Big place. Has a lot more affordable stuff than ACE. I will be back
Very nice and helpful. I was in and out quickly. They had everything I needed.
Cant beat them. Great price products and service.
They really need to adjust their hours of operation on their online profile. Must be a lot of steps in the area because they Hawkeye everybody that goes in there it seems like. But after getting the feel of the place and talking to an employee my experience there it was pretty good. Some of the cuties that work there is a bonus
Staff very helpful, easy to find items. Good prices.
I have submitted 2 quote request with no response. I also called twice and my call was transferred and went straight to voicemail. I left two messages still with no call back. I then called a third time and some guy (Brian maybe) said there is no instillation department. Perhaps you dont have a department but I assume you provide services. According to your website. He could have told me that. Not sure why no one has contacted me. Frustrated!!
Staff very helpful and knowledgeable
Ordered a sliding glass door for our rental property and paid in full. After six months of delays, a damaged door being given to us, reorder, and excuses we finally received our order. They have never tried to make it right besides just an “oops, our bad.” Repeat customers are made by how you handle issues that arise. In this case we’d never repeat business with them.
Stoped but they didnt have what we were in need of this time. Nice place
Very friendly and helpful customer service. Also fair prices.
Great materials, everyone is friendly, grade A service
Good place, has just about all the materials you need for a remodel. Friendly n not crowded.
Great. Ran into a great worker that went out of her way to help me. Very cheerful. Good to see.
Always have has what I needed
Great lumber yard the staff is helpful 👍👍👍👍👍👍
Not only is it the only place in Rockport to go, but its also the only place to go, in Rockport
Everything you need. Very helpful.
Great customer service. Of they dont have ot they can point you on the right direction.
Important
Dont like their system.
This store has everything you can expect from an home improvement store. Everyone I came in contact with was very nice and helpful. I will visit this store again.
Ask for Brian. Very knowledgeable, patient, attentive, goes above and beyond to offer helpful advice and find what is needed, or something better that gets the job done. THANK YOU Brian! 👍
Things you need
Didn’t like the way I was treated very disappointed
Great lumber store to have in Rockport when working in area. When your companys name ”Pro Build Lumber” is a statement on its own you have to own up to that hidden message and they do. By far some of the best Pressure Treated Lumber, certainly worth the small extra cost. The other box stores are certainly great for convenience but you cant beat what is as close as it gets to yesterdays long lost old school brick and mortar stores.
Excellent service in store and in yard! What more could you ask for!
ProBuild is definitely the go to company around Rockport, the people know their business and willingly share their expert advice. I suspect they could gouge people and still get business but they dont. My experience has found them to be fairly priced.
They dont have an app to find items location and prices. Still in 1990s
Friendly staff, lots of products.
Great people work there
Its okay.
Awesome customer service.
I like this store more than home depot. They really so cater more to pros. Unlike Lowes which is consumer oriented and at least 5% higher. ProBuild gas better material load support.
I am only giving them 4 stars because they seem a little behind times when it comes to checking out. Other than that they have great lumber but its a little pricey. Over all its a great lumber yard.
Went today to pick up lumber to finish my porch. Was surprised they do not help load your order. Just some dude sitting in a chair telling you where to go. Everyone else in the area helps. Will be going to them next time.
I like how they keep all their registers open and line moving. Wish all businesses would do the same.
Its OK for a lumber yard but you have to load your own Wood
You can find just about everything you need & theyre working on making sure if its needed they have it in stock.
Since the hurricane, its VERY busy, but the staff is very helpful still and do it with a smile!!
Busy place with all the contractors in the area never enough registers open. Suggest giving employees lunch early or late because we all come in during our lunch so we can keep our crews supplied and working. Just saying...
Staff always helpful
Fast and friendly
Long lines right now due to hurricane Harvey everyone buying everything in the store but good service good quick help when you need it
Found what we needed with a minimum of searching, staff friendly and helpful.
Great service. Friendly employees.Everything i needed in stock
They employess are always helpful & with a smille. Especially Craig and Javier the yard guys...I always buy up the specialty lumber packages and open bags of concrete they make me feel so comfortable like Im not just a number so Craig and Javie if yall get to read this comment I appreciate all you do for me. Thx Cathrine
Excellent service and staff large selection and love it has all the material.
Very good lunber yard. Sometime doesnt have everything.
Nice Lassies who work the desk, and the office!
Always helpful!
0p experience wonderful inventory good people friendly staff clean environment decent vending machine all right prices and in town you dont have to go very far
After having terrible experience with both the Lowes in Aransas Pass and the one in Corpus, we decided from now on when possible to buy locally in Rockport. We went to Pro-build on Jan 10th and placed an order for some wood and 15 sheets of sheet rock. We were told they wouldnt be able to deliver until Friday the 12th. However, turns out they were able to deliver one day ahead of schedule. This was a far cry better service than what we received from Lowes who tried to deliver us wet and damaged sheet rock the week before. which we refused.While at Pro-Build they were very courteous and when I went to pay for the order, the girl in the office brought me the ticket to sign because I am in a chair and unable to climb stairs. Great customer service.Nina IrwinRockport, Tx
Its not lowes it not home depo.I will say this all the employees at probuild need to go work at these two stores and teach theme some customer courtesyKeep up the good work
So not enough help in the front at check out! And prices are higher than most places. But since theyre the only lumber place in town I guess thats to be expected.
Those guys are slammed from open till close, they keep the lines moving nice tho
Great place to stay. Owners and staff are very helpful and caring.
Very nice and the desk was very efficient
Very helpful staff - unlike ACE.
Great place to shop
Only helping when you ask in the yard to pick up items when it requires two people.
Phone numbers are not working.
Lots of stuff
Great place
Beats HD or Lowes
Full line lumber yard
They got everything you could want for your project at the price you would want to pay.
Staff has no clue but I like the store
Bought bug spray who hoo!
Nice cashiers
Just dropped of a load 👍
Wounderful
Very good
Has a lot, no tile though
Very friendly staff
Very helpful
Awesome
Magnificent 🙂🙂