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Pinnacle Wine & Liquor
1720 Monroe Ave, Rochester, NY 14618, United States
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Pinnacle Wine & Liquor
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Sa
Review №1

People that work here are always very helpful and knowledgeable. The owner really know his stuff. His past suggestions were on the ball. Its a smaller place but has a pretty large selection. They offer a pretty good deal if you buy a mix and match case of wine as well.

Ma
Review №2

I adore Pinnacle. They have a talent for picking wines I get really excited about. They managed to get in a blueberry sparkling wine from Maine which Ive been trying to acquire for years. They also have a strong selection of natural wines.

Al
Review №3

Nice store. Not huge but well stocked. Staff always friendly and helpful. Appreciate the good selection of NY wines, which isn’t a given at a lot of liquor stores. My favorite part of going there is the bargain bins of wine by the registers. I always find something fun & cheap!

Tz
Review №4

They are super friendly and are always happy to give advice. My only regret is that I did not ask out the cute guy that works there.

An
Review №5

Incredible selection and friendly service! Whats not to love?

Ma
Review №6

Wide variety of wine and liquor. Some rare and unusual choices, too. Very knowledgeable and friendly staff.

J.
Review №7

A wide-rangling selection of familiar bar staples and unexpected/rare/off-the-beaten path treats. An expanding section for natural wines is most welcome.

Me
Review №8

Easy Transaction and friendly staff!

Ja
Review №9

Ordered wine from them online and they sold it to other customers. Handled it by saying we oversold your wine by accident should we cancel your order. Seem like nice people, but wasnt happy with how they handled the situation. Got some of my wine though so some stars for sending portion of order.

Se
Review №10

Always fast and knowledgeable. Thanks!

A
Review №11

Amazing selection of wines. Customer service is impeccable and always willing to help with a selection. Great job on social distancing and face masks. Face mask were worn properly by staff and customers. Purchased Tinto Rey Tempranillo wonderful berry, plum, hint of chocolate, and was smooth.

Br
Review №12

Great selection, Great prices, friendly and helpful staff. This is my go to for all wine and spirt needs. Highly recommend.

Da
Review №13

Dope. Great people. Awesome selection. Neighborhood liquor store.

Mi
Review №14

Friendly and helpful as always. Very competitive prices. I shop here first when Im looking for spirits

Co
Review №15

Normally a great liquor shop, but if your looking for some obscure liquors, youll need to visit the bigger joints.

Je
Review №16

Great service and always excellent advice!

Ns
Review №17

Good selection of spirits with helpful staff

By
Review №18

Awesome selection, great prices, and fantastic knowledgeable staff. The best wine shop in town by far.

Su
Review №19

They saw what I wanted and it made my selection very easy!

Se
Review №20

Didnt have exactly what I was looking for, but helped me find some good substitute.

Re
Review №21

Great small shop. Always knowledgable and helpful. Curbside pickup was very helpful during the lock down.

An
Review №22

The service is impeccable! The owner/manager is incredibly responsive and generous with his time. Well-educated, enthusiastic and knowledgeable about wine. He makes every effort to order a favorite wine or spirit I’ve discovered in my travels. I gem to have in Brighton!

de
Review №23

Reacting to the person who remarked that Pinnacle is overpriced - Absolutely not! For their size and the quality of their products and service, their products are very fairly priced. In fact, compared to very small shops in areas further from Rochester, the prices are way better! And there is no other place that matches the warmth and knowledgeable assistance provided by the owners and people who work there. I would (and do) go out of my way for their great selection and service. They are the best!

Jo
Review №24

This is amongst the best liquor stores in Rochester. Prices are usually fair and good selection given the size of the store. For hard to find bottles your better off going to Buffalo.

Ra
Review №25

This may be the best little liquor and wine shop in the town. The selection is very eclectic - rare scotch and bourbon varieties, nice selection of French and California wines, and a very knowledgeable proprietor who can help with selection. He visits the distilleries and vineyards and knows his stuff. His prices are good as well. Parking is easy too.

Ch
Review №26

These people really know wine. I always learn a thing or two. Dont be afraid to ask about a recommendation either. I recommend roscato. 🍷

DA
Review №27

Always a friendly staff and a terrific selection.

Je
Review №28

This store is small but they have a great selection of unique wines that many larger stores dont carry. The staff is knowledgeable and friendly, so dont be afraid to ask them for a recommendation.

Br
Review №29

I visited this location 2 days before the New Year. I am not a drinker but went to pick up some champagne and wines for my New Year party. There was a young man at this establishment who helped me pick out what I was looking for. He was very knowledgeable and patient. He helped me for a good 30 min. I appreciated his time and the patience he had for me, as I am not alcohol savvy. Bottom line the alcohol he helped me pick was a hit- everyone loved the choices. Thanks a lot and Happy New Year Pinnacle Wine & Liquor 👌👌👌

Te
Review №30

They have a large selection of wines and liquor. They have a friendly and knowledgeable staff. Prices are very good! Glad its not too far away!

Be
Review №31

Fantastic selection, great service. Will be back for those rums!!

Da
Review №32

A nice medium sized liquor store right in the village of Brighton. they are fairly well-stocked with wines and liquors and will likely have whatever youre going there for. The service here is always courteous and excellent and they will help you to pick out a wine for your needs.

Br
Review №33

Love this place. I have been a customer since the day they opened. In fact, I have been a customer for 14 years if you include the Yaegers fine Wines and Spirits days. The customer service is second to none. Jim and Matt often suggest wines for me to try based on what I like and their recommendations are always Good. If you are looking for great service, selection, and value Pinnacle Wine and Liquors is the place to be!

Da
Review №34

Super knowledgeable staff and wonderful selection. Always a great experience!

Ja
Review №35

Walked in looking for a particular type of wine as a gift (White Burgundy) and was quickly greeted by a friendly, helpful, and very knowledgeable employee who took me exactly where I needed to go, and presented me with several options of what I was looking for, across a good range of prices. He also helped me make a great selection based on information only an enthusiast would know. The cashier then gift-wrapped the bottle at no additional charge, and did a nice job with the ribbon Top notch operation.

Ba
Review №36

Great help, quality selection. Better than those giant places. These people (family !! & employees) really know what theyre talking about. NEVER make you feel dumb for knowing nothing, or for asking questions. Friendly. Open on Sundays. Carry boxes to your car !

Mi
Review №37

Only place where you can find 5 $ bottles of wine that taste similar to a 20$ bottle. Customer service is always great

Ka
Review №38

I was very happy I stopped in to inquire about a specific brand of wine. They didnt have it but Matt offered to order it for me. I found their customer service extraordinary as I had called several of the larger liquor stores and was not offered the same. I will be sure to give my business to Pinnacle!

Ka
Review №39

Matt is extremely knowledgeable and always makes great recommendations on wines for me and my friends. Highly recommend.

Dr
Review №40

We bought the DeKuypers Buttershots (butterscotch schnapps). Heavenly!

Di
Review №41

Love going to Pinnacle Wine & Liquor because its got a great selection, reasonable prices and always greeted by friendly associates immediately offering assistance!! Highly recommend!!

Da
Review №42

I worked with Matt Yaeger at Pinnacle to buy the wine and liquor for a wedding and found him to be very helpful and accommodating. In addition, the pricing was competitive. Of course I didnt mind tasting alternatives he suggested on the way to making decisions either. Proof that good music and a good bar make for a great party. Thank you, Matt!

Ta
Review №43

Great service, asked me if id found something i was looking for on previous trip and tossed a free sample bottle with my purchase.

Jo
Review №44

Great store with helpful staff

Ch
Review №45

Pinnacle is an exceptional wine store. Visiting Rochester and wanting to buy some good New York State wine, I found Pinnacle on the internet. As soon as I entered, I saw a great selection. Furthermore, every area -- Italy, France, California...etc. was strong: highly select, with good prices and knowledgeable surprises. I wish we had this wine store in Pennsylvania, where Im from. But thats not the end of the story. I left my wallet in the store and only realized this when I stopped at a gas station in PA. When I called the store, I was immediately greeting with my name and we have it. Furthermore, the store next-day Fedexd the wallet. Great wines, great people! The best.

Br
Review №46

Great staff who consistently greet you and provide wonderful assistance and information.

Jo
Review №47

Best liquor store in Rochester. Not a warehouse, but a small, well curated store with very knowledgeable staff. Try their staff picks and you wont be disappointed.

TJ
Review №48

The staff at Pinnacle are top notch. They are extremely knowledgeable about the spirits they sell and are friendly and helpful. The selection is strong and the prices are great.

Li
Review №49

Really, really wanted to have a good experience here. Unfortunately the 3 customer service people made that impossible. No greeting when I walked in, and after wandering the store looking for a specific item I had to interrupt their conversation to get some help. When I found out they didnt have what I was looking for I thought they would recommend something similar or offer another suggestion...but nothing. He just walked away. Ive never met anyone less interested in making a sale.They have a large selection and theyre close to home...plus I love supporting small businesses. But its probably the first time Ive walked out of a liquor store empty handed (yes I know how that sounds). Maybe they should have offered to help before I was 6 inches from walking out of the store.

Te
Review №50

Excellent selection of wine. The staff is very knowledgeable of their products and helpful

Ro
Review №51

Excellent selection wines. I strongly recommend.

Jo
Review №52

I was driving by and saw a sign: Passover Wines on Sale. What??? They are NEVER on sale (captive audience). Great selection, and a very knowledgeable associate. I was able to pick up tow bottles under $8.00, and they are not Manishewitz!

Ni
Review №53

This place is really organized and the staff are very very helpful

Ch
Review №54

Helpful staff and a well-curated inventory.

To
Review №55

Great selection of spirits and wine. Friendly service and excellent price ranges.

Me
Review №56

Super friendly and helpful! They went out of their way to find a specific wine I was looking for.

Av
Review №57

Friendly employees with great recommendations. I always find the kind of wine that Im looking for.

Te
Review №58

Mom and Pop liquor store. Does an excellent job with pricing and variety, to keep up with Century for the road.

Pa
Review №59

Great selection of wines and spirits you cant find most places. Reasonable prices

J
Review №60

Great big selections of wine and liqour. The prices are great also and the best liqour store on Monroe Ave. I wont go to any other store on Monroe Ave but here. The staff is friendly and they also have deals on $5 wines ot shopping carts at the front. The store is very clean also.

Sc
Review №61

Nice selection of wines at decent prices. Good customer service-

Jo
Review №62

Nice selection,friendly staff.

Ta
Review №63

Good selection and great prices for a neighborhood liquor store.

Ra
Review №64

Great help in picking out just the Right pairings for Thanksgiving dinner...went in to but 4 bottles...walked out with a dozen

Te
Review №65

It a nice store, normal selection with a few hidden gems.

Br
Review №66

Do yourself a favor and drive the extra .5 miles to a different store its extremely overpriced. I stopped to get the little samples for stocking stuffers and they were $1.99 every other store I have entered theyre $ .99. Not only that the kid at the check out addressed me as my man. Im not your man Im sir please and thank you. Im 10 years your senior show some respect.

Ri
Review №67

Nice place helpful staff

m
Review №68

Matt will help you find anything you need. Great place.

Ch
Review №69

Excellnt selection and prices, friendly staff, and great special ordering response and timing.While not nearly as big as marketview liquor it has a homey, corner store feel and more approachable.Highly recommend as a more bespoke wine and liquor store.

Er
Review №70

Always know when i go ill have great staff and great environment. Good prices

Be
Review №71

Matt is always very helpful and willing to go the extra mile to help us

Jo
Review №72

Great store and stylish service.

Sa
Review №73

They have an amazing selection and they always recommend the best wines - theyre very knowledgeable and have good monthly deals.

Va
Review №74

Great selection, little higher priced on some things

Mi
Review №75

Nice ppl and helpful pretty chill place to get wine and liquor

Le
Review №76

The staff was very helpful, they were able to find my friend in the computer and tell me what she usually buys to drink. They also have a wide variety of beverages to pick from.

an
Review №77

Owners are very accommodating and friendly. Great service!!

He
Review №78

Good prices and friendly people always willing to help

Ma
Review №79

A knowledgeable staff is always courteous and well-informed!

Yv
Review №80

Great selection and nice staff

we
Review №81

Matt is knowledgeable and so helpful!

St
Review №82

Great selection, great prices, and Matt is very knowledgeable.

Re
Review №83

Great staff and knowledgeable! Tons of selection.

Me
Review №84

They helped me find a great wine for my dinner party

Ju
Review №85

Pinnacle boasts a fine, well-edited selection of excellent wines at all price points from France, Italy, California et al. I especially appreciate the Oregon pinot noir offerings, my favorite. The staff is exceptionally friendly and knowledgeable. Really great neighborhood wine shop.

Jo
Review №86

Nice selection with a knowledgeable and helpful staff. Shop local!

Mi
Review №87

Great selection. Even some hard to find d stuff.

Ad
Review №88

Very helpful staff and a very classy place!

Ra
Review №89

Always helpful and excellent service!

Gu
Review №90

A WELL RUN NEIGHBORHOOD ALTERNATIVE TO THE BEHEMOTHS W/ A WIDE SELECTION AND KNOWLEDGEABLE STAFF

ma
Review №91

Seems to be a decent selection of bourbon and other spirits, a little lacking on ultra premium.

ja
Review №92

Close to home and nice selection.

Ca
Review №93

Such good customer service!

Ja
Review №94

👍

Ch
Review №95

Some good discounts

Mi
Review №96

They really know their stuff!

Da
Review №97

Very helpful

Re
Review №98

Great selection of wines

De
Review №99

Great prices

Information
46 Photos
99 Comments
4.7 Rating
  • Address:1720 Monroe Ave, Rochester, NY 14618, United States
  • Site:http://pinnacleliquor.com/
  • Phone:+1 585-271-4931
Categories
  • Liquor store
  • State liquor store
  • Wine store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:12–6PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
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