I wanted to commend and thank Elizabeth and the team at this Starbucks location for their incredible customer service. As I said to them, this was hands down the best service Ive ever received at a Starbucks (if anywhere!) in the 10+ years Ive been a customer. Their understanding, kindness and speed was greatly appreciated. I will go out of my way to visit this location in the future. Thank you!

Was up in Port Chester, NY this past Sunday, 8/29/2021.My husband, David & nephew Jacob walked from King Street all the way to the border of Rye/Port Chester to the Rye Ridge Shopping Center, whereas I had a green iced tea, David had a Oreo Cookie Frappe and my Nephew Jacob had a special made Chocolate Milk with whipped cream & some kind of chocolate fudge. At this Starbucks, everyone knows him in that store.

This store has serious management issue. Looks like always short on stuff for busy location. On top of extremely long delayed services, it is unclear how they handle their sanitizing practices. I haven’t see any sanitizing while I wait my order in this store. Rye or “any other Starbucks location” will serve you better

Great spot for an afternoon shot of excellent coffee!

All I want is an iced coffee with a splash of cream. Yet for the 4th time they failed to make it correctly. A splash as it pertains to beverages is .05 oz. It doesn’t matter if I order in person or online I get a white drink. This time I demanded a refund.

They informed us that they were out of the spinach wraps for our mobile order and offered to replace it with a different breakfast sandwich and gave us a gift card for the inconvenience. Very pleasant service and the employee with red hair who was helping us out was very nice!

Best location for being able to park and run in to pick up an order.

This was my 1st time at this Starbucks and it was surely busy. In my opinion, there wasnt enough staff making drinks to hold of the crowd. Also, the place was dirty, especially where the workers were. I asked for a drink that gets 5 pumps of chocolate to only have 2 and substituted with one pump of another flavor and I was up charged for it. This has become a common practice at Starbucks and I believe theyre ripping people off. I think the manager had to step in and make my drink because the line got too long. I was told this is a busy Starbucks but at the same time, there needs to be a big effort to get people their drinks. The staff was very cordial. This store seems to small to accommodate the amount of business it gets, in other words, the capacity to make drinks is not sufficient for the workers

Great location, always friendly

Its a chain but have to give their due. Their coffee is top quality.

The staff wasnt very friendly and the manager (a tall man) seemed pretty harsh with the employees. I also asked for LIGHT ice, it was written on the cup, but my cup was nearly full of ice (see photo)

This is the worst Starbucks I’ve ever been to. They are so slow. Especially with Mobil orders. It took my order over twenty min to be ready after I arrived. (So 30 min) and another customer was waiting for 40 min to pick up her order

Staff was friendly and professional, store was clean. Drinks were great and looked like they would in a photo!

Fast and friendly service

This place is not open for business I didnt want to give it any stars Ive been here three times and every single time its closed . Your business hours on line say you close at 8pm but every time I stop here to get some coffee its closed. Put a sign on the widow letting everyone know that you are closed

Everyone is so friendly and organized here!

The staff are great and very hard workers and the food and drink is consistent with other Starbucks locations however, god help you if you dont have a mobile app. in the mornings. It will take upwards of 15 minutes for any drink, food (even those that just need heating) if you order at the register given how many mobile orders there are and where you fall in line behind those mobile orders. If you havent gotten the app. and have a ton of extra time, this is your spot otherwise, you need an app. to get in and out with any efficiency.

Half my order was missing and NOT one straw was included with a 7 drink order.

Good friends with everyone in the shop. Everyone is nice and has an amazing attitude/Work Ethic. They have never (ever) gotten my order wrong, even after ordering multiple things on the menu throughout time. Also, the shop is always perfectly dressed and comfy. I Highly Recommend this shop to everyone in the area.

Very unorganized. Got my order wrong. Cmon Starbucks, we need to count on you to get us through this difficult time!!

Good

Great Service! I go here like 3-4 times a week (don’t judge) and no matter how short or long the line is, the staff is always working together and on it to get the customer their order. Tatiana definitely played a major role in how i feel about this Starbucks, and then opened my eyes to everyone else! Thank you!

By far one of the worst run Starbucks in NY.

They are very nice people here but they are always on THEIR cell phones while the line is almost the door . I CANT tell whos the manager as THEIR name tags arent out for you to see..They need new leadership so they can focus ? There is guy who just stands in there as though hes security but he does NOTHING but say hi to the pretty women. I guess thats what he was hired for. He has his hair in one, and looks rather strange. As you WALK in hes to the right leaning on the counter by the pickup area.

Great vibes here at the Rye Ridge plaza! With full experienced baristas staff, always a pleasure stopping by here at the local Starbucks, coffee here is heartwarming LITERALLY. Keep doing a fantastic job Starbucks 👍👍

The service is extremely bad. Wait time outside has been over 1/2 and people waiting on this long, long line and still waiting for orders placed via phone. Confusion!

These workers are super slow..they try. But sadly theyre inefficient. The coffee is ok though...so maybe its worth the wait.

This place is usually packed. Im in love with coffee brewed on the Clover. If youre going to order one of the reserve coffees using the mobile app, you may want to call the store first to make sure they have it. A couple of times Ive ordered and got there only to find out that it wasnt available.

This Starbucks is at a perfect location for many consumers. It is right smack in the middle of the surrounding stores. Inside of Starbucks don’t expect a huge space. By far, this Starbucks is the smallest one of its kind. And less than half of the wireless chargers aren’t functioning properly. ***Pro tip: If you are a very inpatient person, I would recommend using the Starbucks app to order your drinks before hand. You won’t have to wait in a very long line and having to wait with other people trying to pick up their drink(s)*** The busiest hours at Starbucks are mainly towards 7-8 am and 3-4:30pm. I would totally recommend this place!

Even do it was crowded, i was service promptly and cordially. Great coffe. Thank you for making my morning brighter!🌸🌸🌸

Rarely is my drink correct

My favorite place to get coffee. Their venti white chocolate mocha is the greatest drink ever. The problem is they have an issue with their beans and Ive heard that they have mold on their beings that cause headaches and other issues for people. And I honestly think thats why sometimes when I drink their their drinks dont taste the same as they do every other time. Sometimes they have this horrible coffee taste. And thats why Im removing a star

Mobile order sat on back counter 7 minutes; 2 in-store orders placed before mine. I asked girl about my order, the response I got was its in queue. Another lady also waited long for her order after someone took her original order.

Great place to get coffee and hang out but WAY TO CROWDED!!!

I love my flat whites and this store makes a good one. The cashiers are very nice and friendly. The store is very clean and they have free wifi.

Its always good but they gotta speed up the process

Small location and often crowded. You should always check your order as when they rush they skimp on how drinks are prepared. An example is if you order a Caramel Praline Latte and they are busy, they will put almost no whip cream on the drink and will leave off the caramel praline bits that make the drink. It seems like they buckle under pressure and cut corners hoping no one will notice.

Good in store service but they take forever for Mobil orders

Another I love this place. Draw back....always a wait, always a line in most all of them.

Friendly and fast service, but sometimes drinks only a quarter full.

Wow, it wasnt crowded yet my order of one frappacino took 13 minutes from start to finish. S-L-O-WMaybe be other days with more knowledgeable!

Best service @ a Starbucks... in and out quick.

Over priced, I make better coffee at home for alot less money.

Super friendly baristas, but since the location is so friggin busy they dont really get to know me. Im there several times a week and they still dont remember my order. But they are fast and nice. The seating is usually too crowded, but if you linger a minute or so, something will open up quickly.

My son dropped his food so they gave him a cake pop. That was very kind. I appreciate the gesture.

THE WORST IN THE AFTERNOON!!!! TERIBBLE TERIBLE TERRIBLE SERVICE.. Every single person had thier back towards the register and talking amongst themselves. One girl decided to ring herself up for her purchase rather then help the customers waiting on line.

Employees were very rude to customers yet extremely happy and pleasant with their fellow coworkers. I waited ten minutes for a sandwich they had put out... in a mislabeled bag. When I asked for my sandwich she said it was in the mislabeled bag. She was very rude about a mistake SHE had made. My sandwich was cold.

The worst Starbucks EVER! You can wait 20 mins to get a coffee when there is only 1 person ahead of you! The Manager (if you can call him that) is almost non-existent, except when he is yelling at the workers. Glad a Dunkin Donuts is opening on the Washington Park Plaza!!

They made my drink well but the service is so very slow!!!!! If I order at the drive thru (which I often do because I have 3 little kids and would rather not take them out of the car for a coffee) I normally wait about 20 mins online. And normally theres only 1-3 cars in front of me.

Nice Starbucks but a little cramped. This Starbucks would not be a good spot to go with you laptop to work. Atleast not on Saturday.

THE WORST ATTENTION, Today I was attended by a girl who was rude!!!!! and I came just asking for two drinks...I can’t believe it 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼 I will not come back just for that rude

Every people is friendly 👍

OK, not great. Coffee was fine. The experience was ok

It is abit cold. otherwise is good place to go

This is a pretty decent starbucks, but can be a bit slow.

Love star bucks and this store is pretty fast with online orders

Little crowded but the staffs were helpful

There always seems to be one or two employees standing around chatting during the busiest times when I go. I dont care that they do, I care the they do it in front of a huge line. Otherwise friendly staff

I love coffee!

LOUD MUSIC! Can’t stay here. Can’t even talk here

Waiting time unbelievable,unless Kevin is there great,if he is not, literally takes 30 mins to take coffee.

Big clean and just the right place for coffee

Delicious Hot Choclate...

Fast professional environment

You all lnow the best coffee in town.

Good clean place, great coffee☺

Starbucks got stale lately not as fun as it used to be. Maybe thats why they need controversy now a days

A bit crowded, but playing good music!

Very messy. Trash on floor. Baristas were rude to each other.

Great experience.

Nice Starbucks ... Wish it was bugger

Great staff, very friendly

Music is a bit loud, coffee tasted a bit burnt.

It is a Starbucks. Consistent.

Poor service, lazy workers, slow delivery

Music is always too loud, not enjoyable for anyone who wants to get work done.

Always was the pleasure to go there :-)

Very crowded and often takes a while for your drinks to be ready

Convenient and great service

Has a drive through!

By far one of the worsts Starbucks Store I visit. It is always in disarray, not cleaned, no supplies, staff is too lazy to place a sleeve on coffee cups. Staff is too busy talking with each other & not minding the store. I avoid this store as much as possible.

Its a Starbucks nuff said

Its like most other Starbucks but the staff seems dismissive

Friendly staff. Use the mobile app for ordering during peak hours.

Its a functional starbucks.

Real good

Terrible service, stay away.

Good

Itll do.

No good... Smelly... Needs to improve customer service...

Typical all the same

Nice

Standard Starbucks

They did not take good care of me. My order was canceled after ordering for Uber eats.

Good place to have a coffee

For its service and quality