Staff are friendly and helpful and I had a great rental experience. I love the sporting goods section. There is a real small town atmosphere.
Now theyre called sturdy hardware. Nice helpful people and stock most everything from light bulbs to hunting boots.
The name is now changed to sturdy hardware and is under new management. We like it here reasonably priced and knowledgeable staff
Friendly helpful staff who get to know their clients
Love this place. Very professional and great customer service. Could stay and look all day long. More to the store then expected. Everything I was looking for. and more and the associates are so helpful!
Friendly, helpful amd knowledgeable staff. Love visiting my local family-owned hardware store.
Stopped in for the first time in a long time. Was really surprised with the selection, they have the typical hardware items, but also a decent sporting goods section, including firearms and ammo, and very large selection of Milwaukee battery tools. There were several employees all ready to help. Well be stopping in regularly.
Great small hardware store. Carries everything you could think of. Go here before considering big box stores.
Very easy and extremely helpful staff
Loved it and wish we had time to wonder the store. People were very friendly and got us in touch with who we needed to talk to in a couple minutes. The piece of equipment they dropped off at the house was excellent. Stopped in afternoon and it was at the house by dinner same day. Well be back!!!
Always a pleasure. Like a little home town store.
Very good price and supeburb customer service. Very friendly
Excellent local hardware store. Great power tool selection, excellent and helpful staff. Not too often I enjoy dealing with salespeople, but there are exceptions...and these folks are that. For the record, I left a personal item there after a sale, and they actually tracked me down to return it...kudos, and much appreciation.
Extremely helpful and pleasant staff. Always try them as they are local and usually have what you need.
Very nice and helpful ! Got everything I needed 😊
They are customer service oriented and have a big selection of what you need
I came into Stevens Hardware for a few things and found exactly what I was looking for. Every time I come in the store workers treat me good. They know there way around the hardware and they treat you like a person. I cant wait for a new project ill be back soon.
I am loving the changes and enthusiasm of the new ownership. The change of music station is welcomed. Changes of the store layout and additions to the products offered is great.On several occasions the staff has made a concerted effort to get in what I was needing. In one case they didnt carry the item, but said they would order some for me and some for the shelf, and called me when it was in. In another scenario during COVID social distancing, they were out of a ususally stocked item, and when I checked in again they were still out. So they pursued further and found some of another brand to order in, and reserved some for me, again calling me when it was in.There are going to be some transitional bumps in the road, but I really like the attention to satisfy the customer with friendly can do attitude.They have kept the rewards program from when it was Stevens Hardware which is very nice.
Always great service always have what Im looking for
For such a small place they have all the things big box stores just dont think to carry for real every day issues and especially when you dont want to drive all the way to town. All the people are super friendly and helpful.
Great local business, they have a little bit of everything.
Awesome customer service... very knowledgeable, helpful and comical
Great selection . Great personnel very friendly !!
They have a bit of everything.
This is such a better place under new owners I shop here regularly now and will continue to support this business
Great local hardware store! Staff very helpful quickly found me what I needed.
New owners...always great service.
The store is dirty and merchandise is mediocre at best. Most everything in the store looks like its been on the shelf for decades and has been marked up numerous times. Keep driving to Hammond or some other real hardware store that has up to date items and has more reasonable prices.
This is what a hardware store should be like. All the hard to find little parts that the chain stores have stopped carrying.
Bad experience with a rental mower. Brought it back twice because it wasnt working, wasted my whole day and they still charged me for half a days rental. They made good on it the next day so Ive changed my one star to three. But it would have been better if I hadnt left an unhappy customer the first day.
Nice people
Customer service is great! Almost everything you will need. It may only be one brand but you will probably find it there.
Always my first stop for anything and everything...
Helpful staff, great selection packed in there with good prices.
Good friendly people and this store really has it all for where it at ....NO JOKE ....tell steve Jason says hello the down home country feel
Friendly and knowledgeable folks. They can help you get what you need when big box hardware stores cant
My friend call on Nov 7th to to get a wood splitter for Nov 8th and told them I would pick it up in the morning, when I got there I was told that all towable equipment are off rent for the season
Great local hardware store with very friendly and knowledgeable staff. Theyve been there longer than Ive been around which is always a good sign.
Always Top Shelf service with a friendly smile.
Great people and they have everything.
Very informative and helpful, love shopping there, no pressure.
Great selection and friendly staff. Awesome bolt selection.
Great customed service!!! They have everything!
Reasonable rental prices, helpful staff and all around great customer service
Stay away from this place. Owner is a very disrespectful person. Went in to buy something and did not find what I was looking for, so my brother and i left my car there for a few minutes to grab a coffee next door and he blocked my car in with a tractor so I could not get out. When i got back i politely asked them to move the tractor and they rudely said they would not. There were no No Parking signs and I fear away from the main entrance. I was in a rental car and they said they were teaching me a lesson by blocking me in a holding my car ransom until they felt they had taught the out of towner a lesson. If they had negative stars I would have hit that. After sharing my story with my family in town they said the owner treat most people with disrespect.
This is hometown! Customer service experience with them is extremely important. Thanks !! This is why I keep returning.
You would be hard pressed to not find any of your hardware needs here, if they dont have it they can order it. The difference between this place and others, is that these guys actually know what they are talking about. Been a customer for almost 10 years.
It aint Stevens Hardware no more it is sturdy Hardware
Good small town store.
Their staff tends to hover, but you cant say they arent attentive to their customers.
Very friendly, second I walked through the door 3 guys asked me what I needed, and pointed it right out to me.
Has lots of things. Anything from cleaning your pool to making ice cream.
Always helpful good advice
Close by and very comparable prices
Great service and fast
Quality merchandise and friendly people
Has a lot of hardware. I go there because they actually take time to wait on you and help out the customer. Friendly place!
Prices are very high
Nice staff well stocked its a great hardware store thats close to home