Great doc even if it took two tries to get into the correct drive! Dr. Gupta was quick but thorough in examining my throat for a swallowing issue I was having. As he was examining he was saying what he was seeing out loud (albeit quite loudly since, I suspect, a large number of his patients have difficulty with their hearing) which I appreciated. He explained what he thought was going on and a prescribed a short OTC course for it and some other methods for relieving my distress and I went on my merry way.

I have a problem of wax build up in my ears and Doctor Gupta has me on a 8 month cycle to have it removed. It is very successful as I have no problem flying or getting water in me ears while showering since he started the programIt is very successful remedy!

Dr. Gupta is very kind and professional. He has been seeing my kids for about 2 years now. He has put tubes in ears and removed adenoids from 2 of my kids. He was good with the kids and put them at ease. The procedure went very smoothly and they healed extremely quickly. Their health has significantly improved since we started seeing Dr. Gupta. Highly recommend!

Dr. Gupta is a very kind, compassionate and knowledgeable doctor. He spent extra time with me answering all my questions and addressing my concerns. The audiologist was also excellent and did a very thorough job/report. His staff is all very friendly and caring! Would highly recommend them!

I went to Dr. Anil Gupta a few weeks ago and was extremely pleased with my visit. His office staff was wonderful on the phone and in person when I arrived. They were efficient and timely in their care. Dr. Gupta got right to the problem and gave me medicine to treat it. I have returned twice for rechecks and have been very happy with my care each time.

Excellent professionalDoctor great friendly office and superior in skill’

Dr. Gupta was prompt and able to see me on short notice. Also, I was very pleased that he returned my call quickly when I had a follow-up question one week after my procedure. ...All went well. Thank-you!

Dr. Gupta and his team are professional, kind, and punctual. The doctor is very personable and breaks down medical jargon in a manner that anyone can digest.After numerous consults with other doctors in the area I chose Dr Gupta to perform my septoplasty. A few weeks post op and I’m finally able to breathe properly through my nose. I’m confident in returning to him for any future concerns!

Dr. Gupta has proven time & time again to be knowledgeable, straight to the point, and informative with each visit. He takes the time to explain in a down to earth and easily understandable way. Will go to him for ENT as long as hes available!

Everyone in the office was very helpful, and Dr. Gupta was able to help me out with my ear. Would definitely recommend

I was welcomed into the office by a warm and friendly staff. The audiologist was wonderful to work with. Dr. Gupta was clear, concise and caring. My 3 children all went to Dr. G as kids for tubes & tonsils, with positive results. I would recommend Dr. Gupta for any age. Hes great at talking to kids, adults and very worried Mommas! :)

Dr Gupta and his staff were all amazing! This was my 3rd opinion and although we do not have an easy answer the effort is being made by Dr Gupta to figure it out! Very highly recommended. Clean office as well which is always a plus!

Dr. Gupta and his staff were very nice and professional, and made my visit very pleasant! I would highly recommend him to anyone.

When I had my business I often communicated to my staff that the most important people within our company are the individuals that greet our customers as they enter our place of business. All the members of Dr. Guptas office make you feel welcomed and that you are at the right place!

Dr. Gupta was familiar with my condition each time I visited and had obviously reviewed my chart before my appointment. He also came up with some good ideas as to a course of treatment.

And awesome practice! Have been going here for many yrs and Dr Gupta and his staff r so kind! From the receptionist (sorry I didnt get her name) to Chris the nurse was so kind and informative! Would highly recommend this practice!!

I’ve been with dr Gupta for 20 years I absolutely love his professionalism, promptness and I’ve sent many people to him and will continue to. He’s an Aplus in my book

Dr. Gupta was prompt and communicative. I knew what was happening during the entire procedure.

This office is the WORST. I have been seen three times as a 17 year old. I came in for a checkup. They proceeded to force a payment out of me, a minor, then refused to see me. I tried to tell them I had the wrong credit card and to wait for the correct one to be sent to me. They told me it was urgent (urgent enough to not get the correct address on file). The office staff was extremely RUDE. They talked down on me. One didnt even have a mask on. Apparently, CDC guidelines are a joke to them. They also proceeded to lie about age laws in Michigan. I dont appreciate being lied to and treated this poorly. Outrageous. Save your time and money!

This is one of the most caring medical environments I have ever been in. Everyone from the staff to the doctor was solicitous, kind and professional. I came there in pain, and frightened over an ear injury. They did everything possible to put me at ease. I was very impressed and would highly recommend this place. Dr. Gupta is friendly and very knowledgeable. I felt in very good hands there.

I as seen at the designated time. There was minimal discomfort in my procedure. And my hearing, minus the yearly build up of wax, is great.

Great office staff. Dr. Gupta was very friendly and has a great bedside manner!

Great ENT doctor what I like about him hes very direct knows which way to go with the nose in my case good care from him staff is excellent

First time visit. Overall satisfactory experience starting with convenient parking behind the building, to quick background form filling and the visit with the doctor. Dr. Gupta was quick, concise and answered my questions right away. even though I didnt have to visit again, I would visit again for my future ENT needs and would recommend the practice to my friends.

Above average rated clinic. Very professional and thorough . Dr Gupta and his staff were very punctual and courteous. Appointment was on time and I came out very pleased.

Ive been a patient of Dr. Gupta for a few years now - I was referred to him by my PCP. Hes a fantastic doctor and his office staff is top notch. If you are in need of an ENT, hes a great option!

Dr Gupta is always on time and professional. He explains things in simple easy terms. I have been going to him for years and will continue to do so.

Save your time and Money. By far the worst service and the Dr. has no idea of how to handle certain conditions. The treatments does not work at all but you will go through the pain and torture anyways.The staff is extremely rude and has no sense of how to talk with patients.I would strictly avoid going hereUPDATE: With the reply below you proved my point.a. the office is rudeb. treatments dont workThank you!

Dr Gupta has a pleasant bedside manner and is very concerned for each patient. His front desk staff are considerate, kind and helpful. I had a great experience with all of the staff and would highly recommend this center. If it wasnt for them, I wouldnt have been able to regain my voice. :)

This is my second patient experience at Dr Guptas clinic. He is extremely personable, interactive, professional and listens to his patients concerns with undivided attention. I would highly recommend him to anyone needing a good ENT!

Prompt and compassionate care. Friendly staff and physicians. They listen well, spend plenty of time with the patient, and perform thorough examinations. Highly recommend!

NIce knowing that office is adhering to strict Covid safety rules. Felt completely safe going into this type of environment. Did not have to wait long for Dr. Gupt All of his associates were very cordial and professional. This is why I only go to him for my ENT health.

Dr. Guptas office has been amazing helpful this past year in getting and maintaining my hearing aids. Smita Singh is a great Audiologist. She tested me for my hearing loss and explained everything clearly then helped me pick the best aids for my loss and she fitted me perfectly. She has continued to answer all my questions throughout the past year. My last visit was for replacement parts (domes.)

Office visit was just fine. Some of the staff were wearing their face masks improperly which was a little bothersome but otherwise the visit was good. Only a few minutes in the waiting room and was seen very quickly by the doctor. Updated to say that the Dr was excellent, very friendly and thorough. Will definitely go back for future needs.

Dr. Gupta is the Best in his field. His staff is pretty Great also.

The staff are very friendly and attentive, patient and kind. Dr. Gupta is very thorough, and attentive as well. On my last visit I got the works. Dr. Gupta examined and cleaned my ears, and then I had an audio test. I was made to feel comfortable throughout the appointment. I highly recommend Gupta ENT Center

I came in a few months ago in a lot of pain which was causing me extreme anxiety. I was hoping for some helpful answers. Had a very quick appointment and was told I had acid reflux and was given medication. I started to get a lot worse and none of my symptoms were adding up to the diagnoses so I paid to come back for a follow up where I was told to switch heartburn medications and was told I didn’t need another look. I ended up going to get a CT scan on my own because I was in so much pain. Results came back with a deviated septum and chronic sinusitis. Very confused with the misdiagnosis and was recommended a new ENT doctor.Doctor Gupta was kind though so I gave a star for that.

Smooth appointment. Friendly and knowledgeable office staff.

Love Dr Gupta!! He always takes the time to get to the bottom of whats going on. Thank you Dr Gupta!

Very nice and professional, straight to the point, no fluff, very good with my young children!

Made an appointment one day, the next they call me to say it has to be moved for their lunch break. No times available that fit my schedule. So I guess Ill just get sicker. Hopefully I dont lose my job and health insurance in the meantime. Thanks! Edit: excuse me? So Im a liar? Your office most definitely called and canceled my appointment because it overlapped with their/your lunch break. Also, nice double speak. First you say youre sure thats not what happened and then you say your schedule changes frequently. I see another review noting an issue with your offices lunch break so maybe a look in the mirror is due.

Dr. Gupta was very personable and a great listener- he paid attention to my acute issue as well as a longer term chronic issue and gave me great information. I feel confident that he gave me the best care I could have asked for at my first visit!

Dr. Gupta has seen my son for a failed newborn hearing screen. When I brought him to the appointment the front staff was so helpful and very professional! When I met doctor he was very friendly. When doing his evaluation he went into details about what he saw, and different plan of actions. I never felt rushed or pushed into surgery, if failure of treatment then it would be something we would have to think about! He was very great with my son! We ended up having a hearing test and was able to get right in. I was happy and satisfied with my experience!I highly recommend this adult & pediatric ENTI will have to say Im surprised about his reviews because hes one of the best doctors Ive been to in a while!Great work To the staff and Dr. Gupta

I didnt have to wait too long. He knew what to do right away. I was in & out of his office in 20 minutes. Very happy!

I called to make an appointment and I got in the same day because I had issues with my Ears very friendly office great doctor intelligent smart fast I do recommend this office to everyone clean and nice people thank you Dr Copta and employees may God bless you all

My appointment with Dr. Gupta went very well. He answered myquestions, gently did a scope on my throat . I would go to him againif the need arose. I was given his name from my gastro doctorafter an endoscopy.

Great service and staff, my nurse was especially kind and was chatting and joking with me while we were going through paperwork. Visit was relatively brief and even though my problem didnt fall under Dr. Guptas specialty I was still analyzed and they were able to help me out. Will be going back for a follow up appointment.

The staff was excellent! Very professional. Dr Gupta was excellent! He examined me and explained everything to me so that I could understand everything. I recommend him to anyone that needs an ENT.

I have taken my son and daughter here for ear infection issues. Both have had tubes, which have prevented them from having continuing ear infections. Dr. Gupta is very patient and calm with the kids and I can tell my kids are comfortable with him. He does a good job of answering questions and explaining procedures. Happy with Dr. Gupta these past couple of years since we started going.

The office staff and Dr Gupta were very professional. I felt that Dr Gupta was very informative and reasonable with my plan of treatment. He took time to explain the different options for my hearing issues. Very good experience with the appointment.

Really appreciate good advice. Went in wanting a magic pill to make all my sinus issues go away with with a snap of a finger. Didnt get that, I got actual good advice on what I can do without a magic pill or surgery and it has been working. I appreciate when doctors do this.

Awesome location, parking and the staff was friendly. Dr. Gupta and his staff were friendly, personable and efficient. My overall experience was by far one of the best as a new patient. Keep up the good work!

Friendly staff. Very thorough with testing.

As always, Dr Gupta and his staff are friendly, helpful and very attentive with my care. I appreciate having them as my care provider.

Very good and patient!!!

Very thorough ENT and audiology exam. I recommend him highly.

The Doctor and Staff were very helpful and informative. Glad I have him to take care of my ringing ear issue. 👍👍👍

This place never answers their phone. They are apparently always on lunch, per their voicemail.

He was fast, asked what I felt were the correct questions and knowlegable.

We have seen Dr. Gupta a few times and have found him to be knowledgeable and helpful, very professional. His office staff has also been courteous and helpful.

WATCH OUT FOR SUBSTANTIAL PRICE INCREASE Dr. Gupta seems like an able physician. My low rating is the result of a high fee for a quick visit and a discussion with the office manager / accountant, Heather. In March 2018 I visited Dr. Gupta because a rubber hearing aid tip lodged in my ear. In two minutes or less Dr. Gupta easily removed it. I was billed $197. This compared to a much longer visit in Sept 2016 for sinus congestion for which I paid $65. I requested that Heather make an adjustment for the short March 2018 visit. She was impatient, abrupt, and would hardly listen to my rational for an adjustment. The conversation ended with Heathers unapologetic rejection of my request. That will be my last visit to Dr. Gupta.

Very happy that they were able to repair my hearing aid.

Not happy

Charged 128$ for the first visit in which he told me nothing of use about my problems and said I had to come back another time for tests. I did that and was charged a ridiculous amount more for information that didnt help. In the end, he told me Ill be honest, I dont know whats wrong with you. Absolutely choose another place to go if youre looking for answers or solutions.

Took my son for a hearing issue. Dr. Gupta swiftly removed his ear wax from both of his ears. The staff was helpful and efficient with all paperwork. His hearing was restored immediately. He was very proficient and professional.

I visited the office for an ear pain and it was a great experience starting from taking the appointment which was easy. The front desk, the doctor, and the hearing test person were very nice and patient to listen to my issue. The doctor was very knowledgeable and took the time to explain my pain and what was needed to be done. I highly recommend Dr Gupta

I read many reviews of Dr Gupta and his staff. What I read was, rude staff, quick visits and missed diagnosis’s. I had an opposite experience. The staff was very friendly and patient with us as my daughter was late. Dr Gupta was very friendly and gave us the tips we needed and told us to keep him posted on her health and expectations for the future. No issues with our visit.

Staff at this place is really non-professional. I was trying to get in touch with Dr for getting any alternate test if he can prescribe/order it. Neither staff gave correct information nor arranged a call from Dr. Probably I need to visit another specialist for the issue I am trying to get address.Dr himself seems knowledgeable but staff is awful.

Excellent visit from start to finish. The office staff could not have been more pleasant, nurse was very nice and very thorough and Dr. Gupta listened and was complete in his exam. I walked out after first visit knowing exactly what I needed to know. Thank you!

Horrible. I would never go to his office again. I had some type of ear infection. He barely saw me, shoved some drops in my hand and went on his way. He does not listen to his patients and he is more concerned with getting you out of his office and another person in his chair to care about treating you effectively.

Ear wax removed, Rather big piece.. But the procedure caused blood to rush into the ear canal and next morning when I was cleaning the ears there was a lot of black dried blood and it took a lot of effort to clean the canal.

I was very surprised to see recent bad reviews, so I was compelled to share my very positive experiences. Ive seen Dr.Gupta more than once now after being referred by my PCP.His office staff was super helpful when I showed up without a compete referral ready .. they took care of it all and had some seen regardless. I was very impressed. (That was my stupidity after all)...The Dr himself is super throrogh and knowledgeable and has great bedside manner (as does his nurse staff).I have only been impressed and will continue to return to this practice (assuming I still might need to)! :)

Very good experience with this office, Thanks

Visit was quick, no waiting and thorough!

Our visit with Dr. Gupta was right on time. Everyone in the office was very welcoming.

Good and efficient care

I have never written a review before but must now! I got Dr. Gupta’s name as a referral from my nephew, sister and father in law. Nice doctor, nice office.After the new calendar year, my insurance changed and when I went into the office they were not familiar with it so I was charged as if I didn’t have insurance and told to work it out myself. I paid the $65 office visit and asked them to call my insurance company for having the visit billed correctly. The office manager /billing person -Heather did not want to call so I asked my insurance company to call her. I then asked Heather to give the doctor a message to call me back and I was told by her, “No he will not call you, that is what he has me for.” She was very rude, not willing to help, and refused to leave the doctor a message.Seven months later I needed an appointment, called and scheduled it and asked the scheduler to please make sure that the insurance was in place, and that I wouldn’t have the problem I had earlier in the year. She said she would make sure and call me back. The next day I received a call from Heather, not the scheduler, asking me why I was coming back to their office after I blasted them on Social Media. I had no idea what she was talking about and she said that I made a comment/review on Social Media about their office and her. I did no such thing-it happened to have been my daughter who had also had a billing issue with Heather and made the review. She said-whatever, you or your daughter. Why do you want to come to our office? EXCUSE ME??I decided the only way I would be able to talk to the doctor was to make that appointment so I did. I had a sinus infection, which I saw him for and told him I wanted to talk to him about his office manager Heather. He told me he had only 2 minutes to listen to me. I told him that I was basically paying my $40 co pay to tell him how rude Heather was to me and accusing me of something I did not do on Social Media and that I liked him as a doctor but did not appreciate how she was treating his patients He seemed uninterested and said he doesn’t get involved in those things but would talk to her and call me that evening. No call, or the next day.I called the office back and asked for him to call me because I was still sick, which he did. Then I asked him why he did not call me when he said he would, and he said, Oh, I forgot, and anyhow, it’s a “he said, she said” thing and it’ll never be resolved but he just plain forgot to call.Since Dr. Anil K. Gupta just opened another office in West Bloomfield, he must be doing well-good for him. Lucky for him, it’s because of his patients that are feeding his family and not because of his bedside manner and the lack of care, concern and complete disinterest of those same patients.Find a doctor that appreciates your business-this office is not it!

Clean and safe environment with friendly doctors and staff!

Seen Gupta to get a simple cauterization on my septum to stop my nose from bleeding. After the surgery that he could supposedly do in his sleep im left with a dime-sized HOLE halfway up my septum, both of my nasal passage walls collapsed and a constant whistle anytime i breath through my nose - when I actually can. I can say without a doubt this man ruined my life, cursing me with a permanent stuffy nose, little to no sense of smell, and worst of all, MY NOSE STILL BLEEDS. Terrible excuse for a surgeon do not waste your money on this clown.

Dr. Gupta has inserted ear tubes for both of my kids. We have always had a really good experience. He is great with kids!

I am not sure why some people put low ratings on what rationale. Probably best ent doctor. He correctly diagnosed my problem which other ent doctors are clueless. Probably only doctor capable of diagnose it. Other have good ratings who not even capable of diagnosing a simple issue.

First visit. Staff was friendly and efficient and Dr. Gupta was very nice and professional.

Got me in quick, doctor was on time, was friendly and professional. Explained my issue, what I needed to fix the issue and set a follow up.

Caring and thoughtful help-Cant beat this doctors services!!

Dr. Gupta was wonderful with my 11 month old daughter and I would have given him a 5 star rating if it wasnt for the fact that his Office manager, Heather is very very very RUDE. After making a simple request for a receipt for a payment that they made our of our surgical deposit (without my permission I should add), Heather was difficult to deal with and basically refused to assist. Finally after questioning her rational, she agreed on Monday morning that she would get to it sometime this week. I called her back on Thursday and she continued to give me the run around. When I said I would just stop by the office and pick it up she became increasingly agitated telling me that I didnt know what I was talking about and questioning my experience in accounting...I asked her if the DR knew how she spoke to his patients and she said yes he does. At that point she told me forget the whole thing, that she was going to refund the money back to the deposit and send me a bill instead. I tired to tell her repeatedly that all I needed was a receipt for my FSA reimbursement of the money they had already allocated but she continued to refuse and eventually I got so frustrated that I just hung up on her.I had been warned by a family member who also used to see him that he is great but his staff can be very very rude, in particular this one staff person.This was an experience that I have never had before and I absolutely refuse to return to this office as does my family member and other people who Ive spoken to about this experience. I am hoping that this information will somehow reach the Doctor because I believe that he should know that he is losing business because of his staff.DO NOT WASTE YOUR TIME DEALING WITH THIS OFFICE>>>THE STAFF IS AWFUL!!!

I went to see Dr, Gupta, by referral from my family Doctor. They had me come into the exam room and while in there I could hear Dr. Gupta and I assume the nurse talking about me. Dr. Gupta came in the room asked me a couple questions then put an ear scope in my right ear and moved it around until I said Ow. He did the same in my left ear. Then He very nonchalantly said you have T.M.J. He didnt give any advice nothing. Just turned around and left the room.I just received the bill and its over $100.00, for less than a 3 minute exam.If your doctor ever refers you to Dr. Gupta ask for someone else. Im going to make a complaint with my doctor and trying to decide who to see next.

Kind, 100% expertise, competent efficient office staff.

Super nice, efficient staff

Horrible doctor and horrible staff. Wrong diagnosis on ear infection and no follow up treatment or status. Keeps billing for services not provided and violates hppa

My doctor referred me to Anil Gupta. I went for the first visitwhich was ok but he rushed me out telling me to come back in two weeks so he could scope my throat. I had issue with my throat before the two weeks and I called and made an appointment at his new location due to our openingredients at the Woodward location. I took off work for my appointment and he didnt have my records, he didnt have the instrument to look down my throat and he ask my why I came to this location. He had the worst attitude hen he was asking me what type of meds I was taking, which he prescribed for me. I walked out of his office called his billing office and ask if I had an outstanding balance cuz I would not be coming back to this. I advise no one of go to Anil Gupta. I refuse to put Dr on his name.

This doctor is great takes his time with you talkes everthing threw i would recomend him to everyone thats needs E N T doctor

The doctor himself is fantastic but he hires some foolish front desk girls. I called the office 2 weeks ago and took care of my menial 25 dollar co pay and received a terrible, rude voicemail yesterday that if I did not call her back that very day she was sending me to collections for 25 dollars. I called back and then my daughter was crying and I told her Id call back when my kids were calm. I call back and now I am told that I owe 125 dollars because now I have a 100 dollar statement fee. These incompetent women told me 2 weeks ago my account was up to date. I never received any statements or phone calls besides the rude one threatening to send me to collections. I am livid with these women and I have witnessed them being rude to other patients firsthand. Avoid this place and save yourself the headache!

Exceeded my expectations!

Horrible treatment. no follow up, wrong diagnosis and refusal to release records. Double billing of insurance as well. Disappears with no replacement physician leaving patients without treatment

The job was accomplished expediently.

I saw Dr Gupta today. The staff were friendly and professional. I didn’t wait long for Dr Gupta. He was clear and direct and patient.

Great doctor and staff!!

On time and efficient!

Dr. Gupta is awesome!