I had a few problems in the Auburn store which was out if the ordinary but just kept happening. Rumford store answered the call for the completion of our project. I take my hat off to those that work at the Rumford store. They took care of an exchange of products when they had nothing at all to do with the issue. Not only did they fix it but they showed respect and brought back my faith in the Sherwin Williams stores that I use often. I am relieved and appreciative for theyre help 6 stars all day in Rumford
We were visiting the Rumford Sherwin-Williams Paint Store late in the day and the young clerk was both helpful and knowledgeable. He answered all our many questions with ease, assurance and confidence.
Excellent staff, excellent paint, super clean store and they carried the paint to my car! Exterior paint will last forever with no peeling or fading.
Greg and Peter are always great to deal with very down to earth, and very knowledgeable about all products... when you walk in this store they make you feel like your apart of there team and have knowing them forever...
Visited twice. Excellent experience both times with Greg. Quick and kind service.
I love this store. The associates are always so helpful and knowledgeable. The store is always clean and well lit to make choosing colors easier. The products are a great value for the money. This is the best place for your paint and wallpaper needs!
Excellent customer service and quality products
The service here was great. Alex was very professional and knowledgeable. He knew his stuff and made great suggestions!
This store is always helpful with any questions that I have and the staff are courteous and professional. The store is always clean and organized. I highly recommend this store.
The staff is great! The products are great and they are my go to place for any job Im working on. My products are delivered to me if needed wich also means a lot to me saving me time and money. Ive learned a lot from the staff . Its easy to see they try very hard to please and do a great job !
Store employees are very helpful and friendly. Prices were good and associate offered a 30% discount.
Talk with the manager, as they have both personal and professional experience and knowledge to share. There are so many products on the shelf, but a good or great store manager is priceless to the company and its consumers. Greg, at the Rumford, Maine store is one of those informative and patient managers.
The gentleman that I spoke to is VERY knowledgeable about painting, which you don’t come across very often. I am definitely going back to this store!
The person working was awesome with the help. And picking a COLOR for my liv rm
Dont trust them. They dont vet any of the subcontractors they offer and if they subcontractor turns out to be a scam, they claim they were not really a representative. They allow people to masquerade as reps with Sherman Williams descaled trucks and T-shirts Gaining peoples trust right before scamming them. Sherman Williams has being uncooperative in stopping bad contractors who represent Sherman Williams.
Its a great place to get supplies. The staff is great!
The employees really know their products! Ive never asked a question they couldnt answer.
Great service and friendly people! Excellent store!
IMy painter ordered the paint over the phone and sent me up after it. When I got there the store was empty but they hadnt even started mixing it yet. The debit card machine wasnt working correctly and the sale prices on brushes werent ringing in as advertised and the clerk didnt even notice - I had to point it out to him. Last, my painter ordered Super Paint which is more expensive and supposedly covers in one coat. It was a crappy paint and did not cover very well and took 2 coats. We painted pale yellow over another pale yellow. So, it wasnt having to cover a dark paint. The Benjamin Moore paint Ive been buying for our rentals covers much better.
The paint quality is much better than big box store versions.
Great store with lots of supplies. The only downfall was I went in to get 2 five gallon buckets mixed and they didnt have enough in stock. Had to go to nh.
Awesome place! Good customer service and cant beat the quality!
Great customer service, great product
Those guys are the best gary,peter,jeff the sales rep awesome people to work with
I am a NACE CIP and inspect paint for a living, and these guys have the best products you can buy
Great place for your painting needs and more,great sales
Staff is very friendly and helpful. Paint is top quality.
Very good service and good product
Great knowledgable staff, offering great products
Nice helpful sales people
The staff is very knowledgeable
Employees are knowledgable & friendly & helpful.
Very helpful,fantastic service
Excellent customer service.
Poor service, unsafe environment
Staff is great, paint works well but really expensive. A gallon isn’t a gallon anymore.
If you need paint there is no where else to go
Great customer service
A+++
Great prices