Ive taken my vehicle to these folks for several years now for oil changes, HVAC repair, and general maintenance. I have always had a great experience with them. Courteous, professional, and very reasonably priced for the work they do. I highly recommend them to anyone in the Rockville area!
While waiting at the emergency vet across the street, my car battery died. After a number of attempts to jump the battery, I walked over to Rockville Exxon and explained the problem. They did not hesitate to walk back across the street and help me get the car started, and refused to allow me to compensate them for their time and effort. You cannot beat good people in the world and especially good people who take care of cars. Thank you Rockville Exxon!
Went in today with a water in cabin problem. The mechanic asked me a couple of questions and immediately diagnosed the issue: clogged drain holes in the sun roof gutter. He invited me back to watch him solve the problem and explained how I could keep this from happening in the future. Rockville Exxon is very accommodating and knowledgeable. First rate operation.
Super impressed by Matts honesty, integrity, patience, and fairness. After bringing my car here for both routine maintenance (oil change, state inspection) and actual repairs, I would choose Rockville Exxon over the dealership any day. I feel like they sincerely care about my experience and want me to make educated choices about any service. I also like how this shop texts me a link to a website that shows a personal diagnostic for my car, including pictures of any problems they noticed. Highly recommend!
This shop was highly recommended so I decided to go and have my 2013 Toyota Prius alignment checked and performed. Doug the service manager :) was very very professional and knowledgable. Scheduling appointment was easy and drop off even easier. They repaired my car meeting my time constraints and was given a detailed description of what was done and suggestions for my next visit. The bill was very fair and affordable and the cashier was amazingly professional and nice. Held door for me and offered me coffee for the road. Im extremely pleased that the recommendation was appreciated. I will go back for another service soon. Thanks Exxon and staff.
Came in for inspection everything passed, but front rotors were slightly low, so of coarse they try to get you. For my 18 yr old 2002 CLK w/ 46k miles they asked $700 to replace front rotors and pads. I asked for something more affordable and gave me options that were still high. Anyways work was done, gave me the car back and the rear breaks were now squeaking. Brought it back, they resurfaced it for free, and now the noise is even louder. and my car shakes when coming to a stop. Their offered solution was charging $385 to fix it LMAO. My car came in perfect and sound and left loud and shaking. To add, they called me the next day not to see how the issue was, but to ask if they found keys that they LOST. I Advise order your parts online and have a local mechanic shop put it on, not a gas station ( at least not this one)
I’d be careful dealing with the mechanic shop. They charged me $380 to replace one spark plug and coil. A few days later the engine started misfiring again for the same reason. Currently have a mechanic replacing all 6 for half of what I paid them.
I had my car serviced here. Matt was beyond helpful. He went above and beyond, the dealership was useless and he stepped in at every turn to make it better. My car was fixed quickly, the service was great, and here on out thats the only place Ill go.
Fair price, honest people, excellent service. Went there for a state inspection
If I could give 0 stars I would. Moved from Texas and needed a state inspection. Ended up having a $1600 bill after paying the $90 inspection fee. Left and went to a different place and everything was fine. Total rip off!!!
I come here quite often after work and the staff here is excellent! The service is great and they are definitely in the business of helping people. You will not leave here unsatisfied.
Thank you so much - my flat tire provided quite the challenge to fix! The elusive hole in the tire, meant that these guys had to persist and test the tire many different ways. But their tenacity paid off and I am happy. Great friendly service.
I highly recommend Rockville Exxon to everyone!! This is the only shop I visit for my car needs. Shoney and his staffs have the best customer service Ive seen in any auto repair shop. Ive been taking my cars here for over 8 years. Theyre always ready to work and very knowledgeable. I highly recommend them!! The new addition of Josh is absolutely a plus. Theyre the best in town!!Abe :)
Mechanic went above and beyond for a no charge job. He took his time to drive with me over to a paint specialist to further examine my options, first thing in the morning!That care and thoughtfulness from a contractor is rarely matched.
While three other stations stated they could not do the Maryland State Inspection due to weather, this station did what others said they could not do. The service was good and the customer service representative was very friendly and had the car back at the time he said it would be ready.
I went to this Exxon for a Maryland State Inspection. The price was fair. The staff was courteous. The minor work needed to pass inspection was performed very quickly. Their time estimates for completion of work was also very good.
The gas station itself is right about what you would expect from a gas station, but the store is kind of a hole in the wall (small, I mean). More than anything, I appreciate good service and the clerk here was REALLY nice and was conscientious. I went in during evening hours and was fussing with something in the car for a while, so he came out to make sure everything was okay! I would continue to patronize this establishment just because of that...
Weve been going here for several years now and weve had nothing but good experiences. The staff is friendly and they do great work. As a non-mechanic, it is always challenging to find a shop that will be honest and wont try to rip me off with unnecessary repairs. This shop provides quality, honest service and is a great example of a shop that provides reliable repairs. Highly recommended!
Excellent. Shoney and his team did a great job inspecting my old BMW. They ensured that it was safe and road worthy. The inspection was well documented and included pictures of required work. Highly recommended. Marc
My brother recommended Rockville Exxon for my car problems. I found the staff to be friendly and the location to be convenient. I will recommend them to my friends and family.
Very professional and courteous staff. Job was finished 30 min before the estimated time and everything was done well and thoroughly explained. Trustworthy and convenient location.
I had a fantastic experience getting a flat tire fixed at this station today. I had discovered one tire was half-flat and urgently needed fixing. I asked if they could fix it while I waited and they immediately went to work. Ive been driving for 70+ years and have had many flats fixed but never so promptly, professionally & courteously -- and at a reasonable price.. In & out in less than 10 minutes and on my way.
I came in to get state inspection done on my car. The service rep was clear that it will take 2 hours when I booked the appointment so I came prepared to wait for my car. They offer free wifi and coffee while you wait. I was able to get work done without any connectivity issues while I waited for my car and was out of there is less than two minutes. Its a gas station but the level of service felt like I was at a dealership.
Phenomenal!! I had a flat tire and it was 9PM. AAA brought me there and they were way wonderful. I have never written a review like this - but they were so incredible I was moved to write! They even found me a tire that was gently used (I have a 99 honda and really did not want to spend much) - and it was much less than I could have imagined! Thanks to all of you!
Great service - brought in my car for oil change and tire rotation without an appointment and got it back early the same afternoon. The free shuttle is nice - theyll drive you anywhere within a certain distance when you drop off your car
Came in for an oil change & tire rotation- great and friendly service. I highly recommend. Will continue to bring my car here.
Great service. Super fast. Really love how they send reports via text as they work
I have taken my 2 vehicles here for all service checkups and maintenance for the past 3 years. Rockville Exxon has the 3 things you look for in a service station- Good Service, Good pricing and Honesty.
I had a wonderful experience at the Rockville Exxon...I am so glad that I brought my car here...they fixed it beautifully. I went by the service recommendations given by the owner and cannot believe how smoothly my car is running now..thank you so much!
No muss, no fuss. Always do an excellent job and got me right in to fix the problem. Thank you for your excellent service. Dan
I came here for my maryland state vehicle inspection and this place was great! The owner was very nice as well was his staff. Took under an hour and his pricing was cheaper than anywhere else I found!
We did shop around before bringing our car here and have found Shonny and his team can be trusted to give us the right diagnosis and excellent service . The station keeps in touch with us while our car is in service. If I call them, they answer, and if I ask them to call me, they do. We can pick up our repaired car late in the evening if necessary. We call them first when our car is acting unusual or needs service. Glad they are so conveniently located!
Looking for a mechanic that will give it to your straight and charge accordingly?This is the place! Especially the mechanic Matt Margazano! I definitely reccomend going to them for any of your car needs.
Reasonable price to fix the light bulb.
Came here today for an oil change and was greeted warmly. I made my appointment through their website which was super easy.I got a synthetic oil change which ran me about $70 (they even told me to get the less expensive synthetic because it worked better!). I used my check in offer to rotate my tires and sat comfortably while they did their THANG.At the end, they made some recommendations about what I needed to get fixed but never pressured me into getting it done there. I WILL be back (it is across from my house!) and highly sing their praises!KUDOS
The customer service here is phenomenal. They are very friendly and professional. Ill be coming back for sure.
I was due for my first oil change in a brand new car, and Id already walked out of one local station because of its unprofessional service and unexplained wait times. I called ahead to check on wait times for an oil change, and the person who picked up the phone spoke clearly and courteously; by the time I arrived there was no wait. Since Id parked close to the curb (and have low-profile tires), I asked to pull the car into the service bay myself, which they accommodated. Though the waiting area is small, it is air-conditioned and the owner offered me a chair to sit while I waited. This was the first time I had my oil changed in a brand new car, and I was pleased to have such a professional experience. I would certainly return for other basic maintenance services.
I arrived driving on an underinflated tire that another repair place had mistakenly told me was OK to drive on. I had never been to Rockville Exxon before. Mr. Shoney inspected the tire, reviewed different options with me as to cost and how long the repair would take, and indicated he would contact me to let me know what he recommended. It turned out that the least expensive, quickest option -- reshaping the bent rim -- worked. I am very grateful for Rockville Exxons professionalism. I strongly recommend them.
It was easy to book a same-day appointment over the phone. I also was able to get dropped off and then picked up again from my house.
Very nice people and manager, good service with best price .I will go back for my next car service.
Attendant wanted to charge for air even though I’d already paid for gas. Isn’t it illegal?
I rarely write reviews, but I have a major issue with an Exxon that advertises State Inspections, has 2 garages / lifts, but drives my car a mile away to a third party auto mechanic for the actual inspection and does not inform the customer.It was a terrible experience to say the least. The inspection place failed my new 2017 mercedes due to a minor chip in the corner of the windshield (less than 1/2 inch and not cracked to the edge). There was nobody at the gas station I could speak with about the decision to fail it, as they were not the inspectors. (In their defence, they did find it bizarre that they would fail me, but turns out that the inspector, Auton Clinic on Parklawn in Rockville, MD has issues with nice cars and decides to fail them at his leisure). I spoke to another friend that this happened to.
Simply the best around. Love this place.
Courteous service and a good advice about my options for parts.
Avoid This shop by all means. This is the place to get you in and generate more business for themselves by false diagnosis or in some cases breaking something which is functioning fine.
Great customer service!And fair prices as well
Great service, very friendly. Highly recommended!
Came in to balance front tires. No wait and excellent job
They left my windows down in the rain storm. By the time I picked up the car the whole inside was soaked and now car smells like mildew.
Mahzar is the best
Great, friendly and trustworthy car service
I had a great experience with this Exxon location a few days ago. When driving home on the beltway during rush hour, my car decided to malfunction, suddenly dropping in speed and turning on the oil light on my dashboard. After pulling to the shoulder and re-starting it, I was able to drive slowly and exit on Rockville Pike, where I searched for the nearest gas station. When I entered the store, I grabbed a bottle of motor oil and Jasbir Mongia spotted me looking frazzled. He inquired about my car and offered to come outside and look under the hood for me. After checking several of the fluid levels, he recommended that I top off the oil and just drive slowly home. Since the repairmen had left for the day, he recommended I bring it to an auto shop near my home the next day. I was just so pleased with the attention and care he paid to my situation, and all for the cost of a quart of oil. I will certainly make sure to frequent this station in the future.
I went in with a tire issue. They took care of the problem in a quick and friendly manner.
Great service and very helpful
Dont be fooled by the contents! These mechanics are horrible!!! They will overcharge you for any repair!These people are thieves
Fair pricing and great service.
This shop is a shady place. They always try to sell something unnecessary to you. I went there once and will never go back. Avoid them by all means please.
Good staff
Ran by jerks and its 40 cents more than any other station
They got gas..
It has gas
A real sense of service as it should be all the time!
My Volvo got a flat tire and this place is incredible. They made the whole repair fast. They were a great team. Owner was supper !!!Mechanics were courteous and promptly to help in my needs.Highly recommend this place ..... and the Price incredible low !!! seriously a must place to goMy Volvo broke a tire and the team solved it quickly. And the price is very cheap. The owner very cuts the experience very satisfied, !!!! If there were 6 stars I would give it to them. They are people you can trust.