Purchased a Tagima t635 off their website. Guitar was shipped same day and arrived at my place in 2 business days. Item was very well packaged to insure the guitar wasnt damaged in any way. Condition was exactly as described, and it plays excellent. Very impressed with these cheaper S body Tagimas for what they cost! This location had the best deal I could find on said guitar for the condition it was in. Wouldnt hesitate to do business again.

Just received a Hamer Special Jr that I bought from these guys a couple of days ago. It’s WAY better than they described. I mean, it’s like brand new! Not only that, it shipped immediately & travelled half way across the country and into my hands in 2 days flat. OUTSTANDING!!!

Great place all round. Good value great selection

There are a lot of music stores in the Twin Cities, but I choose this one above the rest over and over. They offer wonderful customer service, great pricing, and a wide variety of equipment. I couldn’t ask for much more from a local shop.

Staff is not super knowledgeable and prices are high and not negotiable. Go to other locations.

We have come to this specific store only a few times over the last 5 or 6 years, but weve always had great customer service and come away with instruments that are great quality. Just went in today and Hunter helped us pick out a keyboard for our son. He was helpful, giving lots of information, but not pushy. He matched a lower price I saw at another store as I was reading reviews and he was very friendly. Thanks!

The review from two days ago says their bag contents were worth more than anything at this store. Right now, the first thing in their online listings is a $15k vintage Gibson guitar. I know being asked to leave your bag up front at a store can be hurtful in the moment, but its a pretty common policy and likely wasnt the idea of the people who asked the previous reviewer. Note that that is one of the only one star reviews of this place, and its for having a common policy. If the contents of your bookbag are really worth more than $15k, maybe dont walk around to stores you are unfamiliar with carrying that, since you cant walk around our store with a bookbag is a very common policy that is set by management, not cashiers.This place does a great job at helping to recirculate quality musical instruments and equipment. Ive picked up and dropped off instruments, gear, and stuff like cables and DI boxes here several times over the years, and they always made it a positive experience. I just saw the recent one-star review over something that I understand could have been embarrassing in the moment but really doesnt seem like a meaningful reflection on the shopping/selling experience at this particular store, and wanted to give my two cents.I also wouldnt recommend going in with a 32-ounce styrofoam cup or with no shirt and shoes. Additionally, then going on to argue that your styrofoam cup was worth more than a forty-year old, $15k Gibson, anyway, wont make your basically off-topic review read as any less tone deaf.

Called ahead to see if they had a cable I needed and took apple pay, they had the cable and accepted my payment. Very helpful associates pointed me to what I was looking for and were friendly even though I came in 15 minutes before closing time. 5 stars

Was able to quickly find what I was looking for and staff was available and willing to help with questions. Carries some new in box items in addition to consignments, so you should always be able find what youre looking for. Stocked to the brim like my photos should show.

Item was not as described and customer service was rude. They’ll sell you something incorrect and make you pay to ship it back for a refund. Spend your money elsewhere, don’t chance it with them.

Let me preface this by saying that this was quite possibly the worst business encounters of my life. The store had a pair of PA speakers listed on their website, so I called to confirm they had them, the man on the phone said yes. I proceeded to drive over an hour to pick them up, only to be told by the workers that they couldnt find them and that maybe someone walked off with them. I stayed calm and asked if they would ammend the mistake by cutting me a deal on something that was in stock, the employees danced around the issue and eventually just turned a cold shoulder. I am a huge fan of the musicgoround franchise but will NOT be shopping at this location, nor could I recommend it to anyone after the experience I had today.

Really good experience working with Hunter and the team at Music Go Round. I had my eye on a specific amp they had in stock and was hoping to trade-in an amp I already had. Hunter was very courteous and I was happy that we were able to work something out. Also had a follow-up question after the sale and again, Hunter and the team were quick to respond and get me taken care of. Loving the new amp!

You can leave your bag here up front. Yes, I could, although it and its contents are worth more than anything in your store, and if you cant trust a customer in a single room shop where you have constant view of them, and everything valuable is big or locked up, then Ill just go somewhere else.Guitar Center and other shops dont treat me like dirt and make me feel welcome, whether I have a backpack, messenger bag, guitar case or two, or anything else with me when I walk in, because they pay attention to their customers, show a little trust, and understand rapport, unlike the pale at this store that chat with each other and ignore customers completely other than making them feel unwelcome.Ill take my bag with me, thank you. Somewhere else.

I freaking love these guys every time I go there I buy something which is really more of my problem. One of my favorite music shops in town. Not sure why? Go see for yourself... No they didnt pay me to say that I just like them

They have anything you need. Knowledgeable staff

Always the best gear here. They let me go in the back to turn up loud. I ended up buying that amp.

Great selection. Nice range of starter gear to high end. Good staff

Excellent knowledge, fair pricing

Edit: After getting a hold of a store manager, Ben, the situation was resolved in a more than satisfactory way. I knew it was a fluke and unfortunate circumstances, but they made it rmore than right! Thank you!First of all, I am very disappointed I have to leave two stars for this business as my initial experiences with the staff was absolutely wonderful, and they were very helpful, that is also why I am leaving two stars and not one.I was visiting Roseville/Minneapolis from Marquette Mi (Nearly a 7 hour drive) about a month ago. Ive been wanting to learn guitar for many years now, and finally decided to pull the trigger while we were in a larger metropolitan area. We were staying at a nearby hotel, and I stopped into the store two different occasions before finally making my purchase on the third trip. I ended up purchasing a Classical Admira Virtuoso guitar with electronic pick-ups. The lowest string buzzed quite a bit, but I was told new strings should take care of that. Mind you, Ive been a musician for two decades playing piano and drums, but Im not very knowledgeable regarding stringed instruments, hence, why I went here to speak with professionals.When I returned to Marquette MI, I took the guitar into our local shop to have new strings put on, and also to get their opinion. Every staff member who was currently working could not believe I was sold this guitar. The backbend on the neck was so bad, they had no way of repairing it without a very costly humidity treatment which is normally reserved for extremely valuable instruments. They essentially told me my purchase was a bust, and they felt bad for me, and that I never should have been sold this instrument. I called Music-Go-Round right after my trip here and spoke with Adrian, who took my information and was going to speak to a manager. I never heard back from them.I would have given a 1 star if it wasnt for the helpful staff. I know this wasnt intentional, or malicious, but I still spent 400$ and I live too far to return it. The drive, time, and gas alone would be worth more than 400$. Unfortunately, this experience has left me with the fear of ever making an expensive purchase again unless someone with direct knowledge of the product is with me.Overall, I dont think you should be turned off by this store. The staff really was knowledgeable. I think I got unlucky, but the store should have done more to make this right with me.

This store has amazing deals, professional employees and everyone is extremely educated. Ben is very fair with his offers for your used equipment! I always feel confident in buying used equipment from this store, because they always put the equipment through its passes before it hits the sales floor, and their equipment is always in great to almost new condition!

I first came across this store while remodeling a house in Roseville. The staff was so helpful, I kept going back. I loved this place so much I opened my RecordStore a few doors away. I have been buying and selling Music Gear to this store since 2011. I got this Iceman there for my Tribute Band (see photo) And The staff is great ! Ben, Eric, Hunter, Wes & Kieran are ALL Great People ! Ive said it before, I will say it again, if youre are looking for The Working Mans Gear this is a Store to go to ! And tell em Zerr0 sent ya !

Greatest second hand musical instrument store in country...hands down

Great selection, service, had everything I needed 😎👍🎶

Perfect spot for checking out the latest electric Guitars, amps and acoustic instruments. Banjos, mandolins and guitars. Great selection of used instruments.

I ordered new beat hi hats, they were basically brand new, I paid for used price, shipping was quick and I’m very satisfied with my purchase !

Forgot a bag of XLR cables I needed for a show. I knew Music-Go-Round would have my back. Quickly drove over and Ben hooked me up with three cables for an affordable price. 5 star store, with 5 star service, would shop again.

Found an amazing guitar for a great price. The place looks very nice and professional

Great deal on a used bass! Fast and professional! Hope to do business with these guys again!

Always a good experience here.

Love this store. Love the owner. Love the manager. Love the employees. Love the GEAR! Ben is the kindest, most honest, most knowledgeable guy around when it comes to gear, and he always has a smile on his face. And he is a runner. Doesn’t get much better than that!

Five star for sure, always have been treated with respect, and a little friendly condescending disdain, from the owner, cuz he is a friend and a great guy. In all seriousness, I love the store, selection of product varies like every used gear place, but I have gotten some great stuff over the years, and never had anything fail or be of less quality than I expected.Love the local MGRs!

Unfortunately my experience here was the same as it has been the last four times I’ve visited the store same album playing in the background same staff who acknowledged you when you come in the door but makes no attempt to ask you any of your interests or interact with you at all no I am not a entry-level musician but that is why I started coming to this location because when I was the staff there was extremely helpful and professional a lot of that staff is not there anymore and the present staff has not made the attempt to interact that I would like to see I came in with a full intention to buy an instrument three different times and left because nobody had any interest in speaking to me the real musicians they had plenty of time to have a conversation with this is what the downfall of every good music store aIs it’s staff that does not acknowledge all customers

Always a great selection of new and used gear.

Finally going to be rocking like the Rockstar that I should be thanks for my used new to me crate Half Stack

Cool place, some neat gear, and you never know what gem might walk through that door.

I have shopped here for years. I’ve bought gear, sold gear, consigned gear and hung out chatting doing no business. They have lots of interesting pieces that wander through. You never know what might be there on a given day. They also tend to have a lot of b-stock items which are good deals on decent brands. They figure out what you have and give you an offer based on its’ assessed value. You’re unlikely to get the high offer you dreamed about, but if you’re realistic about what your stuff is worth, they are, too. The owners are good guys and the people they hire tend to be there same. As noted, I’ve happily shopped here for years and will continue to do so.

I always have a good experience here. I am a gear ho and its nice to have a place to quickly sell things I dont want. They maintain a professional environment, with positive and helpful attitudes.

Cool place

Awesome music store. Huge selection and staff is great!

I stopped into the music go round in Roseville to check out any used Telecasters or Stratocasters that they may have in stock and when I walked into place one of the employees that worked there told me that I needed to wear a mask. I proceeded to tell him that I am exempt from wearing a mask according to Governor walzs executive order 20 - 81 line item 8. paragraph a. Within just a few more minutes I was approached by the manager of the store holding a box of masks and he asked me to wear one. I told him that I am exempt from wearing a mask according to executive order 20 - 81. He was aware of Governor walzs executive order and he continued to ask me to wear a mask which made me feel very uncomfortable. and then he told me that I have 5 minutes before I have to leave or I can order something online. I told him I cant order guitars online if I havent played it. I felt very uncomfortable being in that store and I am following Governor walzs executive order 20 - 81 line item 8. paragraph a. The manager of the store proceeded to tell me Dont be that guy and he asked me to leave the store again. I told him if I was doing anything wrong to call the cops and have them come and make a determination if I was in violation. And that is when he said Dont be that guy I felt extremely uncomfortable being in the Roseville music around store and felt harassed and treated inappropriately while being in his store.

Music Go Round had a Simon and Patrick Songsmith guitar listed thru Reverb. They were very good about answering all my questions regarding the guitar. After I ordered it was shipped promptly and arrived in good condition as described in the posting. I absolutely love the sound and action of the guitar. Thanks

Instruments I want to buy at prices more aimed at mortals like myself. I bought a new acoustic here a few weeks ago for probably far less than the person who bought it new did. Sucks to be them, because its a great guitar and now it has a new home.

Great selection, great value and best of all...Nobody treats you better! By far my favorite music store in the TC metro area.

Fast shipping and cymbal sounds great! Thank you Music Go Round Roseville

Nice staff, good deals.

I’ve been dealing with Ben and Frank for at least 20 years. I’ve always been treated well and look forward to seeing either one of them. Great deals have been had from both sides and I will continue to go back.

Super friendly associates! And vast selection from low to high price points. Highly recommend.

Drove an hour to purchase a pedal that was AVAILABLE on their website inventory. Arrive, the item was sold. Waste of time, waste of money. NEVER will I stop at a Music Go Round again. I have been going to them all over cities and suburbs. Update your site. And Good God, at least give some compensation. Unacceptable way of doing business. Ill suck it up and go to the bigger guys at Guitar Center. At least they UPDATE THEIR SITE

I cant say enough about these guys. I have worked with them for over 15 years and have always had a great experience. Fair prices, good selection, friendly staff--whats not to like? Check um out!

I dont know who that guy is 👇👇👇 but the manager he speaks of is one of the nicest, most down to earth people Ive ever met. Ive never had a negative experience with him, or the store. Please dont let someone elses opinion sway you, check it out for yourself. I doubt youll regret it! Rock on! 🤘😁❤🍻

Charged .80 cents for a string replacement, when guitar center tried charging 20 dollars. Very chill staff.These guys made my day. Will recommend to a friend! 5/5

I recently ordered a guitar amp from this store. While it hasn’t even shipped yet (I ordered it today) I can’t say enough about the customer service I experienced. I spoke with Tyler and he was so patient and helpful with me as I encountered problems with my bank and the website (this was completely my fault and not the actual website’s). Tyler made sure that I was able to complete my order and was nothing short of polite throughout the entire process. I’m sure I will be just as happy with my purchase when it arrives as I was with the customer service I received. With this being my first experience with a Music Go Round Store I’m sure there will be plenty more to come.

Harassment of non mask wearing citizens. Its not a law. And ya lost business and I had a mask on. But the way yall treat others that are not is incredibly disrespectful.

The place is small but they have a bunch of cool stuff! Love the acoustic room. Always have fun when I visit!

Great selection of gear all the time. The used gear is often near impossible to tell from new. They have things for musicians of all skill levels, budgets, and so on. The best part - the people! Knowledgeable, enthusiastic, and after youve been around a bit, they even recognize you...without the bro-brah you get at other places. Great store and staff!

I have made a number of purchases at the Roseville store. The staff is knowledgeable and friendly. The store manager there is awesome to work with.

Im a regular working musician and I buy and sell music gear all the time. Sometimes on Craigslist, but if I want a fair price with no hassle, I got to MGR. I may (and I stress may) get more money off CL, but I always get a reasonable offer and no hassle from MGR. The staff is great and they know their stuff. You are not going to get new prices for your used equipment, but it will be a fair price. Better if you trade for stuff versus looking for cash. I almost always deal with the manager Ben. Even when he is busy running the store, he takes the time to help me out and I always get a sqaure deal.

The store is laid out really well with lots off great used gear at fair prices. They didnt have any good used Marshall heads though. The reluctant sales guy appeared to be annoyed that I didnt want to buy anything he had to sell. He didnt seem knowledgeable or want to answer my questions. I was truly disappointed with this experience.

Ive been going to the Roseville and Burnsville MGRs for MANY years. Whether I buy something or not, the staff has ALWAYS been extremely helpful and patient. I called the store one day to check on a decent cheaper-side, but good acoustic for my 11 year old daughter to learn on. The manager Ben had 2 set aside and ready for me when I walked in and demonstrated both and their benefits, etc... we bounced back and forth for a while and she suddenly became very interested in keyboards. Ben switched gears and pointed out a good new beginner keyboard. We ended up buying one of those and she still plays it.

Ive been here MANY times over the years, largely to trade for gear. If you know what you have, you can get a decent deal. Theyll give you more in trade value than in cash. Also, they get a lot of factory second amps and guitars in, and Ive definitely gotten some decent deals on gear. That said, I have learned to NEVER deal directly with the store manager because he is a HORRIBLE, rude, condescending person. I seriously dont understand why they keep this loser around. Hes been here for years (read the oldest negative reviews-theyre talking about the same guy) Youll know him when you see him. Hes the constantly smirking jerk whos staring at you like you dont belong in there. This store has the same franchise ownership as the Burnsville MGR location. They will work out deals between stores (and match prices) if you are persistent, but again, DONT deal with the manager directly. Youll regret it. NOT joking.

After being a customer of this store for over 25 years I can honestly say I have never had anything but good experiences here. This store and the store in Burnsville are the only music stores I recommend to anyone. They always treat you fairly and are extremely knowledgeable. They take the time with you whether you are an experienced musician or someone that is completely out of their element buying a gift.

I should not go here to often.

Consistent good stock of drum gear, pedals, and keyboards, but nothing too interesting otherwise.

Lots of gear on hand. Let me browse without hassling me. Helped me when I was ready to go.

Love MGR Roseville! Ben and the rest of the crew are knowledgeable and friendly. Great inventory that is constantly rotating. Do yourself a favor and head over. You wont be disappointed!

Straightforward used deals. They arent giving anything away, but prices are decent. Good tube selection. Lots of inventory.

Super informative and friendly manager & staff—always see a lot of regulars chatting up the staff & hanging out which can only mean good vibes, good tunes & rock n roll!

We were looking for an electric guitar for our grandson. They were very nice and although they didnt have what we were looking for I would definitely go back to shop.

Very friendly staff and a great selection with pretty decent prices. I have shopped many times here and will shop in the future as well.

I have never seen such fantastic customer service and the packing was so well done that when the Marshall MB 150 combo arrived I was so happy! It was in great shape, works great and I really had to give such a great review because there are so many who do not have such fantastic customer service! Many many thanks and I really want to say that This is the place to go for gear!Richard WilliamsNew Bern, nc20018

Ive been going to MGR for many years. If you want a Knowledgeable, friendly and courteous staff to help you, you need to go to MGR. Selection is great and they will get get something for you if its not in stock for some reason. They always go out of their way to make you happy.

Good Gear to choose from. The staff was helpful. Liked the location just wish one was closer to my house.

Bought my keyboard, electric guitar and acoustic guitar there, along with various accessories at the St. Paul and Roseville stores. Great experiences every time - knowledgeable help and honest deals. Ive gone in there repeatedly for the past 15 years with the expectation of finding expertise and honesty and have never been disappointed. Great stores! Thanks guys.

Didnt want my son playing on the used drums, so we left and wont be back, not cool

Ben Bantam is the most trustworthy, helpful re-sale retail pro Ive ever met.

Great service, excellent selection of gear. Oh, and the manager is one of the nicest guys I’ve ever met, and a heck of a guitar player!

Guitar selection currently is poor, but the manager is always very friendly and helpful. Makes people feel welcome,even if just browsing.

Ive been a customer of Music Go Round Roseville for years and have always had a positive experience in buying, selling and trading my gear. For me, the excitement lies in not knowing what I might find on my visit there. I often walk out with something I didnt know I needed until I saw it in the store. Staff has always been polite and helpful. I think I might just swing in this weekend to see what theyve got!

10-6? How do you sell anything?

Good selection of products and helpful staff who constantly make sure you are finding everything to your satisfaction; additionally, I find the atmosphere here more welcoming compared to other big name music stores

I just felt a need warn others... I brought in my old intermediate flute to get it appraised and potentially sell it. I was given the quote of $100, with the explanation that Music-Go-Round would have to spend money on repairs. I took my flute to Schmidt Music and was given a quote of $650-$900 for the SAME flute and was told I would have to spend about $35 tops for repairs, because it was actually in very good shape. I know Music-Go-Round is a business and thus they are trying to make money, but please be aware - they will try to rip you off when you consign your equipment. Come to the store with a fair price in mind if you HAVE to sell it at Music-Go-Round, otherwise, go to a higher quality music store.

Helpful, friendly staff of young musicians. Grew up in places like this, nice to see things havent changed that much in the world

Reverb Guitar Description was fully functional. Out of box: not functional. High E had problems from mid neck w/ last 6 frets (body) not playable. The neck was not straight dipped in the middle. Called prior to purchase: was assured it would be gone thru . Not even wiped clean. Paid Local shop: went thru so its now functional (grandson b-day). Sellers blamed UPS (box was undamaged). Had to email twice to get a response. Asked for reimburstment - no reponse. nothing. Not impressed.

They have a pretty good selection of gear they get in every so often when I rarely stop in along with some great deals. The reason being rarely is the snippy attitude at the least I receive just about every time to do go here. As being a paying customer every time I do go, I would honestly say if I didnt receive attitude like this on the rare occasions I do actually go to this location I would defiantly be shopping here more often.

Super helpful staff and great deals on gear (both new and used!)

Always great informed service. Staff is great, and products are usually top shape.

I was looking for a electronic drum kit I found some pretty good kits today think I might want to get for a decent price.

The best. Always a fair price, and a nice revolving stock! Shout out to Luke,thanks for everything!!

Ive been to this store only a few times and have always dealt with the manager while I was there. But, Im very happy.

Good placeDecent prices.

Fair prices and quallity Items .

Great service. Great people. A+

This place is great, and the team is excellent. I try to visit this store at least every couple weeks because they always have new stuff. Picked up my Vox AC30 C2X there--best price in town by a landslide.

Low balled me on my trade in, but all in all great staff and wide variety.

This place has an awesome selection of drums, guitars, and basses, and a huge selection of pre owned amplifiers from vintage to brand new, and they have no shortage of effects pedals, p a speakers, the whole 9. BUT they are not cheap, or even discount, they price everything as retail price for their gear, most of the staff is judgemental, rude, and in my opinion that is enough for me to not shop there. I was a regular customer of theirs for about 2 years id go in usually with my girlfriend, and either id pay with her debit card or she would. For two years I used her card with her present. But the first time I went with her card while she waiting in the car that I (admittedly kind of rudely) parked right in front of the store the guy who has seen me use that card a hundred times before says I dont accept stolen cards! And attempted to keep me from leaving with it. The total cost I was trying to spend? $6.27. that is the last time I will ever step foot in that store

No pressure sales, fair pricing on good equipment.

Pretty decent variety however, the majority of the gear is really out dated. Asking pieces seem high and unreasonable. You can get new gear for about the same price if not cheaper. Also I believe they are completely unreasonable in the prices they provide people trading in gear. Youd be better off selling privately.

Great selection, awesome knowledgeable staff and always great prices. They always have what you need. Highly recommend Music Go Round.

They got some killer deals on used product here. Thats what keeps me coming back. Positive customer service almost every time. Hopefully will be visiting soon to check out and see if there are any deals.

Mostly crappy new player gear with some way pricey better quality stuff behind the counter. Does not inspire confidence but may be worth a look if youre in the area.