I had a great buying experience! Salesman Allan Palmer was helpful,and walked me through each of the buying steps. I am now enjoying my 2016 Hyundai Santa Fe. Also, their website was great to start the process.

Had a brief stay here while looking for the right car, did not have much correspondences. . However I would like to appreciate the sales representative Elijah-ha? I believe is his name? For his professional and personable service to us. He did not rush me, but took the time to listen to me and what I was looking for, and then offered a car to test drive based on the info I shared.I’m only giving 4 stars because I was only here a brief time. I was on a time constraint (not by them). But Elijah-ha’s method is the right kind of method. Calm, clear feedback, smiled and laughed a few times, and he even gave us a warning to be careful of certain types of cars with the turbo 1.6L because they no longer make these in 2019 because they have a kick back or something. His advice was helpful, and his honesty was refreshing.Earl (another person) later came and begged (slightly pressured me) that I would come back to test drive other cars, but overall experience was good. For the brief time I was there

My wife and I just leased a new Sonata. I’m very happy with the deal we received and the ease of getting this lease. Allen Palmer is one of the best car salesman because He let us move at our pace and explained everything perfectly. This is the second car I’ve purchased/leased from Allen. The service department is top notch and very accommodating with fair prices. All in all a five star experience.

I had the best car buying experience I have ever had at Prime Hyundai! I had been shopping around at a few other dealerships- both Hyundai and other brands- and Louis at Prime Hyundai was more helpful than anywhere else and was not, in any way, one of those pressuring sales people that I have encountered elsewhere. I have had my new Tuscon for just over a week now and am in love! Thank you to Louis and Prime Hyundai! I will absolutely be back for future purchases and any service needed on my Tuscon.

When I bought my Hyundai from Volvo, both Volvo and Hyundai helped. The sales man Cecil was very personable and great. Him and the finance manager helped me get a car at a price I could afford, had it ready on time and they both have helped along the way. We had a snag that keeps me from rating 100% but all parties cooperated and I can say for my 3rd car, this is my favorite. They sell good cars and are very flexible, at least for me.

The service team here is beyond helpful and super nice. @Chris the service Manager was very understanding and patient hearing me out with all my concerns and really took his time explaining the process of how they were going to diagnose and repair my vehicle. Top notch service with Chris over at Prime. He & @McHenry handled my repairs and I appreciate them dealing with me so kindly when I was overly anxious about leaving the vehicle and helping make sure I had all my needs addressed. Will definitely keep my business with Prime Hyundai. Thanks Guys!!!

Hello, I like the approach you guys adopted not bothering the customers when looking at cars . We feel free too look into each of the cars outside, the timing to purchase was too long but I guess there were too many people so it’s understandable. Salesman was pleasant but a little unprepared . I’m still waiting for the spare of keys and that’s something he should have ready for me .

From my first step on the lot I could tell I wanted to buy a car from Prime Hyundai. I had just left another Hyundai dealer and was almost turned off on the brand. MARCUS was a great salesman made the process very easy. Very happy with my purchase.

Went in to look at the new Hyundai Santa Fe for my wife. We have had 2 Santa Fes in the past and have had a great experience with both. This time my Wife felt it was time to upgrade to something higher in name.She allowed me to take her to see the 2019 Santa Fe before going to look at the Infinity she had her eye on. At Prime Hyundai in Rockland we were met at the door by Tom. He couldnt have been nicer to deal with. To be honest, a pushy salesman probably would have sealed the deal for us going to Infinity, but Tom was totally the right salesman for us. He listened to what we had to say and didnt try to give us the hard sell. After the test drive we sat down and talked with Tom, again he was great. Another salesman came over and tried the hard sell, which is when we left.After looking at the Infinity and test driving it my wife admitted that she did like the Santa Fe. We went back and Tom once again did an amazing job with us, no high pressure tactics that would have sent us away. We have the car now going on 3 weeks and couldnt be happier!Thanks Tom!

Drove right in, waited on me quickly, taken care of right away, offered to wash my car. Yes..... offered coffee by the cute cashier.Quick, great job, paid, door opened for me and gone. Great place..............Trying g ot to deal with quirk. Ill be back for sure.🙂😶😶😶😶😶😶😶😶😶

I recently had new brakes and a 3,000 mile checkup. As usual, the service was completed while I waited and I was well informed about the status of the work.this service dept has always been terrific and the quality of work to notch. I am very sorry to see this location is closing. I have 2 Hyundai autos and have taken them here for over 7 years. I will miss them and wish everyone the best in the future.

I easily had the easiest, most straight forward and comfortable buying process with Jon and Marcus at Prime Hyundai South. I drove past quite a few other Hyundai dealers to buy from them, and wasn’t disappointed. I’d wholeheartedly recommend them to anyone looking for a great price and honest transaction

Helpful, empathetic service manager and personnel. Provided a loaner when the parts were backordered and even picked me up at my house to bring me to the dealer and pick up the loaner.I really like this dealer and my car. The follow up service after I bought the car has been excellent and makes a world of difference.

Sean, Rich and Joe Earl made this one of the nicest buying experiences I’ve ever had. The car was in great shape, and the pricing was well below what I expected to pay. Peter sent me everything in advance so I had all the info needed. Thank you for all your help guys.

Ive been in the market for a new car for a while and had taken time to visit 10 or so dealerships on the south shore a couple months ago. Of them all, Prime Hyundai South was the only one I looked back upon recently as a pleasant experience. So when I finally sorted through my car options and chose the Hyundai, I knew where to go.Fred Hollis helped me from start to finish. Truly everyone I interacted with there was nice and straight forward. I really feel like they wanted me to get the car and financing which I felt comfortable with and was within my budget. Instead of continually requiring me to say no to this, and no to that like many dealerships do. They asked questions, tried to understand my needs, and then provided me with facts to make informed decisions.Greg Howle, the manager, checked in with me a couple times while waiting on different steps to be completed to make sure everything was going smoothly. He made sure the price I was quoted online earlier in the week was honored. Also they beat the financing APR my bank offered, giving me a very reasonable rate. At the end of the day, I drove out with a new car satisfied with the car and financing plan. Im not sure what else you could ask for.

If youre looking for a great work staff who are honest, professional and just stand alone great people then come to Hyundai prime south. Ive been doing business with them for 4 years now and every time I have questions or want to find a great deal I know they have my back. The sales representative, Allan Palmer is by far one of the better sales person in the industry, treated me fairly and a very down to earth guy. The business manager Tom also provided me with great assistance on finalizing my lease and package deals. All around everyone I work with at Hyundai prime south is exceptional, from the sales team, to business managers to the hard working individuals in the garage... They are just outstanding.

I had a much better experience here than at the dealership I leased through. Someone actually picked up my call and was knowledgeable. John kept me updated throughout my car service. I was very pleased with my experience.

This was my first visit for service since purchasing my Sonata back in August. I was greeted very promptly and in a friendly manner. I was actually early and they saw me right away anyway. Checking out was simple and pleasant. Great service

Joe was great throughout the whole process. I felt very comfortable the whole time I was there and not like I was being taken advantage of like at other dealerships. He was upfront about everything and in the end was able to offer me a great price on my new car. He was able to get my car ready really quickly for pickup. Would definitely recommend Pride for anyone whos looking to buy a Hyundai.

After much research online, I chose to give my business to Prime Hyundai south. They were willing to work with me to make the process as simple as possible. Excellent service. The car I was interested in was sold before I got to the lot, but they were able to locate another within 48 hrs. Highly recommend them.

The experience was excellent this past week leasing my new car. Jason P was my rep, and he worked hard to give the best overall value he could for the deal and doing the back-end paperwork. There was an issue with my insurance company to finalize the deal, and Jason and the team worked hard (over 3 hours) to get it right with them. I appreciate their efforts. The Genesis is a great car, and these folks do a great job giving customer value.

What a great experience it is buying a car from Prime Hyundai South! Most people dread going to car dealerships and buying a car, but with Prime it is an absolute pleasure. They make it easy, they dont pressure you, and they work with you to find the car that fits you best. I had such a great experience today with Joe Dziedzic and the general manager Greg Howell. They were more than helpful and truly made car buying a wonderful experience. They were very patient in helping me decide exactly what car I wanted to go with. I will definitely go to Prime Hyundai South for all my future cars as well! I highly recommend this dealership and its wonderful team!

I researched the vehicle I wanted through multiple dealer sites. Once I contacted Prime all of my questions were answered quickly without being bothered with several annoying follow-up calls. Every other dealer did...and still does weeks after telling them I bought a car. I texted with Lynn for a few days on different loan/lease options for a few different vehicles. She was very informative and prompt. Once I came into Prime Jordan assisted me. He was very personable and helpful. Between him and Primes finance guy, I believe his new was Emmet, theyquickly got me the deal I was looking for. They were able to get me more options at a better price than I thought was possible. The entire visit lasted only about 2 hours and that included a test drive, my most effective and efficient car transaction ever! A few days later I picked up the car, a 2017 Sonata Sport. Jordan greeted me at the door and proceed to explain all of details about the vehicle. He then brought me over to the service center and got an appointment setup for my first oil change and service, which is free! I drove away for the experience impressed and fully satisfied with the deal and all of the people I interacted with at Prime. I would highly recommended this dealership to anyone in the market for a great car at an amazing price with impeccable customer service. Thanks for the new car Prime!

Jordan Dias at Prime Hyundai South is a godsend. I went in with what Im sure felt like a million questions (that I must have repeated several times), and he graciously answered each one with detail, professionalism, and patience. I was unsure of what I wanted when I entered the dealership and looked to Jordans expertise for guidance, and Im very thankful that I did. I couldnt possibly be happier with my purchase. I now have a car that Im totally in love with, thats a thousand times better than what I expected to get, while still remaining in my price range. Not only was Jordan informative and incredibly helpful, but he was also refreshingly accommodating. From his hospitality and kindness, to actually going out of his way to take an extra car ride for document details I needed, but couldnt provide while at the dealership. Instead of asking me to leave and come back with these documents - which would have thrown a wrench right in the middle of the purchase - Jordan put the sale through, gave me my new car, and later took the ride for me after his shift was over to finalize the paperwork. This is my fourth car-buying experience, and its by far been the most pleasant. Thank you for everything, Jordan!

My husband, two year old twins and I had a great experience with the Team at Prime Hyundai! From the moment we were greeted to the moment we left, we were always kept informed of where we were in the process. I think what made me feel good is that we were not pressured to buy more then what we could handle and never questioned about the decision we made. Jordan, our salesman, provided us with the answers we needed and made us feel very welcomed. He was very professional in the way he handled our transaction.

My salesman was Thomas Morales and he was amazing!!!!!!! He listened to what I needed and was looking for and put it all together and found the perfect car for me. He made it so easy. I wouldnt go anywhere else !!!! Great place great employees great company, thank you

18 years ago I purchased a Hyundai Accent from Marcus Ayanbeku. He was extremely kind and patient with me and I told him if I ever needed another car I would absolutely come see him again.Well here I am, 18 years later, finally ready to purchase another Hyundai Accent! My last one held it together for 18 yrs!!!! I’m happy to say that Marcus yet again, helped me find a FABULOUS car! I love my new accent!!! Thank you Marcus for all your help!

The best car buying experience I have ever had! My wife and I will be recommending this dealership without any hesitation. Fantastic through the entire process.

Prime Hyundai South is the place that I always visit whenever my car needs to be maintained. This time, I went this place again to replace the engine oil, and they cared my car very well as usual. One thing I was impressed at this time is they cleaned up all snow/ice on my car. My car was very clean like a brand new one, and I think it is one of many things they do for their customers.

So I contacted the service manager yesterday with no luck in actually explaining what my issue was which is funny because his response online he seemed concerned on assisting me but he did not. my car was at the dealer two weeks ago the service advisor was Mike (he was great) I originally brought my car in for a burning smell near the back passenger side and a oil change. this is where the issue comes in the mechanic clearly was not good and maybe did not want to work that day. I was advised of only my battery needing to be changed and that everything else was in working order that the car was great shape including my brakes. fast forward two days later and the burning smell was the back passenger brakes there was nothing left so the metal smell was metal shafting together. I dont think I will be returning to this dealer customers life is not important clearly they are only concerned with their money.

I came in looking for a car for my daughter, met Tom and he was great. Not too pushy and he had a lot knowledge about the cars. will definitely bring my business to him, and tell anyone I know looking to check him out!

Had a very positive first-time buying experience here. Everyone I interacted with was friendly and accommodating. I am very satisfied with my Kona purchase and I would recommend Prime Hyundai to anyone.

I am very happy with the 2016 Tucson car. Jordan Dias was the sales representative and he was really good. I liked his dedication as a sales representative. Starting from selection of the car to getting the keys to my new car was easy and even finance looked transparent to me.Overall it was a satisfying experience.

Kriston Walker helped me get into my sonata hassle free. He was straight forward and very honest. I will be going to see him soon when my wife needs her new car. 10/10 would highly recommend.

I went to 4 dealerships before I came to Prime on the prowl for a specific color of a car in the right price range. I saw online that Prime had 2 in my desired color. The buying experience was so much better than any other dealership. I didnt feel pressured to sign anything. Andrew made the process pleasant and enjoyable and I feel like he treated my husband and I like we were real people and not just customers. The bargaining process was not long and drawn out like it is at other dealerships. I feel like Andrew tried to speak with me and keep me in the loop throughout the entire process. Additionally, Prime was the only dealership that offered me what I felt was a fair trade in value for my car. I would definitely buy a car from them again.

I love this place for the service of my vehicle. I bought my vehicle brand new when they were still Tom OBrien Hyundai. The customer service is great with the exception of an occasional wait for an oil change.

Bought the car from this dealership few months ago, and just went there for the first recommended maintenance service. The experience was great from all aspects. Prime South Hyundai Will definitely be my vehicle service place so long that their service and customer service remain outstanding.Abdel

Service has taken care of us here. Any issues we had were taken care of quickly and the shuttle has been really convenient. Also repair costs here have actually been cheaper than my local reputable garage. Thanks

This is my third car purchased from Prime Hyundai South and with Tom Morales. He showed me several cars in my price range and was extremely thorough in explaining all their features. When I decided on the car I wanted, Tom Foster was helpful with the financing. I would recommend family and friends to see Tom Morales when looking for a vehicle!Dave SheaDighton, MA

If you are thinking about purchasing a new or used vehicle, stop by Prime Hyundai on Rte 228 in Rockland, MA and sit down with Alan Palmer. Alan takes all the stress out of the negotiations and is one of the most knowledgeable, honest, straightforward, down to earth salesman I have ever worked with. He truly wants you, the consumer, to be excited and completely satisfied with the vehicle you have selected. He takes the time to explore and explain all your options and works seamlessly with the service and finance departments. I could not be happier with my new 2018 Genesis G80 and look forward to returning to this dealership for my service needs as well as to catch up with the numerous employees I have met during the completion of my purchase. Give this dealership and Alan at try. You will not be disappointed!

Very pleased with my experience buying a car at Prime Hyundai. Jordan was very polite and professional; he helped us to get exactly what we were looking for in a car and made sure we were comfortable in the process. I would definitely refer friends and family to this dealership. Thank you!!!

Joe D, made buying my first car the most enjoyable experience! He was very respectful and not pushy, he was friendly and listened to what I wanted. I am so happy with my new car and I honestly was blown away with the car buying process because of him!

Was anxious after 11 yrs since buying my last car. But salesman Kriston made the process easy. Got a 2019 lease. Everyone at Prime was friendly. Would recommend this dealership.

Marcus was extremely helpful and patient when it came to me purchasing a vehicle. He answered all of my questions and was great to work with. Everyone Ive spoken to at this Hyundai are some of the friendliest people I have encountered and truly care for their customers. I couldnt recommend them high enough!

Kriston Walker is a friendly and capable salesman. He easily builds a rapport with his clients and was so easy to deal with throughout the entire process of buying and trading a vehicle. His greatest quality in my opinion is transparency - hes not trying to sell you anything, but rather helping you get into whatever vehicle is right for you. Through each step - looking, driving, trading, financing, delivery and post delivery, hes been available and thorough. Hes a 10!

2 stars for the friendliness and loaner car everything else is questionable. My car somehow didn’t get repaired the first time so had to bring it in a second time. Other things needed attention and even though they had the car for a month they tell me on the phone the day I am suppose to pick up the vehicle which could have went different and handled better

I had a great experience. I appreciate Allans honesty and his enthusiasm. My lady was very happy with the experience as well. We would recommend prime to any one we know.

Prime HYUNDAI was convenient, clean and state of the art. I didn’t purchase my vehicle from Prime but wanted to find a dealership closer to home where I could service my Santa Fe. My vehicle wasn’t running smoothly and the battery died on a Saturday and needed a jump start. I was able to schedule a service appointment for Monday morning. They quickly and efficiently diagnosed a problem with the rear differential and the battery failed it’s test. They had to order parts for repair so they got me in a rental and on my way shortly there after. Took about one week for the repair, 30K mile tuneup and battery replacement. The service department was curteous, friendly and honest. Great first impression. Will return here for service in the future.

Great dealership. ask for Kriston by name. He is patient, helpful, NOT pushy....he genuinely wants to help you find the right car. Highly recommend

I was at Prime Hyundai South for an oil change, front brakes, alignment, and coolant flush. Mike Mitchell, my tech, always does a professional job of explaining the job, hes caring and very knowledgeable. The facility is excellent as they keep my 2007 Azera in great shape, currently 165 k on odometer.Very nice waiting area, free bottled water & car wash every service.

I’ve been in a few times with my daughter’s car. It’s always ready when promised. I’ve dealt with Mike the last couple times. He’s super friendly and helpful. I would highly recommend them!!!

Very nice. I have always had wonderful service. Today May 17th i asked if my car mats could be washed & they said it would not be a problem. I love how you can get the car washed when you have service done on the car.

Always a professional, satisfactory, and friendly service experience! Special shout out to Michael Mitchell (service advisor) who ensures great service for an equitable fee.

I have been very happy w/ Prime! We have bought 2 vehicles from our favorite salesman Al and whenever we trade in well be back again to talk to Al... he also grows fabulous garden tomatoes that he loves to share!Thank you Prime Hyundai for having great cars and great service!James & Noreen Sousa

Sales team was more than friendly and hospitable! And to top it all off we got a smoking deal! We had the pleasure of dealing with Jordon on the sales team and even Matt in the garage was very pleasant and informative!

I leased a 2018 Hyundai Sonata. Unfortunately, my first 2016 Sonata was totaled in an accident. The salesman who helped me both times is Allen. He was not scheduled to work today, but met me at the dealership so I could get a car right away. He explained everything in detail, walked me through the entire car, had it detailed and made sure I was able to take the car home the same day. The service I received was excellent. I would highly recommend Prime Hyundai .

I purchased my first car from Prime Hyundai South. It was an easy and great experience. Ask for Andrew Layon, he was very helpful. He was not pushy and gave me all the information about the car and Hyundai certification program. He also helped me with setting up Hyundai blue link. He made sure everything went well. He followed up on the progress even during his day off. Overall I am very happy with buying a car through him. I would definitely recommend people to consider this place. I went to lot of showrooms in the last two weeks, but this is one place where I was rushed into a deal.

Im a little late putting in my review, since I just noticed google reviews. I just want to say that I bought my 2012 Hyundai Santa Fe, almost four years ago with the most pleasant car shopping experience ever! I still receive calls about how am I doing and if there is any assistance that Prime can do. I have always used the service department and they have been the best I have ever used. Thank you Prime Hyundai, even though Im a little late in sending a review. I would go there again in a heartbeat when I am ever in need of another vehicle in the future!

Ok so its been 2 months leasing a car from here and my experience has been phenomenal. I met Joe and he is not only a great salesman but a great person as well. My process was smooth and the follow ups have been very great. I would highly recommend them and personally ask for Joe!

I dreaded going to a dealership...But I have to say this place is so much better and the staff were outstanding!! They made buying a car so much easier!! I would highly recommend them

The buying process was easy at Prime Hyundai. Friendly and helpful salespeople and staff took the time to make sure everything was right before I left the lot with my new Santa Fe. Salesperson, Bill Johnston even called Sirius XM on his personal phone to make sure my subscription was transferred over and active on the new vehicle.

Tom Morales helped me out BIG time. Tom found me a nice car, reasonable price and fast. Just what I was looking for. He has made my car shopping experience a 10/10. Thank you, Tom!

Wonderful car buying experience. No high pressure our salesman, Andrew was very knowledgable and helpful. The managers and finance people also made the whole process smooth. Highly recommend them. Ive used them in the past and their service department is also top notch.

They were wonderful to work with. They gave me a great deal and great service. Couldn’t ask for anything more.

Tom Morales was fantastic. I would recommend him to anyone buying their next car. The entire experience was great. Very accommodating.

Excellent dealership with knowledgeable and honest people. Louis F was very good. Highly recommend him and buying a car here. He sold me a 2016 Jeep and couldnt be happier.Mo

We had such a wonderful experience at Prime Hyundai. Rich and Tom made buying a car so easy and they gave us the best deal. We didnt have to go anywhere else they took care of everything. I will be using them for all of my future car purchases.

My experience at Prime Hyundai in getting my airbag warning light repaired was excellent. Sam Taylor, service writer, went above and beyond getting these this problem diagnosed and thankfully covered by warranty. Sam is a credit to Prime Hyundai and I expect in the future he will go far! Would not hesitate to come back to Prime Hyundai for any work required for my sonata.

Extremely courteous; they made a new buyer experience very memorable in the best of ways. A great group of folks. Highly recommended!

This dealership is tops in my opinion.They have the confidence within the dealership at it shows.I really would rather not go to a dealership cause it can be more expensive, but sometimes its just worth it.

Terrible customer service! Lied to me, deceived me, and then sold a truck out from underneath me. I talked to Luis and test drove the truck, but heard a whining noise that I didnt like in an otherwise great truck. I asked Luis to look into it and call me back. He did not. So I followed up with him to schedule a follow up test drive. He stated the mechanic couldnt hear it. Opened up the hood...revved the engine...and there it was. It was the aftermarket intake, which they didnt tell me about. So I felt good about the truck and try to put a deposit down. Luis says theyve scheduled a test drive with someone else. I say, I have a deposit. He wouldnt take it, but said hed get back to me. Then he avoids me, and when I call him back he says he doesnt know and hell get back to me. I talk to a different employee later that night and he says, Its been sold for days, I dont know what you want me to do about it. Meanwhile Im still getting SPAM updates asking if i want to test drive the truck. Great. Thanks Prime Hyundai.

The entire buying experience was great. Friendly and helpful staff willing to get me all the answers to my questions. Ask for Kris. He was great!

Brian and Alex were the best of the best! They helped me find the perfect car for me and helped me through the process very smoothly. My new Hyundai Sonata is incredible and I know it was all because of their help. Thanks guys I really apprecaite all of the help and concern through the car buying process! I would not go anywhere else and will be sure to recommend you to anyone I know!

Single handedly the best customer service I have ever received. I worked with Greg, Marcus and Earl and was greeted with a warm welcome and such hospitality. I had many questions which were all fully answered and they were extremely accommodating of all of my requests and needs. I showed up at 1:30PM on a Sunday and left 2 hours later in my brand new vehicle which was extremely impressive. Ive never received better service and will certainly be a repeat customer. Job extremely well done!! I highly recommend this dealership!!

Awesome service from Kriston! I would recommend this place to those who are vehicle - hunting or cannot make up their minds. He is very knowledgeable and capable.

I had an excellent experience with Prime Hyundai South. From the initial email I sent online with my needs, to the follow-up call, to the in person meet & greet, to the final sale, I highly recommend this dealership to all. Those working at Prime Hyundai South are helpful, professional, and focus on the customers wants, needs, and expectations. Thank you to all for making my experience seamless and easy!

Excellent service department. Mike is great. Hate to see them closing next month.☹️

I recently purchased a 2006 Toyota Sienna from Prime Hyundai from sales person Earl Ko. We had quite the pleasant experience. I got a great deal on this car and they gave me exactly what I wanted for my trade. I would definitely refer my friends. They did everything they promised to my car and I actually am so pleased with my purchase!!! Thank you Prime Hyundai!!

Allen was very helpful and fair in negotiating a 2017 Tucson. Very knowledgeable when test driving as well. Overall better experience than other dealership.

I am extremely unsatisfied with the service that I received at Prime Hyundai South.When I called to make the appointment for service- oil change, tire rotation, multipoint inspection and splash guard installation- the first question I asked is if I could drop my car on Saturday for service and pick it up on Sunday, since I had family visiting from out of town. The receptionist told me this would be perfectly fine, no issues.When I arrived, I was told by a service advisor that this was not accurate and that I would need to pick my car up same day, which was a huge inconvenience to me. I explained to him that this was an inconvenience and had I been given accurate information, I would have scheduled this for another time. He told me that all they could do was get my service complete within several hours and no later than 1pm, which they did not. I had to call by 1:30pm and could pick my car up by 2:00pm- so as my family sat around I had to wait for my car even longer than the time they had given me that morning for pickup.The paperwork does not seem organized, the breakdown of services and costs do not make sense- and the receptionist could not answer my questions. I told her how inconvenient this already was for me so I did not have time to wait in line to speak with the service advisor again.In my paperwork, my multi-point inspection did indicate that all areas were checked and OK at this time, including abnormal wear pattern of tires for all tires, LR, RF, LR, RR.I was told the my oil change extended package would also come with a quick car wash and vacuum-- which apparently is standard for Prime Hyundai South with any and every service-- When I got to my car, it was not even quickly rinsed, nor vacuumed- another disappointment to add to the pile!While driving my car home, I noticed a wobbling noise and feeling. I did not have time to address this, since this whole day had already been an inconvenience.I was able to take my car back in by Tuesday morning and go into work late- another HUGE inconvenience.After 45 minutes, the assessment of the car was that the tires were scalloped and that since the tires were rotated(on Saturday), this explains the wobbling. So he explained that they put all the tires back where they started- no refund for the cost of my tire rotation!The service advisor printed a new multi-point inspection form, this time indicating under abnormal wear and pattern of tires all four tires requires immediate attention.When I asked him why the service technician did not indicate this on my inspection report from Saturday, he said the technician on Saturday is not well versed in recognizing this. ---So instead of indicating that he cannot assess the level of wear pattern of my tires, he chose to mark that they were all Checked and OK.During my whole experience of several visits to the dealership and several phone calls, NOT once did anyone even validate how inconvenient this was for me, let alone apologize! They actually made it as if they were doing me a favor.I will not be going back.. in fact, I dont think I will buy from Hyundai in the future.

Great bunch of people that work here very helpful. If you have ever been to the one in Quincy. This is the same place they just moved. Nicer spot

Had an excellent car buying experience here. I have been working with Earl for three years now, he is the most professional car dealer I have come across. As long as he is at Prime Hyundai I will continue to be a customer. He was honest, straight forward, and you feel like he really cares about his clients. We went to a couple of other dealerships in Norwood and felt like we were processed and shuffled. If you have any car buying needs, go to Earl! My highest reviews for my experience here.

First car Ive ever bought and I never felt more comfortable with the salesman Jordan. He is for fit for the job, wont rush you, patient enough to work with the best deal he can give you. No regrets in the end of the deal.

Although it took a little extra effort to deliver my new Genesis the Prime team never gave up they put in 110% and it got it done.Special thanks goes out to Marcus, Joe and Myles I dont think I would be in my new car without their willingness to do everything possible to make this deal a reality.Thanks again Prime team Ill tell all my friends that youre the best.RegardsArt

Always excellent service at Prime Hyundai South Rockland MA. Courteous & convenient. Competitive prices for service parts & labor. We have both of our Hyundai cars continually serviced there. Cant beat the free car wash & vacuum at each oil change!

Absolutely outstanding service everytime! They always show you exactly whats wrong and what can be fixed now versus later. They explain problems in laymen terms and have always done amazing work.

Had a great experience buying a Hyundai with Allan today. Respectful and willing to work to find a good deal for the customer. No gimmicks or tricks.

Excellent customer service! They assess the car and tell you exactly what is needed for optimal performance.

I was using the TruCar App when I came across a car at Prime Hyundai South that I liked. I went by on a Sunday and met Allan. He was so helpful and friendly, and not pushy. He listened to my very particular requirements for a car. We drove 3 cars, and when I still wasn’t satisfied, he found me one more. That “one more” turned out to be the car i loved and bought. He made the financing process along with insuring the vehicle very simple and he got me the price i wanted. i highly recommend this dealership. Go see Allan Palmer in Rockland.

This was our first experience buying a new car. We were met by a salesman named Allan Palmer, who we immediately felt comfortable with. He asked us what we were looking for and how much we wanted to spend, then showed us around. We found an awesome car at a great price. We totally recommend Hyundai South, in Rockland, to anyone looking to buy a new car. Thank you Mr. Allan Palmer for making our first experience so pleasurable. We are loving our new Hyundai Elantra. 🙂

Had a very good experience with Prime. Jordan helped me through the process of buying my car, and was patient as can be with my myriad of questions. Price was right, no trying to slip in hidden charges or anything, it was great. Would recommend to anyone in Southeastern Mass. to go here!

Inspection sticker and oil change done. Courteous service. Awesome service department and dealership.

I got a call back the same day, the manager on the phone was very Pleasant and Concerned about my issue, he schedule me an appointment for next week and I looking forward to keep on doing business with them.

We had a very pleasant experience, and would not hesitate to come back Alain or recommend friends. Allan was or sales rep, and he was fantastic to work with. He is a fantastic brand embassador.

I cant say enough good things about the most recent service I received at Prime Hyundai South. Service Advisor Jim Gagnon made what could have been a very unpleasant easy and painless. His attention to detail and customer service is the best that I have ever experienced! Kudos to Prime for employing such an outstanding team member!

Just picked up my 2013 Tuscon from Prime Hyundai South and could not be happier.From Marcus who has always been my main man to get me the deal.But the deal has to be approved Greg H was professional in making this deal happen. Again impressed.Who wants to meet the finance guy??? Not me... Rich T I have to tell you I will take you to play a round. He was so quick, accurate, professional, and not one bit pushy or abrasive.If youre looking to buy...do yourself a favor and stop by Prime Hyundai South, you will not be sorry.The product speaks for itself, this is my 5th Hyundai.Thanks guys!

Allan always put me in a car that I am so happy to be in. He always makes me drive away with a wonderful deal.

I have been there several times, and I always had a good experience. The service is fast and priced right. They wash your car as part of the service.

My experience with Prime Hyundai South was a good one. When my local Hyundai dealer did not have any of the models with features that I wanted, I went on the Internet to get a quote from other nearby Hyundai dealers. Prime Hyundai South had an internet price that was amongst the lowest. Unlike other dealers who responded they actually had 3 or 4 of the model that I wanted on hand.My dealings with Brian were pleasant and without pressure. On the day I picked up the car, they brought someone in to put on the plates, got me a sticker and I was out of there in about 30 minutes.I would definitely recommend Prime Hyundai South to a friend.good job

Service department is great! Always fast and update you while you’re waiting. Look forward to purchasing my next Hyundai from Prime.