Our mattress was so uncomfortable that we needed to trade it in. However, that was a month ago and we still have not received the new mattress. The reversible pillow top was amazing. Next time we buy a mattress it will be somewhere that has the products we are interested in. Jason Frank is friendly, just not too keen on their policy to switch to a more comfortable mattress. In the meantime we wait, and wait for our mattress. We should of went to Eugene and bought a $2,500.00. The $1,000.00 one is not worth the discomfort.

My husband and I made the trip in to see Frank and Jason a few months ago. We had been discussing buying a new bed for a while, as our old mattress was turning 15 years old and we just werent sleeping so great. Frank and Jason both remembered us from when we bought our old mattress and bedroom set at McMahans 15 years prior. We took our time and did plenty of research on some of the new models of mattresses. Then, with Frank and Jasons help, we finally decided on a Tempurpedic split king with the adjustable frame.It took a few weeks for our new bed to be shipped (because Covid), but it was definitely worth the wait. Delivery was prompt, and professional. We stopped in the store this afternoon to thank the guys in person because we appreciate all the time they spent with us, and the effort they put into helping us find the right bed. They went above and beyond with their service. 10/10 highly recommended!

My son and I stopped in today. We found they were able to finally open after all closures. We found an amazing deal on a mattress. Helpful and friendly. Top notch!

The customer service was great! Our bed is just what we ordered, if you are in need of a bed talk to Jason. Great experience!

Our sales rep Jason Frank was the best! Extremely knowledgeable and matched us to the perfect mattress for us, we hope...(havent slept on it yet, just delivered today). The delivery guys were great! The Mattress Store was over $1,000 less than same mattress in Eugene!

Great service, My dad was treated with kindness and respect. He was able to take care of the transaction from the comfort of their comfy recliner. The frame and mattress was delivered by 2 kind men. Our family is most thankful.

Frank has helped me in the past a few times and still remembered me. I came into the store today for my parents he was very helpful and gave good advice. We need more of you in Roseburg!Thank you

My husband and I bought a split king with an adjustable base! So easy to purchase, good deal, delivered and set up in Glendale! Thank you for great service! Connie Pederson

We had a very good experience in this store with Jason. Jason asked questions and listened to us which helped him to help us find a mattress that we all thought would work for us. Jason was not pressuring us in any way and he is very knowledgeable.

My sister and I, both with back issues, stopped by The Mattress Co.last week to see if there was an ideal mattress that fit our individual needs. Jason Frank waited on us and after much time answering questions, giving us information about Tempur-Pedic mattresses, encouraged to try out different mattresses, we found and bought the most comfortable beds. Thanks Jason. The beds were delivered in a timely manner by Mathew and Cyrus.

Frank at Roseburg store was super about helping to pickout our new mattress.Not a rush job and product knowledge was the best. He didn’t give a schmooze job but was making sure we had the best product for us.Thank you to Frank! All sales people need to pay attention to the way he interacts with people

Jason was very helpful and answered any questions we had. We got a very good price and a new bed set.

My significant other and I just got a queen size temperpedic bed we went through bankruptcy not too long ago and we were still approved for a wonderful bed and no interest! the two gentlemen were amazing! Nothing like sales people regular genuine genuine guys we are so happy and pleased with our experience at Roseburg Mattress Company that we will be finding a reason to purchase more products again . Thank You

A few days ago, went into the store. Frank helped exchange a bed that we had bought a few weeks ago and did so without a hassle. Keep up the awesome customer service!

I had a warranty exchange and Frank went above and beyond to make me happy!!!