I will not be buying paint from this store again. We brought in 2×2 samples cut out of the wall and one can of paint was a different sheen and different shade than the original paint. I tried to use it as touch up paint and now the whole room will have to be repainted. I would have had better luck at the local hardware store for paint.
Horrible customer of service. My sample paint purchased was not the same as paint chip sample. They would not try to make it right and have the color match what I want. Instead, they wanted me to purchase another $35 sample quart. I have spent thousands over the years at SW...no more!
Really helpful people at Sherwin-Williams Paint Store. We went in to look at the paint samples and were helped in having some prepared for the house.
Great service, Great paint, the gentleman that helped me made sure I received the promotional incentives. Could not ask for more!
Service was great! Josh took care to listen to my concerns and helped me find the right products for my needs. Very impressed.
Great customer service! Great paint at a fair price
Great customer service, exceptional products.
The guy I worked with yesterday spent a couple hours with me matching three colors till they were exactly correct. Felt like he was matching it as if it was his own home and I really appreciated it.
This is by far the best place Ive ever bought paint
The sales associates were all friendly, respectful and professional - great conversation and really polite young men
Fast friendly service. Very helpful and great selection of colors. A lot of staff on hand so wait times were short.
Friendly helpful staff, very well staffed
The employees are very courteous and know the correct products to recommend.
Sales clerk was amazing. Answered all my questions. I didn’t know much of anything when I walked in. Would definitely return!!
The staff was extremely knowledgeable and friendly. They made sure I had the correct paint and the best deal.
I love Sherwin-Williams!!!! The employees they hire are always so patient and helpful. Have been to both Elk Grove and Rocklin stores and the employees at both these stores are always so helpful. Shout out to Manuel, Shea, & Andrew at the Rocklin store. You kids rock. Thank you
The employees at this store are awesome! In particular, Brie (sp?) went above and beyond to help me get the product I needed and to have it delivered to a store closer to my home. Additionally, when the delivery was delayed, I got a prompt phone call to that effect. Responsive, professional, good communication... great service all around. Thank you.
Go to the Pacific Street store in Rocklin and ask for MIKE. He is tremendous!
Got two colors matched less than 10 minutes. Great customer service.
Pleasant employees willing to offer help and suggestions. Also always helpful loading purchases into my vehicle.
While the color matching of the two cans of paint took twice as long as the hour estimate, the color match was perfect.
The Rocklin location employees were very friendly and helpful.
Excellent customer service. The 2 people on staff were extremely helpful and efficient.
The sales associates were very friendly, very helpful and very accommodating. I wouldn’t go anywhere else for my paint and supplies.
A Sherwin-Williams employee will greet you and help you find what you need. The stores items are fully stocked, neatly displayed.
Incredibly helpful staff- patient and willing to share their knowledge- Beautiful paint selections, organized and clean store.
Awesome crew. Very helpful. Love going there.
The customer service is great and no pressure to buy.
Very knowledgeable. Didn’t try to over sell me
Customer service rocks!!!
Lots of help and suggestions for paint cost and coverage. Bright cheery store.
Unprofessional. They refused to match their own paint. Went to Lowe’s and got it done in seconds.
The staff is very knowledgeable and helpful! Very prompt service too.
Very bad service is no only on this location the personal not very profecional Im paint contractor andAll the changes sherwin williams make give bad times. plus the costum service very poor
Very helpful and knowledgeable staff.
Make sure they confirm that theyre getting the paint that they ordered and not something theyre substituting.
Lots of options and very helpful in finding specific paints
Very organized store and friendly employees
Great overall customer service.
Friendly and helpful people.
The service is excellent
Great customer service
Great customer service
Good paint
Great customer service
Over priced paint
Best store