Dan the Manager made getting my new Epson V600 photo scanner quick and easy. I called to verify inventory as the website said they only had one. Dan put his eyes on it and then said it would be waiting at the register for me. I was in and out in about fifteen minutes. Id say five of those minutes was thanking Dan after a short chat.I forgot to laugh with him about the differences of our hair...Thanks again Dan for your excellent service.John W.

Curbside pickup is absolutely ridiculous. Youd do better going inside. I pushed the Im curbside option to tell them I was here.I have been waiting for my item for over 15 minutes and am still currently waiting because its in lockup. You call the number listed on the sign and hit option 7 as directed and you dont get to the right extension. You have to push a random option to get to anyone. Just overall unorganized, understaffed, and unappreciative of your time.

There was a very nice lady named Elodie that was working in the print and copy Department. She was very helpful and very professional and the store looked amazing. I was in and out in no time which was very important to me at the moment. I was able to complete my copying by using the machine that is available to the public without having to bother anybody or wait on anybody to do it. The price I paid for the copies I had to make was very reasonable. I highly recommend Office Depot off of Douglas Boulevard to get their office supplies for copying Printing and scanning done. They also are a FedEx pack and ship store which is also very convenient.

I was the nightmare customer with 15 gift cards during lunch when customers were piling up. They were all helpful and patient.

Always very polite and helpful stuff in a printing department. Dan was especially helpful and patient today.

Stan is a true rockstar and takes care of everyone who comes to this location. I appreciate this one so much!!

We recently had an issue with a previous employee making a fraudulaunt order on our Company act. I immediately called Office Depot to cancel the order, I spoke with a woman and she assured me the order was cancelled. I get in the office on Tuesday and the status shows that the order has shipped. I call them again, and they AGAIN assure me the order was cancelled. Today, It shows the fraudulent order was delivered.... I am currently on the phone with them again and theyre telling me that they cant reimburse me for the order. Theyre saying they will send someone to pick up the items from the woman who ordered the items and IF she gives them back, My boss will get his money back. Like the woman who stole my bosses credit card info will willingly give these items back.... But this is the ONLY way they will reimburse us for this fiasco... After 3 phone calls and 3 times being assured this order will not go out, THIS is where I am. Ridiculous. We will no longer be using Office Depot.

On hold for way too long. However customer service was worth the wait. Thank you

This store always has what I need to buy. But I feel very uncomfortable when the staff rushes their custobners in making a purchase. I was approached and was told to make my MInD up because they wll be closing in an hour. Every couple minutesj I would be bothered. I got frustrated forced to go and not buy anything. Bad customer service.

We walked in a 540pm on Sunday knowing they closed at 6pm. All we needed was to buy, purchase order carbonless paper. Well we found it and within 2mins 3 employees approached us. 1 employee we close in 20mins. Next employee we asked where staplers were and he told us then said we close at 6. Yeah we know. Then the lady approaches us and says we are closing. We are like yeah. She goes well we have to count down the registers before 6pm. Well that’s not how a normal business runs. Normal business counts down the drawers after the closing time. I know we do at our businesses. We don’t rush the customers. We are there till 630-7 closing and not rushing customers. We felt very rushed and like they don’t need our business. So won’t be back!

Office Depot is the place to go. Had a great experience and Lindsay in the printing section made it happen. She guided me through the process to print with the corporate benefit that my association offers me and it was more simple than I thought.Instead of a color print for 66¢ it was 22¢ and instead of B&W prints for 25¢, theyre only 2¢. Thanks Lindsay for taking care of me. Cheers,-Tony Reed the Aflac Lead

Had the wireless keyboard and mouse I wanted and on sale too! Awesome!

It’s an Office Depot you can find most of their stuff on Amazon for cheaper and there is also a staples

I am updating my review for Office Depot. I originally had an issue with them honoring a warranty on a refurbished computer. Customer Relations from their corporate office in Florida contacted me after review and we came to a mutual conclusion. I am happy to say that I will continue to do business with Office Depot.

There really isnt much to say about this Office Depot. It is similar to most of their other locations but I am giving it 3 stars because they could benefit from a wider selection of products. The place could also use better lighting in the store. The staff were attentive enough to come and ask you if you needed or were looking for something.

The staff were very helpful. I needed engineering draws scanned, and they got it done right away and also directed me to products that I needed to buy quickly. Great job!

The girl at the paper copy station didn’t even want to look at my receipt when I asked her if she charged me wrong and so I had my boyfriend go in there and do the same thing and they gave him a refund. Smh

Good selection of office and school supplies. Also home hobby stuff is available. The staff seems to be spread pretty thin. Kind of tuff getting help sometimes. Usually only 1 cashier so you have to wait some.

I went in today to get help with printing something and destiny was exceptional! Extremely helpful! I had already been to kinkos and they couldnt help me with my issue. (The guy at the cash register was also very nice) I wanted to be a creep and go back in after and ask her to be my friend haha she was that great and accommodating ... whoa lady Im just doing my job.... thats why Im leaving a review. Definitely will be coming back for all my office needs

A great place for deals during back to school season. All though their prices dont compete with online, their very knowledgeable employees lending you their expertise more than makes up for it.

I was one of maybe 3 customers in the store. I was going to buy a computer desk chair. I was in that department testing out the chairs for quite awhile. There were several employees wandering the store and not one of them offer to help me. This is the second time this has happened in a matter of a couple of months. I wont be going back. Horrible customer customer service.

The employee was fantastic at answering my questions and he even carried my purchases out to my car.

Close and convenient. Office Depot in Roseville on Douglas Blvd has all your stationery and computer needs all in one place. Staff is very knowledgeable and helpful.

We were at the O.D. on Douglas.....And were helped by David and Rio ..They helped me with my lap top, and answered all my questions... Thanks guys...

Same old Office Depot. You name it-- theyve got it. Prices on some things seemed outlandish (paper $55-64/case, staplers $23-45 each), but maybe Im just out of touch. Its been a while since Ive shopped for office supplies. Checkout system/procedures were slow and cumbersome. Need to be updated to Winco standards!

Rushed in at the last minute at night @officedepot in Roseville, CA. People helped me even after they closed the store. Nice and smooth. Thanks for making me happy not just the immediate stuff I needed!

Customer service at the Roseville Douglas store is non existent. Walked in was never acknowledged. They lost out on selling a $400 office chair at the minimum. Very odd way to run a for profit business or any customer based company. Won t make that mistake again!

Its a good place. Always helpful when I go in. They also take your old ink cartridges for a trade in as credit, so thats awesome.

Never have what you need. The NEW computer I bought was broken right out of the box! They refunded it-with store credit! And i didnt want store credit because here i am, almost a year later, and still have the store credit card and NO Chrombook, because they never got the one I needed in again, (after the broken one. )

The customer service is really knowledgeable and helpful here. They didnt have as much language program selection as I might have liked, but much of thats online now.

Great help. More variety than Staples. Easy access.

They definetely need more cashiers, and ones that are more knowledgable . Didnt give us all are items.

Love my shopping experience here. Staff always nice and helpful.

Started going to Office Depot after several bad experiences at Statples. It was a great change. The sales staff are always friendly and helpful. Today I called because I had left my USB. The staff actually reviewed different USBs while I waited on the phone so I would not make a neddeless trip!!! Really appreciate the service and gret attitude

Nice helpful staff.easy to find what you want and not too crowded.

I Dont know about the experiences of these previous posters, but I have always had good service when Ive shopped at the Douglas Blvd. store. I have been very pleased with the products and prices there.

Nice to have one of these around, still. the prices arent too bad and they price match.

Meh. Its not a bad store, but its not as not nice as most Office Depot stores.

Good office supply store. Well stocked.

Austin was super helpful with making some stamps for our office

Just was at this place and horrible experience. Costumer service sucks, i asked few times for help with their printer, everybody were minding their own business. Then, i asked if they have a shreder, the girl said yes and dropped in a big garbage box with locks on it. I asked her, is that a shreder? She said no, but some kind of company will come when it is full and shred it. What a miscommunication!!! If she told me that before dropping my papers in that box, i wouldnt give it to her and shred it at home.

Good staff great selection store front needs updating

Good had all the stuff you need.

Reasonable prices. Good customer service

Quick and good service, very helpful for small business owners.

More product, less money over Staples

Found the school supplies I needed that wasnt at Walmart. The guy at the check out counter was supper friendly .

Very good copy and print services. however they can get a little busy and the customer service a little overwhelmed.

Willing to do exchanges with product. They just have some tacky product sometimes.

If you want horrible customer service and nothing in stock that is in their sale ads, then this is the place you want!let me start by saying i dont believe the customer is always right; that being said, a customer service reps MAIN JOB is to make a customer want to come back (thats how employees get paid, after all).instead, when you go to the office depot on douglas blvd, you get 15 year old, with the justin-beiber-side-swept-hair-mop, Jakob, who seems to be on his first job so he knows everything, therefore, by default, the customer is an idiot and should be treated accordingly (because, obviously, the hair should indicate his level of expertise.)1st example: i misheard what he said and his response was Whats the confusion? (i let that slide)2nd example: i came in to purchase a computer and take advantage of the buy-a-computer-get-a-free-monitor deal. they were out of the monitors. Jakobs solution was for me to drive to madison ave store where it is in stock. he does not offer to get it for me (as in, inter-store transfer like most retail chains have) but says I can order it online but it wont give me the deal if i do that. At this point i ask to speak to a manager (who was awesome) and he offers to order it FOR me, online, and give me the sale price that was advertised.3rd example: after Jakob has been proven to be a peon that has no power OR authority over anything but a cash register, Jakob proceeds to explain (loudly across the store) how advertising works. i have to explain to him that, if the ad is out for us to use, and it does not say limited supply, while supplies last, etc. they must uphold the ad. if they run out of a sale item (monitors for example) they must either remove the ad or get it in for the customer and still give them the sale if the customer has tried to take advantage of said sale in the time allotted for said sale. Jakob proceeds to yell across the store about his beliefs on advertising (as if its up for negotiation) of which he apparently has no knowledge; typical teenager, always thinking they know things.i generally dont boycott a store because of one dumbass employee, but Jakob has ruined any chance of me ever spending money there because they obviously hire children that werent taught the meaning of how to behave in public.JAKOB, if you read this (and i hope you do), you will not last long in ANY job if you treat the money-machines (read: customers) like you dont need them; they are the ONLY reason you have a job (in case thats too abstract for a child: more customers = more money for the business = more money for you in the form of raises, benefits, and perks). Grow up, get over yourself, and realize you are as big an idiot as the rest of us so why try to be superior to anyone?(i have pasted and copied my review to as many places as possible. youre welcome, JAKOB or little jake as his co-workers call him.)

Expensive even though everything is on sale i prefer staples

Humongous store with everything technologically related! Nice and knowledgeable staff as well.

Helpful staff in finding correct solution

No training, Ive visted this place and they never helped me, and also does not know technology and I will never go there AGAIN.

Super friendly people.

You can find good deals

Sometimes have to wait to long for print and copy otherwise great!

Always somebody available to help.

Great Customer service everytime

Good office supply selection.

Somewhat disappointed in that I often fail to find the products Im looking for. Not sure this is unique to this store though. Maybe Im just looking for products nobody else asks for.

Limited choices. There are really not a whole lot of staffs to consult with when you have questions.

Visiting this place was like being in stone age era, slow customer service, including management itself. You have to pray and wait for gazillion hours to get your receipt printed!

Had exactly the paper I was looking for.

My favorite office supplies...

Couldnt find what I wanted.

Very helpful and kind personnel

The staff saw me wandering lost more than once and never offered to help. Then the girl at register was texting while I waited for her to finish. Sorry, thought you were working...

I found this Office Depot average, especially in this election. Sadly the staff is not very knowledgeable.

Clean store, friendly service

Staff was very helpful

Little selection on iPad Pro cases.

Had the item I needed, price was OK.

This store always has what I want

Excellent service

Good pens

Very helpful

Great smiles

Had everything I was looking for!

Neat and clean

Good service

Great staff

I love it

A bit dated

Awesome

Sales