Bought a generator for my customer to ship out that day. A week later they call, do you still need this generator? Meanwhile my customer waits. Made absolutely zero efforts to retain my business.
Far and away one of the most reliable and confidence inspiring accessory overhaul facilities available in General Aviation. Accessories are properly examined, a plan for repair, IRAN, or overhaul is established, communication w/ the customer ensures reasonable expectations. Quotes are accurate, timing for return of items is spot on.Their capabilities include keeping the Bendix D-Mags in excellent shape and I rely on their integrity with confidence. Other products Ive had overhauled or sent for IRAN at their facility include starters and alternators for several different aircraft.Ive recommended this facility to several very selective A/Ps and to a man theyve become enthusiastic clients.Ive been using this facility for 18 yrs w/ excellent results and theyve earned my repeat trade.
Great place to do business with. Reliable work in great customer service.