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Pellicci Ace Hardware
14635 S Robert Trail, Rosemount, MN 55068, United States
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Pellicci Ace Hardware
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Re
Review №1

Great local hardware store. Staff are both friendly and knowledgeable. Definitely look here before going to the big box stores.

Sa
Review №2

Majorly great customer service. Called in for a potential home delivery when I was unsure if I was in their delivery range- Tyler was immediately helpful and made it happen. Above and beyond, would recommend this store to anyone.

Ch
Review №3

You arent wandering around looking for something and hoping you might find an employee. The minute you walk in you are assisted and since I never know where I need to go this is my go to store. Far better than wandering around a huge superstore. In and out, done. Love this place!

Ka
Review №4

The staff here are amazing! Every worker asked if I needed help when I walked in, so I found what I needed right away. I cannot say enough about how friendly and helpful the staff were!

Ah
Review №5

Pelliccis is my favorite place to shop for all my hardware needs. They have the most friendly and helpful staff I have ever dealt with at a hardware store. Every time I come in I am greeted with a smile and asked if I need help finding anything. The store is clean and organized and the employees are willing to do extra work to get you what you need. I have placed special orders through them with no trouble at all, and the item came in four days sooner than expected. I have also asked them for a snow shovel in July (mine had broken last winter and i didnt want to be caught without one) and the employee went into the back and brought me out the one I had requested. I always stop by Pelliccis first when taking on any project. BTW, if you need a good shovel, the one in the picture has been my favorite one so far.

Ti
Review №6

Friendly and Helpful Staff! Good Selection of Products. Dog friendly store.

La
Review №7

What a local gem! We are so lucky to have this store in Rosemount! The online order pickup is super convenient. Staff are friendly and helpful!

Sc
Review №8

So glad this store replaced the hardware store that was here. I missed having a small store to go to when the first one closed. I hate going to Menards and Home Depot unless i have no other choice. The staff here are very friendly and helpful. Love this store!

Ma
Review №9

Exceptional individual service with a smile.My go to hardware store!

Jo
Review №10

Out of this world friendly staff. They seem to have everything you need. UPS drop of is incredibly useful.

Me
Review №11

I enjoy shopping local. Tyler does a great job with his store.

Bi
Review №12

Good service. Always seems to have What you need.

Mi
Review №13

Stellar service every time! Ive been in numerous times for random questions and they are always able to help me. I love the small town feel and the assortment of products they carry. They dont carry junky products like some other big name stores. Great store all around!

Ke
Review №14

Always helpful. And while they may not have 17 different types of plungers and be slightly more expensive than the big box home improvement stores the level of service more than makes up for it. Plus, its nice to support a locally-owned business.

Ro
Review №15

Nice stuff they really know what there talking about

St
Review №16

Nice store with hometown feel. Every time I go in everyone is friendly and helpful. They can help you with all your projects. Two thumbs up. 👍👍

Gm
Review №17

A new Ace for me so far so good...

Bu
Review №18

Wow. Just went in for a new battery in my key fob for my car. Josh not got the battery but actually changed it out for me. What took him 3 minutes probably would have taken me 30... A+ customer service guys...

Br
Review №19

I love our local hardware store! The people are always ready to help find whatever you need. Very friendly service!!

Ke
Review №20

I shop there first before the big box stores.

De
Review №21

Love it. Friendly service. Great experience. We needed a squeegee and they were so helpful.

Li
Review №22

I would not recommend shopping here if you care about getting sick. We always try to shop locally and have been shopping here even though we notice that employees tend to be cold and unhelpful when we come in with a mask. Recently, despite MN being in the midst of a COVID surge, they allowed two men in the store without masks, greeted them enthusiastically, and said nothing. If they dont care about their community why should we care about them and their business?

Ge
Review №23

Very helpful and friendly.

St
Review №24

Very friendly and helpful.

To
Review №25

Friendly, well stocked neighborhood hardware store.

Su
Review №26

So excited to always support local town stores but I am finding it harder than i thought. Service stellar but for the times I have been in (and hoping a fluke but keeps happening) they did not have needed items in stock. Most recently out of basic furnace filter 16x20x1. Expecting more in 3 days. Needed a toliet part -they could order it. needed single pane window and screen repaired. Was told “perhaps” guy would be in midweek.was told try Rosemount Glass. I went to directly to Apple Valley Ace.Service and repair if I waited in the spot. Have not run into stuff not in stock ever, at AV location. But I so value local will but on time crunch situations less likely to go a Rosemount first. The former Rosemount hardware seemed to have better gauge of perhaps the ages of houses (from old to new builds) and never ran out of basic hardware fittings or filters etc. one reason we ALWAYS frequented it. Just saying... I hope the “P” hardware family reads this review.

Jo
Review №27

Always willing to help and they all seem to be knowledgeable

Ri
Review №28

I did a curbside pick up order today, they came out and loaded my car faster than I could even blink. The “your order is ready” email took longer than expected, but I was not in a rush for my items, overall very satisfied with today’s service.Back track about a month ago, my husband & I went into Ace for some items, we proudly wore masks - I have to agree with some other comments - that virtually no Ace employees were wearing masks & no effort to safeguard the check out area, you’d think a hardware store could easily whip up a plexiglass shield at the register. #decreasethespreadLastly, I love that we have a small, local hardware store that ALWAYS has what I need, I will continue to shop at Ace!

Ri
Review №29

Awesome little local hardware store! If youre doing a project they probably have what you need. A surprisingly large and diverse inventory for a small store. You will always be met at the door by a person to help you immediately. Pretty much the opposite of the experience you would have at one of the big home improvement stores. Go! Patronize these guys! Its really nice to have a hardware store in town.

Th
Review №30

Nice people..nice store,the person at the counter could have been more friendly.He looked very serious.

Da
Review №31

These people are nice and helpful. I prefer them to other big box stores.

De
Review №32

Choose Home Depot or another hardware store if you want to maintain adequate social distancing, use carts that are disinfected and interact with employees that are masked. They had what I needed, but my health is important too.

Ar
Review №33

The guys here are a bit invasive but very helpful nonetheless. Good store with good products and availability.

De
Review №34

Wonderful service and staff! So happy theres a hardware store in town!

Sc
Review №35

Pellicci in Rosemount seems to always have what I need. I am so happy they are in town. I love supporting smaller businesses and their staff is so knowledgeable and unlike the Big Box retailers, there is always someone at the door to greet me and help me find exactly what I am looking for...

Br
Review №36

Nice to have a local hardware store where you can buy single digit number of screws.

Ci
Review №37

Still not requiring masks and social distancing. Get with the new reality guys and protect your customers. We want to support local business but not at the cost of our lives.

Ti
Review №38

Amazing Hardware store. A place rosemount has been missing for many years. Very friendly help, and knowledgeable on products. Manager Tyler knows a lot, and will help with any issue you may have.

JO
Review №39

Very friendly and helpful staff!!!

Ro
Review №40

The store is clean. The staff is amazing and if they dont know someone working with them will. Great experience!! I had two window panes cut for my garage and they fit perfectly. Now if only I was a master glazer 🤣

Di
Review №41

Finish nails

Pa
Review №42

Weve waited too long to get a hardware store back in town!Attention People of the area!Dont waste this opportunity by going to the big box stores to save several dollars here and there! True! Ace will not be able to compete against them on larger items, but consider it the cost of supporting a local business and helping to keep a hardware store here in town!Keep in mind, if you dont see it on the shelves, they can have it there in a day or two for you.Lets help them stick around for a long time!

Jo
Review №43

Best customer service.

Da
Review №44

Great smaller town hardware store. Great staff and clean store.

Be
Review №45

Great personal customer service to help you find exactly what you need.

Ma
Review №46

Very active and helpful staff. Fast service.

Da
Review №47

Great service! Lots of options!

Br
Review №48

Helpful, friendly staff. Well organized, decent selection. Gotta love it.

Er
Review №49

Great to have in the area again. Well stocked with quality tools, tons of small stuff for your projects, even some trim on hand!

Ri
Review №50

People very friendly and helpful.

Ju
Review №51

Pok

Jo
Review №52

Helpful and friendly employees.

To
Review №53

I couldnt find what I was looking for but staff was very helpful and friendly and pointed me in the right direction. Thank you.

Sc
Review №54

Nice place. Nice people. Very helpful.

Ch
Review №55

Service was nice and I got help locating what I was looking for.

Em
Review №56

So glad to have a hardware store back in Rosemount, very nice...

Da
Review №57

Very helpful staff!

Pa
Review №58

Great store

Le
Review №59

Always helpfull and friendly.

Je
Review №60

Helpful and friendly.

St
Review №61

First time here since the covid outbreak. The store is not taking safety precautions, such as employees wearing masks, and limiting the number of customers inside the store. No plastic shields at the checkout like you see at Menards. No way to social distance in the store. The place was so crowded that I left without buying what I came in for.

jo
Review №62

Up vote for the great service.

ga
Review №63

Friendly staff willing to help!

mi
Review №64

Friendly, just waiting for my item I ordered 9 days ago to come in.

St
Review №65

Second time visiting the store and they didnt carry the item I was looking for.

Do
Review №66

Very helpful folks.

Pa
Review №67

Very helpful friendly service

Pa
Review №68

Excellent service.

An
Review №69

Great store to shop

Se
Review №70

Great hardware store

Ra
Review №71

Palessi hardware store

J.
Review №72

Great

Ky
Review №73

Friendly staff

Information
9 Photos
73 Comments
4.6 Rating
  • Address:14635 S Robert Trail, Rosemount, MN 55068, United States
  • Site:http://acehardware.com/store-details/17422
  • Phone:+1 651-344-7377
Categories
  • Hardware store
  • Home improvement store
  • Paint store
  • Tool store
Working hours
  • Monday:8AM–8PM
  • Tuesday:8AM–8PM
  • Wednesday:8AM–6PM
  • Thursday:9AM–5PM
  • Friday:8AM–8PM
  • Saturday:8AM–8PM
  • Sunday:8AM–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • NFC mobile payments:Yes
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