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UScellular
780 NW Garden Valley Blvd Ste. 60, Roseburg, OR 97471, United States
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UScellular

Comments
Da
Review №1

Received Amazing customer service from a associate named Sam today she was extremely knowledgeable and polite. One of the best cellular experiences and the best and cost effective prepaid experiences I have had thanks to her definitely deserves an increase in wages

Ko
Review №2

The customer service their today was excellent. The gentleman helped me actually dave me some money on my bill with me even known i could had saved money. A okay in my mind.

Ja
Review №3

Tara from Cedar Rapids, Iowa helped me at getting my phone hooked up she was excellent towards us and was suoer knowledgeable when researching issues related to the phone not working. She had amazing customer service. 10 out of 10.

Fa
Review №4

Great service I got 4 phones for $216 a mouth the family likes them alot thank u

Ka
Review №5

Love the customer service I’ve received in the past and am happy with my phone and plan! Everyone has always been super nice and helpful and this location is my favorite to visit.Keep up the great work, guys and gals!

Je
Review №6

Go to Samantha Carter shes very straight forward and wont bs you. Shes hands down a trillion stars 🌟

Cr
Review №7

Short wait, knowledgeable sales person. Thank you

Sa
Review №8

Dear US Cellular:I hate you! Your coverage in Oregon is great but your customer service over the phone sucks! Your security procedures are stupid, who remembers the 4 digit pin? Seriously? If I have an address, phone number, account number, first and last name of account holder and credit card with security code what is the pin# for?In the end, you can take my payment without confirming it is my account, without telling me the balance and cannot give me a confirmation receipt without the stupid 4-digit pin?Your customer service is the worst!Sincerely,Me!

Da
Review №9

We went over our existing plan and they told us the plan we are currently on is the best for how we use our data.

Wi
Review №10

Ive been a customer for over 25 years. They have taken care of my needs. They are always less expensive than any other carriers... especially the garden valley store....!!!!

CH
Review №11

Went in for what i thought I wanted and came out with what I really wanted! Stacy was so knowledgeable.

Ja
Review №12

Sam was great the first time Ive been to that store where I got first-rate service

Sh
Review №13

Shelley was very knowledgable friendly and they had plenty of phones in stock to choice from

Ka
Review №14

Love this place.

an
Review №15

Friendly staff good selection of merchandise helpful and courteous

Ca
Review №16

Waited for over an hour they didnt acknowledge us when we came in then they called two different groups up who came in after us before us making it to late for us to get our stuff done. They only had 3 people working and one left shortly after we arrived for a break or something leaving only two up front with several sets of people waiting to be helped.

An
Review №17

Very pleasant & likeable guy who waited on me

Je
Review №18

Have tried to get my Voice Mail to work. It quit working 3 days ago and I have no way to check my messages. I called and no help whatsoever. I’m ready for my contact to end and find a company that works.

Da
Review №19

Very helpful and friendly

Ka
Review №20

This store was not helpful at all. I ended up going to the other store, getting all the help I needed and more!

Dj
Review №21

They need a number ticket as they are too busy to take down names. Waiting time 2 hours.

Ca
Review №22

Not enough help take to much time to just pay your bill. Prices are to much might be checking on new carriers soon.

Er
Review №23

I do not go into any of the stores (especially the garden valley store!) around here because the employees at the stores are incompetent.. I have gotten a lot of help by calling the US Cellular customer service, customer service people over the phone have even helped me when the incompetent people in the store couldnt..

Wi
Review №24

Very helpful people

Ma
Review №25

Very helpful

Ma
Review №26

Very helpful

Da
Review №27

Good

Information
12 Photos
27 Comments
3.9 Rating
  • Address:780 NW Garden Valley Blvd Ste. 60, Roseburg, OR 97471, United States
  • Site:https://local.uscellular.com/oregon/roseburg/780-nw-garden-valley-blvd/?utm_source=google&utm_medium=pld&utm_campaign=USCC_20_FFP_AC_LD_NA_NA
  • Phone:+1 541-672-0555
Categories
  • Cell phone store
  • Electronic parts supplier
  • Mobile phone repair shop
Working hours
  • Monday:11AM–4PM
  • Tuesday:10AM–7PM
  • Wednesday:10AM–7PM
  • Thursday:10AM–7PM
  • Friday:Closed
  • Saturday:10AM–7PM
  • Sunday:10AM–7PM
Service options
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Staff required to disinfect surfaces between visits:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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