I want to hop on here and leave a review on behalf of this business. I am myself a pianist and a piano technician visiting from Georgia, and I had an itch to check out the pianos in this area. I stopped by to pay a visit to The Piano Store and play a few pianos. The owner was gracious to allow me even though I wasn’t there to buy from him. Excellent selection of high quality pianos! I will be sending my Sacramento friends here when they’re ready to buy a piano! Thank you!

Richard helped me find the perfect piano for my family. He was so patient, kind and helpful. This was my first time piano shopping and he answered my numerous questions. I looked at used and new pianos and decided on the perfect one for my household. It sounds and looks beautiful. It was delivered promptly and professionally. Thank you Richard for your help and for playing the pianos for us. Definitely had a great experience.

Very rude walked into the store ready to spend upwards of $20000 on a piano the employees were very rude and didnt feel like answering questions and they would watch every move u made made me and my cousin very uncomfortable how am I supposed to spend lots of money on a piano when i can’t test it due to them being on the phone all the time them not having a back office where they can take phone calls is very unprofessional i was in there for about 10 minutes until i couldn’t take the constant questions them watching everywhere i go i would not recommend this place for anyone who wants piece and quiet to shop for a piano

Home for the holidays, and my mom decided it was time for an upgrade to the real deal piano (yes!). Our experience with The Piano Store was incredible. We were treated wonderfully in the store, and later on the phone, Ben made it possible to do all further transaction via phone. Not only was he incredibly kind and easy to work with in finalizing details, he personally came and helped deliver it with a small group of movers that same night. We felt personally cared for and would absolutely recommend working with Ben on any of your piano-buying needs!

Sorry I can only give 5 Stars. Should be 10 stars! We drove a hundred miles to visit this store. The owner Ben has a huge inventory to select from. In addition Ben is very knowledgeable, friendly and fun to work with. A great store and fun buying experience! Thank you Ben!

Ben (the owner) at the Piano Store is first rate! We were looking for a digital piano for our daughter who takes lessons. Ben took the time to explain the different options and features. He wasnt pushy. He really knows pianos! We took a month to consider our options and in the end we returned to the Piano Store. Our whole family is blessed and excited about our new piano. It was a pleasure doing business with him and his family. Thank you!

Im a professional pianist. This is a store run by someone who truly loves and knows pianos. I have purchased a couple of digital pianos from the store for professional use. As well I like to peruse the selection of fine grand pianos always in stock. Bens love of pianos is matched by first rate customer service. The company I ordered instruments from had some difficulties and Bens diligent follow through got instruments to me on time despite tremendous machinations to do so. He will bend over backwards to make sure one gets the best service possible.

So blessed for music in my household. My self playing baby grand really stirs the magic around the Christmas Tree and takes edge off of a screaming toddler. I have never been so happy with a purchase as I am with my Plano. Thank you Ben! You and your whole organization have been a pleasure to work with.

Had a great time in this store today--I was initially greeted by Greg, a professional pianist. I let him know I was looking for a digital piano so he pointed me to the dozen or so that were in stock.After talking to Greg for a while I was introduced to the owner Ben who ended going way above and beyond-- ultimately cutting me an unbelievable deal on a Roland digital piano.. he also threw in some accessories free of charge which was pretty sweet. They also were able to ship this piano 400 miles away for a very low cost (probably at a loss when it comes down to it).A little known fact about this store is that it also doubles as a recording studio. When I was there Ben toured me around and I could see some people working in a mixing room on a track.All in all Id just say this place should definitely be checked out if you are looking for a medium to high end piano. The deal they cut me was pretty unbelievable and they seem like really stand-up people who care about the music.

No, he doesnt buy pianos.

I’ve been looking for pianos for awhile and was satisfied with the selection here, but I felt like the person working there was a little pushy and rude which led to me wanting to leave. I’m not sure if I’d be comfortable coming here again.Reply: My point is that my experience here was very uncomfortable. It was difficult to look for pianos in peace, yet I’d understand why you’d feel the need to be persistent with asking questions in an attempt to help out. My dad isn’t from the US and doesn’t exactly communicate well, so I became anxious when you told him, “People usually don’t just walk in” as he was taking a look around; this made me feel as if we were unwelcome. I tried to elaborate his vague response by telling you that we have indeed been looking for a piano for awhile; this was in no way defensive although I didn’t get the chance to fully explain myself since you quickly cut me off by saying, “Yeah, I know”. I willfully admit that what you said to my dad slightly irritated me, which is why I blatantly answered the question you asked me and continued to browse around the shop (considering the reason we visited was to look around, obviously). I just recently turned 18 (which you know since I answered when you asked) and would consider myself a sociable person, so the reason of me seeming “rude and standoff to the max” is only the outcome of feeling like our visit was bothersome for you. I was antsy the entire time and it was disappointing since I’ve been meaning to visit for awhile. And I understand that maybe you weren’t having the best day, but my review is an honest recap of my PERSONAL experience, and isn’t being said to bash your business. No one is “trampling” you Ben - I’d greatly appreciate it if you considered what I’m stating rather than argue.

Fantastic store with great service, owner is friendly, helpful, and funny. If you are shopping for a piano, look no further!

Beautiful store! Great people!! Fantastic service!!!Ronna Moon, piano teacher

A magical place!