Recently bought a 2015 Honda Accord EX-L. BMW of Roseville was fantastic during this process, I was a first time buyer and they worked hard with me to ensure I could get to a payment that I can afford. The vehicle had a battery issue right off the lot which wasnt there during the test drive and they took it in immediately and replaced the alternator and gave me a new battery in only a few hours. They also gave me a full tank of gas for the trouble. Highly recommend BMW of Roseville, awesome people there!

We had simple and smooth experience leasing our BMW X5. Mark was excellent and maintained frequent communication and updates with regard to the status of our order. Finance got our paperwork don’t in 20 minutes and we were out the door. Wouldn’t hesitate to buy again from BMW Roseville.

Superb experience again at BMW Roseville. Elizabeth was efficient and courteous during the initial stages as my car was delivered to the shop, and she made sure that I was fully informed throughout the service. The job was completed much faster than I expected, and the paperwork was ready when I arrived. No waiting, no unpleasant surprises, no unnecessary charges; Elizabeth always takes care of it! Great team - I wouldnt take my BMW anywhere else. Thanks again!

Last week I brought my 530e to this dealer for the third annual service. I had no complaints, so it was just a routine service. The car was returned to me totally drained of electric power. Fortunately it had a half-tank of gas, so I was able to drive home and plug it in. If a mechanic leaves a car totally drained of electric power, I wonder what else he missed.

My boyfriend and I had the pleasure as first time buyers working with Cassandra to guide us throughout the whole process. She was very helpful, polite and efficient. Not only were we able to purchase our dream car, she also made sure we were taken care of and that the car was to our liking. I’ve never experienced such superb customer service skills. It was truly a pleasure having her help us.

Best vehicle purchasing experience I’ve had. Phillip in sales and Thomas in finance were super helpful and informative without all the typical shenanigans you find at dealerships. This was my first experience trading a vehicle. The only reason I did was the quick, equitable offer Phillip provided and no hassle exchange process. Roseville BMW is doing everything right and I recommend them to anyone interested in a new or used vehicle. Thanks for the Sequoia, we love it!

Absolutely an amazing experience! Ronny Monnagan (sales) and Omar (in finance) have been great to work with. Both went above and beyond to make my first time BMW buyer experience the best! Ronny and Omar showed their professionalism and the experience was easy and fun. Really happy with my purchase. Definitely planning to be back:)

My service advisor was very pleasant and considerate. The estimate of 3 hours took 7. Their work is good but as expected, a bit pricier than other shops. I was very pleased they could get me in with short notice. I will be going back for some recall extended warranty work.

Very pleased with the service. The follow up was not aggressive and overbearing. Requested a pick up from home to the dealership and was provided transportation. Salesperson Cassandra was helpful and very pleasant to make my final choice in my vehicle. I would purchase from BMW again due to her professionalism! She’s an asset to the team.

After inquiring about a X5 lease online, Ronny reached out and asked for information to get me started. I was looking for information on the numbers. I told Ronny I changed my mind to the X3 and he invited us to the dealership to view one they had in stock. Although it wasn’t the exact one, I was able to see the size and Ronny shared some of the features with me. After asking what Colors I like he checked to see what was incoming. It took just 2 weeks from that meeting to picking up my car. Ronny was great to work with. I laid out my expectations and what I was looking for. He didn’t try to steer me in another direction but provided valuable feedback.He made the process so painless. The pickup was easy and organized and he spent time going over features with me. I didn’t feel rushed at all. I appreciate him taking the time to check and see what was incoming, providing feedback and sticking to my needs. He is a gem!

Leasing my new M440i from BMW Roseville was a pleasure. Filip guided me through the entire process from ordering the vehicle, keeping me informed on the progress of manufacture and delivery, and efficiently completing the lease details when I picked up the car. Overall, an excellent experience.

Nick was fabulous when I had a warranty issue on a used Corvette I purchased. Just a minor brake squeak but Nick saw to it that issue was addressed immediately. Must also mention that the car was meticulously checked and had new tires put on car and new brake pads and rotors all around prior to being put on sale. And the detail to cleaning the car inside and out was impeccable. Car looked like it just came off showroom floor. They truly care about the vehicles they sell and make sure the customer is happy after the sale. 5 stars without a doubt.

So my service advisor was honestly the best person ever to work with Jeffery was his name. he was professional and very informative. the only thing I can request is if a customer is going to leave their car longer than couple of hours a shuttle or loaner car would be great.

So I have to say that I typically do not write reviews. However I thought that the customers should be aware of whats going on at BMW Roseville. I drove 20miles to the dealership for a promised cash evaluation and oil change. I have to say that my experience with the service people was amazing!!! AMAZING!! They went above and beyond to accommodate me, helped me decide what I needed to do etc. Sales... a whole different story, hence the 1 star. Buyers BEWARE, esp if you are looking into potentially trading in your car or need an evaluation. The sales person lost interest in me the minute I mentioned that in order to decide whether I wanted to trade in my car or not, I needed to know the value. Then he called me back 2h later and told me that he had to reduce the cash price (never related the starting point) because service told him that I needed new tires. When I tried to get more info he repeated what he initially said, told me my car was ready and said bye. When I went to pick up the car, service told me that I didnt need anything and that they would not recommend replacement of the tires. They also made the point of showing me the multi point inspection along with a video as proof. So, the sales person LIED to me. Why? I have no clue. So Byers BEWARE.... LIES, LIES LIES. I mean I am not that naive. Lowballing is expected but at least be smart about it. Dont come up with stuff right before I am meeting with service. Did he think that I would not be cross referencing his info with service? This is such bad customer service. Stay away. At least go to a dealership that the will value you as a customer... or pretend to.

Great service. Laura was professional and kind. This dealership definitely needs to keep Laura around. Love the text updates! I will recommend Roseville BMW Service to others. Thanks again Laura.

BMW of Roseville made my service appointment painless. I called the dealership and waited, at best, a couple of minutes and was greeted by a friendly representative that signed me up for a drop-off date. I dropped off my car and service agent had a loaner car ready for me to use while my car was being serviced. My vehicle was ready when promised and the service agent had all paperwork ready so I was able to come in and easily check-out and be in my way. This experience was seamless from beginning to end. Great dealership!

What an amazing experience. Josh was a pleasure to work with, and they worked hard to make sure the process was as easy as possible for me. Definitely recommend!!

Had a great experience at BMW Roseville!! Laura was the best, super sweet and kept me in the loop on my car service the whole time. She was easy to work with! I’m definitely going back for all of my services!

We recently moved to Granite Bay and was pleased to find a BMW dealer so close to us for our regular Service. Jeff Brown was our Service Advisor and is awesome. Went over all the options for Service, easy to talk with and he delivered against what he said he was going to do. No Loaner car was available but they sent me home (and picked me up) via Uber. Perfect

Very good fast service and friendly invitoment. And that’s what all customer needs .

They have always treated me right. Excellent customer service!!! Ive taken my i3 to them twice and both times I have received outstanding service.

They’re pro-active in reaching out, send reminders, take your car in exactly when they said they will, do a nice job, and return the car washed!! Very good experience

I gave it a 3 star and not a 5 star is because when I picked up my car there were water spots all over the entire car although I had made it clear to advisor that I just washed my car fully detailed so no wash. I don’t think they washed it, but I think they parked it next to other cars that they sprayed wash on the others and got water all over my car and left all those dirty water spots dried off.I love this dealership as a dealer, and the advisors are all great; however their complimentary car wash service is absolutely horrible. You can tell the people they hired to do the job simply don’t care at all on the quality of complimentary service to the customers.

Gina did a great job from beginning to end. She was really pleasant and nice. I was impressed with how little time it took for numbers to be presented and ultimately how fast the entire process was. Ill be back.

I just recently bought my first BMW but it was from another dealership. I noticed something wasn’t right and decided to take it in for repairs. Everything about my experience was amazing! The customer service was excellent. They had great communication with me and kept me updated on everything that was going on. The repair was quick. My service rep was Jeff and he was very professional. My vehicle will definitely be getting serviced here in the future. Thank so much for making my experience painless.

Gwen was awesome, I highly recommend seeking her out if you are looking for a car at BMW of Roseville. We are very pleased with her level of service. My wife went down for a test drive and ended up loving the car. Gwen followed my wife to our house in the car so I could check it out and sign the paper work. That is going above and beyond as far as service is concerned. Thank you Gwen, we love our new vehicle!

Went in for service and did a little window shopping. Met Josh who was very knowledgeable regarding all makes and models, as well as Leasing vs. Financing.

Michele at Roseville BMW did a great job helping us buy a new BMW. She was very helpful and looked into every detail we needed. She cared about doing what was right for us. My buying decision was very much decided by her professionalism. Even after the sell she still went out of her way to make sure we where 100% happy and understood all the gadgets.

My service rep Laura Stevens was very helpful from beginning to end. Nick the Service Manager was also very helpful. Both deserve top marks.I needed repairs unexpectedly, and the BMW Roseville Automall team took great care of me, including getting me a rental car immediately.All well done. Thank you.J D Bowe

Went in for recall work. Spent several hours but it didnt even seem like it. Laura, my Service Advisor, was extremely accommodating and they have a wonderful lounge (waiting area). The technician identified additional damage with my wiring associated with one of the recalls on my car. They replaced that whole section of wiring along with the recalled item. Peace of mind is priceless. Thank you, BMW Roseville!

I received amazing service and it was hassle free. I was allowed to take the vehicle to my mechanic and have them inspect it before moving forward with my purchase. Cassandra was a rock star and very informative. Tommy in finance was amazing and very personable. All in all they both deserve a raise!! Was my easiest car purchase yet.

Laura made my service experience easy and headache free as I am new to this dealership but not to BMW. Very fast turn around and they even fixed my curbed wheel at cost. Love all the support they give their customers.

Laura Stevens is incredible! She is very knowledgeable and you can tell that she really cares about her clients. She is quick to get back to you and amazing at communicating. The second she knew something she would let us know right away. This is the best experience I have ever had at BMW and I will be requesting her every time I need service!

Excellent service from my advisor…Nghia Nguyen ..!!! He was informative and took time to explain all service I needed, when to bring it back and even took the time to converse about my other vehicle for better service .. the only problem I have is NOT with my adviser .. it is with BMW … I bought me 4 series in 2016 .. and when I needed maintenance I always got a loaner and never a question about if they were available.. one of the great perks of buying a BMW … I waited for 5 hours and two other where there even longer … my girlfriend bought a Lexus and her warranty is up and has been up, but when ever she goes in she gets a loaner .. even for small things like a flat tire or headlights that needed to be replaced … that is service ! BMW USED to be this good … other than that I want to again thank my service advisor for his help he was great … thank you Nghia !!

Always have great service by my guy Jeff there. White glove service, and always attention to detail and safety.Thanks guys! 👊🏼

Great car buying experience! Cameron and Shane were awesome! So professional and made everything so easy. Excellent customer service, thank you!

Gina was amazing! We went to about 7 other dealerships and this was by far the best experience out of the other 7. It was easy and straight forward. Best of all they are willing to work with you on the price of the car.

There was an issue with customer service, I mentioned the issue to the sales manager. He stop what he was doing and explained my concerns and put me to ease. He offered a 10% discount for the confusion. At the end of the appointment there was another issue. I let it go and settled. Later I received a email from the Management asking about my experience I replied with the events. I received a phone call from Nick the service manager who heard me and immediately wanted to make it right. I feel he heard me because when I came back to finish service I was received by Chris who was professional, warm and friendly. He made me feel respected. I appreciate the fact that BMW valued me enough to pay for two back brake pads. Who does that? Roseville BMW that who.That you

Great experience! The team made my purchase quick and easy. No hassle. I LOVE my new BMW! Would definitely recommend!

Excellent service especially as it was very last minute. This has changed from the poor experiences of around 3 years ago. Jeff could not have been more helpful as a service advisor as were the maintenance specialists in the service area. They seem to made great strides in improving their service representatives and is more in keeping with the expected BMW experience.

Be careful, this dealership REFUSED to honor their own words. Before taking two hours driving to their dealership, we reached a deal with their salesman Richard over email on the applicable discounts, and even applied and got approved for the loan through BMW financing. The car arrived three weeks later, and unfortunately, Richard took a sick leave on the day we came for pick up. Things CHANGED completely when we arrived. The manager REFUSED to honor any agreement we had with Richard despite written records, and said all the previous agreements on the discounts are no longer valid: here is the new deal, you either take it or you leave. To get the car, we have to apply for the loan AGAIN which leaves another hard inquiry on our credit report. I understand the market is crazy now and they dont worry about having no buyers. Still, their behavior and unprofessionalism are MIND-BLOWING.

I live out of the area, and drive all the way out here because I want the best possible experience. Came to buy my wife a new 2021 BMW and my shopping experience was truly spectacular.There was absolutely no pressure. The staff was amazing and my salesmen Richard W. was very professional, knowledgeable, and straight forward.Ive recommended you guys to all of my family, and Ill be back again soon!

Nia was a superstar. Answered all of my questions in earnest and was very knowledgeable on all technical aspects. Great service all around.

Weve been doing business with Roseville BMW since 2003. Not once have they disappointed us or failed to come through with anything. It is nice to see the same person in the same dealership for 18 years too. David the Sales Manager is always willing to jump in and help ever since we first stepped in the showroom over 18 years ago.The service department is great to work with as well!

I was looking for a specific car I saw on their website through CarFax, and am glad I came here. My husband and I weren’t bombarded by sales people, just one and we had a good 5-10 minutes alone with the car. We appreciated that. The test drive process was super easy.We expected a lot of pressure for down payment, monthly payment, etc. None of that happened. It was probably the best buying experience we’ve had in a car purchase. We knew what we wanted to pay per month, our max down payment and they had no problem updating as we went.Paperwork was completed quickly and thoroughly. It was a great experience. A friend bought a truck from BMW Roseville prior to my purchase, and she was very happy with it too, even recommended the sales consultant she worked with.Oh! And we wound up with a lower interest rate than we were quoted.Superb job!

Great experience with Filip, David, and Tony!Thank you for keeping me informed during the whole process. Filip, is a great salesman. If you have any BMW needs please ask for Filip. My wife is enjoying her new M5 comp.

Laura was great to work with. Service department does best to ensure vehicle is ready as promised.

Mark H, thank you for a great car buying experience.. you were awesome! Very professional and friendly.. thank you for helping us with our purchased..

Great experience! I brought my car in for of a number of reasons including the check engine light being on which was resolved along with everything else! My service advisor, Nghia was amazing and called me with updates and answered all of my questions! Thank you BMW of Roseville!!!

I was sold a very nice Volkswagen Passat. I received a great A.P.R, and a great price for the car. It had very low mileage for a 2017.

The service so fast and quick no waiting the service consultant LAURA STEVENS shes on it to got fix my car on the same day shes the best of her job I give her 10 -10 . BMW of Roseville I will recommend to y Family and Friends best place for buying a Car no Hasssle you guys are the best BMW of ROSEVILLE ... THANKS

The services of the BMW dealership Roseville left extremely positive impressions, for a long time I was looking for where it is more profitable to buy a car, and here the prices are reasonable, besides, the reliability of the salon and the competence of the employees are beyond doubt. We arranged everything quickly, it is clear that they value their buyer here. I would like to express my special gratitude to the manager for the professional approach to their business, attentiveness and courtesy. BMW x7 is not a car, but FIRE ... Thanks to the salon, prosperity to you and worthy customers ....

Amazing experience! Super friendly staff. Knowledgeable and willing to answer any questions. Love that theyre transparent and upfront.

I was having an issue with my airbag detector and had receiveda recall notice on it. So I made an appointment with Roseville BMWto fix the airbag.On the day of the appointment I took my car to the dealer and wastold it would take about 40 minutes and sure enough it was about40 later I was told my car was ready.Signed the paperwork and I was on my way.I appreciated the professionalism of Roseville BMW It is a realpleasure to have them service my car

BMW at Roseville is my go to dealership for over the past 20 years. I have leased/purchased multiple cars throughout the years and Mark Holland has always given exceptional service. Never pressure but sincere and honest and he always finds me the vehicle that he knows we like. He remembers the features, color of interior and exterior and options that we look for in a car. He always makes sure our experience is pleasant, fast and that we are well taken care of from the beginning to the end. I recommend anyone looking for a BMW to go see Mark Holland at BMW Roseville.

Laura is awesome! She had very good communication with us and kept us informed of the entire process.once again she has provided excellent customer service even when we were not assigned to her! She is truly and amazing asset to the company!

Joua, my advisor, greeted me pleasantly to go over the service plan. We added one suggested item that I had no idea was needed. I waited in a very comfortable loungeas the work was completed. After a reasonable period, she escorted me to my freshly washed car making sure they had left nothing behind. This was a great experience.Rochelle Vandi

Great service department no complaints

We went in to BMW of Roseville to test drive a used BMW but decided to lease a new X1 instead. Ali helped us with the process and was wonderful. He answered all of our questions and was never a pushy salesman which is why we decided to purchase with them. He has reached out and helped me with questions about the car multiple time since we purchased as well. If you want someone who will work with you and not be a typical pushy car salesman then we recommend working with Ali.

What a wonderful experience, thank you!We really appreciated the helpfulness, time, and sincerity with our purchasing experience!Both Gina and Thomas made, what initially was a stressful and nervous process, into the best car-buying experience we have ever had.

I will never go here again, I was told that they will talk to the finance manager and call me back. I was never verbally told that I didn’t qualify for a car. I called back and asked for a status call and also emailed with no response back. Their customer service sucks. I have many years ago bought a car from here and ended up having it serviced by a different bmw dealership because of their lack of customer service in the service department.

I am a first time BMW buyer. Had a Great service, very professional and dedicated staff. overall had a very great experience. A+++

Great folks and a kudos to Cassandra Bird and Tommy in the finance dept. They took care of me throughout the purchase process, and were always ready to help! Thanks Again!

Outstanding customer service. Richard W was excellent to work with.

Elizabeth is awesome. She kept in touch giving us updates. I didn’t have to worry about dealing with the warranty co. She made everything so easy. Loved the customer service.

We have purchased many vehicles from Mark Holland and we always have a great experience and get treated fairly. Additionally, I like that I can tell the Finance Manager I dont want the extras and they say okay and we just quickly move through the paperwork. Nine cars and counting from this dealership.

I thought my dash was rattling so I brought my X5 in, It turns out that Safelite didnt install the trim on my new windshield right so that is what was rattling when I drove down the freeway. Roseville BMW caught this and fixed it for me at no charge. Definitely saved me a lot of trouble and time. I would definitely buy another car from them.

We took my car to Roseville BMW. We elected to wait at the dealership while it was serviced. Our Consultant was friendly and knowledgeable. Service was done quickly and professionally. The waiting area was very nice, plus my husband loved the snacks!

My purchase of a BMW M3 at BMW of Roseville could not have been better. Josh in sales went out of his way to make the experience flawless, took the time to explain and show me how to use all the features, was professional and most of all sincere. Jason the GM was awesome and could not have been a bigger help and was as excited about the purchase for me as I was. Nasser and Omar in Finance were fantastic !!! Even the team in detail did an amazing job !!!! HIGHLY RECOMMENDED !!!!

I have always been treated with great customer service and respect at BMW of Roseville. This dealership works like a well oiled machine. I have my new M240xi serviced here, and occasionally had my 01 e46 in before that. It was lowered and a bit thrashed, but BMW Roseville had only love, no flack for that.. which I thought was super cool!There has never been a scheduling conflict, unknown cost, or miscommunication. They are considerate of the customers time. That goes for the service dept., parts counter, sales dept., and reception. The parts counter and service dept. have been particularly helpful with my e46 when they did not need to be. I really appreciate that. It confirms this dealership truly has the best interest of you and your vehicle, and that their employees are solid people who will help you out if they can.ps.. thanks NIA and CHRIS C. yall are legit.

Laura was such a great help throughout the process of getting our BMW repaired after it was stolen.

Jeff Brown is a great service consultant. He was very attentive to my needs and made the whole service experience very stress free. He is a genuine person who doesn’t try to sell you things you don’t need - I appreciate that!Keith Casey

I am not from the Roseville area. A screw was found in my tire while camping. I called BMW roadside assistance. My car was towed to Roseville, an hour away. They also paid for my taxi to the Roseville dealer where I was met by Laura Stevens. My experience with her was exceptional. Come to find out, my brakes needed changing and my overall service was soon needed. All of this was taken care of. I knew it was going to take a bit so I asked where the nearest Starbucks was. She went above and beyond when she had a porter drive me to Starbucks to get a coffee. This is the type of exceptional customer service I expect when dealing with a luxury brand. I own my 5 series, and when I am ready for a new one I may be making the drive to Roseville.

Elizabeth was extremely helpful. This was my first visit at BMW repair and service and she made it easy. I had a knocking sound on my I3 and come to find out it was very simple to repair and nothing serious. The mechanic explained everything to me and swiftly ordered the part I needed. It was overall and easy process. Thank you

It was incredibly easy. I was about to lease a Lexus, but I wanted to do my due diligence and test drive a BMW. Within just a few minutes of driving a BMW I was sold. The folks at BMW pf Roseville could not have been nice and accommodating. When my lease is up, Ill be back.

Laura was the best. She helped me book the appointment and gave me knowledge on the SULEV warranty which, led me not paying for my service. Thank you again Laura❤️❤️

Great service, easy to find, airbags replaced promptly...wish I had a new one!

Buying a car has always been a dreaded process for me but my experience with BMW of Roseville was GREAT! It was very quick and easy and the staff (Filip and Cassandra) were fantastic. Very helpful and knowledgeable. Thank you for changing my experience of buying a car for the better.

Had a great experience here. We came from two other dealerships with less than steller experiences - to Roseville BMW where we ultimately purchased. The salesman addressed me as soon as we said the car was for me where the two prior continued to address my husband. I appreciated being treated respectfully. My questions were answered and there was no high pressure given. 2 weeks later and I’m extremely happy with my new convertible

Great experience with roseville BMW staff. Explained the work being done and got my car serviced in a reasonable time.

Great service. Resolved the check engine light issues. Repaired and on the road the same day. Passed smog. What more can I ask for from their service. Thank you to my service advisor, Elizabeth Mahdavi. You Rock!

It was not good to find out that the Amazon Alexa features of the car did not work. After many, many hours of discussions with BMW Genius Reps, Amazon Reps, and even Apple Reps because my Alexa App is on a iPhone, nobody could resolve the problem. Looks like BMWs Amazon Alexa features are not ready for 2021 BMW 530i. Also, there are no BMW accessories for sunshade or car-trunk mats. Finally, the front license plate is placed in such a way that it covers the bottom of the BMW grills oval, destroying the beauty of the 2021 re-designed front end. Otherwise its a great car.

Nghia Nguyen was my service rep, he was both helpful and extremely knowledgeable.

Great service and excellent service advisor (Elizabeth Mahdavi)

My new car buying experience was so pleasant at BMW of Roseville! This is my 3rd new BMW car purchase, the 2 previous were at a bay area BMW dealer and my experience at BMW of Roseville was FAR better than the previous 2 experiences! No long waiting time to get into Finance department, no pressure, everyone was so nice. I placed an order for the exact car I wanted this time, it arrived a couple weeks earlier than expected and the dealer kept me up to date through the order/delivery process. If I could give more than 5 stars I would!

My daughter has just purchased a new vehicle at Roseville BMW and had a worst customer service experience.The finance took over 2 days to complete(despite of down payment). I thought they were just busy so I placed an order for new vehicle. It is sad but unfortunately it happened again. It’s kind of strange they are either have too much business or simply don’t care. Contacted Roseville BMW, including sales manager with no help. I am really considering cancelling an order and how with another BMW location.

My experience at BMW was exceptional. There was no pressure from anyone... they listened to me! In was easy, fast, friendly and very cooperative. For the purchase of my car my sales associate kept me very well informed on regular basis and with the perfect level of communication using my preferred method of communication.This location and this team know how to listen to their customers and get it done... and made the whole experience “all about the customer”.Thank you Roseville team!

Laura is the absolute best! She always takes care of us and we are always confident in the quality of promptness of the service!

My Service Representative Jeffrey Brown was awesome. Great communication and follow through. A very Solid experience working with Jeff.

Most efficient cat purchase ever! My sales associate Josh did a great job. Great knowledge of the car, good follow up, and a very easy purchase process.

The experience was one of the best car buying experiences I have had. There was no pressure sales and once we decided which vehicle we wanted, it was a very fast process. Less than an hour total. Our salesman Filip was very knowledgeable.

Awesome man! Patient, kind, understanding! Straight to the point, no bs. Straight forward kind of dude!

They were professional and quick I got a loaner car without a problem.

Extremely personable, professional and competent! The staff fixed an issue that no one else could and are keeping my M5 running the way that it should. Thanks Jeffrey and team!

I had an issue with one tire on a Saturday and i went to the BMW dealer in Roseville. The support was easy, swift and clear. They finished replacing my tire in 45 minutes as they promised and I was on my way.

We had a great experience at BMW Roseville! Our sales representative Peter was fantastic and made the process very straight-forward and stress-free. Our only complaint is with the Finance Department; we had to wait over an hour for a finance representative to assist us during an off-peak time.

I started servicing my 2014 3 series wagon here a couple years ago instead of taking it to Niello. Theyve always taken great care of me. This time I had Jeff Brown. Although hes only been at the service center for about 7 months he was very friendly, thorough, and professional. The wagon needed significant service this year, but he completely explained everything that should be done now and what items could be postponed. Id definitely work with Jeff at BMW of Roseville again!

I have been to BMW of Roseville for Service/Repairs twice now, and both times they did service and excellent repair work. On my last visit Laura was very friendly, knowledgeable and provided outstanding service making the entire experience worthy of more than 5 Stars.

Easiest transaction I have ever done buying a car. We drove 3 hours to purchase our next BMW. Gina Fiorucci was the best. I would highly recommend going to BMW in Roseville and ask for Gina.

Great service 👍😊 and great people