Ive known my beautiful friend Wendy for 18 years, and she just made my mother the happiest person today. She is now able to join a conversation and listen to things she hasnt in years. I am truly blessed to have Wendy help my mother into a pair of hearing aides. Please go see Wendy, she goes above and beyond and we are SO grateful for her. She has a heart like no other. We Love you!

Very friendly and professional staff … I would suggest utilizing their services …Thank youLinda

Great service from the beginning and throughout the follow-up visits. Brian Nichols was wonderful at the time of purchase and immediately following and now great care from Dr. Rebecca. Great products and great service

Extremely patient & friendly staff! Very accommodating!

This is a great place to have your hearing aids serviced. The staff are super friendly and the turn around time was fantastic! Just one week to have my battery replaced! That was duper fast! Great service ladies keep up the good work!

Everyone in this office is great with my 87 year old mom. Wendy thank you for taking such good care of her for so many years.

These folks were so darn nice!Sandra and Wendi were so nice and helpful, I enjoyed my appointment! Best of all, they laughed at my corny jokes!They were very professional, thorough and conscious of the precautions regarding covid.If you need a hearing test or aid, no need to look anywhere else.

My wife and I had no problems and were very happy with the service we received from Wendy at our appointment.

We are so grateful for the professionalism, courtesy, kindness and caring we received from Wendy and Sondra during the process of my husband Wayne getting new hearing aids. It was a relief to finally have people who know their jobs and care about giving their best. Thank you!

Wendi and Sondra at Hearing Health USA are amazing. They are professional and kind! My mother was completely satisfied with her experience and her hearing aid. If you are searching for a reputable hearing aid company, this is it. Definitely five stars!

Very friendly and informative staff It is great to be treated nice

The Rome NY location has been always very helpful with regular hearing aid cleanings and yearly testing. THe personnel are always very friendly and easy to work with.Peter Costianes

Great service, friendly helpful staff. Always willing to accommodate me in whatever matters .

Wendy is absolutely incredible!!! Knowledgeable and to the point. Sandra is probably the friendliest face and smart. She gets the job done PROMPTLY which is so appropriated. Love her and Wendy.. Thank you so much

The minute you walk through the door Sandra is smiling and ready to help. Very efficient and knowledgeable. Wendy is one of the best in NY. Down to earth and knows her technology. Not a stiff office at all... My thanks to them

Hearing health is a great place. Customer service and satisfaction is paramount. The first person that you meet is alawys pleasant and helpful. She goes out of her way to make your appointment go well. She always has the patients well being in mind. She makes you feel like you are one of the family

Wendi is a first rate professional!

Excellent customer support...

Wendi is easy to work with, an exceptional provider, and a person of high ethics. I would highly suggest that if youre in need of hearing health care you give Wendi the opportunity to help you.

I have been having issues with my hearing and just wanted to get them tested. I happen to be in the area and walked in and the front receptionist, Sandra, was very amicable. I advised her what my issues and concerns were. She explained what a hearing test would entail and since she had an availability, they would be able to see me right away. Wendy and Sandra did a phenomenal job snd although, I didnt require their services, at this time, their kindness has not been forgotten. I now recommend them to anyone who may hsve any hearing concerns.

In all the years Wendi and Sandra have been taking care of me, Ive never had a complaint with their service. They know what theyre doing - and do it! In other words, they are top notch!!!!!

They were Class A with everything from the free hearing screening to perfect fit.Have had the hearing aids for over 1 year now and I couldnt be happier.Thanks Wendi and SandraJust got my father inlaw new hearing aids also,fast and easy for the older gentlemen.Perfect Fit

Hearing health USA Rome N.Y. is professional, friendly, and caring. Any concerns are promptly addressed for the clients satisfaction.

Wendy was very helpful in assisting me with my hearing test

Friendly, helpful. I havent had to sit more than 10 minutes in the waiting room for an appointment

Awesome professional staff.

Sandra and Wendi are great!

Professional and friendly