I am starting a cleaning business and needed a good commercial grade vacuum cleaner. The staff was very knowledgeable and friendly. I am very pleased with the service that I received and wanted to shop local!
I recommend purchasing a vacuum from A-1 in Rochester, MN. I did quite a bit of research on line and read many reviews. The staff in the store have knowledge above what you can find online and were able to answer all my questions. There are also different packages and options available at the store than online and the deals are definitely worth it. Plus you can also test out what you’re buying right there before you buy it. Best of all you’ll be supporting a local, small business. I’ve already used the new Miele canister and we love it.
Sent an email with some of my parameters and they responded immediately with a suggested model. Luckily, they were familiar with our space and new exactly what would work for us! Mitch brought the vacuum to me to see it in person, explained how it worked and outlined the features. I wrote a check and he delivered a new one to us that same day! This is why you support local shops - you cant get that level of service anywhere else!
I was very impressed that A-1 All Brand Vacuums was able to service my 30 year old Princess lll canister vacuum. They have a wide variety of high quality vacuums on display in their shop. I expressed an interest in learning about some of the vacuums that I was not familiar with. Mitch Bunne clearly had a wealth knowledge about each brand. There was no attempt made to sell me a new vacuum. The Riccar Supralite stood out as a machine that perfectly fit my particular needs.A trip to A-1 All Brands Vacuums should be high on anyones list for a repair and/or a purchase. You will leave educated about your own machine or one that you might be thinking about purchasing.
If you have not had your vacuum professionally serviced in a while, take it here!!! I cant begin to tell you the difference an inexpensive $40.00 tune-up made with my vacuum. Excellent job! I would and will refer everyone I know to you. AMAZING difference!
I had a clogged vacuum. I brought it here after seeing all the 5 star reviews and I was definately impressed that he unclogged it for free. The gentleman who unclogged our vacuum was fast about it and friendly.I also took a quick look around the store and it looked like he had a pretty great selection of vacuum for sale and even had them setup for demonstration purposes. For what I assume is a local mom and pop store, the selection seemed pretty great.I honestly think if I am in need of a new vacuum, I would come here first. You cant beat local businesses for service and you support the community by shopping here.Definately recommended!
The service at A-1was excellent. My vacuum is looking and sounding like new again.Thank you for your help.
I have been a customer here for years. I have ALWAYS had stellar service at this local father and son owned shop. Why buy your vacuum and accessories from here? When you buy from a big box store no one is there for you when you need help. Whether it is a bouncy ball stuck in your hose or you need to rent a carpet cleaner for cheap these guys are here to help. Just another reason to shop local!
I went in the the store, the gentleman working was very helpful and gave me more information about vacuums and how they work and what not and what to do with certain kinds.. he disposed of my vacuum that no longer worked and provided a good deal on a vacuum at the store.. it hasnt even been 24 hours and i have already recommend these services to family members. its my new go-to. THANKS A BUNCH !! YOU ROCK!!!
The guys at A1 are the greatest. They can fix anything!!!!
Just got my vacuum fixed and was so impressed at honesty, quick turn around time, reasonable price, and now my vacuum works great! Will definitely go back next time the vacuum stops working or we need a new one!
This place is a one stop shop for all your vacuum needs. Ran by people you can trust and have wonderful customer service.
Fantastic staff. I thought it would take a week for my Dyson to be maintenanced and cleaned. They had it done in a day and a half! I couldnt be happier!! They called me and discussed pontial problems/ issues with ny vacuum. Now it works like it was brand new again. Excellent, top notch work. Thank you
I’ve been going to A-1 for almost 22 years and they have never let me down! They do fantastic work on repairs (my Oreck was refurbished and it works as if it was brand-new even 8 years later!) and the service is friendly and knowledgeable. The prices are reasonable and, honestly, the vacuums and service is worth every penny.
Great service and helped me find what I needed.
A1 is such an impressive small business. I bought a brand new Miele just under a year ago from them. They were honest and fair. They suggest a vacuum perfect for our needs and did not push high priced models. I recently had a warranty issued and they addressed it in a professional and timely manor. Wonderful store and kind folks!
Great customer service! Hands down the best!! I recently needed to purchase a vacuum, and I had an idea of what I wanted, but wasnt exactly sure. Mitch helped me make a good decision by demonstrating all the different types of vacuums they offer and was patient helping me decide. There was no hassle to purchase. Definitely would purchase from A-1 again!
I vacuumed up a piece of something at my newly built home & he helped me right away. I was there about 5 mins. So so nice & knowledgable! Highly recommend you come here before tossing out your vacuum if something goes wrong!
Long time customer here. Have purchased vacuums and gone to them for repairs. Appreciate the honest and knowledgeable service. Just purchased a Riccar vacuum and am very impressed. Would highly recommend.
Great experience here! Mitch was so knowledgeable! Excited to use our new vacuum!
Had a 5 star experience at A-1 Vacuums. Needed a repair on our specialty Dyson vacuum and they handled everything with amazing customer service and expertise I would go back there in a heart beat.
Very knowledgeable, and friendly, gave a free estimate on repair for our old Dyson found that it cost more to repair than its worth. The salesman then showed us a wide variety of vacuums and let us try them out. Answered every question we had we told them we had pets, kids, and we told them floor surfaces of our home. I would definitely recommend this store. Dont waste your time at Target or Walmart wondering what vacuum is good and what isnt. Go here and try them out on a wide variety of floor surfaces for yourself before buying.
My wife and I purchased a central vacuum for our new home construction from A1. Great service and quality. I had a question and texted them at night. Got a response right away. You don’t get that service from the big box stores. Highly recommend !!!
Purchased a nice vacuum from Tom about a month ago and my wife and I are extremely pleased with it. We checked several businesses before buying here. His pricing and warranty is very competitive. Outstanding.
Great store - such a helpful honest staff - thank you Tom for wonderful installation of our new in-house vacuum system AND Mitch, thank you for your helpfulness in-store! GREAT PLACE!!!
I have used A-1 vacuums for almost 10 years. I have been using the same simplicity vacuum since it was purchased there almost 10 years ago. I have an in home daycare so I use it daily! I have had it serviced and cleaned a few times over the years and it still works great! No pressure, reliable and knowledgeable sales! I wont buy a vacuum anywhere else!
Quality service, affordable prices, and awesome customer service. They fixed my Kirby at an affordable price and super fast. I wouldnt think twice about bringing my vacuum back or buying a new one. Definitely trusted!
I have had my vacs repaired at A-1 for many years. They never try to sell me something I dont want and they have always done my repairs in a timely manor for a reasonable price. They even carry the supplies I need for my shampooer ! They are all so friendly and aware of the products and services they offer. I dont go anywhere else to have my vacs and shampooer serviced - why would I ? They take care of me like Im family.
My wife and I needed a new vacuum, and, truth be told, because we had searched Amazon and other online stores first, we were prepared to spend a pretty penny. My sister referred us to A-1 and Im happy she did.They saved us a bunch of money! They helped us figure out what we needed, showed us which vacuums would best fit those needs, and then they let us decide what we wanted to do... no pressure... these guys have been around for a long time and their experience shows!I was so impressed that I even bought new vacuums for my business from them!
Great customer service! Got an amazing deal and high quality vacuum for my business and I am grateful I chose A-1!
I recently purchased a used handle for an old Electrolux canister vacuum. ( the vacuum itself is over 40 years old so finding parts is a challenge). I could not find just the handle on line, only the hose assembly for around $100. He charged me $23 for the handle which I thought was a fair price. I was tickled pink to find this store, by accident as I was driving by, and found out it is an Excellent place to do business. When my Electrolux finally bites the dust, Ill shop here for a new one!
The staff is very personable, knowledgeable, and helpful. They followed-up with a call when they said they would. I wish every shopping experience was as good as A-1!
We bought a vacuum from them a few years ago and I love it.
A-1 was awesome to work with. I have used them a number of times, and each time I leave more impressed than the time before. If you need help with vacuums or carpet cleaners, they are your place! Thanks for your incredible service!
Friendly and knowledgable. Great resource to help you find the best vacuum for your needs at a good price. Would highly recommend stopping in!
Well located. Wonderful customer service, knowledgable & affordable. I wouldnt hesitate to buy a new product or to service an old one.
Very helpful and friendly service
Our vacuum needed to be repaired and we brought it to A-1 vacuum. We were very pleased that our vacuum was repaired quickly and the repairs were reasonably priced. Great service!
Their knowledge in all things vacuum is exceptional and their customer service is second to none. Very impressed with A-1!
I love these guys! Theyre very honest and fair and give great service.
Very friendly and helpful
Just brought a Miele after having a Dyson for 12 years. with 2 dogs and 6 cats the Miele out did the Dyson. I told Tom what I was looking for and he showed me what they had. No sales pressure . They stayed in my price range.Even suck up a cat toy the Miele had the red light go off shut it off got the cat out hit the reset and I was on my way. The tools were simple to change out . the cord is long enough I can do 639 square foot are without unplugging. Called anther vacuums stores.I decided A-1 had the best prices and did not try to steer me in one direction like the other store did.Great job A-1. Thank you I vacuum everyday. This vacuum saves me time.Rebecca
I have done business with A-1 since installing a central vac system in our new home almost 16 years ago. They are honest business people and are focused on doing the right thing for the customer. Thanks, A-1!
These people sell what is clearly the best upright vacuumn in use today, i.e. Simplicy. They also offer the best service and support for this excellent product.
Great job installing the central vacuum system in my business!
Best customer service in town....other businesses, take note!Believe it or not, the Simplicity Pet Hair Beware attachment really works!
There’s something special about this local vacuum shop! I have purchased two vacuums now from them. Each time has been filled with information to make an informed decision on which one is best for my needs. Never felt sales-y or forced. Very knowledgeable staff, super helpful and they all seem passionate about their products. Highly recommend stopping in!