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American Sale - Romeoville
745 N, Center Blvd, Romeoville, IL 60446, United States
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American Sale - Romeoville
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CE
Review №1

Great place to shop for any outdoor fun needs. Staff was very helpful during the purchase of my hot tub. Mr. Hernandez was very knowledgeable about the products specifications which helped me in choosing the right tub for me. Delivery timeline was a little longer than expected but NOT due to anything within theyre control. However when they were able to deliver the product, I was kept informed throughout the entire process. Andre and Randi were very helpful. When I had questions I reached out to the product expert and he directly handled my questions by communicating with the proper department himself.( I was expecting to get caught in the message-relaying limbo between sales and delivery). Kudos for that!

Jo
Review №2

Great experience! Worked with Andre in the Romeoville store. Andre was knowledgeable and friendly. Only drawback was that the spa was back ordered 6 months, but we knew that when we bought it. Had to contact Andre a couple of times over the wait period and he was always available or called back or texted shortly thereafter. Totally recommend American Sale In Romeoville and specifically Andre as well.

Jo
Review №3

Been working with Brian Geever since April 17, 2020 on an outdoor kitchen island. Was trying to negotiate pricing during covid and possibly the sale of the display model. No luck but I kept in touch with Brian via email on Aug 26 2021 i asked about the floor model being sold because Bull stopped taking orders. But then i got an email from Brian on Oct 1 2021 saying they got the ok to sell the 2021 floor model. Unfortunately he was not available but had me meet with Danielle or Jessica and sealed the deal with Jessica. Great customer service

Na
Review №4

Brian G did a great job being our sales person at American Sales-Romeoville. Brian was very nice to work with as he discussed patio furniture options around the sales floor. Brian was knowledgeable, professional and courteous. We are very pleased with our purchase of a fire chat patio set. In addition, Romeoville store is very clean and has a large selection to view. We will definitely be a return customer to the Romeoville American Sales and Brian G. Looking forward to shopping the Christmas displays in the next few months!

Ro
Review №5

We finally found exactly what we were looking for! The perfect table and chairs for our sun room. We should have gone here first as they best selection to choose from. We owe a special thank you to Andre. He helped us take measurements, mix and match tables and chair combinations, and is a product expert. He answered all of our questions and made very helpful suggestions such as which umbrella would work best for our table. Thank you Andre & American Sale, We plan to enjoy our new furniture for years to come.

Su
Review №6

We had the best sales guy EVER at American Sales in Romeoville! Andre Hernandez was fun and knowledgeable when showing us features of the different hot tubs. We went in only to look and ended up buying. We felt no pressure to buy. He was simply showing us the different products and demonstrating the features on tubs. It was an excellent buying experience.

Ce
Review №7

Myself & my husband stopped in the Romeoville location to inquire about pools. Andre assisted us and he was so informative. He had a cheerful spirit & answer all of our questions. Andre also took extra steps to help us with other services. Great customer service!

Ch
Review №8

Had a great experience with Andre H purchasing our pool. He is very personable and knowledgeable. He follows through when you have a question or two! Always willing to help. We anxiously await the install, but are confident!! Looking forward to fun days ahead, and when we go back to get anything from American sales, we will look for Andre. And if you need anything ask for him and tell him I sent you!Will post an update when the pool is installed.

Ju
Review №9

Shane in the hot tub & spa department was friendly, knowledgeable, and not pushy. Definitely recommend Shane for your sales person! Love that we could touch, sit, feel, and see products in person including outdoor furniture. Please be patient, following 2020 most products require a wait, BUT QUALITY IS WORTH IT! I purchased a lounge chair from another locations tent sale about 6 years back. We have left the frame outside every winter and just brought in the cushions, no rust and no cover used. If you are willing to spend $$ for quality products this is the place. Its an investment that is worth it. Remember that like indoor furniture and appliances; outdoor products require proper maintenance and care. Also if you are a larger person, indoor and outdoor furniture does have weight limits. It good to ask about and worth the extra money for a heavier weight limit piece of furniture if you want it to last.

Am
Review №10

Good customer service, also, their hot tubs include delivery and a lot of accessories!

re
Review №11

We were greeted within seconds of walking into the store. We were assisted by Brian. He was knowledgeable, professional, and friendly. I highly recommend this company. BTW, we did make a purchase and are very excited about enjoying our new hot tub.

ti
Review №12

The worst service we have ever had. No call backs, still waiting for a call from 9/28/21. Pool gets installed, late - we fill it up only to find out that the liner is bad and now leaking in our yard. I asked if we get reimbursed for our water bill and was told that it is in the contract that American sales is not responsible for the water even though it is their fault. Sorry that we went with them.

Ca
Review №13

The salesperson, Brian G., was very knowledgeable and patient with my many, many questions regarding the purchase of a hot tub. When I was ready to return to make the purchase he made sure he was readily available and once again patiently reviewed all the information about the product. He was also very prompt and reliable with follow-through info that I needed. I really appreciated his professionalism - it was a very positive experience.

Da
Review №14

Since August 2010, I have bought a pool, 3 sets of patio furniture, $3k Napoleon Grill, gazebo, and numerous other items. They have always been great. I recently moved and bought a new gazebo for another couple of thousand dollars plus $299 for delivery and installation. When they came out to install (was at work), the installer said it was another $50 to secure gazebo to deck, which we paid in cash. I totally felt ambushed and would have tipped the guys that amount. I called Romeoville store and they said the anchoring is another $59 and the guy was giving a discount. The manager said I should have been given a chance to buy the anchoring when I bought the gazebo. She even offered me my money back, which is not the point and I declined her offer. Should already be part of the installation. I have spent more than $20,000 over the past 11 years and not sure I would want to read the “fine print” at that store.

Ed
Review №15

Poor communication, with the delivery and installers. Installers dig, then ask for money. Never asked if it was ok to dog 14 inches. Then they dumped tons and tons of dirt on flower beds. Were going to have to drop a load to clean it up and fix damages. Also, filter was installed wrong. Husband had to fix it. There was also a leak that the water delivery man notice, and temporarily plugged for us. A screw was missing. They replied to this and told me to call customer service, I did one better. I wrote to their GM at the store, she was sorry I was overwhelmed. All we wanted was the dirt moved to the dumpster, and the installation completed properly after spending $8000. Buyer Beware!

Ro
Review №16

Nice atmosphere and helpful employees. Went looking to purchase a hot tub. Good selection on display. Unfortunately they did not have any available for purchase for about a year so I ended up at The Great Escape who had many available much sooner and bought one there. Not sure if American Sale doesnt have the contacts or contracts with enough manufacturers to supply their stores but the Great Escape had the same or similar models for similar prices with much greater availability. No issue with American Sale other than that and would shop there for any needs I may have.

Gr
Review №17

It is a good place if youre looking for gazebos or porch items, but if youre like ne and youre Holiday crazy then its not really the place to go

Jo
Review №18

Andre was extremely helpful, professional and friendly. He greeted us right away but with no pressure. When we had questions he was nearby and answered them thoroughly. An amazing example of how we expect a salesperson to be. I will highly recommend the store and Andre as the person to contact.

Je
Review №19

The absolute best service from Andre H!! I needed replace a lot of outdoor cushions and Andre went above and beyond in helping me not only find the color I wanted but when the fabric was on backorder past when I needed it, he found alternate color options for me. He always returns your call and proactively reaches out to you. I honestly will send all my family and friends to him because you don’t get customer service like that these days anywhere!!

Ge
Review №20

Customer service is a joke. What started as a positive experience turned irritating and frustrating quickly.The pool itself is great, the score is purely on customer service, or lack of.

Wa
Review №21

Shane was super easy to work with. No push and great straight talk on hot tubs. He helped me easily come to a decision. Im looking forward to a continued quality relationship with Shane and American Sales!Update! Spa was delivered! The team took great care in placement as well as informing me if distancing between the spa and objects. They ran through all of the items delivered. Still going good!

Ch
Review №22

My husband and I went to American Sales to purchase a hot tub. The sales person that we dealt with was Brian. He asked us what features and size tub that we were interested in. The store has a large selection of hot tubs to view and he took us around explaining about the different models. We decided what we wanted in a hot tub and bought it that day. He made sure that before we left that we knew everything that we needed to know about our model. Brian is very knowledgeable, friendly and thorough. I would recommend Brian if you are interested in purchasing a hot tub and recommend American Sales as well.

Gw
Review №23

Awesome experience with them even during this Covid pandemic! Obviously with all of the parks being closed along with everything else the kids are getting stir crazy. We wanted to get the kids a play set for the yard to give them a little sense of normalcy. We were unable to actually go in store anywhere to price out or actually see the play sets. So on line shopping was are only option. American Sales had very nice looking play sets on line so I sent an email inquiry. I received an email response shortly after by a representative named Jessica. She was awesome and helped us out sending numerous pictures, diagrams, and price quotes. The crew who delivered and assembled the play set were also great! If youre looking for a big purchase for the house, I highly recommend them! If they can do such a great job during a pandemic they must really be great during normal times!

Lo
Review №24

My husband and I love American Sales for all supplies for our pool, their patio furniture, and at Christmas we shop there for our Christmas decorations. The customer Service is exceptional!

Ja
Review №25

Had the opportunity to work with one of the managers at this location in finding a pool for my wife and I. David was easy to talk to, transparent, straight to the point. Flat out knows his stuff. Even gave us his personal cell # and responded to us on his day off. 5 stars for David and American sale Romeoville. Great experience for first time pool buyers!

ch
Review №26

Sales person Joe was great. Offered to answer any questions and work with us in the future.

J
Review №27

Dear Bob Jones,Griffin who assisted my Wife, and I in selecting a swing set for our yard, and patio table with chairs was very courteous, patient, and respectful. He listened to our needs, and helped us select the ideal swing set for our backyard. We now have a 3 year old (Dominic) and are expecting a second child July 13th, and I was concerned about pricing, but he was willing to work with us to get us to the price we needed. First impressions are lasting impressions and this young Man did just that by providing exceptional service. Keep up the great work Griffin.Respectfully,Jerry Montano

Ka
Review №28

John in the pool section is ALWAYS the biggest help! Appreciate his advice.Once that DDI construction is complete at Weber and I-55, it won’t be so painful to drive here! 😁

Er
Review №29

When we bought the pool the sales person was nice and answered a lot of our questions. Once the pool equipment was delivered, the installation company installed the pool quickly and efficiently.We bought in December and installed in May. However I had to call the installers multiple times and leave messages to send paperwork to the village so my permit would get approved to install the pool. They did send the paperwork in the day before installation day and we were able to get the permit.I dont know if this on the installation company or American sales, but when they install the pool they tell you most of the excess dirt will be put back in the ground around the pool. However, there is no way to backfill all of it and who wants to have all that dirt laying in their backyard? Why isnt there an option to remove the debree? It is an eyesore to have a new pool with mounds of dirt that now the owner is stuck with it. For the amount of money charged it should be included with the pool installation.Also when we bought the pool, no one ever mentioned that we would also have to get the pool bonded and that cost us an extra $1500 with the electrical line. That is a substantial extra cost that they shouldve warned us about.The last issue I had is that I was sold a bunch of cleaning stuff with my pool but no one ever explained how to use it. It would help if American Sales sent out a video or maybe at time of sale offered a class on how to maintain your pool. I ended going back to American sales and a sales person did give me quick class on how to use the leap frog system and how to maintain it.Just be aware that when you get a pool youll end up doing a lot of work for the permits (depending on your city) and there will be extra extra cost.

Be
Review №30

We bought a pool from American Sale in Romeoville, IL and our salesman was Brian. I cannot say enough how INCREDIBLE Brian was. I was very nervous buying a pool and he made everything so easy and answered every single question we had (I am sure we drove him nuts)!! On top of that, even when the pool was sold and his job ‘should’ have be done at that point.. Brian continued to check in on us and continued to answer any questions we had about installs and so on. He even did his absolute best to help us with our permit process when we were stuck. If he didn’t know the answer, he immediately got us in contact with who would. I work in management in retail and I am hyper aware that team members like Brian are hard to come by. Thank you for going above and beyond for us, Brian!! I hope you are recognized for your dedication and commitment to American Sale and I will recommend you to everyone I know! - Dawn and Ben

Th
Review №31

Jessica did an outstanding job explaining what I needed and how to use recommended products to keep my pool clean and clear for myself and my daughter. Great attitude, knowledgeable, and most importantly kind!!!! Thank you Jessica!

Ja
Review №32

I worked with Danielle to purchase a playset and trampoline for my kids. She helped me compare models and explained everything so well. She was friendly and super prompt with replies. The installation team was awesome - friendly and very quick. We will be back to work with Danielle in the future for sure. She ROCKS!!

Ja
Review №33

I walked in the store with absolutely no clue how to drain, fill and maintain my salt water hot tub. Danielle Collins was there every step of the way to help me get my hot tub up and running again. She was very knowledgeable and patient with all of my questions. I highly recommend this store and working with Danielle to those considering a hot tub purchase!

Mi
Review №34

Just bought a patio dining set and Griffin was great to work with. He was knowledgeable and helpful! Cant wait to get the table :)

Ja
Review №35

I went to American Sales to get a pressure guage for my pool filter. I first went to their competition because of the proximity to my home. The competition was did not have it although they still sold filters with that guage. I was very pleased that American Sales had what I needed. I will be going to American Sales first from now on.

Mi
Review №36

Love this place for all its Lemax holiday houses.

Br
Review №37

Over the weekend, my fiancé and I decided to purchase a new hot tub. American Sales is a place to go! Both Jessica and Brian were very professional and knowledgeable. We are excited and can’t wait to start using our new hot tub.

Su
Review №38

When searching for a trampoline online I came across the brand I had been looking at through American Sale. Not even 10 minutes after submitting a request for more information that I got a response from Brian. From that point forward I knew I made the right decision to do my purchasing through them! Both Danielle & Brian were responsive, answered all my questions and followed up with outstanding customer service!

Li
Review №39

Pool delivery went well. Drivers were quick and polite !

Fl
Review №40

Brian had an answer for every question we had about our new pool! Couldn’t have been a smoother process!

Ad
Review №41

I found the perfect Christmas tree with ease at American Sale thanks to the expertise of Brian. He helped us find a tree that met our vision, ordered it for us when it wasnt in stock, and made pick-up simple and quick. On top of it all, its a great atmosphere by seeing how the staff interacts with Customers and amongst themselves. Every Employee showed a willingness to help Customers and each other - a true display of Christmas Spirit.

Li
Review №42

I have bought several things from this store, but I have to say, what sets this store apart from other stores for me is the customer service! I have dealt with Andre on more than one occasion and he is the best!! He cares about the customer’s needs and is very knowledgeable. If you just want to browse or are ready to buy, Andre is your guy. He answers all questions with kindness and never pushes you to buy. I will definitely be going back again! Thank you Andre for not only meeting but exceeding my expectations!

Wo
Review №43

The manager Jessica was exceptionally knowledgeable on all the products I needed help with. She was very friendly and made the process easy. 10/10 would recommend

Je
Review №44

Horrible customer service . Went over the weekend with my family interested in purchasing a pool and no one ever walked up to us to ask us for help . There were 4 associates standing in the middle of the store staring at us and not once did anyone ever walk over and help us . The store was empty! We left and took our business elsewhere. We ended up purchasing a pool from the Great Escape. Please work on your customer service it is horrible and your cashiers didn’t even noticed we walked in/out for being on their cell phones . Never will go here again.

De
Review №45

I ordered a Christmas tree from American Sales in Romeoville. I spoke with Jessica who was very personable & professional. Originally, I had placed an order for a tree that was in limited supply. As it turned out there was only 1 tree available in Indiana & it would take too long for delivery. Jessica offered to send me pictures of trees that were in stock @ her store in Romeoville. They had one similar to the original one that I had ordered, so I took the one that was in stock. Thank you to Jessica for being so helpful & patient. I would definitely refer my family & friends to this store because of my experience with Jessica.

Be
Review №46

More Christmas items than expected, but like everywhere else, selling out fast.

Li
Review №47

It looks like a nice store but they didnt have what I needed.

Li
Review №48

Went I to get my water tested and the gentleman testing was very helpful.

Br
Review №49

Went in today looking for a new tree. Brian was kind enough to walk us around and show us the different types. He answered all of my questions and directed us around the store for all of our other needs. Wed recommend anyone to him. Very knowledgeable and kind. Great customer service.

St
Review №50

Cool stuff, a little pricey on deco. Pool supplies a plenty

Ji
Review №51

Very Helpful Crew at the Romeoville store!Only problem is that EVERY TIME I GO THERE, I BUY SO MUCH STUFF LOLHubby still sends me there even though I come back BROKE😂🤣😂🤣😂🤣😂🤣

Sc
Review №52

Weve been communicating with Danielle at the Romeoville store for over a year to purchase a Hot Springs Grandee Spa and the time finally came to make our purchase. Throughout our interaction with Danielle, she is the utmost professional, accommodating, informative, knowledgeable about products, communicative, friendly and personable. She answered any question or concern we had to make sure our spa will fit within the space we have and our purchase was a positive experience. Nick came out for a site visit and also answered any concerns about placement and connection. BOTH, a definite asset to the American Sale employee team. We are highly satisfied and appreciate their expertise to their professions. Both great to work with!!

Ki
Review №53

Great salesman!! Thanks so much for all of your help Shane!

Kr
Review №54

Purchased a 24 foot pool and when delivery was made the delivery guys dropped everything all over driveway and then decided to tell me that they didnt drop everything (my camera recorded it) and continued to unload it into my driveway. Not knowing what was damaged i had them take it all back and redeliver. When second delivery arrived multiple items missing. Frog torpedo, skimmer net, manual vaccum and hose, automatic vaccum. My experience has been not satisfying on my first and hopefully last pool purchase. Pool install also didnt go well but that wasnt american sale that i went through since they were booked until September. Pool is beautiful.

Al
Review №55

Came in to purchase a new Christmas tree. Shane Tolbert was awesome. Very knowledgeable and helped us pick the perfect tree for what our family needs were. Have been coming here for many years for pool supplies and Christmas decor and household furnishings and have always been pleased with the product and great service.

Mi
Review №56

You guys bring me a grill that wasnt assembled properly, it checked before it was shipped

Ro
Review №57

Staff: Not friendly. Seem to assume that guests visiting will not buy...must not sell much. Prices: Very inflated. Variety: poorI should have known, when I saw the parking lot was virtually empty.

Ju
Review №58

I was originally very satisfied when ordering the hot tub. However after delivered the hot tub began to malfunction and it has been a nightmare trying to schedule a technician to come and service the hot tub. The holding time hangs up after 14 minutes so unless you visit the store dont expect anyone to help over the phone..

Jo
Review №59

I purchased pool table with thier Sales associate Brian, he went above and beyond to give me the best price possible . Great product, delivery team were very professional . I recommend working with Brian at this location, great customer service .

Br
Review №60

Shane Tolbert at Romeoville store is amazing. He was not pushy to sell. He explained every hot tub and matched us with the perfect hot tub. I still ask him questions about the water balance of the tub and he helps even though he gets nothing from helping. Please ask for Shane Tolbert. Highly recommended.

Vi
Review №61

Brian was Excellent! Showed me the trees and every odd and ends I needed for the holiday. Managed helping and keeping the store going, made the holiday traffic like a country road ha. Ciao

Ky
Review №62

Andre was amazing! Helping me navigate through all 50 trees on display. Was able to narrow it down. Great experience!

Jo
Review №63

I had done alot of research on purchasing a new hot tub to replace our old one. So I was pretty versed on what I wanted. I called around and through my calls I happily stumbled upon Andre at the Romeoville American Sales store.Not only was he not pushy, but he was very knowledgeable in what I needed to know and answered all my questions. Since I had already done a ton of independent research I could tell he wasnt trying to float any lines or sales pitches.He made our purchase painless, didnt withhold any deals they had and was completely transparent on the extremely long wait list (which is everywhere not just American Sales).I would highly recommend you go see Andre at the Romeoville American Sale. Hell take good care of you, and this is coming from someone who never leaves a review. But I really felt he deserved a great one!

Jo
Review №64

From the moment I inquired about the trampoline, I received and immediate communication from Jessica Koltas out of your Romeoville Illinois location she was very courteous and informative on all the options that were available to me . It was a very seem less and great experience ! Thanks for all your help with this purchase !

Mi
Review №65

We purchased a hot tub from American Sales Romeovile store during Covid shut down. Danielle was so incredibly helpful with this purchase. She supplied us with so much info and advice and made us feel comfortable making that purchase without even seeing the hot tub in person. Danielle has promptly answered every email question/concern I’ve had from start to finish and has just been really pleasant to work with. I highly recomend this store for your hot tub purchase.

Ti
Review №66

Awesome place found what I needed and the employees were nice

Jo
Review №67

Jessica was a huge help! She showed me where everything that I needed was and was super helpful with any questions I had.

Ke
Review №68

Jessica, at the Romeoville store, took great care of us! She made sure we had the correct price on our new Christmas tree and was very helpful in the pick-up process too. Employees like her are the reason this location is our go-to Cristmas store!

Da
Review №69

Just purchased a home with a pool and had no idea how to close it. Brian from the romeoville store was awesome! He walked me through every step. Very knowledgeable. 5 star experience 100%. I will be coming back here for everything I need.

Jo
Review №70

Love this store have been shopping here for years. Salespeople are very nice, knowledgeable, and available to help. Christmas is my favorite time of the year.

Am
Review №71

Brian at the Romeoville store was absolutely fantastic! Our son was desperately wanting a blow up turkey for thanksgiving for our yard and Brian went above and beyond to make sure we had everything we needed/wanted for thanksgiving and Christmas. We will continue driving to Romeoville for Brian’s assistance. 5 stars all around!!

Ri
Review №72

Andre was fantastic. Knowledgeable. Professional. Courteous. Patient with all of our questions. He was a great help in our decision of which tree to buy.

Ds
Review №73

Good place for any kind of pet

jo
Review №74

Purchased a gazebo from them in the beginning of the summer. Brian was awesome answering any question I can come up with between the different models. Helped me make a decision on which one to go with and couldn’t be happier. Delivery was faster than I expected. And the quality is awesome already been through a couple bad storms and still holding strong!

Ka
Review №75

We bought a pool this summer from American Sales. Danielle Collins was the best, extremely professional and help guide me over the phone due to COVID to purchase the best pool for our family. We are thrilled with the entire experience including a professional installation. Danielle made what our summer the best summer our family has had together during the pandemic and a very unsettling time. Thank you American Sales and Danielle!!

Pe
Review №76

Great experience with Jessica, very informative and detailed with her product knowledge!!

Er
Review №77

We worked with Andre to purchase our above ground pool. He was very professional and extremely knowledgeable. His customer service was outstanding and he always made it a point to follow up when we had additional questions, even after we put our deposit down. Thank you, Andre!

Jo
Review №78

So many choices for decorating for the Holidays! Store is well organized and clean. Would recommend to anyone to shop here.

Ni
Review №79

Taylor was so so so helpful and extremely sweet! She went above and beyond to help us out! Not only did she help out on the phone but she went above and beyond in the store as well! Thanks so much Taylor!

Kr
Review №80

We decided to invest in our backyard due to the shelter in place order. It’s only been a month and it’s one of the best investment we’ve made. Shane made the process incredibly easy even though we couldn’t be in store - we told him specifics on what we were looking for and he would send us options via text (how I prefer communication). So happy with our purchase and the white glove service American Sale provided us. We will have many great summers in our backyard for years to come!

Ma
Review №81

Brian was a great help and found our dream tree at another location as it was out of stock at Romeoville. Thank you for making our Christmas perfect!

Da
Review №82

What a great selection of Christmas trees and other seasonal decorations. Jessica was a great help to us in picking out our tree.

Ke
Review №83

We just bought a pool and are working with Brian. Hes been great - realistic with expectations, great with communication and patient while we make our decisions. Hes knowledgeable and gave us a few scenarios when we were tryng decide/price options. He made sure we got in touch with the contractors. He has also been accommodating during a setback. Hoping the process continues smoothly!

Jo
Review №84

We bought a pool in may and we knew nothing about them. Brian G answered every and all questions with patience and helped my wife and I understand everything we could possibly need to know. Owning a pool seemed intimidating but Brian educated us on everything to the point where I feel like I’ve been maintaining a pool my whole life. I couldn’t recommend American Sales enough!

Ja
Review №85

Our pump went out on our pool- we’ve purchased our pool and hot tub at American sale- I’ve called a couple of the locations. So busy on probably the busiest weekend for them if the year. I’ve been put on hold many times- they are trying hard and I know. Then I called Romeoville! Wow! Even tho they are busy they couldn’t have been nicer and more helpful on the phone! First Destiny- who just happens to be only a few days in- was amazingly friendly and helpful- the hands off to Nickie! Nailed it! Nickie was amazing- found me the pump I needed made my stress go away! Too many times these days customer service has gotten poor. Not with American Sale Romeoville!! Nickie and Destiny- you have what it takes! Thank you!!!

Go
Review №86

Set up grill and closed the gate that is key!

Li
Review №87

Brian at the Romeoville store provided outstanding customer service. He went above and beyond for us. Much appreciated!!!

So
Review №88

The store has beautiful Christmas displays throughout. Jessica had great product knowledge.

Ge
Review №89

Brian was great to work with. Cant wait to get the pool table set up.

bl
Review №90

Order placed 4 mos ago still waiting

Am
Review №91

They have quite a variety of outdoor furniture, recreational items like pool table, air hockey as well as lots of pool configurations and options. Ill definitely be visiting again 😊

Ro
Review №92

Nice customer service by Griffin

Je
Review №93

During these crazy times, it happens to be our twins birthday. We have wanted to get them a play set and I tell you what, it was the easiest decision to go through American sale with the help of Brian. He was amazing. He responded to my request quickly. Texted me all the information. Photos, specs and pricing. He called me from the location sent over all the paperwork and sales records. I wish everything in life was this easy. Thank you Brian for all of your help and your great personality! We will definitely come in and see you when we can!

Ad
Review №94

The staff at this location are absolutely fantastic! Special shoutout to, Danielle! She was low pressure-no pressure when helping my family pick out a pool for some fun in the sun! Trust me when I say she is all about the details; comparing models, features, and quality so I got the most bang for my buck. If you are in the market for a new swimming pool you owe it to yourself to stop by and see her, as well as the rest of the team! Thanks again, Danielle!

Th
Review №95

Andre was great help and we found a killer deal on a poker table I’ve been wanting for years.

Ma
Review №96

I purchased a pool and swing set from Shane at this location. I had a great experience working with him. He has made it as easy as possible and will answer any and all questions. He takes pride in his work and makes sure you the customer is happy. I recommend using him Shane for any of your outdoor needs.

Ke
Review №97

We reached out about a play set after our order to another place (not American Sale) fell though. Brian Geever was super responsive and professional. Our swing set came on time and we had no issues with the order or coordination. The swing set is also great quality. I would highly recommend American Sale for an at home play set with delivery and assembly.

Ro
Review №98

We went to buy patio furniture. We found exactly what we wanted for about 40% less than another place we had visited. The service was extremely courteous efficient and informative. They also informed us of a rebate which we did not know about. They also had all the accessories we needed. We were completely satisfied.

La
Review №99

Brian is great! Highly recommend this store. Truly outstanding customer service!

Th
Review №100

Amazing Store with a large variety of Accessories to make your home feel more Lovely and Warm. Great customer service and I’d like to give a big THANK YOU to JESSICA for being so KIND and HELPFUL during our visit. Will most definitely visit again!

Information
100 Photos
100 Comments
4.3 Rating
  • Address:745 N, Center Blvd, Romeoville, IL 60446, United States
  • Site:https://americansale.com/
  • Phone:+1 815-512-7171
Categories
  • Hot tub store
  • Christmas store
  • Swimming pool supply store
  • Outdoor furniture store
Working hours
  • Monday:10AM–7PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–7PM
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible elevator:Yes
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Wi-Fi:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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