Very grateful for the great service on my 20yr old Camry!!.......quick, efficient, dependable,careful and appropriate services...at a more than reasonable price!. Thanks Craig
I have been taking my older Tacoma to Craig Johnson Automotive for more than seven years now. Prior to using Craigs, I had several other auto repair facilities work on my truck, without having a real sense of satisfaction and always wondering if the job was done absolutely the best possible way.I have always kept it well maintained both mechanically and cosmetically. I trust Craigs to tell me the truth regarding any repairs they feel are necessary in order to keep my Tacoma in the best mechanical condition possible. Craig Johnson will also go out of their way to help make the repair visit as convenient as possible for the customer.Bruce
Knowledgeable. Trustworthy. Very communicative. 👍🏼
Professional, honest and helpful. Repairs have been completed in a timely manner. I have four vehicles and Craig Johnson maintains them all.
Ive been taken my family vehicles to Craig Johnson Automotive for years.Craig listens to my vehicle problems and usually comes up with a solution to fix whatever is wrong.Craig is honest, very friendly and his vehicle repair prices are compatible or lower than competitors. Craig Johnson Automotive is a good neighbor to know.
I went in to replace my rotors and brake pads on my Audi A4. I saved money since I was told that there was almost no wear on the rotors, and the brakes work perfectly without a single squeak.
The only mechanic shop we trust. From our commercial glass trucks to our personal cars, you can always count on Craig Johnson Automotive. The best quality and service.
Craig is the most reliable & expert vehicle service person we have used in the last 20 years...recommend him wholeheartedly!!
On my 2019 Ford F-150, Craig replaced a broken under-engine shield and on my 2018 Nissan Rogue, he diagnosed my “check engine light” and determined the required fix was covered under warranty, which I later got the done at Nissan for no charge! I’ll continue to bring my vehicles to Craig for honest, professional service!
Had a complete engine replacement done. Craig and hes staff did an excellent job. Craig keeps you up to date on all work being performed and recommends any needed and preventive maintenance. Excellent service from Craig and hes staff of professional technicians. Will definitely continue taking my vehicles Craig Johnson Automotive.
Craig and his team are outstanding. great customer service, they take good care of my car. Always straight forward on what really needs to be done and no unnecessary work. I also get a follow up to make sure all is good. Thank you for taking care of me and my car. :)
Our family and friends have trusted Craig Johnson Automotive for over 15 years now. It can be very frustrating dealing with your car repairs, but Craig and the entire staff have always been professional and trustworthy, while working hard to get the job done quickly and getting it done right the first time.
Craig is also so friendly and honest with what needs to be done. I have been going to Craig Johnson automotive for years and have always had really great experience.
This is by far the best place you can take your vehicles too. Craig and his team are amazing, honest, professional mechanics! I will absolutely never take any of my vehicles anywhere else. I never have to worry knowing he is the one taking care of my ride. Look no further! You will not be disappointed!
We have been customers for many years. Craig is very honest and reputable.
Very professional and thorough. They are honest and a great place to take your car. I will refer any of my family and friends.
Just met Craig. Very friendly. Made appointment to have the headlights restored on my 2000 Honda Civic.
Craig Johnson always has the best quality and service. This is why I always bring my car back to his shop. Highly recommend this business.
Craigs automotive is a very reputable and very great place to have work done on your vehicles.
They have been very helpful in restoring my 1978 Chevy Nova. Doing all kinds of interior fixing for me when I bought the parts. They have saved my Saturn’s neglected engine since I bought it used. They are great mechanics and I won’t take my cars any place else.
The folks at Craig Johnson Automotive are great people! They do Quality, On Time Work, at fair prices. And, I know I get what I pay for!!!
Great service, reasonable price, good communication!!
Very professional and curious. Been taking my vechiles there for over 10 years. I would highly recomend this place.
I have been taking my cars to Craig Johnson Automotive for the past 20 years, they are professional at their work and do a great job. I have tried other places but never got the honest, trustful and friendly treatment that I receive there...
Super amazing! Excellent service and knowledgeable technician.
Great people, honest, knowledgable and they stand behind their work!Have all our vehicles serviced and repaired there.
Brought my new Ford Explorer in for its first service!Wont take it anywhere else! Thanks Craig!!
Craig Johnsons automotive repair us the best repair shop I have ever had the pleasure of doing business with. Craig and his team of technicians are certified in all aspects of automotive repair and make absolutely sure your cars maintenance is up to date.They never make unnecessary repairs and use the best car parts. This is one of the few car repair and maintenance places you will ever find. They are so good that I drive from Riverside to their place in Rowland Heights to have my car serviced.
Super! Excellent service and knowledgeable technician. Love it!
Craig Johnson Automotive has been my auto repair shop for over 20 years for all of my familys vehicles - too many to count!! I just dropped one off last night for repair and decided to write a review; one of many I should have done a long time ago. Since I rarely write reviews, I decided to first read the many reviews on this site and could not believe that anyone would give him less than a 5 star rating! Craig has always gone out of his way to help my family and me and has always been the most honest auto repair person I know. Examples: One morning, many years ago, while taking my small children to school, my car would not start. I was frantic and called Craig, asking what to do and how to get my car to his shop. Without hesitation, Craig personally came to my house, picked up the kids and me, took them to school and took me to his shop, all the while making arrangements to have my car towed to his shop for repair. Another time, my car just died on a freeway off ramp. I called Craig and there he was again, picking me up and taking care of all the arrangements to get my car to the shop. These were different cars, at different times. Both problems were related to the computer in the car system and Craig helped me get the dealer to honor the defect to fix the problem. Craig did not make a dime off of me for any repairs yet has continued to provide great service when needed. He has advised us of vehicle recalls, how to save money, and how to make sure our cars are always in good running order. He has never recommended something we did not need, overcharged for parts or labor, or made me feel like I dont know anything about my vehicles. Coming in for an early drop off, staying for a late pickup, taking customers home...what more could you ask for in a great service provider?!! For the very few reviews that complained...If you find it cheaper elsewhere, then go there instead. But, the quality of the work that comes out of Craig Johnson Automotive is the best and cheap quality comes with a cheap price! Im not blind and have done my due diligence comparing costs and Craig is not overpriced for anything he has done for us or anyone I have referred. The 2 complaints posted sounded to me like people that wanted something for nothing. Craig must have been doing something right for one of them to have gone to him for so long. He is an asset to the automotive repair business and to our community. Thank you Craig, Amanda, Tony and Eric - signed - Customer For Life!!
My family has received 10+ years of great service from Craig Johnson. He has been a great help in all our car phases! He checked out new/used cars and gave us excellent insights, he has done many major repairs, and even guided us in getting rid of a clunker profitably! Life is better when you have a car mechanic you can fully trust!
Craig Johnson and his staff have been our neighborhood mechanic for many years. I can bring any of our 3 cars in for routine and non-routine service and our family is confident that our vehicle will be service quickly with the correct parts and labor. I am always kept informed on car status and expected cost and repair time. If you are looking for a dependable auto repair show for domestic or foreign vehicles ( I have both ), you should go to Craigs-- you will be glad you did.
Craig is awesome I couldnt ask for a more honest and trustworthy mechanic. His team is just as awesome. I called him early Monday morning and he completed my car repairs the same day.
Excellent customer care. Old school knowledge and craft. Honest and very reliable. Not for bargain hunters. But if you have a car that is worth caring for, this is the place.
I took a chance on Craig Johnson Automotive because I saw so many positive reviews online. My expectations were exceeded! Craig, the owner, took great care to explain to me what needed to be done, as well as what other maintenance might be necessary soon and in what time frame. It was clear to me he was capable and honest. Ill definitely be back for all my automotive maintenance needs.
As always, I had a great experience at Craig Johnson Automotive. I tend to keep my cars a long time. I had a Ford Escort with over 200,000 miles on it. I also have a Mustang that is 25 years old. Craig has always kept my cars in tip top shape. Craig has been my one and only mechanic for almost forty years. He stands behind his work, and is very good at communicating what needs to be done, could be done, and can be deferred as far as repairs go.
I have been coming to Craig Johnson for a number of years and wouldnt go anywhere else. Craig always explains clearly what my car needs and does a terrific job of keeping it running in top notch condition. Friends I have referred are very happy with his service which is always done with an upbeat attitude. His staff are very pleasant and he gets the work done as promised. Thanks for keeping my car, and my husbands, running just great!
Craig Johnson has serviced our Dodge Ram truck, Toyota Scion, Smart Car, and classic Mustang for the last 13 years. The mechanics are excellent, all are friendly, and special parts have been installed. Prices are fair and if some part does not need repair, we were told not to order.
I have been taking my vehicles here for more than 15 years.... old cars, new cars... always have the best service and prices. Craig never tries to get me to add services that I dont need or want. I thoroughly trust and recommend them!
I have to say that the quality of work those guys give me is better than the best. They not only took me home after dropping off my car but they delivered my car for I couldnt leave the house to come get it. That is above and beyond superior service. They also give my vehicle the best quality service and products. I like that.Linda Ashmore
Im so glad that my b/f found Craig Johnson. As a female, I feel very comfortable about taking my car in for service/repair on my own. Craig is honest, trustworthy and very knowledgeable. He takes the time to explain what is wrong and what needs to be done and how and what kind/make/brand of parts hes going to use. His estimates are true estimates. Craig and his team take pride in what they do and it certainly shows in their work. I have over 200,000 miles on my car and with Craig and his team doing all my car service and repairs on it, I will probably get another 200,000+ miles on my car!
Craig Johnson is a man of integrity and that is why I have been taking my vehicles to Craig Johnson Automotive for years. He and his whole staff are dependable, respectable and honest. I know some of Craigs other customers and we all agree he is a blessing! Always leave satisfied.
Customer service is great. Craig tells you how it is explains everything to you. Great person. Thank you
I had the most horrific experience with Craig Johnson Automotive. I took my car in to get the Air Conditioning fixed. He misrepresented himself from the very beginning. First he told me he would install nothing but NEW Factory Ford Parts. I found out that he bought my compressor from 1-800 radiator, not Ford as he represented he would do. He could not even tell me where he bought the condenser, but when I call Ford they told me they do not make the condenser for that car any more. Craig Johnson told me ALL the parts were coming from Ford and he would not do it any other way.Since I was out of town when he got the repair done my daughter went into his shop to pick-up the car. She called when she got home to tell me that the Air Conditioning was not cool at all. I returned home a few days later and the AC ran cold for about 10 minutes before it went completely warm. Not too happy after paying almost $1,200.00 to get a NEW system. I took it back into his shop and he told me the oil had come out of the system. He showed me the oil all over the inside of my car. Later on he told my wife that the compressor was running all the time. Remember, this is with the oil all over the inside of my car. He had apparently left some debris inside the system before putting it together. I went to get something out of my car the next day and found out my car was not even at his shop! He could not figure it out so he took it to a shop down the road to get them to figure it out.Dishonest, untrustworthy, expensive, and incompetent. Dont go to Craig Johnson Automotive unless you want to get ripped off by crappy workmanship and poor customer service.
Great mechanics & customer service. The best auto shop Im the Southland!
I HAVE HAD MY CARS REPAIRED BY CRAIG SINCE HE OPENED HIS BUSINESS. HE KNOWS IN A MINUTE WHAT IS WRONG AND REPAIRS IT FAST AT A FAIR PRICE. HE WILL NEVER TRY TO SELL YOU MORE THAN YOU NEED. IT IS A PLACE WHERE A GIRL CAN TAKE HER CAR AND NOT WORRY ABOUT BEING TAKEN ADVANTAGE. HE WILL GO OUT OF HIS WAY TO HELP YOU. I HAVE REFERRED MANY PEOPLE TO HIM AND THEY ARE ALL HAPPY WITH HIS SERVICE AND NOW ARE PERMANENT CUSTOMERS OF CRAIGS.
This is a great place for women looking for a trustworthy mechanic - honest, reasonable prices and great follow-up. If you are female, it is the best because they dont talk to female customers like they are idiots. (How rare is that?!)
What a wonderful experience!!Craig Johnson Automotive is the greatest mechanic shop in Southern California!!Are you looking for who may be the last Good & Honest mechanic?Look no further than Rowland Heights, California! Craig Johnson knows his stuff!! AND... he guarantees his work! What a concept!I thought my truck was beyond help because I made the mistake of taking it somewhere else (long story). To make it short, I was told I think your trans is going out and the head is cracked by this other shop... I think...? Your guessing??I brought my beloved truck to Craig Johnson who knows his business and he fixed it!! (btw: it was neither the trans or the heads) I should have just gone to Craig to begin with and would have save myself hundreds of dollars and months of stress!Craig even gave me a couple of services I needed but couldnt afford for free!When does that ever happen?I am a customer for LIFE !!! I want to tell the world, especially anyone in the area...GO TO CRAIG JOHNSON AUTOMOTIVE - HELL TAKE EXCELLENT CARE OF YOU!! Trust me you wont regret it!!Thank you Craig and crew... YOURE THE BEST!!!If you are reading this review and take my word for it and go to Craig, tell him Ms. Ellie sent you!
Today my Fiancee and I had a horrible experience with their inflated invoice price. My Fiancee and I checked with Repair Pal and it showed this mechanic shop charges $ 295.00 over the standard average. We have learned this shop has a history of over charging and if you dare to question your bill the mechanic Craig Johnson becomes upsets and lashes out. We brought in the proof of the overcharged amount from Repair pal and Craig Johnson the owner of the shop became upset and stated it was an insult. In addition, out of spite he did not replace the old timing belt with the new belt. It comes in a full kit.Why? Why do this? He has placed her life in danger whereby the old belt is about to fail. Who dosuch a thing? Its uncalled for and unnecessary he should be ashamed of his actions. It despicable to say the least. My Fiancee is hurt by his dangerous actions. My Fiancee paid for a complete repair of the water pump. It left my Fiancee and I in disbelief. She has been a long time customer for over 20 years. Craig Johnson the owner/ mechanic wanted an apology for even mentioning the high prices. This shop needs to recognize it is everyones right to question a high bill. I hope the shop will extend an apology for their negative uncalled for behavior. They certainly need to learn appropriate customer service. I hope they will apologize to my Fiancee and I. As an update the shop did not complete the whole work of the water pump replacement. Out of spite and its written in their invoice they left the old belt on. We will never go to this shop ever again.
My family have been going to him for over a decade and trust he will always give us the best service and advice. Thank you Craig and crew
Craig does a great job of coordinating and completing repairs. He is extremely honest and Ive had the privilege of using him as my mechanic for many years.
I have been a customer of Craig Johnson Automotive for over 15 years and continue to utilize his team for all my automotive needs. I relocated 40 miles away from Craig Johnson Automotive 5 years ago and have continued to utilize Craig Johnson Automotive only for all of my automotive needs. My 2000 Tacoma amassed 444,000 miles of reliable service while under the watchful eyes of the team at Craig Johnson Automotive. I have purchased a 2016 Tundra which has solely been serviced by Craig Johnson Automotive. The team at Craig Johnson Automotive is skilled in every aspect of my new vehicle thus I have the utmost confidence in the continuous reliability of my vehicle. The comfort and expertise Craig Johnson Automotive gives me is indisputable.I am overjoyed to know Craig Johnson and his team. Instead of new and inexperienced dealership service department technicians Craig Johnson Automotive has seasoned veteran mechanics so even if Im just getting an oil change their eagle eyes and vast experience spot potential issues before they become serious. I have not had a breakdown since utilizing Craig Johnson Automotive ! Craig Johnson Automotive provides a multi-point inspection and takes the time to explain the status of my vehicle so that I can make the best decisions for my situations.I recently went to see the pros at CJ Automotive for my 30K Oil Change and service to my 2016 Tundra. A day or so later I had smelled a foul odor that I assumed was from the antibacterial spray used on my newly installed cabin filter. I called the shop and I was assured that the smell would go away in a day or so and still the smell lingered. I grew puzzled as nothing like this had ever occurred. I return to have this remedied only to discover I was the one at fault. The entire team converged on my vehicle and began the search. Tony was the one to discover the culprit. He could smell the strong pungent odor behind the driver’s seat. As I lifted up the rear rubber floor mat Tonys eagle eye spotted something and said: hey, whats that? I looked where Tony pointed and say a decomposing red potato. It had fallen out of my grocery bag days before and began to dehydrate. This experience is yet another positive one as a longtime customer with Craig Johnson Automotive !!!
Craig always gives great service. Ive been going to him for 8 years. Thank you!
Very professional, thorough and friendly. The price was fair and the work was top notch quality !
I am not one to really do reviews. However I was referred to Craig by my boy friend. Glad I listened and came here for my oil change on my Prius. Very knowledgeable and honest about what my car needed and sent me photos. Which was a plus especially since I didn’t ask for them. It’s a rare thing to find someone in this profession who is fair with price, honest and good quality. Will be coming to him from now on. *Update* I have now been taking my Prius to Craig for probably over two years now. I went in this last time for a simple oil change and filters for the cabin and engine. With the fires happening I was pretty sure I was due. Well turns out I had a lot more going on with my car than thought. I got word from Tracy his new receptionist who is very nice by the way. She informed me my battery was basically bad and my filter for the Prius battery was dirty and needed to be cleaned. Well I know Craig never steers me wrong with what he recommends for my car and had him do what needed to be done. All I can say is that she turns on and off way better and drives a heck of a lot better. I have now owned my Prius for 7 years and with all the miles I have put on her I am lucky I just started having these maintenance needs. I will keep taking my car to Craig until he decides to throw in the towel. Thank you again for looking out for me and my Car.
I have always received great service and trust their recommendations.
They can fix even Auto and trust worthy
Smaller facility but excellent service.
Craig Johnson Automotive is great place,honest and reliable auto repairs.
Great service, very detail, very fast!
Honest mechanic
Very helpful and knowledgeable
Craig is the man. Im calling him right now! I will not let anybody else touch my rides. Period.
Good job and on time
Honest, accurate, guarantee work, nice
Great Service