Went there for 3 Pandora charms was told they were Pandora by staff on the phone as well in person . Purchase them for gifts We later went to a real Pandora store at mall in Fayetteville We were told the 3 charms from Helms were fake yet Helms charged me Pandora prices. Not the way to do honest business
I had a wonderful experience at Helms Jewelers. Friendly & knowledgeable staff helped me pick out just the right gift. And at such great prices, I couldnt resist a little something for myself too. Will definitely shop there again.
Helms has a friendly staff, and great selection! I also enjoyed the large selection of affordable estate jewelry they have on hand. If you are looking for something unique for your loved one, male or female, Helms can fix you up!
I needed a birthday gift for my girlfriend but had no idea what to get her. The staff at Helms was so helpful. Even gift wrapped it for me. My girlfriend loved her present! Will shop there again.
These ladies are professionals, and artisans! A fantastic breadth of knowledge about their craft. An amazing selection thats fairly priced! Go! Go right now!
Professional & friendly with a wealth of knowledge. What more could you ask for in a jeweler? Reasonable prices? Helms has that too!!
Great customer service and locally owned.Go see Jimbo he’s the best.If he can’t get you a deal no one can!
Very nice store. Friendly people. They have new & estate gold. Also a selection of mens jewelry. Definitely recommend
I recently went to helms jewelers and bought my wife a great bracelet. The store is a really nice, downtown jeweler that has been there a very long time and the staff was incredibly friendly. Parking is easy and close to the store and they made the buying process very easy. I will buy more jewelry from them in the future.
Had to have my ring sized only took 2 days. I was well pleased with the everything. Staff very friendly & helpful will be back
Steve Morris is a good guy. He has a wry sense of humor. He took care of the repair on my wifes engagement ring quickly and for a reasonable price. I will be back!
Helms Jewelers carries some really beautiful jewelry. They have excellent costumer service and they made finding a gift for my daughter very easy! I will definitely be going back.
When I walked in the door, I was greeted by a nice warm genuine smile along with asking how was I doing (&) if there was or is anything in particular I was looking for... That meant (&) means alot now adays in any type of business world, because you just dont get that experience often from employees.. After an hour or so of conversation (&) tough selections.. I finally left out with a beautiful necklace and a stunning ring!
Jimbo helped us and he was absolutely wonderful! Such beautiful items!
We at Helms want every customer to have a wonderful experience and to be happy with the service or merchandise they get here. Our approach to business is to go the extra mile - or even two.
Steve Morris & the crew will take good care of you. Nice store that carries beautiful jewelry plus great service. What more could one ask for?
Helms Jewelers WAS a Rockingham icon. In business for over a hundred twenty years, this store enjoyed the best of all that Richmond county had to offer. In 2017, Steve & Cynthia closed up shop after 43 years, and sold to Ellyn Brannick who reopened in October of the same year. The prices are too high, she has a store full of things that no one wants, and for the rare days when anyone does bother to come inside, they are often met with her high-browed, rude, condescending hateful manners. I’m sad to say that the Helms name is not looked upon favorably in this county anymore. Do yourself a favor when you walk by, and just keep walking to any other of the fine friendly businesses that our beautiful downtown has to offer. As an employee, I have seen her literally kick people out of the store with orders to never come back, after she asked them to come meet with her for sales or service. GO TO KAY’s!!
Great Store, very nice people, wonderful selection of merchandise, really nice home town store.
Friendly people. Beautiful and unique jewelry, also collectables.
Helms Jewelers is not what it use to be. If anything, it’s more like a consignment gift store. The new owner, Ellyn Brannick, is unprofessional and writes negative reviews about other jewelry stores in town for her own benefit. Please take your business elsewhere!
Great price jewelry store.
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