Great experience! Bought a truck from Jessica Johnson a month back and it just didnt have the power I needed. Got in touch with Jessica again and she was extremely helpful in finding a solution. Got me information ASAP on a truck they had on order. And got all the details I asked for and she was great at keeping me informed on its arrival. Thanks Jessica! Highly recommended you seek her out for assistance!

This was the easiest car buying experience I have ever had. I found the car online and expressed my interest, and immediately Louis Martinez got in touch with me, sending me more pictures and videos and answering all the questions I had. He made this process so easy for me being 2 hours away! Definitely recommend this dealership and working with Louis Martinez!

I came into Burns very discouraged because I was just told by another dealership I was going to need to a co-signer! I spoke with Chip Chamberlain and he told me to come see him and he will do what he can do get my girls and I into a reliable vehicle and he did just that! He went totally above and beyond to make sure this happened! I had to come back in this morning to get everything squared away and he went as far as picking me up to be sure I was here on time and wouldn’t be late for work! He got my family into a 2012 Dodge Caravan that I absolutely love!!! I would recommend all my friends and family to Chip! He is so nice and the most caring car sales men I’ve ever met!!! COME TO BURNS AND ASK FOR CHIP HE WILL TAKE CARE OF YOU!!!

Big George and Little George were beyond helpful with our purchase of our Equinox! After having to deal with a deer accident, they were polite, honest and helped get us into a car that we really liked. Thank you! I would highly recommend this team! Dirty Rob was our Sales Manager and the entire team were GREAT!

Burns Chevrolet should be proud to have Dave working with them. His follow ups and explanations of work needed and accomplished are spot on. He goes that extra mile to ensure a seamless process. He was aware of a personnel problem I was having and offered his car and his services to ensure my vehicle was picked up, worked completed and returned home without me leaving the house. He provided transportation for my son to help in the process. This is my second time working working with David and the Burns Chevy Body shop and I have to say-very professional service and exemplary work standards. Thank You!

Jess Johnson and the whole sells team made the buying experience at Burns Chevrolet very easy. Not only was Jess very helpful during the buying process, but she has also checked in with me at least twice to make sure that I did not have any problems or questions after the sell was completed. Thanks to everyone at Burns for making this process work so smoothly.

We had the pleasure of working with Jonathan on the purchase of our brand new 2021 Chevy Suburban. We drove all the way from West Virginia and to say it was worth the drive was an understatement. The process was smooth and painless. He was a very professional salesman. Will definitely be a return customer. Thank you Jonathan and Burns for making our purchase one of the easiest ones we have ever made!

Best experience I ever had with a car salesperson, Jonathan Moreno. He went above and beyond to try and help us find a vehicle. Kept in constant contact. Made me feel as if he had our best interests at heart. Thank you Jonathan.

Called in and spoke to George and was knowledgeable about the Tahoe, Sent my husband immediately to the dealership and George sealed the deal. Little George took my husband for a test drive and explained all the details of the vehicle and my husband was very impressed on how professional and personable both gentleman worked. If you want to have a good buying experience with George and a very fair a price. Happy to be a part of the Burns Family.

We had the pleasure of working with Eli and Jonathan today in purchasing our 2021 suburban! When I say these two are the Burns Chevrolet Dream Team..Im not lying!We were on a time crunch due to having to pick our other kids up an hour away and while Jonathan worked on the paperwork with us, Eli made sure the car was ready to go and assisted getting everything moved from our old Tahoe into our new vehicle. They have such great energy and you really feel like youre talking to a family friend through out the whole process. They made the process painless!

Best experience! People were amazing….Louis, Jonathan, Jasson, and Rob. Thank you for ALL your hard work to make my dream possible!!!

Chip Chamberlin and the staff Here is amazing. They were able to help us out in a time of need and went above and beyond to make sure we were taken care of!

Highly recommend both Jonathan Moreno and Eli at Burns Chevrolet. During a challenging time to locate a new vehicle with limited availability, Jonathan stayed in contact and jumped on the opportunity to inform me as soon as Burns obtained what l was looking for. A colleague of his, Eli, supported the actual purchase process during Jonathans time off and could not have made it any simpler. I was given 3 purchase options with very clear top & bottom lines to decide upon. In just under 3 hours, I was home with a new vehicle. Jonathan also remained in contact, frequently checking in during the 3 hours. Greatly appreciate the team effort.-Kayla Cox

Quality service! Enjoyed working with our sales associate Jess Johnson. We waited on a truck to come in for delivery, she was always quick to respond to my text and answered all of our questions. Kept me up to date on the delivery. When we picked up the truck she went through and explained everything on the truck and if she didn’t have the answer she found out. She made purchasing the truck with ease. Thank you Jess

Miscommunication between the multiple people in the establishment. Made an appointment under false expectations, wasted a hard credit pull, was told they would take a look at my trade-in (never did). Absolutely no effort whatsoever was made. Went to JT Kia and the manager walked around and gave my trade-in a thorough look and made a decent offer. I decided to wait because I didnt see what I really wanted.

Jonathan was excellent in providing the different options I was able to get. Recommend him to anybody else looking to buy a vehicle, he’ll make sure you drive off the lot happy.

Lauren & Jonathan were very helpful & communicated well during our truck buying process.

Super clean, laid back buying experience. NO high pressure, great communication. Tony did an awesome job helping us and showing us the features of our new Equinox. We absolutely love the car and Burns Chevrolet. Gerry & Karen

Everything was great, from start to finish! George Billet and George Billet II were an amazing sales team. They both were very professional and worked diligently to provide the best experience possible. Jason Jason Napoletano, in the finance department was amazing as well, very friendly, answered all of our questions thoroughly and gave great advice. Thank you all for a very pleasurable experience, we will be back in the future to purchase a Tahoe from y’all!

Went by Burns this week to look at a new vehicle . Im very picky so have been looking for about 10 years . They had a Camaro I needed to sit in to test the comfort . Jonathan Moreno greeted me on my way in, he said let me get the keys. while I sat in the Camaro, he said lets start it up . I said (I dont like convertibles and dont think I want Yellow) but ok. This car looked awesome, sound and has everything . So Jonathan asked what are you really looking for ? He and the manager wrote down my information . I left and later start getting text about my interest and pics of cars coming to me. Well by the end of the day I think I knew what I wanted finally . So I went by to see Jonathan and the Burn Chevy Crew . Everyone was great at listening and helping me get what I wanted. They even said we will hang out till we get your paper work done so you can drive it home tonight if you like. So with Jonathan, Rodney Jeter and the Burns teams help, I drove my new Yellow and black convertible Camaro SS 50th Anniversary home . I want to s thanks again to Jonathan Moreno and the Burns Chevy team for all of your help with my purchase which I am very satisfied with .

The best experience I have ever had buying a car. Would suggest Burns any time this is our 3 car from here. Little George was great and very helpful, His Dad, Big George was great and got the numbers to work for us, David Parker assisted and got us a great rate and i am happy to be back with the Burns family, Nothing but the best people here at Burns. See George and Georgie!!!!!

Great experience trading in my Toyota Avalon for a Chevy Tahoe. Jonathan Moreno did a great job helping me find the right car for my family. It was a great experience.

Wonderful customer service. George and lil Georgie was the best. I spoke to George on the phone and he convinced me to come look at their inventory and i was very happy with my purchase, Even David Parker came over to help me, I thank them for their service, Great people.

This is my 2nd experience and I received white glove service once again. Alan Leasure provided top notch service through my entire process.

First of all everyone is well manner and friendly oriented sales representative George and little George are very knowable about cars and features on it the overall experience it was very wonderful and i will be back to purchase another truck from Burns, I also like the T shirt I received with the purchase. Ask for big George he will help you!!!

Ken Fair is a great asset to your organization. He is helpful and. Always makes sure that my car is serviced quickly and efficiently. Will continue to bring my car in for the service she needs!

Burns cheverolet in Rock Hill, sc, are really on top of their service department.Helpful, friendly, keeps you up to date on your service and car maintenance.

We have bought many cars over the years, and our experience with Chip Chamberlin and his team members at Burns was by far our best experience ever!! There was no high pressure wheeling and dealing with them. Chip was relaxed but very diligent. Burns gave us a great offer on our trade-in. The whole experience was a very ENJOYABLE one, and that says a lot when you are trying to trade in your car for a new one. My husband is now looking for a new car with them, as well. Even though they are over an hour drive from us, it is well worth the drive!!!!

They tell me to call a number below that is not in serviceThere are no signs once you get to the dealership pointing you to service, etc.Not one worker seemed happy to be there.Unprofessional - guy servicing my truck was in sandals.I asked if they could check something on my brand new truck that i just bought. Grumpy service associate was like .. whoa, this is Saturday and we only are able to do oil changes and tire rotations. His attitude alone is why I wont be back. Chevy/GM is way better than this and this dealership needs some serious leadership changes.

Our experience as soon as we walked to the front of the dealership was excellent. Chip Chamberlin (our Sales Consultant) was knowledgeable and helpful. We knew what we were looking for and Chip was able to pair up or ask with an available vehicle that checked the boxes of what we were looking for. Chip also did a great job post Sale of reviewing the features thoroughly with us. Chip has been very good with following up since then and it was a pleasure having him walk us through the process. We look forward to working with Burns Chevy (and Chip) with future vehicle purchases.

Easy to schedule. Good communication. Good service.

Great service. George Billett was very helpful also Little George helped me a lot as well. David parker was great with founders credit union. Jason in finance also was a great help with my paperwork, I was in a bad position and the Burns Family s group helped me immensely

I went to Burns Feb. 13, 2021 to see Rob about a car I put in an inquiry for. I had been in a wreck a week prior and needed a new vehicle. Rob was quick to contact me after putting in the inquiry and was very patient with me as I waited to see if I needed a new car or not. When we went in that morning, he was very patient with us then, answered all our questions and got us through the process in a timely manner. I will definitely be going back to burns in the future and I definitely recommend Rob!

Went in to finally upgrade my tiny RC car to an actual car and put in an inquiry for one of the new Trailblazers. Not only is it a great car thus far, and my chest hair has grown a solid inch since Ive been driving it, but the buying experience was great because of the people. George sent me a video of one of the cars early in the morning and followed up with me throughout the day, and not in a I really want to sell you this car sort of way, but in a genuinely cool dude way. Seriously, Im looking forward to the first complimentary oil change just so I can hang out in the lobby with the staff. Awesome people youd want to have a beer with, leading to an awesome buying experience. Five stars isnt enough.

My relationship with Burns has always been very good thru the years Ive dealt with the dealership, and it still remains that way with my recent visit. My recent visit cud have been a little better if I had gotten the updates on the progress of my vehicle as promised. Theres also a number that was sent to my phone for requesting updates that didnt work positively after utilizing that resource. But overall the service is great. Thanks Burns Chevrolet

Contacted on a Friday afternoon regarding a used vehicle we saw online- worked with Louis- stellar service. He was able to make the deal work and we drove down the following day to pick up the car and make our trade. the whole process was painless.

Staff extremely professional and friendly. They always make the greatest effort to fit me in their busy schedule. I appreciate very much their hard work . Thank you to you and your excellent staff.

I just finished buying a car at Burns Chevrolet from George Billett and his son, George. This was the fastest and best experience I have ever had. They were very kind and helped us get the deal we wanted. Will definitely come back and buy another car from them. David Parker the sales manager was extremely helpful. Thank you everyone.

From start to finish, gold star experience! Wasnt expecting the concierge ride service home and back. That put the gold on gold. Thank you for the excellent service!

I HAD THE GREATEST TIME WOODY HAYES WAS CONCERNED THAT MY LOVELY DAUGHTER SMILED OVER HER PICK OF CAR HERE IS THE WINNING ONE HE SHOWED

George was a really talented young man. he has a bright future. very knowledgeable and very respectful. awesome meeting them.

George and little George and David were very helpful and speedy with the purchase of our new burbon. We have bought many cars from the Burns Group and have always been pleased...Thank you guys, Great job

Made an appointment for an oil change and tire rotation-Burns took my car at the scheduled time-sent me a video recording of their inspection-and got the work done in a timely manner...Could not be more satisfied as I am all the time when I come to Burns Chevrolet for service. Ive been doing business with Burns for over 30 years and intend to keep doing so..

I worked with George on a new Truck, this guy is a pleasure to deal with. Great personality and providing honest sales guy. I recommend to look for him if you !!

Eli and John were quick and efficient. Knew theyre information about the vehicle and was the fastest experience at any dealership Ive been to.

Hillary and Jenna were so wonderful in helping me with the whole car buying process. They were great in answering all my questions. I highly recommend buying a vechial from them!!

The technician provided a GREAT video summary of the under-carriage of the Equinox showing that all of the parts are working in good order.I love that your dealership does this. NO other brand does this. You should be commended.

My experience with burns Chevrolet is has been nothing but misleading ethics and pretty much preying on the less fortunate. How in this world does a 04 Lincoln town car cost well over $12,000 when the book value places it at 3500. All I can say is Burns Chevrolet buy here pay here. You can have this known dependable vehicle and find you another sucker to miss lead. That simple

My car was released to me and still leaking oil. Brought the car back after several attempts for service. Had to call several times to get the paperwork and car still not running properly.Burns did not value me as a customer and pushed off all responsibilities as a service provider. Although every business is short staffed due the pandemic, that does not justify the mistake.Im left holding the torch and do not have reliable transportation.Burns did not do anything to help assist and I will never buy cars or pay for service again.

Came in and met little George and big George and was impressed at how quickly they helped me to purchase a SUV for my wife, I bought a SUV that my son in law traded in a couple days ago, The speed and efficiency of of these two is fantastic and even the manager David got me a great rate and I am very happy with my purchase. Looking forward to buying a optima from these two guys soon.

I am so thankful for Rodney! i came here on Monday just to brfowse and to my amazement i was sold a truck, one thast i really like! His time and service to me was helpful. I would recommend him to others. Thank you so much for your time. One satified customer.

I honestly had a sour taste in my mouth with car buying. Don Beam made the process painless and was very informative without being pushy. He definitely made the car buying a good experience

Just had the best buying experience ever. Woody Hayes thank you so much for everything you did to make this experience wonderful. The whole staff from beginning to end was wonderful. I truly recommend if your just looking or buying see Woody Hayes.

George was amazing! He did an excellent job keeping me informed of when my Tahoe would arrive, pricing, and selling me on my new Tahoe. I will definitely be coming to him in the future or recommending him to my friends for their purchasing needs.

I wanted to give a shoutout to burns in rock hill for making it easy for me and looking out for me with getting another car when my old one got totaled lost. I really wanna thank and appreciate Chip Chamberlain for working with me and being sincere about my situation. Thank you chip for all your help and purchasing my 2nd vehicle now with you guys. Chip was awesome and kind and respectful. He didnt tell me no or say i needed a co signer at all. He just said sorry for my car being lost but was more intuned that i was okay from the wreck. And he said dont worry about nothing you got great history with us so ill get you into something else and he did the same day. So If you need a car go to burns and see Chip Chamberlain. Hes a good man.

Very happy and love Burn chevy. Matt Adkins very helpfull. I will come back and Tell all my friends...

With 139 one-star reviews out of approximately 1500 reviews. I didn’t even count your two-star reviews! Why would ANYONE vote for Burns to join Rock Hill Schools? They can’t even run a honest family business handed down to them. You have taken advantage of my situation and used it against me. I had bodywork done by Burns where they sold my car parts (wheels) as a deductible for new parts without my consent. When I asked for my wheels to be returned, I was told they would contact me. That never happened, so I called and was hung up on once I stated my complaint. This company spends a lot of money on attorneys to allow them to treat customers and conduct business in a shady, untrustworthy way. Be careful and shop with Hendrick or someone reputable. Not a old town dealership that doesn’t respect anything but OLD MONEY! By the way, never heard from Burns ever again. My wheels? IDK… I now understand why someone would spray paint their business sign. They treat a lot of people bad. The community has no respect for this business. Do on to others as you would like done to you. God is Good

Chip Chamberlin was fantastic and extremely helpful. He went above and beyond to provide a great customer service experience and was very knowledgeable and answered all my questions. By far, this was the best experience I’ve had at a car dealership! He makes you feel like family. Ask for Chip next time you’re in the market for a new Chevy!

I purchased a Chevrolet Silverado Z71 from Mr. Don Beam and it was a most pleasant experience. Don was very helpful and knowledgeable of what I needed. He is down to earth and easy to talk with. I recommend for anyone that is in the market to purchase a new or used vehicle to go see Mr. Don Beam and you will not regret it. Thanks Don for all you did and I love my new truck.

Fluids werent fully topped off. No windshield wiper fluid. Whining now coming from front passenger tire after rotate and balance. Will be back for free oil change on punch card only, then will not return.

George Billett Sr is Fabulous Salesman. I couldnt believe he called me this morning to see was I still coming to get a car that was Awesome. he needs to Salesman of the year with a raise and a Fabulous bonus. God Bless you George continue being the Best.

I wasn’t constantly hounded and nagged about purchasing. We talked. I was given what I needed for my bank. And I was given breathing room over the weekend to do what I needed to do until Monday. Then when Monday came the dealership got in touch with me AFTER my bank got in touch with them. Even when I went back to the dealership to sign the paperwork it was hassle free. No stress involved.

I was dealing with George and George while at the beach on vacation and they really helped me get the best deal they could with the car I was asking for. They held the car until I came back and I came in to pick it up.

The service writers are not very attentive even when they dont have anybody in front of them. I had an appointment and waited 15-20 mins before any of the service writers approached me. Then when I picked up my car I waited other 15 minutes while my service chewed the fat with somebody about hunting and fishing. I had eye contact several time with my writer during my pick-up, but he proceeded to just talk hunting & fishing. I definitely will be taking my 2019 Corvette LT2 to Hendricks Chevy in Monroe NC for service.

MR.Chip Chamberlin was such a breath of fresh air!! he made me so comfortable and made the process easy!! most friendly environment will definitely purchase from him again!!

We met Big George and little Georgie and they were the were the best and kind sales people, Even met the Manager David who helped us, We are older and this is the last car we are buying and happy to be a part of the Burns Family with free oil changes and lifetime warranty. Thank yall!!

Second vehicle Ive purchased with Burns and another great experience. These guys are super helpful and will really help meet your needs. They helped me find the truck I was looking for at the price I was looking for. I worked with Tony who is a rock star along with the rest of the team. Will definitely buy my next vehicle with Burns and the team.

Dave was very efficient and knowledgeable during the whole process. He took care of all paperwork, figures and quotes. I was updated on a regular basis. Holly was just as efficient and kept the process seamless. Thank You.

Louis martinez @ burnz chevrolet rock hill is was a great help! they put me in a Great car with no hassle 10/10!!!!!

If you buy a car from them ask for Jess! She took great care of us and didnt pressure us to buy. She made sure we got VIP treatment the whole time!

Had 8:30 appointment for a simple oil change, was waiting for over three hours and the tire rotation that they were supposed to do with it never happened. 3 hours for an oil change is ridiculous. This is the second time they did this. First time was four hours. Never again!

Came in for a safety recall and Chris Neal handled the situation as promised in a timely fashion. Excellent work in regards to that issue.A little disappointed in the response about another issue with the truck in that neither Chris nor the person I spoke to on the phone could put in a cost estimate ballpark for an annoyance issue where 2 pieces of the dash are rubbing. Each suggested the same solution and implied I would being paying a labor charge for however long it takes to stop the rubbing. I will likely repair myself, but wish they had been more clear on the costs.

I had the most amazing time with the sales reps: Big George and Little George!! They made the process seamless and I know we will be back for a second purchase!

Looking for a new car??? Look no further than at Burns Chevrolet of Rock Hill!!!!! Ask For Jonathan, he will hook you up! Super down to earth and helpful!!

Michael was great to work with while getting my new SUV! Then my husband wanted to upgrade his truck and Jeff and Michael were both very helpful, making sure we knew everything every step of the way! We have had THREE 5 star experiences. If you need help finding the perfect vehicle, talk to Michael Horn or Jeff Kirby!

I had the pleasure of having Chip Chamberlin assist me in the hunt for a new 2500. He was extremely responsive and communicated and was upfront about the process the entire time. I would highly recommend and use him again in the futureThanks

If you are looking to buy, PLEASE ask for my friend JESS Johnson! She needs to be employee of the month again!!! She is awesome, no pressure. I hate buying cars. I hate the numbers game. I hate salesmen. I hate the Im doing you a favorvibe... but Jess made things pretty smooth. I would not have made a deal without her. Jason in fiance was cool too. However, Jess you are the only person I will buy from again. Youre one in a millionD. Young

We purchased a 2021 Silverado Custom yesterday from Burns. Absolutely the smoothest and easiest transaction ever! We found the vehicle on the web...contacted George Billett..best salesman we have ever dealt with. He kept us informed of the status of the vehicle everyday..from shipping to arrival. His son who also works there..Little George also assisted us. Will definitely recommend them to anyone!

This was my first experience at the service department for my 2015 Spark. I had saved up for the 100K check-up on it and Mr. Stone was more than helpful, professional, polite, and an all-around nice guy.Also, since I do not know much about cars, it was the little things that made a big impression on me.Thank you so much for taking care of my car so it can continue to take care of me.

I like mr Dave and the others work 💪. They have been very helpful 👍and nice to me . Thank u guys .

Jess was amazing from the first time she met me in the parking lot. She was super helpful in getting us in our new truck! It was the easiest car buying experience I could’ve ever hoped for. Jess is awesome!!

Was an excellent Service. Was in and out in less than an hour.The only negative was that I checked with the Body Shop on a Scratch and Dent Warranty we bought with our new Equinox and the reality of what it actually covers is not even close to what we were told when we were offered the policy. That was very disappointing.

All my issues with my vehicle were handled fast and below my initial cost. Very satisfied.

I cannot say enough good things about this dealership. We just bought our 4th Silverado from them. Woody Hayes is the best! He takes such great care of his customers and makes sure that they are completely satisfied and all questions are answered. Every single time our experience from beginning to end has been great! Its like we are family. If you are looking for a vehicle, I highly recommend Burns Chevrolet--be sure to ask for Woody!

From the salesman to the sales manager to the finance manager these guys killed it! We showed later on a Saturday and bought 2 cars and they stayed after hours to take care of us, couldnt have asked for a better experience!

Just bought a car from Tony today and I’m extremely happy with my purchase! I wasn’t sure exactly I was looking for or what I was able to buy in my price range but Tony listened to everything I was saying and found me the perfect match! The closing was quick and easy and everyone did an amazing job to get me the best deal possible and make the process quick and easy. Go see Tony at Burns!

Thank you Woody Hayes for giving me the comfort and ease of buying a new car. You were very professional and polite. I will most definitely send everyone I know to you. Thanks again Woody!!!

Dropped my vehicle off on 8/27/21 for an oil change and to check why my traction control light was coming on. Contacted David Stone on 8/31/21 to see if my vehicle was ready. He stated that they drove my vehicle 3 times and there was no duplication of my concern. I then went to pick up my vehicle and spoke with David Stone. I asked had they even changed my oil( originally scheduled for) he became very irrate and argumentative with me in front of a lot of customers. He walked me inside and slammed the paperwork on another workers desk and said HE OWE US $275 FOR A DIAGNOSTIC FEE AND $15 FOR GAS! The other guy was pretty nice and professional. He apologized on Davids behalf and said that David had some issues going on. I told him I had just buried my 16yo son the day before and that I have a lot on my plate as well. All I really needed was to atleast have my oil changed, the main reason for my appointment. I had to find a place to get my oil changed that day, which cost me $97. I recommend if David has some personal issues, he shouldnt bring them into the workplace. The way he talked to me in front of other customers was very unprofessional and unacceptable. The other guy was very professional and told me that the diagnostic fee and gas is taking care of.

My dealership did not have nitrogen to put in my tires I was told to go to Burns Chevrolet and Justin took good care of me very professional and courteous

My experience was great! Aaron Moorefield was super helpful and had a great attitude during the whole process.

I dont think Ill buy from any other dealer again. Honestly, Jess was incredibly helpful with my situation. I pestered her for weeks because I was so determined to replace the same truck someone totaled. She stuck with me and both her and Jeff were able to close the deal on my replacement. Simply put, they did what they said they would do when they said they would do it. Pretty rare this day and age so its certainly worth mentioning. They even gave me a loaner when cleaning my new truck. Thanks to all of you down there, we will certainly see you again when its time.

Chip fabulous amazing and he got us a car and thank you for the car

Service Advisor and Manager were very friendly and Helpful. They diagnosed the issue quickly, had the part in stock and our car was done in less than 4 hours.

I arrived on time for my appointment and was met with freindly service along with a great discussion from the Service Advisor on what my truck needed.

Chip helped me With getting a new vehicle it was a smooth transaction. He was very informative, knowledgeable And kept in contact through the whole process. I would highly recommend you speak with Chip Chamberlain at Burns Chevrolet

Part of service was balancing and rotation of tires. Drove on interstate and car shook at 65 which was not happening prior to service. Checked on screen tire pressure after the car sat for awhile and all were at 30-31(cold). Supposed to be 35.I now have to take another few hours to take my vehicle back to have issued resolved.Update: 2 stars updated to 4. Burns did a great job contacting me and correcting the issue. The team was very courteous on both occasions. I also want to mention I was pleasantly surprised that the pricing for their services are very reasonable!

I went in to Burns on March 4 looking for a specific car and Jess Johnson was awesome she made the process so easy. She went above and beyond for me. She was fast to answer all my questions and helped out. I highly recommend you talk to Jess if you are considering buying a new or previously owned automobile. I love my 2014 Explorer 😎

Very friendly. No pressure but they were fast on the paperwork. They went beyond on our deal. This helped my budget very much. Very happy customer.

I was car dreaming and decided to drive through the Burns parking lot, I had my heart set on a Chevy Traverse but I was very specific about what features I wanted for my car (captains chairs in my middle row, etc) and they happened to have a GMC Acadia that meet all of my checklist and way more!! We worked with Woody and he was amazing, he got us in our new car right as we were leaving for a mountain vacation. They made our car buying experience perfect!!!

I.O., Greg, and Jeff took good care of my moms vehicle!