Very professional, understood the problem and recommended the best solution, exceptional explanations

I have been a client at the Rocky Mount location for over 3 years. I was in need of a reevaluation of the hearing aids I wear daily. Due to the pandemic, it was not immediately known whether I would be able to obtain needed supplies. Allison is the easiest person to work with. She mailed me a package of supplies, so when I went to the location, she made sure to check if I had a change in hearing, updated the software and taught me how to use the app on my phone to change volume and determine battery life. Great customer service!

The staff is very kind and always so helpful!

I really enjoyed the staff member who completed my husbands orientation! She was patient and information. She answered all of our questions and emphasized the importance of calling her if and when we had any questions or concerns about his hearing device. I liked the staffs professionalism and complete knowledge of my husbands hearing device. Thank you Hearing Life!

Mrs Allison took the time to explain to my mom hearing issue with compassion unlike her primary doctor. It was a great experience to see someone explain her hearing loss and to know there is help. She was very professional and personable. Thank you

Alison is the best 👌

Took a group of clients for a free hearing check. The staff are very nice and the technicians took time to explain the tests and results for each one.

Professional services all ways greeting people and knowledge able fast service friendly people

Everything went well.

They want your money not your health!