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Service King Collision Rolling Meadows
2785 W Algonquin Rd, Rolling Meadows, IL 60008, United States
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Service King Collision Rolling Meadows
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Is
Review №1

Great place! Took my truck in for some body work and paint job, great service, they kept me up to date on the progress of the work! Definitely highly recommend them to anyone in the area or anywhere! I drove an hour to get to them and definitely would again!!

Te
Review №2

They seem very concerned with our issues and were very knowledgeable and had multiple solutions. they also went through our insurance carrier to ensure that whatever work was needed would be covered. They have the car now so lets see quality of the work when we get it back. Im feeling very confident

Ja
Review №3

Emitzel kept me updated as to parts availability and scheduling. My car was ready on time. I am very satisfied with the work that was done.

St
Review №4

I took my Camry in for some body work after recent accident. All employees were really nice and professional. Eric stayed in contact with me and kept me updated on the progress. Highly recommend to anybody in need of repair/service !!!!

Ma
Review №5

I just want to say that I had myBest experience here! Process was easy ! Explained everything thoroughly, gave me good options on price range. Definitely recommend them! Great costumer service!

Ju
Review №6

The service at this establishment is extrodinary! I will always bring my service to them! I would highly recommend you bring your vehicles to Service king! Great customer service from start to finish, from the minute you step foot inside and you are greeted with a smile (even though a mask is worn, you can still see that glowing smile) and a hello how can i assist you today, to you picking up your car like it was brand new. If you want good quality product, go to Service King in Rolling Meadows, IL.

Ro
Review №7

I had a great overall experience. Kevin was very professional & extremely helpful. Super speedy service! I would definitely recommend this place for all of your vehicle needs. Thank you Kevin and Service King Collision!

An
Review №8

Have to say, this team was professional, fantastic and thorough. Kevin was a huge help in explaining everything I needed to know. Great job to all of you. Cant thank you all enough!

T
Review №9

From initial greeting to final run through, this shop did an amazing job with entire experience. Eric kept me informed and answered every question thoroughly and with care. So glad to of found a shop that goes above and beyond my repair needs. I recommend this location to everyone!

An
Review №10

Amazing place, I had gone to some places before but none like this! Everyone was kind and professional, cared about my needs not just what they thought. Kevin was extremely helpful and made my experience there one to remember! I will definitely be back!

Er
Review №11

Have to say, this team was very professional, with a speedy turn around, and the quality of work was superb. Eric, your team was fantastic and thorough. Kevin, was a huge help in keeping me in the loop as well throughout my experience. Great job to all of you. Cant thank you all enough.

ja
Review №12

Very professional & quick staff. Were able to assist me in a timely manner and took me step by step into the process. Generous staff that made me leave with a smile on my face!

Om
Review №13

Staff was very helpful, everyone was very kind. Repairs were superb and would bring it back again.Thank you Kevin for making the process so much easier.

Er
Review №14

Staff was very helpful, from the check in to the delivery. I highly recommend this body shop. Kevin and their team did an outstanding job!!

Fr
Review №15

Felt as if shop never had any intention of repairing body damage; kept adding to estimate week after week until price for repair was flagged by Insurance company; after a month of repeated repair increases and constant add ons vehicle wound up being totalled for a parking lot fender bender; an accurate estimate should have been completed after tear down but magically every week more and more expenses accrued; company stated it was unable to reassemble vehicle for second opinion and was undriveable, which was very confusing considering the cosmetic damage done to vehicle had no bearing on drivability of vehicle

Da
Review №16

Took my car here for repairs after it was recommended to me. After receiving my car, I warn everybody not to come here. I drove my car not even a mile away from this place and my car started smoking. They called me beforehand saying there was something wrong with my brakes but I first off had my brakes replaced a couple of months prior and was working beautifully, second I drove this car two weeks after the accident and there was nothing wrong with it at all. For them to tell me it was my mechanic’s fault and not theirs was unbelievable. It turns out the damage wasn’t even my brakes, it was something else. How are you gonna work on cars and you don’t know what’s wrong? Second, they told me they forgot to put a missing piece and to come back but when I did they said there actually was nothing missing. I waited for my car for over a month and was very disappointed. Please beware.

Ki
Review №17

Honestly, I only chose this place because its across the street. But I was shocked at how well my car turned out. I had my entire rear bumper replaced. The paint job is impeccable and they even painted over a few other scratches in other areas on my car. And they detailed the interior! They really went above and beyond my expectations! I will definitely use them anytime in the future. 12/10 would recommend!!

Ci
Review №18

I knew Service king was a great choice from the beginning, they were absolutely amazing from their customer service to their updates. Thank you Kevin for making the process so much easier!

Ka
Review №19

They fixed our ecosport and they did a good job besides some parts still being backorderd. They were very professional and kind and if we have any further issues we will do business with them.

Di
Review №20

Had a very pleasant experience with Kevin, friendly service and helpful team over all highly recommended!

Ka
Review №21

Staff was great and friendly . Speedy turnaround. I highly recommend this location!!

Ed
Review №22

I had a dent in the front of the car that was experiencing rust. Shop is near me and affiliated with my insurance. They were friendly and professional. I liked that the car was cleaned inside and out before return. Did have a disconnect with the customer service that schedules the repair, the shop, and the insurance that caused delay, so that side could be smoother but once that was sorted everything was done well.

Cr
Review №23

I got my breaks done the other day and honestly was scared to go by myself but everyone was super nice and welcoming. I will be recommending to my friends!!

Ma
Review №24

Good staff, quick turn aroundThank you service king

Ge
Review №25

Wonderful people to trust your auto with

Da
Review №26

The staff was very friendly and professional.Highly recommend them if you want your car to have the best service possible.

Ro
Review №27

Fast and low price. Highly recommend.

Me
Review №28

This was the fastest, most professional, and pleasant experience I have ever had with an auto body shop. The two ladies working in the office made the process seamless. I have never had such a great experience! I will definitely be letting people know!!

Da
Review №29

Great fast service, excellent communication. This was the second time in three months I used them, and they were great both times.

Bi
Review №30

Wicked amazing, wicked fast, wicked friendly!!

Al
Review №31

Amazing experience!Tammy and the team at Service Kind did an excellent job of repairing my vehicle. Tammy called me every M/W/F with a detailed update and went above and beyond getting my Jeep painted and ready to go by the weekend.I would recommend this shop to anyone looking for top notch service.

Ja
Review №32

Great service!Comfortable lounge as well. Not too loud and is nice.Will come back if I almost die again and happen to survive.

Ga
Review №33

I recently had my Jeep Grand Cherokee repaired by Service king and I must say that the quality of work is flawless. They kept me updated through each step and timeline . I would highly recommend them for your car repair needs.

Gr
Review №34

Everything was fixed from the rear end collision in a timely manner...no hassells at all .. very nice polite friendly people and the car was washed and cleaned before we picked it up...I strongly recommend!!!!

Ag
Review №35

The whole process was great from start to finish. We worked with Tammy. She is so sweet and always kept us updated with calls and texts. The car came out great as well. They do a very nice job with everything. I highly recommend!! Wouldnt go anywhere else!

Ge
Review №36

I was very pleased with the repair services provided by Service King Collision in Rolling Meadows. Having an Economy car rental office right nextdoor was an added bonus.

al
Review №37

Lifetime warranty, free estimates, friendly staff, professional repairs done with integrity. They work directly with insurance and just make everything easy. Rental on site with Enterprise. Great customer service at all levels, even when dealing with the 1-800 representatives on the phone. May at the front desk is wonderful.

Pr
Review №38

Had a little accident last January. Front end banged up. They fixed my car as quick as possible. I’ve been driving it for over a year now with no subsequent problems. I would take any car I had here for repair!

Am
Review №39

Above and beyond customer service!!! Everyone that I dealt with couldnt have made my experience better! I didnt have my car for almost 4 months (no fault on Service king) and I was kept informed the entire time and treated like a family member when I had a small issue after I picked up my car! They are the BEST...the Rolling Meadows and Lincolnwood Stores💓

Ma
Review №40

Fast and professional!

na
Review №41

Amazing job they did ! They kept me updated regularly with text messages and phone calls. They left it super shiny from the outside and super clean from the inside almost like they detailed it. U cant even tell i was rear ended..one thing I did not like is that they switched the damaged license plate on the back to the front they couldve got me a new one or just left it...but other than that work well done

Ja
Review №42

How do you give someone 10 stars? I show up there without an appointment after someone takes off my mirror. I was looking for an estimate after I couldnt get it to operate correctly after reattaching. The lady looked at it and asked if she could take it in back. I said sure. She shows up less than 10 minutes later and tells me its fixed. Im ecstatic and ask her how much I owe. She says nothing !!!! Needless to say if I need some real work done sometime this is the first place Ill try!!

Ga
Review №43

My experience at Service King was top-notch. Mr. Rivera assisted me and treated me like family. He was very informative and I felt comfortable with him. If you need help go to him. He explained everything and when I had questions he was super patient. I reccomend this location and recommend anyone to Mr. Rivera.

Be
Review №44

They returned my car to me with bubbles in the bumper protector. I was told the bubbles would go away in a week. Not only did they not go away they got worse. I made another appointment, went back a second time. They still could not remove the bubbles. I was told they would order a new bumper protector and I can go back again for a third visit. This is on my own time because I already returned the rental car from the accident that was not my fault. I have waited 3 days for a call from the General Manager. Still no call. And no call that the part is in. Terrible work and terrible Customer Service. I am very unhappy!

La
Review №45

Great customer service

Em
Review №46

After my accident my insurance let me choose my body shop not sure where to go. Saw Service King when driving by one day and it was on the list of body shops, they were also close to my home, so I chose them. My car had a lot of body damage and due to the snow the night before there was a lot of salt on my car. My experience started out shakey, as I made an appointment with one gentleman and when I arrived was told he was on vacation, I was a little confused and concerned, but assured that the damaged would be repaired. I did had a few issues, but as those issues arose, each and everyone was addressed and after approval from insurance company each issue was repaired. My car looks great again almost like new, very happy with their service, Ryan took care of everything and was amazing to work with.

Ra
Review №47

My car has been in an accident every 10K miles. I just reached 80K miles. None my fault. The employees went above and beyond to fix my car. If my car is in an accident around 90K miles, ill definitely be using this place.

M
Review №48

Thank you for your great service! My car is now like a brand new. Mr. John Tyrken is professional and friendly. Other stuff are also very friendly and helpful. I strongly recommend this shop.

Ka
Review №49

I came to Service King as part of Travelers Insurance ConciergeCLAIM program - the insurance company set up everything for me, including picking up the car and taking it to Service King.My car had been damaged by a light pole. It had cracks in the windshield in 2-3 places, a smashed headlight, and dents in the hood and the roof. I could not be happier with Service Kings repairs! The car looks amazing. They completely replaced the windshield, took out the dents, and even feathered in the paint color so that the new paint they had to use would match the body of the car. They provided me instructions on how to keep the paint looking nice as it cures.When I picked up the car, the staff was incredibly friendly and knowledgable, and made the process a breeze. Highly recommend!

JD
Review №50

Great service. Super friendly and helpful. Completely open line of communication with multiple updates on my cars status. The completed work was great.

Pa
Review №51

My car was in for some body andsuspension work from a accident. When I got the car back the tire was still damaged on the sidewalk and I was missing 1 lug nut on each front tire. I called them it went to voicemail I left a message and no return call

Li
Review №52

They left an 18 in tool in our engine that our mechanic found a few days later, after we brought it in for a terrible noise. They killed the battery and didn’t replace it. They were supposed to fix my windshield wiper compartment but failed to do so as they pushed the seal into the compartment, so no windshield wiper would come out.

Ne
Review №53

From start to finish was the worst experience of my life especially after being the victim of a car accident they sure did not make my life any easier. Although I cannot speak to the repairs/ mechanics as my car ended up being a total loss. The Upfront staff was not helpful nor welcoming literally stood around for 5 minutes before someone asked me if I needed help after calling and scheduling an appointment, was there to clean my car out and collect my plates and turn the keys in for total loss. What should have took 5 to 10 minutes took a total of 45 minutes due to them not being able to locate my car.

ma
Review №54

Undercarriage of my van was dragging in the snow and I had kids in the van. I stopped at Service King cuz it was the closest place I could get to crawling along at 10mph. They saw me without any wait, didnt charge me, and took the undercarriage off for me and made it drivable. The person who took care of me was named Phil. Really really nice guy.

La
Review №55

Michael was very helpful and made the process painless.

Ju
Review №56

Stacy knows how to help customers: fast and on time

Da
Review №57

Had my van taken here after an accident. Their collision repair was perfect and Roamel was awesome! Since my wife and I had to share a car after the accident, Roamel gave me a ride home from the collision center after dropping my van off and then picked me up when the repair was complete. They also kept me in the loop via text throughout the entire process!

J
Review №58

Be careful when selecting this location for an auto body repair facility. Keep tabs on belongings and make certain you receive whats being paid for. Their paint is subpar with debris trapped underneath the freshly painted surfaces, damaged interior trim panels, and missing or skewed emblems. Theyll eventually work to correct most of their mistakes, but it becomes exhausting.

To
Review №59

They lied about status of the repairs and then delivered a dirty car that had to be returned for further servicing. Plus they are poorly managed and don’t return calls. Also not that they post they are sorry but do nothing about it. Plus the Chicago area manager has no service experience and previously worked for RA restaurants. Not good!!

Ty
Review №60

Repair was great but took longer than expected, but work was great

Li
Review №61

The service was good the people were very helpful & friendly

Ab
Review №62

Stand behind their workmanship and signature service

ma
Review №63

Great customer service and quick repair

Fe
Review №64

They treat you like a king

Al
Review №65

Quick and accurate service

Ro
Review №66

The car was fixed, but I think they had used my car for personal use because I found in the trunk a pair of shoes and 2 belts.

lo
Review №67

I love it very true

Je
Review №68

I dont like they take too long to fix a car.

Da
Review №69

Very friendly people

He
Review №70

Fixed my problem in a timely manner

Da
Review №71

For fixing the car

Ti
Review №72

Car damage assessment and repair at designated factory by insurance company

Information
13 Photos
72 Comments
4.2 Rating
  • Address:2785 W Algonquin Rd, Rolling Meadows, IL 60008, United States
  • Site:http://serviceking.com/locations/service-king-rolling-meadows
  • Phone:+1 847-788-9900
Categories
  • Auto body shop
  • Auto dent removal service
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:7AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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