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Automatic Appliance Parts
926 22nd St, Rockford, IL 61108, United States
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Automatic Appliance Parts
Comments
Je
Review №1

Fast friendly service. The replacement part worked perfectly. Would highly recommend.

Je
Review №2

The people here are great! If they dont have it you dont need to fix it...

Te
Review №3

Cant beat the convenience of getting a drum belt for a domestic dryer, especially during the holidays! There is no competition when shipping, price AND the environment are involved. When others expect performance, how else to impress? Bring merriment by outdoing those who think their registered Glow Pad tracking devices are superior compared to the Old School ingenuity of COD.Obvious, the owners know the importance of maintaining a recognizable, dependable, business-oriented, establishment. Not an exclusive boutique, but a tidy and efficient commercial/industrial remedy. Represented honestly, by Chris and his co-associate, that had the part at the counter, having only inquired about availability.Satisfyingly accomplished.Impressed and endeared, Thank You

Ch
Review №4

Have always had the part I need same day, in and out, easy. Avoid knock-off junk from Amazon and come here instead. Support your local businesses!

Ch
Review №5

Came in with an oven problem. They found my part for a reasonable price. Walked me through the process of repair, and the saved me hundreds of dollars from a repair man.I will be back for any and all needs for appliances.Thank you guys for the awesome help.

An
Review №6

I always like dealing with this place, easy and fast.

Ry
Review №7

They were the only place that had the furnace igniter I needed AND they were open on Saturday! Ill definitely be back the next time I need something!

Mi
Review №8

Excellent service, super knowledgeable staff

mi
Review №9

When I call to check on a part the person on the phone is rude and very disturbing. I wouldnt recommend this place to a dead person. If I could give less I would give them a 0 period.

Pa
Review №10

I have only been in a few times, but every visit has been met by kind, courteous professionals that know their stuff. AAP has saved me a lot of time and hassle. Thank you.

Ma
Review №11

Chris gets the parts you need and will test your parts. I came in thinking my old dryer thermal fuse was shot. He tested it and it was good. I brought him all the fuses and the heat element. Parts only 40.00 he helped me ..splice

Ma
Review №12

They have been in business 50+ years and always very knowledgeable. Chris and the staff usually know exactly what I need and the part number. I work for a 600 unit apartment complex and all of our appliance parts come from automatic. Price is always reasonable and wouldnt got anywhere else.

An
Review №13

Called AAP, about a ignitor. Very courteous, kind, and professional. Went in to get it, very friendly, quick & understanding. Called Back cause The dryer still wasnt heating up. Explained about the Fuse and they politely suggested I bring the fuse in to be tested. I did so,and they tested it quick and retrieved a New One for me to purchase.Very knowledgeable,parts on hand or instock.professional, courteous,kind,fast customer satisfaction is Fantastic. I personally will never go anywhere else,as long as AAP stays in business. Absolutely Happy & Love AAPARTS.

Ri
Review №14

Always helpful. Good to do business with.

De
Review №15

Always have my parts

Ja
Review №16

Very helpful when I was looking for parts for my washer. Ive purchased from them in the past with great results. Also their website is a great reference for diagrams to find the part you need.

Th
Review №17

I called them with a non heating dryer and gave them the description. They diagnosed it over the phone, I picked the part up and it was working like new shortly after. Great job!

Pe
Review №18

Pathetic. Wish I could give zero stars. Trying to support local business. From the other reviews and from previous experience at this place they are very discriminatory and think absolutely nothing of women. Women can be electricians and repair people too get with the 20th century. Rude, unhelpful, and have no place in the business world. And if he (the sales person) was as knowledgeable as he claims he would of been able to look up the part number off the part I brought in and find other manufacturer and cross numbers for exact same part like I did the day before off the Internet. Being in the business they should be able to do this stuff off the back of their hand.

Mi
Review №19

Knowledgeable staff. Got what I needed with experienced help.

ro
Review №20

The service was quick and friendly. They had the parts that I needed and the prices were reasonable

Pe
Review №21

Very nice service people and had parts in stock that I needed.

Pa
Review №22

Shame on AAP. First, I want to say I’m a woman. My dryer would heat up for awhile, then stop heating. I YouTubed what could be cause, found part, tested it with meter, & verified what was wrong. It was the thermal fuse. I went on Amazon to check prices, it was $7.99 no shipping. I live very close to AAP & thought I’d give a local business my business. I went in with the part in hand. The guy took 5 minutes punching in this & that, I was wondering what was taking so long. The part had the number right on it, thats how I found it on line. Then another guy behind the counter was having a problem with what he was doing, so my guy just up & left me standing there, with out as much as a I’ll be right back. I’m starting to get upset. Soo, after bout 5 more minutes, he comes back, starts typing again & says I can have it tomorrow, it’s $62. I’m like, no, you must have wrong part. He says nope, it’s the right one. I took mine back, left, ordered part online got it I 2 days & fixed my dryer all by myself, for $7.99.

Is
Review №23

I needed a new thermostat for my over the range microwave. I went in with my part number and they ordered it and 5 days later I picked it up and had it installed in to microwave. I would recommend this to anybody whos doing repairs on any appliances.

Ar
Review №24

There are really helpful they know there stuff really well.

St
Review №25

Their parts are over priced. If you can afford to wait a few days (due to shipping) I suggest shopping around online first....like Amazon, Ebay or Repair Clinic to name a few. But if your desperate like I was youll have to pay more.....and I think they know that.

Al
Review №26

Do not bother purchasing parts here. No refunds. No real faith in their products. Cheaper prices with a refund online. This is why local stores are struggling for this very reason.

J
Review №27

They always have or can order any of the littlest or biggest part for anything we need!!!! Friendly, knowledgeable, and helpful people!!!

Ax
Review №28

Stopped in to see if they had a seal for a fridge, they did not have it, but could order it and have it there tomorrow. 👍good customer service and friendly.

Er
Review №29

Always have what you need

Le
Review №30

Very nice people

Ro
Review №31

They had what I needed for my Samsung Appliance

Mi
Review №32

Helpful, professional staff.

Ke
Review №33

Great, good people, good experience

Ho
Review №34

They have lots of parts.