user
PIRTEK
14803 Southlawn Ln, Rockville, MD 20850, United States
Appearance
PIRTEK
Comments
Ch
Review №1

So I had a piece of equipment from Sunbelt and we had a hydraulic line blow last week and pretty sure the guys name that came out was Matt. He came out within 30min of it happening and had it repaired and back up and running with in 45. I was very impressed. If I have any hydraulic lines blow ill be calling in the future.

Ch
Review №2

Matt visited our job site last week for a service call and repaired our equipment with expertise and quick precision. He was super professional and we will definitely reach out to request his assistance in the future.

De
Review №3

Walk right in, they had exactly what I needed and I was walking back out with it in 10 minutes. Good customer service!

Er
Review №4

I would highly recommend using Pirtek for your hydraulic hose needs. Our service tech, Matt Luther has always been patient, informative and hard working. We use Pirtek for all our hydraulic needs!

Ch
Review №5

Beautiful crafted clutch line. Was working on a transmission rebuild when I broke my clutch line. I ordered one from a Ktuned re seller over two weeks ago. Called them last night and they still didnt send it out. So I went to Pirtek and the service technician Milton was super helpful. This was the second hose place I went to after the first place didnt know what it was that I needed. I will definately come back to this specific store. I might even open up an account with them as I was informed that they also do AC lines as well. Thanks so much Rockville team, and especially Milton. Grateful for life.

Ma
Review №6

Milton is the best great job with the ac lines.

Jo
Review №7

Had a hydraulic hose go bad this morning, but as usual Matt from PIRTEK was there to provide exceptional service. Our crane is back up and operating again. Thanks Matt!

Es
Review №8

The 3 people who gave this amazing company a poor review got it completely wrong! Im not sure who they are or what happened in their situation but I have never had a better experience at a hydraulic hose shop. They had exactly what I needed and charged me a super fair price for what I got. I would highly recommend using them for your DMV hydraulic hose needs. Talk to Milton, very knowledgeable and will take care of you. Clean store

St
Review №9

If you need hoses made this is the place! Friendly service. Very competent staff.

Da
Review №10

Awsome staff friendly and professional very helpful thank you

CG
Review №11

Its a nice clean shop, Customer service was good all the employees are very friendly. Good prices as well.

We
Review №12

Called this company for my salon and they showed up quickly. The tech was very polite and fixed my chair with no problem. The bill was fair especially sice they came so quickly as I had clients waiting. I would definately recommend this company!

Ch
Review №13

I called Pirtek to come to Frederick to work on my Skid Steer. The tech was onsite in less than an hour and replaced my hose in 45 minutes. I can’t believe I was back up and running in under two hours. Great service! I highly recommend Pirtek instead of running around trying to find a hose shop.

Ma
Review №14

I have been in this place few times now, they have a good product + customers attention its very good. I go every time I need hydraulic hose or any hose they make it for you, all was the right one.

Ro
Review №15

After driving around looking for an AC fitting today I was referred here by a local shop. They had what I was looking for. Also the shop was super clean and organized. The staff was friendly and genuinely wanted to help.I was turned away at a competitors location earlier in the day as they didn’t even want to get out of their chair to look for the fitting I needed. If you want quality service come here first. I live an hour away from this shop and will gladly skip the others to come back when I need something else.

Ry
Review №16

Great company! Will be getting my hoses from them from now on!

Do
Review №17

Really wish there was a 0 star rating. This company was contacted to do work at a Walmart location. They completed work without a pre-authorization. They never called to check in at the location as is a requirement and I had to call them to find out what was going on. When David finally returned my call he said, Yes tech was on site this morning and repaired the lift, it was a loose bush lock, tech lubricated and fixed. I asked him what the costs involved were as PIRTEK had no approval and did not request an increase. David could not tell me an amount and his excuse was we are switching programs and I no internet access until Monday. Then the company submits a bill for $580 and stated they were on site for 3 hours. Walmart has cameras and the footage was pulled. As a courtesy we offered to pay this vendor $350 which is even way more then they are entitled to for the minutes they were on site. Quite possibly the worst company I have worked with in 28 years. They didnt even know the name of the dispatcher who contacted them. Ryan H. (Operations Manager) claimed he had a verbal agreement with Sam when she called the work order in to them. Our office records all calls for quality control and after I informed him that Sam never contacted them, that it was Martie he changed his story and stated that Martie gave him a verbal approval. They cant get their story straight. STAY AWAY FROM THEM!!!!!!!!!!!!

Vi
Review №18

Extremely unprofessional company. Do your research. Liars, thieves & crooks.

To
Review №19

Very professional and very fast👌

Ta
Review №20

Rudest staff ever

mi
Review №21

Great!

Information
22 Photos
21 Comments
4.2 Rating
  • Address:14803 Southlawn Ln, Rockville, MD 20850, United States
  • Site:http://pirtekusa.com/rockville
  • Phone:+1 301-910-4673
Categories
  • Hose supplier
  • Hydraulic repair service
  • Hydraulic equipment supplier
Working hours
  • Monday:7:30AM–4:30PM
  • Tuesday:7:30AM–4:30PM
  • Wednesday:8AM–12PM
  • Thursday:Closed
  • Friday:7:30AM–4:30PM
  • Saturday:7:30AM–4:30PM
  • Sunday:7:30AM–4:30PM
Similar organizations