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Metro by T-Mobile
318 Nassau Rd, Roosevelt, NY 11575, United States
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Metro by T-Mobile
Comments
Si
Review №1

Went to this place in November 2020 thanksgiving weekend and met the owner Kim, she help me to buy one phone and a tablet, place was very busy but clean still she helped me with full patience, another girl Bianca was also very nice, I saw a bad review about Kim but after I met her my opinion got very positive, she was very polite helpful and she was completely honoring metro pricing, I am very happy I visited there, I don’t know why people try to spoil good people image, Kim and Bianca was excellent

Ja
Review №2

Waste of time and energy. I was told i have to buy accessories even though the phone is suppose to be free when you switch. Sales rep claims it is part of bundle and you have to get it, in order to get the phone for free. Smh

ka
Review №3

Scammers!!!! go to corporate If you have too !!!!IF I CAN GIVE ONE START I WOULD!!SOLD ME AN UNLOCK IPHONE FOR A LOT OF MONEY WHEN I COULD GOT IT CHEAPER AT CORPORATE STORE TOTALLY GOT SCAMMED

Me
Review №4

Scammers don’t go to that store! They over charged me when the phone is supposed to be free !!! The girl working there needs more training she barely knew anything she was talking about ! I DO NOT RECOMMEND THIS STORE !!!!

Ke
Review №5

Please dont go to this place they are scammers theyll charge a lot more than what theyre supposed to just to activate a phone theyre extremly rude !! People work hard for their money to get robbed by these people. Highly recommend not going to this store, go somewhere else.

Fr
Review №6

My phone bill has been the same 5 years😎👍

Na
Review №7

The girls are very nice, very pleased with the customer service they provide.

Ma
Review №8

Ask for Diana, she’s GREAT AT WHAT SHE DO. !!Anybody else always have attitude. If you wanna leave there satisfied ask for Diana I promise it will be a 123 and out the door .

El
Review №9

The girls are always very helpful!

sa
Review №10

Store is very nicely cleaned.

8
Review №11

STAY FAR AWAY from here as possible. I went in to take advantage of the deal where you switch over and get the Samsung Galaxy A2O for free. I was assisted by the owner Kim. She types my number into the system and tells me that I am only eligible for $100 off.... Huh??? So I explain the online deal and promotion and she says yes I know what deal you are referring to. I then ask why is my number coming up with only $100 off? How does this work? She says that she is not sure. Its the system that determines the price based on your number. Again, huh??? So I proceeded to walk away and it was at this point she started to quote prices to get me to come back. The 1st price was $270... I said lady thats the price of the phone! Her 2nd price was $250. I just looked and said seriously and started to walk out again. She yells out Ok I can do $20 but no lower. I said goodbye. It was the Westbury store that told me the true deal and that Kim was jacking up her price to cheat me my money. I go back to kim to give her a chance to come clean. I ask her employee to input my # and tell me what price comes up because I know you guys tried to scam me. She tells me no and that I should speak with her boss Kim. Kim calls and I let her know Im on to them and she goes on to say that it wasnt true. She wasnt trying to cheat me. That doesnt have the phone in stock. So why were you giving me prices trying to make a sale???? PLEASE STAY AWAY AND SHUT THESE CROOKS DOWN.

Ma
Review №12

Very good prices, always come here since they first open, ask for Diana very sweet young lady, very good costumer service . After leaving there today i was very satisfied.

Ro
Review №13

They have good deals!

Pi
Review №14

Diana is a great help she help me set up my new phone . Very sweet young lady I definitely recommend this place !

Jo
Review №15

Excelente customer service by the girls there.

ma
Review №16

Best one in town !!! Great costumer service, the girls there are always nice !

Pa
Review №17

Great customer service!!

Mi
Review №18

Great Place!

Ka
Review №19

Great job by the girls

Le
Review №20

I like this Metro Store. They always have good prices

Jo
Review №21

Excellent service

Ma
Review №22

I love this shop, they have good prices, the girl Diana knows very well how to treat you, the other girl with the wigs I think her name is Madelin she does not know anything and she does not know how to attend people is always what she always says bad attitude . Well if you are going to go shopping always ask for Diana or the other red hair.

Information
4 Photos
22 Comments
4.6 Rating
  • Address:318 Nassau Rd, Roosevelt, NY 11575, United States
  • Site:https://metrobyt-mobile.com/?cid=YEXT%7CGM-BD%7CListings%7CQ119%7CGoogle%7C
  • Phone:+1 516-442-0817
Categories
  • Cell phone store
  • Electronic parts supplier
  • Electronics store
  • Telephone company
Working hours
  • Monday:10:30AM–6PM
  • Tuesday:9:30AM–8PM
  • Wednesday:9:30AM–8PM
  • Thursday:9:30AM–8PM
  • Friday:9:30AM–8PM
  • Saturday:9:30AM–8PM
  • Sunday:9:30AM–8PM
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
  • LGBTQ friendly:Yes
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