Great selection, terrific customer service. I LOVE that I can order online at insomia-oclock and pick up in the morning, to start my project early. The website is also one of the best at letting you see exactly whats in stock at your local store. Prices are comparable to the big box stores, with generally better quality. For instance, cheap topsoil purchased didnt the street was liked grey death... Cheap topsoil at Aubuchon actual grew stuff!

The website is the best/easiest one Ive ever used at identifying whats in your local branch. The staff in this particular store are always friendly and helpful. Theres also a great rewards program: its the only one I have that actually gives me money to spend in the store. No muss, no fuss: I do my regular shopping and every so often I have a five or ten dollar credit.

They have what we need more often than not, if they dont they are very helpful in making me aware when it will be in again. The customer service is amazing! They are popular so dont be shocked if there are 1-2 people ahead of you in line. Chicks are kept in a ventilated tote with a heat lamp and I have only seen 1 sick chick in nearly a decade of sholling there, and when it was brought to their attention the immediately separated it into a sick-bin with a new lamp and shavings and checked all the chicks it was in with, before labeling both boxes as 24 hour quarantine.Best thing to get here is Tools, dirt/mulch, animal feed and hardware. they do have some pet & kid toys but its a very small selection as that is not what they specialize in.

Only 4 because no one was manning the cash register.

Always ready to go above and beyond to be sure you get the correct stuff for your project. They take the time to explain each step of the process to get the results you would like. My lawn is looking great, Thanks for the help!!!

I am a new home owner in the area and we are always greeted and helped when we walk in the store... love this!! I will never go to a home depot or Lowes again.

Very friendly, helpful employees. Quick service.

Aubuchon is my go to for projects and repairs. If I can’t find it they can and they are all friendly and so helpful!! This store in Rumford is very community oriented, which makes me love them even more!!!

Absolutely no precautions being taken here. Even employees not covering, no distancing, not one other customer had face covering. I was caught and exposed to many. Apparently unaware of guidelines as employee said it was voluntary. Youll need a N95 mask if you want to go in safely.

As always they were very helpful. Love coming here to get supplies and simple things for fixing up my house. Awesome that they have a veteran discount! Went in one day and they had a friendly little cat walking around 😸 They were also very helpful getting things for gardening one of the times I went. They do not recycle Mercury products here just in case you were wondering.

It may be a small store but they have LOTS of the things that are needed for everyday home repairs and projects. The one thing they couldnt do was make copies of a camp key thats over 60 years old, but they sure tried hard!!! Love this place! The manager was great, of course, but every employee (including what appeared to be summer help) was knowledgeable and personable!

Somewhat good SERVICE but today I go in to tell them they didnt return money back to bank card that was there computer glit from 3 days ago still not returned only 50$ but it mine. I run into this young lady behind register. and she is not helpful saying try waiting another week can you call you the manager. She says I thought he would be here today try tomorrow that would be the third time. Wow BETTER use cash at this place..

I really like this Aubuchon Store.. The guys that work there are really Nice people always willing to lend a hand or answer any questions you may have, Store is always Clean. I would rate it 5 stars.. but sometimes the prices are a bit much.. Perhaps thats the price for Convenience.

The experience has always been positive!

This company is very lucky to have an associate like Kevin. This weekend his excellent customer service saved the day when the saddle bag broke off of my motorcycle. He really saved the day because I was basically out of commission. He stayed late, gave professional and helpful advice. If he lived near my business I would steal him to work for me. Thank you so much Kevin.

The store is conveniently located in downtown Rumford with easy parking available. The staff are quite helpful and can easily direct you to where items are located in the store. The bonus system for purchases is a nice added value. Products are good quality and reasonably priced.

Good service. Lots of outdoor items to choose from. Very nice people

Very educated on plumbing, i had a collapsed sewer pipe and they had the only parts i needed. No one rangeley or Farmington had the parts i needed. Thank you aubuchons

Very courteous and attentive save me $3 on propane fill-up

Larger than your average Aubachons... They have everything you need.... Typically well staffed with knowledgeable/ helpful people...

This is a good hardware plus store. A little expensive, but when no other place in town has what you need, Aubuchon Hardware usually does.

Good service

Staff are super helpful! Just wished they rented tools at the Rumford location.

Friendly and knowledgeable staff. Prices are good too.

Excellent customer service, helpful and was happy they took returns as I bought the wrong grill grate size.

Theyre close to home, and convenient, and usually have what Im looking for.

Great customer service. Clean. Reasonable priced.

Pricey, good if you need something small quick, other than that...not for me.

They have alot in stock with great help

Always nice to have what I need and eager to help me find it too

Always a pleasant experience at the rumford Maine location.

Small hardware store, but super friendly and helpful. Love the shop cat!

People are helpful They have good quality products

Great service by Justin. Always pleasant and helpful.

Nice store friendly staff 😉

Great store with great people.

Great store, great staff. They can cover many of your hardware and home improvement needs.

Great people. The guy with the beard is the man.

Nice had what I was looking for

Great place to get your stuff

Find what you need easily..

Excellent service and had everything I needed. Thanks!

They have great service.

Clean store with great selection.

Very helpful, usually have what you need

Little pricey, but sure glad they were there. Ran out of propane.

A+++ friendly and helpful

Its a great hardware store in Rumford

Can find what I need there.

Closest Neighborhood Hardware Store available...prices comparable...

Excellent customer service!

Great store and employees

Kevin is a great help!

Great customer service!

Good service

Very helpful and knowledgeable

They usually have just what were looking for !

There is always people there who help!!

I find what I need and if I cant they are very helpful

Always helpful

Great place

Always friendly and helpful

Sometimes over priced

Had what we needed

Friendly staff