We absolutely love this place! We’re pleased with the non-dairy options and they’ve also made it easier to order on the go!!
Really great treats and service.I had the signature coffee with carmel and nuts. .the best.You get what you pay for and well worth it.Highly recommended.
Great place for ice cream. Lots of toppings to choose. They do a great job mixing it up for you. Excellent
Decent, really good ice cream, service was nice. Clean, a little pricey but you definitely get your moneys worth, big portions even kids cone Is a good amount of ice cream definitely will go back.
The ice cream is the best! And the staff is so nice, I lost my phone at Davids Bridal and since they were closing they couldnt wait for me, so I asked them to take it to the Creamery and they kept my phone safe while I picked it up. I greatly appreciate that.
Super good ice cream and fun new stop for my kiddo. I understand the concept but I really dont understand why they cant just wipe the cup up a bit before handing it off to me. The outside of both mine and my sons cups were trashed with leaking sticky ice cream before I even got them. So bring wipes, people! 😁
Lots of creati e choices but at premium prices. Just right for date night.
Amazing place. Got great employees and yummy ice cream. You can tell that this place has good management, all the employees are always in a good mood!! Would recommend!
Excellent experience, asked them to put the love it amount in a bigger cup so it didnt get all over my car on my hour drive and they were more than happy to accommodate me.
I tried to order around a gluten sensitivity and they had no idea what to do or what was gluten free.Also- they gave me the wrong size and the rewards app didnt work.
Ice cream that is far too good! Servers were friendly and polite! Love the place.
Tonight I ordered on doordash my usual - a large cake batter with a LOT of caramel, sprinkles, and the graham cracker crust(best ice cream too) When I received my order, it was AMAZING! Whoever made my ice cream today absolutely rocked it with the caramel!!! Give my thanks and I will definitely be ordering here all the time!! Great place, amazing staff, and quick!!!
We always come here for amazing tasting Ice cream
I have been to many cold stones around the U.S, and I can say without a doubt this one is one of my favorites. From the moment I walk in, I am always greeted with a smile and some sort of greeting. I have gone here multiple times, and never been disappointed by the quality of the ice cream either. It does not taste like any regular ice cream, and it is by far my favorite. I was even served by the Boss/manager once and he kept a big smile and was very hospitable and nice to me and the lady ordering in front of me. I always feel urged that I must leave a tip because of the hospitality I receive, which is the least I can do. As long as I can eat ice cream, I’ll be coming here whenever I get the opportunity!
10/10 would recommend! Great service, ice cream, fresh toppings, and good location! Will be back soon
Cant go wrong!! Your flavor choices mixed to perfection and friendly staff! Great combo!
Great place love them all
Always great service, great ice-cream. My family loves it!
Great service
This particular location isnt the cleanest, and while Im sure its a franchise, do you really need a store bought sign warning of camera surveillance on the front door? The workers are great the management was unimpressive. This is the first coldstone that I didnt ask for a song... The atmosphere just wasnt very welcoming. Great selection, great products. Definitely come here for the treats, just dont expect to be wowed
Delicious as always. Allah is quick and makes very good smoothies. One day I needed some help because I locked my keys inside my truck he helped me out and gave me some basic tools to make a home made lock pick lol and I was able to unlock my truck and save a lot of money instead of calling for a locksmith so I thank you for that very much.
Great place for ice cream! One of favorite places to stop for a family treat. Ive never had a bad serving here, everything taste great! Ive learned to stick to the smaller serving size as most treats are too rich for me to consume the larger portions. There is a nice patio area to sit and relax and enjoy your treat. At times this place can crowded, but the line seems to move relatively quick.
Staff was very rude.
We are open daily from 11:00 AM to 9:00 PM for carryouts, online orders from coldstonecreamery.com, Doordash, GrubHub and Ubereats.
The ice cream was so good I wish I could actually finish. Service was so so but still five stars. 10 out of 10 would recommend👍👍👍
Great ice cream. Servings are so big even the small size is big. Interesting mixes to make great sundaes or cones.
Usually it is great. However, I just went and the guy didn’t mix it in. He literally just put stuff on top of the ice cream, a small amount at that. Just little dollops on top. Kind of upset that I paid for regular ice cream with a bit of stuff on top when Coldstone usually has everything mixed in. I also had another bad experience with the same man. He doesn’t seem like he wants to be there and he ignores what you ask for.
Excellent Ice Cream. World Class Service. SUPER FAST. worth the pricr
Dont get me wrong. Their service and concept is great. But 7 bucks a pop youd expect decent ingredients. The ice cream base has high fructose corn syrup and mono and diglycerides.
Owner is awesome. Everyone loved my birthday cake from here. The cakes can be seasonal and the best one is the Valentines day. Watch for gift cards at Costco or Sams Club ($40 for $50 gift card).
Like all cold stones this features hand pressed ice cream. This location is quite busy and often times you will find a considerable line. The store is small and the location is in a small strip mall lot that is almost always packed due to the proximity of other popular businesses. To be honest the location is kind of a hassle to get in and out of and there are times when its just not worth the trouble to deal with even for such a delicious product.
Quick and easy way of getting great ice cream. I love how you can basically make anything youd like. Great place to go after dinner
This place has amazing ice cream. If you tip them and ring a bell theyll do a song and dance for you which is entertaining, funny and impressive.
It was my first time here last week and the ice cream is amazing. I was so surprised about what they can do with all the different ingredients and types of ice cream. A little pricey but definitely worth it
Love the ice cream. Workers are nice. I thunk you should go here
Very Nice Quick fast Service Delicious Ice cream. Great Prices
Love this place! Staff is always well versed on flavor combos and super helpful and friendly. Highly recommended!
They got busy and completely skipped over my order. When I said something I was ignored. Too many people too little staff. Management is of fault. I will not be returning to this location
Wasnt a huge fan of the Icecream, but staff were very friendly!
Absolutely terrible the ice cream was handed to me melted and I asked for a refund and they ignored me
I think i came here at a wrong time. Ordered a chocolate shake, received flavored milk. Employees very unenthusiastic about helping a customer. Definitely never returning to this location.
Breezy we sat outside because it was packed.
Very good and delicious.
So many amazing choices. Just eat until your stomach hurts!
Amazing as always got my friend hooked now too lol
Ice cream is always good. Definitely more of a once in awhile kind of thing due to the pricing which is probably a good thing because of all of the calories.
Great ice cream. A little pricey.
Excellent attention of the person who attended us, thank you! 😀
Service was good. Flavors were nothing to brag about.
Ice cream was awesome, but the lobby was warm with the sun shining in. Staff was meh... nothing special.
The rest of my group is enjoying their ice cream while I sit here with nothing because Cold Stone has ZERO non-dairy options. Get with the times, Cold Stone!
I ordered the mint chocolate chip and was not impressed. For $5 and change for a small ice cream, it should have been a lot better.
Prices are waay overboard. Like 6 bucks for a tiny little scoop thing with toppings and when paying asks to tip the person too? Lmao. Wow for what? Similar to Baskin Robbins ice cream though
Got the strawberry banana smoothie and it was just so so. Very watery and the taste was not very rich like expected..I was kinda dissappointed to be honest..
As expected good service great ice cream
Great Ice Cream but pricey
Friendly service and great ice cream flavors.
I love there ice cream!
Owner is great! Ice cream is the best in Rockford! Thank you so much for the great customer service !!!
Love this place, good service and Fabulous Ice Cream
Great selection. A tad overwhelming for an indecisive person like myself. Lol
Was told to put on a mask by employee not wearing one funny how that works
I love the ice cream here
I like it but Its too sweet ..
Theyre a little pricey, but well worth it for the premium ice cream. I love the banana flavor!
Staff is super nice and love the ice cream! They also have non dairy so its great for my son!
Good ice cream.. but MUCH too expensive
Awesome espec with a bogo coupon
Excellent ice cream
Love me some ice cream
Their ice cream creations are the best.
The ice cream is great. The staff is not
Everytime we go they always have a great staff and wonderful ice cream.. Go there all the time
Best ice cream ever and everyone is always so friendly!
Good ice cream sold here, plus the milkshake here are delicious
Yummy Ice Cream 😋👍
Delicious stop for over the top ice cream creations!!! Something for everyone!!!
The cookie dough is great.
Great ice cream.
Very delicious ice cream, more expensive than other ice cream shops
Yum,yum,yum!!! Coffee icecream was great
Staff seems nice and ice cream is always good
Great pie a la mode
Wasnt the best but wasnt the worst kind of expensive it was $5 for a small with mixons
Always have a good experience with the patient staff.
Thats some good cream!
Expensive by my standards, but its the only place you can get your favorite ice cream concoction made just right.
Ice cream is always delicious there!!
Prompt service, very good product.
Very good
One of the best paces for ice cream
The workers were extermely rude when we left a tip and asked for a number which means that they sing a little song. Also the employees were unenthusiastic and seemed unhappy to be serving us. Lack of smiles. Will NOT be coming back.
The Ice Cream was Soo good there! They are Professional Id say!
The chocolate ice cream had no flavor only the things that were put on.
Best icecream around
Expensive but delicious! Join the email club for discounts.
Favorite ice cream and ice cream place!
Over priced and not as good as I expected it to be but my kids like it.