I like shopping there, they have awesome one-day sales, good customer service. The only thing that can be hard is the parking. The spaces are really narrow in that lot.
Big 5 is one of those places that feels like a small family owned business at times, this is one definitively feels that way to me. Small, in an organized disarray, they seem to have small quantities of many things but never enough of all you need! I know, I know it sounds as if Im complaining, truly Im not, here is where the compliment comes, the last to times I have gone in, the two employees that helped me where great, cheerful, happy, as if they enjoyed their job! My interaction was brief yet memorable, they made the difference!
The associate assigned in fishing department made easy transactions!
Very cordial service tonight from the late night crew. Needed running tights for my daughter, not yoga tights, and locally only Big 5 had a selection. Thanks Big 5 Team!
Have good prices and always find any sport equipment i might be looking for there.
Very helpfull staff Elliott and patty Im coming back for work shoes when need itThank you big 5 store employees
Good Sports place to shop.
They have all your outdoor needs!
I was able go in and out fast got what I needed and customer service was outstanding....
Excellent customer service. Helped me w hiking sticks & hiking shoes!
Nice crew working there very helpful love it!!
Its a small store they dont have everything I want
They didnt have my size!
Great customer service
Happened to be in the area needed shoes
The staff members said Hello & Have a nice night, so greetings were friendly. They offered help, didnt ignore us. Gr8 service, & prices are competitive for many items I searched for tonight. Theyve been in business for many yrs here for a reason. Theyre awesome !
A lot of sport accessories. Good variety
Very good service for the Airguns and airsoft area but if you want to have a good airsoft gun then go to airsoft gi or evike. If you just want to mess around in the back yard then sure, you can grab one and go pew pew
Theres not a lot of sporting goods stores left so Big 5 is the closest option. I do like this Big 5 because the people are knowledgeable and willing to help.Pro tip sign up for the emails and youll get daily one day deals.
Its ok
I got nothing to buy, I just look around the store. The store is good, has fully stock. Plenty of choices. If u want to buy something you need
This place needs a bigger location. Im not claustrophobic but, when I when I walk in, I cant help but feel a little labored in breath...and the prices dont help the situation either.
Terrible I tried to call for 2 hours straight and the phone line was busy and when I drove all the way there the manager said that there lines were very busy but yet I saw nobody on the phone I think they took them off the hook just so they didnt have to answer. I drove all the way there to find out what I was looking for was not in stock all I should have been able to do was call and ask them I was very upset very disappointed
Best experiance at this big5. I went to purchace a treadmill & every employee was so happy their energy was the BEST! Especialy during these hard times. I just have to give a shout out to Manny he was the Greatest help! I truely appreciate you man & my cashier Brieann thank you for all the kindness. Stay Awesome Big 5!
Great Customer Service
Best places for shoes
Nice clean store but understaffed and sometimes employees are... let’s say a little lazy. Last weekend I walked in to purchase Nike socks. I couldn’t find them anywhere. The only employee there was a cashier. I asked her for help. She said that everything is out and if they’re none on the shelf that means they are out. I asked if she can check online. She hesitated but went and checked their computer and to her surprise they showed that there are 3 packages left in the store. I went and found them myself. What I’m saying is that she didn’t offer to look online or had someone to go help me. She just said they are out. And only when I insisted to look online she did it. That’s not a very good service. I think they need more employees. They are always short on staff
Nice staff. I havent been there in a long time. But it was nice to go back. I like their Quencher Gum.
Good sales going on right now.
Whatever you do not find in other Big 5 sporting goods stores you will find here
Got some really good deals. $16 snow boots, $18 snow gloves, $5 Dickies Beanies.
Great place for awesome bargains. Make sure you are signed up to receive their emails for the 1 day specials. Got a $60 pair of steel toe work boots for my husband for $27, $50 cross training shoes for $17, a $15 coin counter bank for grandchildren for $5 & a $16 pkg of 8 Wilson qtr sox for $6. Need I say more?
Nice
Only two people working. Business open but very slow service
They have really rude staff members. They show lack of motivation and they never smile. Obviously they don’t like nice people because I was being really polite to them and they are still rude.
Normally i dred going to this place the workers there are like top model rejects. And they never feel like doing their job. But yesterday i went with my son there was a short Hispanic chic that helped us out . Thats the only reason i am giving them 4 🌟. Any other day i would tell everyone thinking of shopping here, ur best bet is to go to the one in West Covina.
There sports areas are pretty good but they dont carry all sizes
A bit empty around 8pm. Wanted to buy shoes, but staff was lacking. Store was nice as it was quiet.
Bought some tennis shoes had a very helpful employee help me try on numerous shoes before I got the size that fit
Honestly. Where do I start. They had good services, but after buying everything ( for about 2 hours), thinking we had discounts on most items, weve been scammed. The store has never signed an agreement with other companies. A waste of 2 hours. Ill add a star because of the services.
Good bargains on shoes.Having a 4 day sale, saved more than 50%.
One of the larger Big 5 stores in the area. Great staff, lot less shoes and guns but lots more sporting equipment. Great place for snow gear during winter.
I bought badminton racket from this store but they charge me with something else and when I refunded it, they refunded with less amount with the attitude of not caring my product. And I still can understand why this lady ask for my ID even I need to ended up insert my credit card againP.S. the cashier name was Angela.
Its still da same with merchandise etc
Store seemed stocked and organized. Friendly and available staff. Please walk your customers to what theyre looking for and but just point them to that direction!
Went there for night crawlers and the cashier told me about Laguna park. My grandkids had a great time fishing. They caught a couple of bass weighing 2-3 lbs. each and 5 bluegill/sun fish. The staff is always very helpful and knowledgeable.
Nice workers
Very nice
Ive been shopping at big 5 for decades. They always have deals.
Very helpful
Its like a half step above estate and garage sale hunting--you might find some gems here. the clothes can be irregular or out of style, but when theyre on sale, they are quite cheap. parking is very easy to find (but the spaces are tiny) so dont come with an SUV or you might get door dings
Not a good service!I bought a basketball a week ago, now the air pressure kinda low a little bit, just wanna use the air pump, they do have a pump, but they refused...
Had what i was looking for. In and out quick. Great service and store.
Great staff, always knowledgeable and accommodating. Even when you come in at 8:40pm.
Got what I needed quick in and out
Workers dont ask if you need help, they put there head down and walk away as fast as they can.
Great deals,, trendy, great variety of quality rags.. in the good sense. :)
Bought some Colemen Boots for 29.99 sale price and original price was 50 bucks
Everyone is super helpful and they have great deals on boogie boards. Definitely recommend going here for any summer needs.
Staff was really good in helping me. Great place.
Ppl very courteous and helpful. As well as the person on the shoe dept. And at the register. Thank you
Excellent customer service.
Great service
Staff is great. Store is lacking variety. Best to call if you know what youre looking for.
Found good deals on shoes . Rbx brand shoes are great. Look for sales on their mailer
Great place for sport gear. After years of coming here, only once have I had a mishap, and that was just one person not having great knowledge. Otherwise, definitely recommend!
Great stock of items
Close a little bit late which is great for me
They are very nice here, they are always willing to help you out .
Had everything i was looking for and the cashier was exceptionally nice!
Describe is having a great sale and always has low prices on their tennis shoes
Great service and good prices if you look around
Helpful employees. Niki sandals were on sale.
Stuff with sports good hard to find things you need.
Average shopping place. You can get bargain once in a while.
Great prices and killer staff
Location was cramped and the products seemed like they werent all placed near related items, like propane was in a weird location relative to propane grillsThey do have a lot of various items though, a very nice selection, and the staff was friendly, a good experience overall
Good stuff... Fair prices...
Exelant fast service
Friendly service, reasonable price
$10 off $35 coupon came in the coupon mailer. $69.99 Binoculars on sale $34.99 + Coupon about $27 with Tax
Its a good store when you shop clearance.
Big sale on pop-ups was in & out 10 minutes
Workers were all very courteous!
Helpful staff
Great selection of baseball clothing.
They sell hard to find items at fair prices
Awesome customer service
Friendly, good prices
Not much variety of goods then other Big 5 stores
Nice store
Use to come here a lot as a kid. The selections have decreased.
Terrible all around would not recommend
A wide variety of athletic gear at all different prices. Also they have weekly sales that give you an opportunity to save a boatload of cash on your favorite brands.
Great, but to much overstock in the aisles.
Love this place
Good customer service, nice staff
Good, great prices.