator from them past 6 months
Hands down, the best in outdoor power equipment sales and service! The sales, support and service teams are filled with outstanding people that always go the extra mile for making your experience pleasant.If youre looking for quality products and service, with a personal touch, look no further!Mark RymerOwnerRymer Property Maintenance
Excellent service and family owned. The employees are knowledgeable and willing to explain things to you
Fantastic customer service and everybody is so friendly and nice I would highly recommend Travis he will go above and beyond for all your service and sales needs
Hands down the best sales and service! I have been working with the team at Brodners since 1994, personal service and amazing service department.Mike Callahan, PresidentCallahans Lawn Care & Property Maintenance, Inc.
The most friendly, knowledgeable, thoughtful and considerate company to deal with without doubt. I have been in the commercial mowing business for nearly two decades. My hat is off to Tim, Rick, Dave and everyone at Brodner for exceptional consistent care over the years.I would recommend Brodner Equipment for all your power equipment needs. The first sale is just the beginning in building a long time relationship.Ken PalmerNorthwood SVCS.
Im always reading reviews prior to making a big purchase. I seen a few here that customer service sucked. Ill tell ya right now them customers must have sucked! I just purchased a artic cat wildcat from here. The guys went out of their way to get it loaded, and secured on my truck. I never once was asked for a non refundable down payment like all the other dealers were asking for. Mind you, I live 200 miles from them. He took my word and kept his. Everything about my experience here was perfect!
The staff member I worked with was very knowledgeable and courteous, answering all of my questions to help me picked the right chainsaw (a Husqvarna 135), I’ll definitely be going back
Excellent resource for your artic cat needs
Great bunch of people! I picked up my order next day that was repaired
Very friendly and helpful. Had just what I needed for my lawnmower.
Had what I needed, but Terrible customer service
I order all sorts of snowmobile parts from them very knowledgeable staff and the prices were reasonable
Love Brodner I have a landscaping company they always hear my needs and get me the equipment I want.They know me by name and Im not in there all the time, that means a lot
Great place and the people are helpful.
Good place for all your small engine repairHusquavarna certified
Great experience buying a snowblower from from Brodner. I highly recommend this company.
New chain saw today and liking the service. Sometimes a little wait, that is because when its good it is worth waiting for. So far they have came in on the time they said they would on all my service request. As much as I like the big chain stores they just can not offer the service Brodners can during and after the sale on alot of items.Thank you Brodners
I just bought a new honda mower on line last month and found it needed an adjustment to the auto blade stop feature. i tried a couple other honda service dealers but they said i would have to leave the mower for 2 to 3 weeks before they could get to it. Brodner told me it would take about a week but had it done in 2 days, so even though they are a lot further from my house i will be using them for my service, and would highly recommend them over the other honda dealers.
I purchased a Honda mower at Home Depot two seasons ago. I have had repeated problems getting it to start up after the first few mowings. I had brought it initially to Victor Power Equipment several times, who were unable to correct the issue, despite charging me labor fees even though the new mower was still supposedly covered by its warranty. I finally got smart and took it to Brodner Equipment on Lyell Ave. Had I known initially that Brodner was the same business/owner as the old Brooks-Gravely business that we used to use in Henrietta years ago, I would have purchased/serviced my mower there from the get go. Brodner quickly and expertly diagnosed the problem as a recall issue, fixed it and charged me nothing, not even a labor charge! They honor their warranty work and the best I can do to show my appreciation is to sing their praises here with a glowing review. I will NEVER go to another mower repair/equipment company again as long as Brodner is in business. They are well worth the trip to Lyell Avenue, even from the opposite side of town! Thank you Brodner!!!
Great equipment and great service center
Excellent service on my arctic cat snowmobile
Great w quick customer service.
Great service! Will go back.
Great people and equipment.
Great repair shop
Had the part I needed cheap.
Awesome staff lots of units
Great parts, hear prices
Trust these guys for everything that Runs Outside! 😎
Fantastic service!
Friendly staff
Had the parts I needed.
Their sercice.
Excellent service
Parts in stock keep me working
Great service
Knowledgeable people
Over price everything