Im always worried when I have car problems in small towns. I went to these guys because I had a small leak. I thought about trying to make it 3 more miles to a well known tire chain. I couldnt make it. But these people treated me like a local. I hope I have tire troubles near them again.
These guys are awesome!! They take care of all my needs wether its for my personal car or company car. I feel they are reasonably priced.
Took my dad in for new tires on his Jeep, the customer service experience was outstanding. Everyone from the desk to the shop workers were friendly, smiling and made my dad feel at ease. Everything went smoothly and we were back on the road quickly. Thank you all.
Nice crew, they didnt have the specialty tire I needed but they aired up my tires and checked the treads for me. Very helpful!
Very disappointed local customer. We’ve given these guys a lot of business over the years with very few complaints or challenges in the past. They did misplace the wheel and new tire for my snowmobile trailer for four days a few years back but we got that cleared up. Then today we took our Cadillac Escalade and Expedition to swap the tires from one to the other and they broke one of the Escalade wheel covers. Not a big deal but the fact that they wouldn’t own up to it was really disappointing. The plastic wheel cover was likely brittle from age and I’m sure it wasn’t intentional but they blatantly denied any fault as I sat there and looked at the little plastic grommets freshly snapped off.80 miles of high-speed freeway and dirt roads that same day so I know the wheel cover was not loose or damaged they felt it was more important to argue and not offer any compensation for that. What a shame over a $20 eBay item they could’ve offered to reimburse. Instead they have certainly lost our business in the future and I won’t be making any positive comments around town about them either.very nearsighted move.
Good friendly staff that know what they are doing
They helped do a timely tire patch on our trailer. Great service!
This place know what they are doing at a great price. The only draw back is they have so much business, the waiting time is a little more than expected. Other than that, this is the place tho get your vehicle ckd and fixed by the Pros. I really recommend this shop.
Awesome service. Did everything perfect and they were pretty quick. Great job to the whole crew.
I was in Ruidoso for the weekend and my car showed that I had low pressure on my tires . I couldnt find a gas station so I decided to stop here and ask if they could help me put air in my tires. One of the employees that helped me out was extremely nice and offered to put air in all my tires . He didnt charge me at all and was so nice . Great employees and great service.
I tried to give this place a chance once a year when I need something done with my tires. Always a disappointment this time I waited over an hour to fix a nail in one tire watched three attendants working on one car. And then it cost $25. Total rip off if youre going to wait over an hour for a product it shouldnt have been more than 10 bucks. Very very disappointed as usual. Unless the three cars that came in after me and got done before me had appointments I think their priorities are screwed up.
Always friendly. Always up front and love the ease of every visit.
These guys are super nice to talk to,and very knowledgeable. They have a great inventory as well. Stop in and see them.
They were extremely rude to me, treated me like I dont know anything, they changed my tire and in the process bent my fender then tried to tell me it was already like that, until I showed pictures as proof, thankfully I had a good enough picture of that side of my car, they were unwilling to resolve the issue so I had to call my husband, they said they will give us our money back and that we are not welcome to come back, my fender is probably going to cost me a lot more than the tire and I wont know if they refunded me because I used my card to pay so I assume it will be back on my card in 24 hours but idk
Great service! Was on vacation from Texas and had a nail in a tire. Got me in and out in no time.
We needed tires replaced we show up at 8:00 a.m. not busy but he says they cant but to leave vehicle and can get to it until Wednesday. really we are here for an weekend event and they cant not be hospitable I thought this was a business how are you gonna make money. Sad the event is in Ruidoso
Great service and price plus they are a local company which means my money stays in my little mountain town
Helpful with quality personel.
Mike and his crew provide comprehensive and timely care, both for long term reliability and for crises. Accessible and friendly service. Best prices for any type of tires. I recommend Hometown to all my family and friends.
Great service. True professionals
It was quick and easy went in and out, employees were awesome 👍.
Excellent service and very prompt, they have been very good in each encounter. I have bought tires and had auto servicing and have never had a complaint that was no addressed immediately. I highly recommend them
Loved the nice people. They were efficient and had the tires I needed in stock.They made sure I knew about the warranty and the rebateVery pleased.
Clean and professional shop. They knew what the problem was right away.Fast service with very little wait although that may have had more to do with luck.
Great prices. Always friendly. Always available. Always have the solution for what ails my horse trailer and vehicles. Thanks Hometown Tire Pros.
Good service
Prompt, courteous service. Got a new set of tires. Job was done as promised. Really appreciated the shuttle to/from my house (3 miles away) while they worked on the car.
I experienced excellent service on a busy day for them. Positive attitude made it a pleasure to do business with them. Definitely returning !
The guys in the shop were very nice and informative. I will definitely be going back, soon. Thank you
This is the place you need to go for tires and oil changes. Mark and his guys will take good care of you and your needs.
Ive always had a wonderful experience with this Hometown Tire Pros shop. The people who work there are always happy to help and the extra protection warranty is incredibly affordable and covers so much. I would strongly recommend anyone I know to go there for all your tire needs! Thanks guys!
Went here for an issue that could not be fixed but Tire Pro staff was very helpful. They didnt even charge me but did give me some sound information regarding my vehicle. Love the staff here. The guys are very efficient and friendly. Will go again.
I came in yesterday to have a slow leak in my left front tire fixed. My vehicle was almost immediately pulled into the bay. A few minutes later the mechanic came to tell me my right rear tire pressure monitor was also flashing at 22 lbs. This seemed strange, when I came in it was reading, as usual, a healthy 37 lbs. I had him check it with his tire gauge and it matched the monitor. He said he would check it also. Sure enough there was a non-repairable hole way up in the middle of the sidewall he described as a pretty good leak. Instead of buying a new tire I had him put my spare on. I thought it was under warranty with Sierra Blanca motors. It was not and I had to buy a new tire there for $250.00. My question is-- does that sudden non-repairable hole in my sidewall sound just a little bit odd to you?
I was traveling and came through Ruidoso When a low tire indicator came on my dash.I ask someone where I could get a flat fixed they referred me too Hometown Tire Pros. I was just two blocks away. And the experience was five stars or more. The people were friendly courteous and knowledgeable the place was clean and comfortable. I told them I was traveling and I got me in and out very quickly. Thank you Pro Tires.
Discount has taken care of my tire needs for years on my truck trailers and my 5th wheel. They are courtesies, professional and always go out of their way to help me, especially when I pull in with a 40 ft triple axle toy hauler that needs tlc. The prices are always reasonable, the warranties honored quickly, and the technicians very knowledgeable.Thanks Discount for taking good care of all our rigs.
This place is amazing! Customer service is second to none, and the quality of the service is top notch! Cant say enough wonderful things about these guys. They are awesome!
Didnt put my lug nut key back which now I have to use an extractor and get another set. Dang it!!! It was only 5 days ago so I KNOW they didnt put it back. Not happy. Small things make a BIG difference and cause a hassle.
Super friendly! Efficient and helpful. They were able to get us in and out in no time for a nail in the tire during a vacation. Highly recommend.
Home Town Tire Pros in Ruidoso, NM is a great place to have your car serviced. Good, prompt service. Competitive prices. Great people. I always take my car there for complete service work.
They were very professional. They had a copy of my receipt from 3 years ago. They did a great job in a timely manner.
The guys at Hometown Tire Pros were truly helpful and educating on everything that was going on with our car. They worked with us and helped us make the best and most cost effective choices! Good people are far and few now a days but I definitely feel we picked the best and most honest mechanics around! Thank you all so very much! We will definitely continue our business with them from now on.
Fast service, easy credit, fairly inexpensive.
Great service. We had a rental with a bubble in it and they had a tire for us and changed it right away. Thank you so much Mark Storns and crew for all of your help. Its greatly appreciated. Sincerely, Bambi Wagner
These guys are great! The were very kind to us and made sure our tire chains were taken care of correctly. Well run, professional and organized shop. Thanks guys!
I have always trusted in Mark and his staff! Their workmanship is amazing! They have always done any work I needed when it came to suspension, brakes, and tires!
Great service, honest and went out of there to accommodate our time frames. Payment over the phone. This is just my second experience with Hometown but I will visit there place of business as the need arises in the future.
Great company, they will work you in as much as possible if you dont have an appointment. Quick, honest and friendly service.
I always feel safe after having my truck serviced hereThanks Hometown Tires!
Great service. Awesome people, so nice and helpful. Very knowledgeable and honest. Great options and reasonable prices.
The staff at Hometown Tire Pros is Simply the Best. They are friendly, attentive, positive and downright good people. I have never had an unfair dealing nor have I ever had a bad experience. I highly recommend Hometown Tire Pros and all of their amazing employees.
This store was very helpful in getting chains for our trip up the mountain. Everyone was helpful and fun to work with.
They are always prompt and courteous. Good service at a good price.
I needed some new tires but was working with a budget James and Mark showed me all if my options and what would work best with my budget, plus helped me make the best decision for me and my car. James thank you for all your hard work, Mark, I appreciate everything you did for me! Ill always be back, Thanks guys👍🏻👍🏻
Ive been doing business with these guys for several years. Theyre always friendly and very professional. Prices are always very competitive.
No one wants to get work done to their car but I always feel confident that the best work and most affordable option is offered at Hometown Tires.
Have used Hometown tires for years and will continue to do so. Good crew to work with.
Awesome 👌 friendly customer service excellent
They helped me so much. I was in AZ when I called in and they had me text them a picture of my tire to find me one. Got back into town they took care of me. Great service! I would recommend them to anyone!
Good quality local place to do business with. Friendly and helpful.
Great service. Service started about 5 minutes or less after I got there. Friendly techs.
Thank you Hometown tire Pros. Your service was fast, friendly, and customer centered. I thought I my back bearing was shot and I had to repair my struts on top of my tires. Luckily all it really was, was the tires and alignment. I truly appreciate your honesty and professionalism!!!!!
Great folks to do business with. Had the best price on the tires I wanted. Fast, friendly and knowledgeable.
Had a valve stem break on my pressure sensor. Wal-Mart couldnt fix it. Went to auto parts stores they didnt have right part even went to local dodge dealership and they couldnt fix it. Went to Hometown tire pros and they fixed it in an hour Plus had them change my windshield wipers. Recommend Hometown Tire Pros if youre in Ruidoso with a tire issue.
The best place around to take your vehicles for service! Extremely great customer service! And the best mechanics! Thanks guys!😍
Visiting from Texas and tire pressure light came on. Stopped in and everyone from the desk to the guy who checked tires and refilled them were amaxing. Friendly, efficient, and honest! Got back on the road for more sightseeing in less than 10 minutes. Thank you!
Thanks Mark & Staff,We appreciate your fast & friendly service with alignment of our Chev Tahoe on Tuesday August 14th. It is obvious you are on site & run a firstoperation.Mike & Susan Baker
Great price and selection very fast and friendly service ...will recommend to everyone!
Mark and the great crew took care of me and always do when I come get my vehicles taken care of for their needs. However this time it was even more impressive!! Got my truck lifted, new tires, rims! Very happy with the out come!!!
Pretty fair priced, got the work done quick and accurately
Great customer service!!! Awesome experience, will visit again for any car needs.
Excellent service and quality of work! They’ve done a dozen or more sets of tires for us, always willing to go out of their way to help! Thank you to Mark and the team!
Had a flat tire.Fixed and on my way.
The folks at Hometown Tires have always been curtious and helpful.No over selling cause I am a women...I like that.Honest and kind.
Guys here are very helpful nice atmosphere great work and warranties.
Technician was knowledgeable informative and helpful thank you for helping me
Very nice and pleasent people working there. Very helpful and they listen to the problems you have. I will return to here when I need work done o. My truck.
Punctual respectful. Explained if any issue ..have always been honest
They were fast with my repair extremely courteous and wonderful people. I totally wpuld recommend them for any vehicle issue.
Thanks James for helping me at a bad time. Hope to do business with you again.
Courteous, professional & affordable!So convenient, having this business in my home town. No need to go anywhere else!
This is my go to place for all my auto needs, and my cars always seem happy after visiting. The managemanet and staff is always friendly, and I feel like the work they do is priced right. They also tell me if they see a issue starting with my vehicle, and tell me the work dosent need to be done right now, but to keep an eye on it. I fully trust Hometown tire pros!!!! Keep up the good work.
Its a tire shop
Needed tire repair on wife’s Grand Cherokee. Hometown Tire was fast and convenient. Good service.
Owner JR Montoya was very thoughtful and through when helping us buy and get new wheels and tires put on our 09’ Silverado. He went out of his way and made sure we were pleased! We will be costumers for life now. Thanks to JR and the rest of his staff at Home Town Trie Pro!!!
Get the help you need right. Employees staff that care. I give it a high five🖒
From out of town and had two tires go bad. These guys were very helpful and professional. Got the tires I needed in less than 24 hours. I would definitely recommend them to anyone.
Pulled up to their shop Usually someone walks right out... “can I help you?” Not today. 7 guys in the bay with one car plus the manager and all they did was keep looking at me and go on with their business. No offer to help at all. I had a sick, sleeping child in the car with a near flat tire. You lost my business and today I was going to finance a new set of tires. A little customer service would have gone a long way.
We got new tires here for our truck, it was fast when the installed it. They even have a place for u to relax and a television to pass time.
They were amazing. Very helpful. I would recommend them anytime.
These guys are very professional. They do everything they can to assure customer satisfaction and they discuss issues and resolutions to any problem they find.
Very quick, friendly, reasonable and reliable. We at Ruidoso Tool Rental appreciate these guys very much!!
Great customer service
Great customer service, they always find a way to meet my vehicle needs, from walk in to actually ordering the correct tires for my car.
Mark is great he takes the time to answer all your questions no matter the time.
We were in Ruidoso for vacation when we had a tire problem. The guys were fantastic, the customer service is 5 star, I would highly recommend this business.
Good people, great service, they well help you find the perfect tire for your needs.
Really good service. Thanks
Friendly, knowledgeable staff. Excellent customer service. Wont be doing tire business anywhere else.