So lets be honest everything didnt go to plan when I picked up the car the first time there were a couple of minor things. The point of saying this is they went out of their way to make it right and addressed every issue I had you cannot ask for better than that theres always going to be something that happens people are human we have things happen things come out of hand that we didnt even recognize until someone else points it out to us! The important part of all this is they were more than happy to stand up and say yep thats a mistake and they fixed it! Highly recommend very polite professional and punctual and did a fantastic job!

After going to pick up car the first time, the repairs were unacceptable. We pointed out all the issues, and they agreed to take care of it. Left the car again. When we picked up the car the second time, the repairs were better, but not acceptable still, alignments are off and over spray from clearcoat. Everytime i call, they are very quick to say that they will talk to the manager and call me back. I have never received a return call from anyone. Maybe they mean well, everyone is friendly, and quick to agree and tell you what you want to hear, but just dont have the talent to get the job right. If you have a choice, take your vehicle anywhere else but here.

Country hillbillies that took years to complete simple task then rack up your insurance as if theyre actually fixing different issues but dilly dally all day and make up excuses as if theyre actually repairing your vehicle. DONT EVEN PASS THIS PLACE IN YOUR MIND GO TO THE CLASSIC COLLISION NEAR ATLANTA I PROMISE YOULL waste your time.

Can see where they tried to fix a dent but it’s still there, paint job is awful you can see where they taped it off. Tore up rubber molding on door n door handle . Inside of car was full of bondo dust . I’ve called numerous times and always say they will call back when they get rental car there but have yet to call back. Man named Corey hasn’t called back 2 weeks later after he said he would call back within 30 minutes..Futher actions are in process with this business.. TOTALLY DISRESPECTFUL TOALLY DISSATISFIED!!

I have used Classic in Rome a few times over the years and have recommended it to others along the way. This time, my Mercedes had to go to a different Classic location that did not do quality work. Classic in Rome took care of me, cleaned up the mess from the other location, and made sure I was happy. Amy at the front desk, as the face of the business, is one of the nicest and most professional people I have interacted with at any business. And Amy the manager went above and beyond to get my much loved Mercedes back in good order.

My car with little damage was claimed as total loss because of their high price. Now because of geico I have loss my car. Thumbs down to these 2 places in my opinion.

Great job every time we needed work

They were amazing! Made sure to let me know how my vehicle was progressing during repair. They had an Enterprise rep on site to get me set up with rental. The office staff was very friendly and the work they did on my vehicle was flawless. They even made sure to detail and wash my vehicle for me before returning it. If the need ever arises again (hopefully it wont) Ill definitely be going back to them.

They did a great job in my car. Very good customer service and let you know every step they were doing with my car.very happy that my insurance company told me to go to their company.very satisfied.

Used geico insurance thru a claim after being side swiped. They used a cheapee orange peel textured paint to finish it off after leaving electrical tape around my door handle, insulation hanging out of the wheel well, and didnt even put the front end of my car back together correctly.

Great service, quality repairs, friendly staff. I use them for all of my repairs. If you arent satisfied, they will do what they can to make it right!

This place fixed my sons car 3 years ago. It was really bad, he hit a large deer. I thought there was no way to fix or repair the car. We picked the car up after hours. It was dark, but after looking at the car I couldnt believe what I was seeing. I drove to my sons house the next morning. You could not tell it had ever been wrecked. These people are amazing. This is our second repair with them. I will never use another shop.

Just had my car repaired with them, awesome work! Greatly satisfied! Thankyou

From the time I walked in the door to drop off my car to picking it up when it was complete, this was the most pleasant repair experience I have EVER had. The car looks better than it did before I hit the deer! It looks fantastic! Amy was amazing to deal with from start to finish. Top notch customer service! I also loved the texts letting me know the progress along the way. It kept me in the loop without me having to pester the shop. I hope that I dont need any repairs in the future but of I do, this is where I will go!

Very nice ppl

Two deer on country roads several months apart. Two excellent jobs repairing my car. Heather and Amy made the process painless. I would (and have) recommended Classic Collision of Rome. Im not anxious to need their service again, but if I do . . . I wont be shopping around.

Dr. Dixon and his staff are GREAT

Even though our car was totalled, they were efficient and professional

Good work. Not ready on time. Poor communication

Great people and they answered all my questions and helped with everything that I had

The entire process was handled very professionally by the staff and I was constantly receiving updates on my car’s status!!! Great job guys!!!!!!

Great service helpful people

Nice.

Twice an alignments was said to have been done, the first time it literally never happened. Yet was put in my paperwork that it had been done. Today i pick my car up after the second alignment was done and my alignment is still messed up. When your technician was questioned about it by the insurance adjuster Ed Lyons, he simply made seveal excuses why its not his fault. So had to take to another body shop to have it done correctly.

My fiancée took his car here for a cosmetic issue, they said it would be 7 to 10 days it has been 4 weeks, they text every due date and push it out 2 more days. Don’t take your vehicle here.

These folks will do a great job for you!

Quick, friendly service, and good repairs!

Nice ppl and very helpful

Do very good work.

Very friendly, excellent work and very professional

They are curious and do good work!

Very helpful and aware of customers needs

Not at all happy with my car.

Good body shop

Took vehicle to be repaired

AMAZING!!

Very professional and did a great job.