This Starbucks location is pretty good. They have never gotten anything wrong with my orders here.The baristas are all friendly and knowledgeable. They are all as quick as can be with the orders. That being said, the only minor issue is how busy this place gets. If you are in a hurry make sure you either order ahead or use the drive-thru (even though that line gets long too). Also, if you want food get there early before they run out.
Very strange store hours. Always changing and closing at 11 am on Mondays… why bother with this location
Today wasn’t really the best. i ordered 3 drinks and 4 sandwiches, it took almost 20 minutes for the workers to give me my drinks, and i was asking where my 4 sandwiches were and there was a worker that didn’t really help and said their probably behind, but every single person that ordered after me got their orders wayyy before i did, i understand i ordered a lot but i shouldn’t be waiting that long
I was here today! Horrible there no line so I got out fast I get home and open my sandwich it was the wrong one:( so I called and the girl was nice about it I get there a whole different lady starts saying she I cant hear you I cant hear you throw the drive thur I start to explain and she continues to say i cant hear you I start to get mad but I am patient. I go to window she says I cant take those two ideas back I gave her the coffee she Throws it very disrespectfully into the sink and gives me a dirty look. Now this is where I got mad I took my stuff and told her to have a nice day! She says yea thanks I am not going back to this SB. Very very disrespectful!
Love this location!!! Friendly staff and usually very quick!
This place is always busy but the new baristas have been amazing! The older ones that have been there longer are still rude. Tabitha has been there for almost a year now and she is absolutely amazing!!! When I think of Starbucks she comes to mind the girl should be the face of the company. And she’s most certainly the face of the round lake beach Starbucks anyone that goes there frequently talks about her. I hope she takes the newer people under her wing so that they aren’t rude like the older ones
Everyone that is complaining about the drive times, if the line is all the way to chipotle and you decided to go wait that’s on you. Their line starts at the speaker; and if you’re wondering why it takes so long maybe don’t order 12 things, I always hear the totals behind me in the high fifties when I go.The staff here is amazing, they work fast and are super kind. Tabitha is my favorite, she’s always so sweet and cute.
Just rude. My least favorite Starbucks.
They take long for 2 tall carmell ribbon crunch
SAVE YOUR MONEY! Every time I choose this Starbucks my drinks are ALWAYS WRONG and Do not taste great, I hate going back to get it fixed because the drink will still be incorrect. Waste of time! I tried to be understanding but time and time again I just get disappointed all over again.
Honestly you get what you pay for, and theyre coffee is the best quality.
Michael customer service is just the best !!! No matter how busy they are, he always greet me with a smile!!! Thank you all for such a good customer service!
I cant say enough good things about the staff at this Starbucks there professional and know how to make a great coffee. Thank you to all the staff at Starbucks on 83 in round lake
5 Deg. F -10 wind-chill, line was long but they did a great job moving us through. Ahhhh hot Cafe Mocha extra whip. Perfect!
I enjoyed a Cheese Danish. 😋 The Baristas are friendly + attentive.
Picked up a Frappuccino on the App & got ice water for my dog also.
They are always polite and greet me at the order monitor and again at the drive thru window. This is my go to Starbucks
This place is horrible!!!! The longest line each time in drive thru!!! Wanted to continue to boycott but my kid wanted a frozen drink bad. ln line right now for 20 minutes and there are still three people ahead of us. No discounts, no apology. Nothing!
They always get my orders perfect and are always incredibly sweet! The amazing employee with the gorgeous green hair is a goddess! Love this location!
I love my Starbucks peeps
I love their coffee drinks!
Drive thru. Moves fairly quickly.
This is probably the best starbucks Ive been to so far! Best frappe ever!!
Love my hot chai tea latte in this cold weather
My favorite Starbucks in the area! Always makes my drink perfectly and greet everyone that comes in no matter how busy!
Just be careful not to scratch your rims going through the drive thru!
Waited in the drive thru love for almost 35 minutes. Terrible. Drinks were 1/2 melted by the time we got them. 😞 Disappointing
I don’t usually come to Starbucks but today my MIL sent me for her coffee. I came up & I got my order wrong yet the girl who helped me was extremely nice and understanding. I got to pay for the person behind me and that felt good. The girl apologized and mentioned she was new and wasn’t used to everything yet she was so good at fixing her mistake and being so nice and educated about it. I’m not sure her name but thank you to the young girl with braids for being so educated and polite!
Drive through took over 20 minutes. I placed my order about 2 minutes after entering the line, there were 3 maybe 4 cars in front of me.
Cant believe a Venti Pike coffee is $3.41!!Gonna need to start drinking McDonalds coffe for $1.
I love this place ❤
Really good ! but gina is very rude every time i come she always has an attitude
I went through the drive through today and the person taking my order was very nice and they people got my order perfect. The person at the counter was also very nice and the staff there was taking a lot of extra precautions to keep me as well as themselves safe during the covid-19 outbreak. Everything was contactless. Very happy with the service. :)
The Barista Michael makes your day better EVERY time he has anything to do with your order!!
Placed a online order and there a sign on the door stating I have to pick it up on this huuuge drive thru line. What is the point of placing a mobile order if I have to wait in line for over 30 mins for a drink I ordered online. Really screwed up this time.
Just had the best experience in the drive thru, I’m never up this early, usually get my coffee a bit later then 5am and these ladies just gave me the best start to my day! Thank you!
Pretty slow considering there were 3 people in the store and the person behind me got there order before I got my single coffee
I come every day, usually only in the morning and I love all the baristas- especially Lexie! But today I came across ‘Gina’. Arrogant, rude and impatient! Starbucks, you can do better than that and Gina ain’t it!!!!
Always friendly staff that make an effort to know customers by name. Always happy to meet clients here as they keep this location very very clean.
Excellent as always. Had a nice quick convo with Johnny, very pleasant person! Thank you
Ordered a blonde roast, wasnt on tap, made me a pour over. Love it, absolutely worth the wait.
I waited 15 minutes in line for the wrong drink.
Nice people
Every time I pass my favorite drink, they never have it, and the employee Gina is very arrogant.
New saltled honey cold brew! So good! Long drive through line that was expidited fast. Worth the stop
This staff is so amazing, so kind! They remember your name and the consistency of your drink is spot on, every single time! I love this store! Michael is the kindest!!!
Did not make my drink the way I wanted it
You guys got my birthday drink wrong and it’s always packed. But staff is really great.
Nice variety of coffees, just expensive
Love my local Starbucks. This location has so many great baristas that give quality service and are super friendly! Michael, and Toni, are among my favorite, but everyone is great!
My favorite place to go get coffee but they are starting to slack you tell them how you want your coffee made and they do not do it the way you want it
Best service that Ive had in a long time. The cashier was super sweet and helpful! The drinks were tasty and the place was clean.
Its Starbucks need i say anymore.
Closes at 1pm
The weekday morning staff is the best!
Slow over 30 minutes in line
Wonderful staff who were very understanding. Will definitely come again. Strongly recommend the Strawberry Acai Refresher:)
Not sure why this Starbucks always takes the longest. Today I was the 4th car from the drive thru and it took 16 minutes to place my order. It’s always like this. Always.
Very pleasant experience this morning. Long line in the drive thru was moved through quite quickly. Bailey at the window was quick to understand the order and ensured a quick and pleasant experience. Coffee was made to order and will be visiting again!
These guys were slammed and they were hustling with smiles.Ive never had a bad experience with this staff.Thanks for being a rockin crew.
Warm and delicious as I had the skinny cinnamon dulce latte and I would recommend it highly
Its one the best Starbucks places I ever been... drinks is always right and ecellent.. the staff is very nice and polite... I think the location is great. ☺. Good work guys..
Five stars for Gina! She always has a smile on her face and has such a bubbly personality! Love her!!!
I come here very early every morning for my necessary dose of caffeine. The baristas are always smiling and sweet. Its great to have my morning start off on such a great note.
The staff is very friendly! This store seems to run low of ingredients though. Most times I always have to order a different drink than I originally planned for because they are out of something.
Good service how ever they sometimes add regular milk instead of soy when requested 😞
Best staff around! They are so friendly and cater to every need, they make you feel like royalty ! No Starbucks can compare!Best cup of coffee and best seems around !
If I could give zero stars, I would. Horrible customer service. Rude baristas and drive thru staff. Calling corporate because they charged me twice for 1 order. All ther manager did was apologize and didnt try to rectify the situation.
This was my first Starbucks coffee since this Covid 19 started and have to say it was the best coffee.
Good store. Very busy. Not a fan of the DT, though.
Fairly quick and great quality as always
Always, The Best!!!
I’m not much of a Starbucks drinker, but when I do go to one, the service is usually pretty good, coffee and sandwiches are delicious...and now I’m starting to wonder why I don’t go there more often. Hmm lol
My drink is always perfect
This is a very clean Starbucks. The music is not too loud, but loud enough that you dont feel awkward having a conversation with another person. There is a drive through. It also has some outdoor seating for when the weather is nice. Several outlets about to plug into. Not a large seating area, though.
This is a great Starbucks. The are fast and accurate on your order. The location can be annoying to get to but worth it.
Waited 1 hour in the drive thru. Whoever is running this Starbucks is clueless.
Friendly staff!!! Fast service & my coffee is always great! & I know if it ever wasnt they would be willing to fix that for me!
I only come here for pricey specialty coffees once in a great while. Its in Meijer so they may have a limited or different selection than a stand-alone shop,Im not sure, but the coffee I got met my expectations.
I ordered an iced tall caramel macchiato. I don’t even think it has any espresso. My drink is the color white....
Me and my wife seem to never get a good experience here. They either make the drink wrong, take too long, or are out of everything. Tonight they took 10 minutes on my wives coffee. Their pastry window was near empty. We have come here before at about 6pm and they put the pastrys away and are not serving them anymore. Definitely a not so good experience compared to may other Starbucks.
Best starbucks i have ever been too! Toni and Gina are amazing! So is the rest of the staff! Today i tried a grande nitro pumpkin for the first time and im in love! Thank you girls for the wonderful work you do! Its so wonderful to have a coffee shop that will offer recommendations to you if you wanna try something new! 😍😍
Super friendly staff, great service!!
I am a regular (almost daily) at this Starbucks. I LOVE the Baristas. I would like to see the drive-thru follow through to be faster with the same (great) quality. The drive-thru takes more than 20 minutes each time, whether there are 2 cars ahead of me or 5. Please work on this as youre losing customers and I want to see your business thrive even more and I want to continue coming to my favorite Starbucks. Sometimes I need to be in and out though. Sending love!-B
Actually no star...2nd time recently went inside to order lattee...1 car in drive thru..3 people working...stood at counter and no one even looked my way...waited 4 minutes, then left. Hope this isnt their usual. Sorry I didnt get their names. This is second time Ive had to wait for an unreasonable amount of time. I go to Starbucks several times a week but will never frequent this one again and will warn my colleagues.
I love this Starbucks. They always make my orders correct and quickly.
Clean, somewhat crowded. Layout could have been slightly better. Overall, not bad
Staff is terrible, service is terrible they cant get thru people fast enough, regardless of time of day.Staff needs to be retained on time, effective use of time, (as idel chat is a thing) and they need to learn customer service.
The staff is very friendly, but my order is ALWAYS wrong. Either sizing or the drink is not made properly. Baristas there dont care they are just pushing out the orders. When you ask to have it remade they look annoyed. Proceed with caution
I don’t get it why all of you saying this store has vaya service, every time me and my family come, they take 25 mins to get caramel Frappuccino.Also some ladie she’s in bad mood all ways
Nice staff and great drinks. These guys work hard and I should know, Im here often.The food quality can be a bit inconsistent but I feel that lies more on corporate than these folks.
Wonderful staff (dog lovers & name rememberers) and consistent quality barista-ing!
Quick and friendly service, just wished prices were lower!
Very nice people.
So, is sitting the car reader outside the window for the customer to swipe or insert it themselves, is this suppose to be faster? Cause its not! And the people at this starbucks are rude! one guy was about to snap my neck because I didnt know any better to insert the car myself... Smh come on starbucks, i expect bad service from places like dunkin and mcdonalds... Smh!
Service was slow but when its BOGO day, its expected. But the baristas were super friendly & cheerful!
All coffees good, except for the price, a bit high for seniors
Long wait. McDonalds has better breakfast sandwiches. Got the order wrong.
Today I love my experience at Starbucks. I usually order a skinny vanilla latte but today I wanted to try something new. The barista with the long blond hair was exceptional. She asked me many questions and helped me pick out the perfect drink. I frequent this and every Starbucks in my area. If I try to take my time and pick our what I want or ask questions Im rushed and its very rude. The barista I had today is the bomb.I wish I knew her name. She has long blond hair and was working the front register on 3/4/15 around 9:45am. Thank you!