Marcus Rogers is a great salesman, explaining everything I had questions about. I give him Five Stars. It was a great experience
I was working with Rocky Mount Toyota to buy a used Mustang for my 19 year old daughter. They sent me the sales agreement, I had the financing approved, the insurance setup, and I even had a date and time scheduled with them for my daughter to come get it. Then I get a text from Jacqueline Burke, my sales representative, stating they sold the car. She didn’t say we sold the car. Obviously deflecting responsibility. Even though her manager Chet Lyndon was involved and knew our situation. We live in Knoxville and this was a remote transaction. My daughter was ready to come pick up the car Friday, which is when her insurance became active on the VIN of this exact vehicle. I am 55 years old and have bought many cars. I even have a friend that owns many car dealerships in Knoxville. I am astonished at how this dealership treated us. It was the most unprofessional behavior I’ve seen from a new car dealer. I plan to file a complaint with Toyota and the Better Business Bureau. I believe without taking these actions their behavior will not change for future customers. If you have another option to buy a car other than Rocky Mount Toyota, probably a good idea to exercise that option.
I bought a vehicle from this dealership out of state. They were the most professional dealership I have ever done business with. I want to give a special shout out on one of there very special employees named Jackie. Jackie arranged for my vehicle to be picked up. However, the driver was over an hour late. Jackie, on her own time, and without me asking, waited until at least 9pm at night for the driver to show up (they closed at 8pm). Kevin is a true gentlemen, because he waited with Jackie since it was so late. In my opinion, Jackie represents the best of the best. She is an absolute sweetheart, and the dealership is truly lucky to have someone like her in there company (Kevin too!!!). I also spoke to Matt and Kevin several times. They were both awesome too!! I just cant say enough great stuff about it. When I buy my next vehicle, the only dealership I will ever buy from is Rocky Mount Toyota!!!!!! Kudos to your team, you truly care about Customer Service, and I feel honored to have purchased my vehicle from you!!!Keith Walker
Recently purchased my Toyota Tacoma from here. I am very pleased with the simple buying process. I had a goal of lowering my car payment due to the current vehicle I was in having a high interest rate. We worked the deal over the phone and got my interest rate cut in half as well as lowering my payment $200.00 dollars a month and getting me in a nice reliable Toyota! Thanks to Trey Turner and his team for hooking up this deal!
We drove 3 hours 1 one way, so total of 6 hours for a used vehicle that we were interested in. Before we even went, one of the sales managers made us feel like we were burdens rather than customers. He twisted my words and refused to take a dealer add on package that was $1000 off that I told him not to do. I also asked him directly to please let us know in the videos we requested of any dents scratches etc because we just want to be aware before we drove that far. If it were minor things that we were MADE AWARE OF, then it wouldn’t be an issue. Long story short, videos were sent and they did a walk around and never pointed anything out so we were under the impression it would be good condition for a used vehicle. We get there, first thing I see is a significant dent in the front bumper, back taillight was completely busted therefore had water and moisture in it, and when we looked under it, you can tell someone hit something or bottomed out and flattened part of the underside. We were more so upset with the discrepancies that were found and the fact that no one disclosed any of these flaws beforehand like we asked. If we would have been made known before, we either would have not gone if we weren’t okay with it, or at least known what we were getting into. I am in Sales myself.. I know the business, but at the end of the day, we were treated so poorly by a few of the people and I am very disappointed by the dishonesty. Typical “car business” stuff I guess, but I’m in sales like I said, and you can be a salesperson without being a snake. The head GM Matt was the only one who was sincere about speaking with us at the very end after we decided to walk.
We initially went in looking at car prices for a used vehicle, but when Jackie started talking to us, we realized it would be cheaper in the long run to get a brand new car. We also werent expecting to buy a vehicle the same day, but after doing some paperwork, we were able to drive home in a brand new 2021 Rav4! Jackie, Chet, and Anna took care of us, and all three were phenomenal. We didnt even have to put any money down!! They were wonderful and patient with us, and we will be back. Thanks guys!!
Jackie Burke is hands down the #1 salesperson EVER and Rocky Mount Toyota is the best dealership! Jackie made the purchase of my new car a breeze and took the time to show me what every button would do and she even answered my questions after I pulled off the lot!! From Kimmie who greets you all the way to the other salespeople walking around it was a very enjoyable experience! I would give them 10 stars ⭐️ ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
Excellent experience! My salesman Jeff Woods was wonderful. He found exactly what I was looking for. I highly recommend a vehicle from Rocky Mount Toyota. Please ask for Jeff Woods you wont go wrong. Thank you everyone at Rocky Mount Toyota!!!!
I wanted to thank you for listening and giving me the deal necessary to close this deal for both Dennis and DJ Strickland. DJ has been SO VERY helpful and I want you to know that HE is the reason I purchased from the dealership. Very good group of people there overall anyway as I observed with my own eyes. Its the WOW factor I require to close a deal. Your TEAM lived up to my expectations and that isnt easily done. We both thank you again. You should know this is a HUGE deal for Dennis. He turns 51 in a few weeks and he has NEVER owned a vehicle this new or nice before that he will be driving, thanks again for helping me give this gift to him.Kind regards,Michelle Reynolds
My wife and I had a great experience working with Angel while purchasing our new vehicle. We had been searching, utilizing multiple dealerships for a difficult to find vehicle for a couple months. We were lucky to find exactly what we were looking for on the lot. Angel was very helpful and personable from start to finish.
It was a nice experience. They did everything No problems were for me. Love my car I even fell in restroom When I looked I had a bathroom full of men and women to take care of me It seems all of the employees there were so happy and ready to help you. Thanks for the help Jackie Burke and the rest of them.
Our experience with Toyota sales personnel was very good. My person wasnt available to us; however, she introduced us to the perfect salesman. All were very kind, knowledgeable, patient & determined! The manager didnt quit until the deal was sealed.We are very satisfied with our Toyota Tundra! TO GOD BE ALL THE GLORY HONOUR & PRAISE!!!!THANKS GUYS; YOUR LABOR WAS NOT IN VAIN; KEEP UP THE GOOD WORK; KEEP THAT GREAT PERSONALITY & HOSPITALITY IN EACH OF YOU!!!THANKS AGAIN FOR EVERYTHING!!!MR & MRS R HUNTER
I came into the dealership not expecting to purchase a new 4runner as my other one was just fine. After talking with Jeff Woods, I can honestly say that not only did I get a new 4runner but made a new friend. They made us feel at home and was very detailed in everything. If looking for a new vehicle, or even if your not, go check them out. Love being in the Toyota family.
What an enjoyable shopping experience June 9 at Rocky Mount Toyota! Tyler Rochelle, the salesman, was were versed on the available inventory but did not exhibit any effort to push me towards a sale! He essentially offered options and permitted me to make my choices. All questions were addressed with relevance and courtesy.The sales manager, Chet Lyndon, was equally amicable and avoided the usual dance and number during typical negotiations for trade in and purchase. The entire transaction and experience was what you expect from a reputable dealership…in their case, exceeded all expectations.John W.Rocky Mount NC
We received the most outstanding service today with Jeff!! From the beginning of the conversation with the details of our wants and needs with our venture for a new car… he was very attentive, answered our questions with great knowledge, LISTENED to what we were looking for and within what means we could work with, and found THE BEST car for us! There was absolutely NO HAGGLING and he has a GENUINE SPIRIT and was ON A MISSION to find us what we needed! HE KNOCKED IT OUT THE PARK! We HIGHLY RECOMMEND ANYONE LOOKING FOR A HASSLE FREE, GREAT EXPERIENCE WHEN PURCHASING A CAR TO HEAD ON DOWN TO TOYOTA ON HWY 301 AND ASK FOR JEFF! 💯
Jeff Woods was a pleasure to work with !! He was very knowledgeable as well as being very personable and professional. He went above and beyond to make sure that we were comfortable and satisfied with our trade-in and new purchase. We will definitely recommend him as the person to go to for a great customer experience! Thank you !!
Salesman Jeff was Excellent in his presentation and very patient.and Manager Matt was helpful in showing me documents that supported my decision.I have one suggestion. Fill up the ⛽ gas tank when a purchase is made. Your customer will feel more appreciated that they earned your business.
I had a great experience. Drove 3 hours just to get the truck I wanted. Angel did a great job getting me into the truck if my dreams. The whole stuff went above and beyond to make the transaction painless. Highly recommend.
Rammi is an exceptional salesman. From our first communication, he has shown outstanding customer service. He is very knowledgeable and professional. I would definitely recommend his service to anyone looking purchase a vehicle. I really appreciate the time he took to go over the many details. He is a true asset to Rocky Mount Toyota.
I recently bought a 2021 Toyota Camry at rocky mount Toyota. Jeff was the perfect salesman. He helped me out with a trade in that I was “upside down” on. He has a great attitude and he answered all of my questions. I suggest Jeff for any car needs. He was great!
The salesman Marcus was great, honest, knowledgeable and went over the top to help. He was very helpful and would recommend if your looking for a vehicle to ask for him.
My sales experience from start to finish was great! Big thanks to Rami who kept me informed through the whole process and went above and beyond to make sure I was getting a reliable vehicle that I would enjoy. Also, Kenneth the business manager for putting the finishing touches on my experience and making sure all my coverages for my new vehicle were in place before driving off the lot. These guys were amazing and you are not treated as a number to them, you are family at that point! Thanks so much ⭐️
Met with salesman Jeff Woods. Super nice man. Left with two vehicles. Two great deals. Highly recommend seeing him for your car needs.
My wife and I had this past week went to the Toyota dealer to look at a Tacoma SR5 and now we picked out the truck that we wanted and. They told us that we needed $2,100 down so we come back today with that money down and come to find out that the sales guy apparently was approving us for a different truck that he picked out not the one that we picked out so the sales rep that I had obviously didnt care about the vehicle that I was actually looking at the only thing you cared about was the sale in the commission that he could make
Hey everyone,I would like to give a BIG thank you to Mr. Jeff Woods for his Awesome professional service and helping me on my quest to purchase a new vehicle. I left the Rocky Mount Toyota in a 2021 Toyota Highlander Platinum white with light grey leather seats. Im loving my new SUV. Thank you so much Mr. Jeff Woods and the nice, friendly and respectful staff at Rockymount Toyota! Im one happy customer!!! Five Stars!!!Gillettia Morgan
Mr William Pittman was very upfront and nice from the moment I walked in. He was very patient and helped me in the best way. Appreciated his time, patience and effort in making things happen!!!
I am now a first time Toyota owner. I now own a Toyota Camry. My husband and I could not have asked for a better sales person than Cindy Koontz at Rocky Mount Toyota. Cindy made the entire experience wonderful.she has been so informative on every question I have had. She really knows her Toyota products and made my choice of the Camry the right choice for me. This is my first new car purchase in 25 years.. I have gone from a Flintstones automobile to a Jetson’s automobile as cars have progressed that much in 25 years. We will be recommending Toyota and Cindy Koontz to friends and family. A BIG THANK YOU. to Cindy Koontz for an AWESOME EXPERIENCE and welcoming my husband and I into the Toyota Family.
Amazing experience I loved being sold my Corolla by Marcus rogers
Came to Toyota of Rocky Mount with no intentions of buying a truck.. Was just curious about the Tundra they had on the lot. Jeff Woods met me and asked about my truck and they made me an offer I could not refuse.. Jeff is the best and made everything easy. When you come here, ask for Jeff Woods.
Id like to give a special shout out to Sales Lady Anna! They have an amazing sales team!! Everyone we spoke to have been absolutely helpful. All the services and customer care they offer here is wonderful. Id give 6 stars if I could!
They were very accommodating to my needs and did their best to put me in the car I wanted! Kathleen was the best and helped me with everything I needed!
Im here with Marcus Rogers and he has been very honest, truthful and patient throughout the entire car buying process. I came in with little to no knowledge about my wants and needs. He has been transparent with his knowledge and relatable to me wanting to upgrade my 2014 Ford Fiesta to a 2019 Nissan Rogue.Not only do I recommend Rocky Mount Toyota, I personally recommend Marcus Rogers.
I went to the dealership at this place and I had a great experience with Angel she was Awesome and helpful with what I want really I recommend her for anyone, shes very inviting and outgoing. She has a fun and young personality and made me so comfortable
Aj is a great salesman I have bought two cars from him in the past few years he really cares about the best interest of his customers and does not just sell a car for a check. He works hard and is very enjoyable to be around. If you are looking for reliable person who creates a fun buying experience come see him at rocky mount Toyota.
Just want to say that this has to be the best car purchase experience I have ever had. Jackie Burke was the best! Rocky Mount Toyota ROCKS!!!
Jeff woods made buying a new Tacoma a pleasant experience .He was professional and at same time felt like I was talking to an old friend ! Thanks for your patience with all my questions . I’d recommend him to anyone wanting a to buy or lease a vehicle, I never felt pressured once
I have had nothing but great experiences at Rocky Mount Toyota. My car had stopped running, and sat in my yard for a while. I decided to get it repaired, and Rocky Mount Toyota surely did that. I feel as though Im driving a brand new Lexus, although its a 2006 Lexus. They made sure to address all the things that needed attention. Mr. John Coles, and Ms. Bridget was very easy to communicate with, and made certain that everything was attended to before I left the dealership. Their team is very knowledgeable, friendly, and make sure things are done in a professional timely manner. Although I dont live in Rocky Mount it was certainly worth the drive. I am now a forever cucustomer.Satisfied happy customer
AJ is one of the most helpful salesman I’ve encountered in my recent few years of buying vehicles. He ensured that I was taken care of, covered all my concerns and not one pressured me into buying a vehicle. I will 100% but my next car from Rocky Mount Toyota! Great experience
Ask for AJ, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. The entire deal from start to finish was done remote and car was delivered to me at my place of business. AJ and Rocky Mount Toyota could not have made it any easier. It was a complete pleasure doing business with them for a second time. Although I live an hour away from the dealership I will be getting my services done there also. I think it’s worth it because they know how to treat their customers.
I bought a Toyota Camry from here over a year ago, the sales people were AMAZING!! But on the other hand, the service department I have had issues with since Day ONE!! I have taken my Camry up there and ONLY there to be serviced, seems no one there knows anything about cars and has no desire to care!! For the past 6 months my car has made a slight rattling noise on the front end and I have taken to the service shop 4 times for that exact same noise and for 3 times I was told ohhh I dont hear a noise by multiple of their mechanics. Today I took it back bc the noise has worsened and was told they were gonna charge me $149.99 JUST to tell me what the issue is (mind you NONE of the other 3 times was I ever charged). The vehicle is under warranty and they still wanna charge me $149.99 to tell me what the problem is, but INSTEAD they put it on a lift and bring me this super small rock and proceed to tell me that small rock was causing the rattling. I instantly knew that rock didnt come from my car, but I just listened to what he said and he said that should stop the rattling. I get in the car crank it up, pull out the parking lot and guess what I hear...rattling LOUDER than before. Had they had driven the car like I was told over the phone they would, they would have known that small rock he claims he found wasnt the issue. Horrible service dept and horrible mechanics. Whats the point in having a warranty if they arent gonna use it to fix whats wrong with the car and they gone give you the run around about what it could possibly be!!
Great experience great sale man aj could not be any happier with service ☺️
Just got a new Tacoma & can’t say enough about the helpful staff & great atmosphere. They made everything so easy, and the salesman AJ went above & beyond to get me in the truck I was looking for. If you’re in the market for a new Toyota you can save a lot of time, effort, and money by coming to Rocky Mount Toyota.Ask for AJ (sales) & Rammi (finance) they are the dream team!
My salesperson was Jackie Burke and she did an amazing job with helping me pick my first car. She also explained in great detail about the car and the care of the car. I really enjoyed working with Mrs. Burke thank you so much for your help.
I drove here from Raleigh to test drive a used 4Runner and the car reeked of cigarette smell and the windshield had a chip, none of which were mentioned on the phone call with the salesperson or in the listing on their website. Their unwillingness to prepare the car for resale just speaks volumes about the dealership and the quality of customer care they offer. Stay far away from this dealership if you want to have a transparent and great experience buying a Toyota!
Had an awesome experience at Rocky Mount Toyota! From the very beginning, Jeff Woods took his time with us and did his best to take care of every detail - patiently answered every question! Thanks Jeff!!
The car buying experience was amazing. Customer focused sales team, area market pricing and great customer service.
At first I was nervous about coming into the dealership since it was going to be my first time looking to purchase. I was greeted with the welcoming smile of Tyler Rochelle. Right away he made me feel welcomed and he was eager to help. He was very professional. He was detailed when giving me information and really made me feel like I now knew what I was doing. The nerves quickly disappeared because it felt as if I was talking to a friend. I couldn’t recommend this place and Tyler more. I will definitely be back when it is time for my wife to upgrade.
I was impressed by the friendliness and concern showed to me. I would say it was one of the best experiences Ive had at a dealership.
Very satisfied with his service I will recommend Jeff Woods to any of my friends.
Jackie Burke, thats who you need to ask for! She was the best, treated us just like family and even though my child talked her head off she paid attention to what she was saying and included her in the whole process! I have never had such a pleasant experience at a dealership! She will definitely make sure you get what you need and not be pushy like some can be! Shes down to earth and easy going sweet lady! I cant recommend her enough!!!
This was the most pleasant experience Ive ever had purchasing a vehicle. Everyone at Rocky Mount Toyota including the Sales Manager, Finance Manager and Sales Personnel were so helpful, kind and courteous. Above ALL the Christian atmosphere with music playing was so refreshing and comforting. We will definitely recommend them to all of our family and friends looking to purchase a new vehicle AND we will absolutely be back in the future!
Excellent experience trading and purchasing a vehicle! Tyler, Chet, and the gang were all super helpful, honest and no games played. Have and will continue to recommend! Worth the drive from RDU area.
I had a great experience with Rocky Mount Toyota from the time I got there til the end. I’m definitely satisfied with my purchase. Go see Jeff Woods he is an awesome sales consultant.
If you are looking to to buy a new or used vehicle Toyota of Rocky Mount is the place to go! The staff is on point, friendly, they listen, and make the process as painless as possible! Rammi is the man! Such a great experience that we will be a return customer!
My car purchasing expierence at Rocky Mount Toyota was top notch from start to finish. Everyone on the sales floor was very friendly & very welcoming. My sales consultant was AJ Sal and he was great !! AJ is very knowledgeable of the Toyota product and services--lots of questions were asked and answered, all concerns were quickly addressed. Not only is AJ very professional, he is also a very kind and courteous young man. I would definetly recommend Rocky Mount Toyota to anyone looking for a new or used vehicle.
Tyler Rochelle was super helpful when I went into Rocky Mount Toyota. Now I don’t normally write posts, and hardly ever write reviews, however Tyler Rochelle’s service was phenomenal. He made me feel welcomed and extraordinarily comfortable while purchasing a vehicle. He’s truthful, fair, loyal, and not just in it for the money. I definitely recommend if you’re going in to get a car to request Tyler Rochelle by name, thank you again for making my experience extremely quick, easy, and smooth! Will definitely be visiting again soon!
HUGE thank you to Tyler! Great customer service, friendly & funny! We all know how the process at a dealership can be, he made it worth it. I got exactly what I wanted! Go see him!!
Tre’ Turner and his team were great! I will be back for the next one.
Went in for a simple inquiry and they have me wanting to cry tears of joy. Those that know me know the ups and downs my Cruze has given me. I just traded my 2012 Chevy Cruze in today with Mr. Jeff... If you need to do a trade-in or just want a new vehicle, come see Mr.Jeff.. He and the staff there are great. Any vehicle over 2016 has a lifetime warranty on the motor and transmission. If anything happens to either one all you pay is $100 and the replacement motor/transmission.
Very smooth deal, great rates, friendly staff and a wonderful finance team. Rammi was a fantastic product specialist, and Chet was beyond helpful. Will only do business with Rocky Mount Toyota in the future.
We are truly grateful to Matt, Marcus and Willie for their dedication,honesty and hard work to get us into a vehicle. We highly recommend this dealership!!! Rocky Mount Toyota is awesome.
They were awesome people to work with. The staff and managers were the best people ever and treated my family and I like we were family
Even with the current inventory shortage, Rocky Mount offered me a too good to pass up price on a 21 Toyota Corolla LE. They treated me kindly and professionally over the internet and phone and Tre, Anna, and Cindy were all top notch.I wouldnt hesitate to use them for future vehicle purchases or recommend them to others.
Just bought my new 2021 4Runner from Jeff Woods. LOVED working with him. Very helpful and friendly!
Wonderful to work with. Very helpful! Jeff Woods is most amazing!
Marcus Rogers was the best Dealer ever. He made sure he could get us in a good reliable car that is in the price range. I will be returning. Thank you Marcus!!!!!
This Toyota dealership was so helpful and gave me such a great deal on my used car! Tyler Rochelle was so nice and accommodating! Tell Tyler Melissa sent you! He will help you out so much! I really appreciate the wonderful customer service of all the staff members and managers. I would 10/10 recommend this dealership!!
Rammi was 1000 percent amazing! You have to go to Toyota for your new vehicle! Everyone was absolutely amazing!! Best experience ever!
Jackie Burke was very knowledgeable about the product she sales (TOYOTA) has a excellent ssles person that loves her job. Jackie takes her time explaining the safety features and answers any questions you may have. Jackie listened to what i was looking for and did not try selling me something i wasnt interested in buying. Jackie was very polite, friendly, and hepful..THANK YOU JACKIE for a GREAT EXPERIENCE..I WILL BE BACK
Just want to say thank you so much to MARCUS ROGERS for getting me into a Honda. you are a great salesman Keep up the great work I definitely will recommend people to come to you
Jeff Woods was absolutely the best and most patient salesman that I have ever dealt with. Thank you.
5 STARS SALESPERSON - I want to say that if you are looking for an honest, trustworthy, super sweet and fun person to help you with your next vehicle purchase please call JACKIE BURKE at Rocky Mount Toyota!! You will NOT find a better person to help you! She is very informative, extremely helpful, and will go above and beyond to help you, You will also make a friend for life. I just cant say enough about Jackie!! I give Jackie Burke 5 STARS!!Very happy Customer, Dawn Edinger from Roanoke Rapids, NC
Ive never met a vehicle salesperson who knows as much as Jackie Burke. I will definitely be purchasing my next vehicle from her soon!! I didnt see the vehicle I wanted and she assured me that she would get it and have it ready to go when I walked onto the lot.. Thank you Jackie for making this so fun and easy, I cant wait to drive away in my new car!!!
We are loyal customers to Rocky Mount Toyota and Jeff is the go to guy! They really are family to us 😊
I had great experience purchasing my for Explorer XLT from Angel. Great customer service
I have had a wonderful experience when purchasing a new car. Jackie Burke is the best. She helps you find the right car for you and treats you like a great friend not just a person buying a car. I cant wait to see her again for another car.
Jeff woods was very helpful in helping me get a new car I would tell all my friends to come and see him
I have called this place several times to see about trading in my vehicle. I was referred to them by another customer who highly recommended them (Durbie). So when I first called and asked to speak to the Manager the sales person asked me a thousands questions and even after I told him there was nothing he could help me with he still continued to question me.. smh. He told me he would pass my information along for the manager and I have yet to hear back from anyone. So I have decided to just move my search for a vehicle to another dealership.
Great facility. Great service! Easy to work with and very attentive and appreciative of my time!
Rocky Mount Toyota will definitely put you in a nice vehicle with a payment you can afford. They will go out of their way to make sure you leave driving one of their vehicles that will turn heads. They will go out their way to make sure you are good to go! Everybody from the sales manager to the sales people, the service folks, just the whole Toyota family is awesome! Stop by and see how they make that vehicle purchase so quick, fast, and easy👍🙂💯
I could not ask for such outstanding car buying experience. WOW!!! Cindy and Chet were absolutely a pleasure to with. The readiness and easiness of having everything completed and ready by the time I reached your dealership was delightful. Sales associate, Cindy doing a short video to preview the vehicle was great and very insightful. Working with your finance department, Chet for having all the financial options on hand and ready to get the deal close was great. Amazing team work!!!I will definitely be coming back for our next vehicle purchase.Jorge Ne
AJ is super fun to work with, my wife and I bought our 3rd car from him! More to come, thanks again Rocky Mount Toyota
I can’t remember the last time I went to a dealership and actually felt like a customer! This group does it right. No pressure and easy going, I definitely recommend. Ask for Jeff, he will make your time enjoyable for sure!
Excellent service department. Tony in the service department took great care in understanding my repair needs and scheduling my repairs . I am a technician in the motorcycle industry so I know what I am talking about. Great experience. Thanks again
Thank you Jeffery Woods for a great experience getting us into a new Toyota Tundra.
They were very helpful and they helped us get approval for a loan.
My family and I were in the market to purchase a new vehicle. We test drove the 2021 Toyota Camry XSE and loved it. Our salesman William Pittman provided excellent customer service and gave us a great deal. Were proud to be a apart of the Rocky Mount Toyota family.
Customer service was amazing! Dj went above and beyond to help me get the car I wanted. Even came in on his day off! Its 4 stars and not 5 because of how looong everything took. Overall they were all great and I highly recommend 😊
From walking into the Rocky Mount Toyota showroom to driving off the lot in my new Toyota Venza, Jackie Burke made my experience seamless. She was very knowledgeable and was very thorough in helping me find the perfect vehicle to fit my needs! I highly recommend Jackie Burke and Rocky Mount Toyota for your next car buying experience!! You won’t be disappointed!
Jacqueline Burke is the best sale person that I have ever had. She has been helping my family for many years and we look forward to keeping her as our sales consultant. I highly recommend her for anyone that is looking to purchase a car.
Fantastic Marcus Rogers was the best and took care of me and it didnt take all day, I recommend this guy for any of your car buying needs
I waited until the last minute to replace my tires for a coming trip. I called the service department and discussed the size and type of tires I was looking to buy. I was pleasantly surprise to have a man treat me as, If I understood all things tires. I did my research! I knew what I wanted, but that brand wasnt available. I had several choices with one an off brand tire that I wasnt familiar with until the salesman told me that was what he put on his truck and they were standing the test of driving. I lucked out and got 3 tires with one for a dollar. Great pricing!I went with his suggestion and I am pleased with my choice. He ordered them that day and I had them installed the next afternoon. I also had my regular services of oil change and various inspections done with Rocky Mount Toyotas usual efficient and courteous service..
Jackie Burke is the best sales person! She goes above and beyond to make sure you get what you are looking for at the best possible price! You can trust her to take care of you! Before, during and after the sale. We will buy from her again!
Marcus sold me my 2020 Camry and he was great.I recommend him to everyone.
You all have always provided excellent service.I do feel that additional maintenance suggestions are overwhelming. Still, I appreciate the offer to do my checking/research with my familys mechanics to ensure Im making the right vehicle maintenance decisions. I enjoy being dropped off back at home to return to working from home while my car was being services. I received a synthetic oil change, tire rotation, inspection and spark plugs replaced and Im satisfied. Thank you!