Initial phone call was with someone in Arizona, Robert. He was very helpful with answering my questions and providing me with quotes for multiple sizes of shipping containers. He followed up with a phone call about a week later. Shane called next, from the local location (Austin area), but I ended up being helped by Tiffany. I spoke with her on Friday 1/15/21, and needed a container to put my belongings that movers were bringing on Monday 1/18/21. But it was a holiday, and the office was closed, so she arranged to have an independent hauler drop the container during the first run Tuesday 1/19/21. I called around 11am, as the container had not yet arrived. By the time I talked to Tiffany, she had a new driver loading my container and it arrived by 230pm. They amended the extra charge for an outside hauler for the inconvenience before even speaking to me. (Luckily my movers didn’t show up till Wednesday 1/20/21, so everything worked out). This is a shining example of stellar customer service. I was super stressed, but Tiffany made everything better. Thanks y’all! Can’t recommend this company enough!
I was assured that I would have the mobile mini in the morning. Shane there said that it would leave the round rock yard at least by 8am. I am less than an hour away. It is now after 12:30 pm. And I am still sitting and waiting. I have a ton of stuff getting delivered sometime before 3. And since mobile mini did not hold up to their promise, after I have paid them, if the other gets here I have no where to put everything except in the rain and mud. I choose them due to the promise of getting here first thing in the morning. All I get now is I understand . NO YOU BLANKING DO NOT!!!!! When I asked for a boss or the dispatcher. They are conveniently out of the office. I will definitely think again before using them.
I have been using this service for close to twenty years.Great prices, and prompt maintenance, although seldom needed.Theres many out there, but this one is the best.Highly recommended.Shane Alexander has taken care of my needs in many cities around Texas, from Corpus Christi to Grand Prairie. Never a single problem.
Shane Alexander is the best sales rep ever! He gets what I need on my jobs and he gets it there quickly. Mobile Mini is the easiest and most reliable company that I work with on a regular basis! I highly recommend Mobile Mini!
Shane Alexander has always been Johnny on the spot. Hes dedication and friendly service has always made my job so much easier when ordering. He always gets all of my needs taken care of in a timely manner. Shane is definitely someone I would recommend to other companies.
In my line of work, being able to rely on professional and attentive agents is crucial to the efficiency of the project. With Shane Alexander, we have never been disappointed~when he states expectations, we listen. Since first meeting Shane, I have continued, and will continue, to work with him and call on him for every project I am involved in. I know I can depend on him!
I have used Mobile Mini many times for storage on job sights. Today I had a situation that caused me to need a storage container same day. David at the Austin location was able to get it to our Job-site same day! What a relief. Thanks a lot David!
Most reliable service you will get. Everyone there knows what theyre doing especially Bernadette. The units were always great and clean and driver is always on time.
Mobile Mini has the best customer service around. I have been dealing with Shane for several years now, which makes ordering containers fast and easy.
Shane Alexander has been awesome to work with. He doesnt miss a beat. Always willing to go the extra mile.
I have had nothing but the best service and quality from them. Thank you Shane Alexander for everything.
Tiffany is always a big help. Whether we are working locally or around the country she helps us get pur job sites set up on short notice.