Staff were very helpful. Though not as big of a selection as there is in other stores but great customer service overall.
The people who work here are really nice and helpful. Running low on some items but they carry a fantastic collection of fishing gears.
Massive selection of lures, rods, reels, and terminal tackle, and some fresh live bait to keep you stocked and ready. Employees are always willing to help.
Bad customer service ask I ever experienced and this store went in and forgot my mask and Manager Tammi will not let me in or give me one for an emergency back up use of a mask for a valuable customer to shop and spend more money at the store than loosing one 25 cent or 50 cents mask 😷 lost a valuable customer here big time don’t shop at Big 5 they don’t want your money
Super friendly and helpful staff. Always willing to help you find anything in the store. Lots of sale items too.
Besides this store not having size cleats in stock EVER. I got insoles instead. Well my son hated it, never wore it just tried it on. What 13yr old keeps packages??!! So apparently STORE MANAGER ANAMARIE wont allow a refund to my car when I clearly have the receipt and never worn insoles! I spent $180 at the lodi big5 Tuesday since they have what I need and said they would take it back.. hmmmm!! This store is ridiculous with customer service!! If u want my service take the return!! Not like youll put it back on the shelf whether I have the torn up package or not!!
As always this store was well stocked and had just what I was looking for. (Most recently I bought a mid-range pump-style pellet gun -it rocks)They seem to Always have excellent deals on pocket, work and hunting knives Ditto on sunglasses. Great place to buy shoes as well- from running to climbing and from hiking shoes n boots to work-boots, there are always lots to choose from at a nice range of price points. Also, watch their ads on the newspaper inserts... great deals.I recommend them without hesitation.As for mask wearing, they remain in total compliance. Thank you Big5 !
Just got thrown out for not wearing a mask. Sign says vaccinated people can enter but the store Manager refused me service unless I muzzled my face. I called Big 5 and got sent to customer service and Nancy did not want to talk or discuss anything, rather she kept referring me to the website. I cannot, in good conscious support a company that imposes strict rules not backed by science on its customers. The issue of masks is highly political at this point. This is the second big 5 this week that has refused me service.
Clean & organized sporting good store. I found the folding knife I was looking for right away, in & out no issues. Item was on sale and i availed of an email coupon. The only con is they were low on ammo availability but thats all over right now.
The staff was very helpful. I like to buy my sneakers here. I once bought a pair at REI, and then I saw same shoes at Big5 for almost $45 less...
After striking out on some soccer gear at a large competitor that shall remain nameless, but ryhms with chicks ;-) Big 5 had a large selection of everything soccer including cleats.
Youre so happy I found a pair of shoes that were reasonable price
Customer service needs an upgrade, products not desirable. Everything I enter this store, its a downer. This is my last visit to this location.
I called to check inventory and they quickly found the item and provided the price. They were helpful when I visited the store as well.
Looks small but fully stock with many supplies especially the fishing section.
The staff here are so very helpful and attentive. Never been here and not been greeted and welcomed throughout the store.
Followed around the entire store by an employee acting like she was cleaning or organizing. Very rude. Made me want to steal something just because she was so blatant about what she was doing. Very poor customer relations/service.
Management was extremely intelligent. Knew exactly how to help. Will return soon.
Not as good as b4 the virus. You can not enter with out a mask, its still boarded up, and limited inventory. The employees are attentive helpful and polite.
This place has a big selection on athletic/work out attire and shoes at a great price! Customer service is great and friendly. There is always someone there to assist if you need it.
They carry all sports items and several outdoor items. Service is good and attentive.
The air mattress that I purchased was so heavy a lady salesclerk carried it to the checkout nd and to my car for me.
Terrible shoe size selection. Americans often have wide feet with high arches. Wearing too narrow shoes can create bunions.The problem with Asian built shoes, is they are modelled using Asian narrow height and width proportions, in relation to the length of the foot. Wearing longer shoes is not a valid option.Also, the narrow shoe causes a rotation of the ball of the foot toward the outside, causing pressure on the knees, ankles, and compresses the metatarsal bones; contributing to the creation of neuromas. A narrow shoe has less room for the inside ball of the foot, pushing the smaller toes and bones to the outside; with crushing pressure during walking and running.Wide shoe sizes are necessary, not optional. Dont settle, find shoes that actually fit so as you age your feet remain healthy.Order the proper fitting shoes online, its an annoyance, but it may avoid real long term pain.I hope Big 5 looks into why they have an overstock of regular (narrow) shoe sizes, and why their sales are low.
Found shoes I wanted. Good price.
Nice store. Nice and helpful staff. They have a good selection of fishing supplies and stuff for kids sports. I dont recommend going there for bicycle equipment as their selection was crummy.
I always find what I need here when other big 5 do not have it
My favorite place to buy athletic shoes (specifically Nike shoes). Hopefully there will be more Big 5 stores opening in the Sacramento area. Huge assortment of products for all types of outdoor activities.
Excellent customer service by 3 separate employees. All items cost less than I thought and they had a good selection. The store is clean and well stocked/organized.
Under Armor slides aren’t as comfortable as usual
The stuff here is way too expensive and the employees were so rude.
Service was good but I was very surprised that they didnt have hand-held outdoor GPS units for hiking and camping.
Its okay. If youre looking for cheap to decent items, you can find them here. Sometimes the staff is very helpful, sometimes the staff is nowhere to be seen. There are good deals here every once in a while.
Smaller than I remember Big 5s were. When its not busy, the employees genuinely want to help you. Selection of bats are limited if youre looking for certified little league bats. As a local Big 5, its definitely adequate.
I love the sales!
Big 5 is okay but you need to have the people give more better service especially in the shoe department and your shoes are getting higher and higher that used to be a low-cost shoes for people who could afford them but I see you raise the prices you need to help the consumer a little bit better
Best place to go if your trying to look for a great deal on gym wear or a sports item. Best thing to do is get on their Eteams to get emails on the hottest deals every week and save even more money.
The store, as with most Big 5 Sporting Goods, feels cramped and packed.Their selection of baseball gloves are primarily for youth. There are adults that play baseball Big 5.While I understand the need for security, the dye packs are fastened to the gloves in such a fashion that its impossible to try them on for fit without activating the dye pack. How stupid is that?I spent almost 30 minutes in the store and none of the employees spoke to me or offered assistance because they were too involved in their own personal conversations.
From 1 to 10 it was a Big Ten I was treated really good at the store10 very professional to all the customers
Good place to shop. Found what I needed. 3 stars only because I didnt receive full discount for cyber monday as advertised at this particular store. I had to drive back to get full discount after reviewing my receipt.
Shoe salesperson very helpful, professional able to answer all questions. All quality shoes at excellent savings price.
I always find good deals here. The sales are great and they have a nice selection of shoes and sporting equipment.
Very helpful staff. Plenty of parking. Good selection of .
The workers here are not very competent and very discriminatory. Myself and a few other veterans stopped in to grab our fishing license before heading to shasta for the weekend and none of the three employees could figure out how to get my disabled license to come up so I had to pay sixty dollars. On top of all this a group of African-American teens came in walked through the front being a little loud and moving quickly before exiting and the first thing out of the managers mouth as they walked out is are you gonna pay for that!? He assumed that the snacks one of them was holding were stolen but they dont even sell those items at his store.
Get your seasonal sporting goods here. They have pretty good after season sales.
Big 5 myst be doing something right. They are winning when others close there doors.Nice store. Always have what we are looking for with my team of boys.
Great customer service, friendly Staff.
Because they have all l need forsports
Alright, if youre one of those peeps that is adverse to exercising, taking care of yourself, being active, and being out in the great outdoors to see the beauty that God has gifted us with, then this means means you are seriously hopeless, and kind of a loser, because this store doesnt sell video games, computers for video games, and junk food so you feed your face while you play video games all day.In all seriousness, this place has a little bit of everything for the novice who gets out and exercises and does/see things in natures best. If you want to climb Mount Everest or Kiliminjaro, go to REI, but for the hobbyist, this place is like Goldilocks, meaning juuuuust right for buying gear.
I was super excited to find a sporting goods store not so far from my house and Big 5 pretty much has everything you need
I only recommend shopping here if dicks doesnt carry what youre looking for as they price match at Dicks
It wasnt bad. I would have like a larger selection of cleats but it was a pleasant experience.
This one has a helpful set of employees who will get you anything you ask for or help you find it in anther store if sold out
Always love shopping at Big 5...just seems like i xan always find something in there i need...
Great selection of shoes and athletic equipment.
Friendly helpful people pretty much everything that you might need Sporting Good wise a good assortment of paintball accessories and markers definitely a neighborhood store
Great area real good customer service nice clean went there for a knee brace other places didnt have what I needed but this place did and my size thats the important thing I recommend this place to everyone keep doing what you do big 5
Teh store is clean and parking is plentiful. But the store has little depth in terms of products. it has a little bit of a lot of things, but not the most knowledgeable help.
Service is really bad, I got there and asked for help and never got the help
Always great spot for everything camping but just a little pricey but they have it all at reasonable prices
Employees were very friendly and knowledgeable.
It was my first shopping at big 5 but they have a nice variety pf products to choose from i was very pleased with my excercise equipment i purchased.
Sell pretty much everything for any outdoor activity
Excellent customer service. Good selection of shoes and great sale prices!
Helpful friendly staff
Love this place. Prices are just right. Freeway close.
It was a small store and they were limited on what they had as far as clothing.
They had everything I needed for a last minute hiking excursion! Friendly staff!
I called about a item I seen on sale and it was there, Great customer service !!!
The only place I was able to find k Swiss classics all white
The manager was very helpful finding the right tubes for our dogs. Lots of sales
Very good customer service everytime I go there.
Continuous excellent service and reasonable prices.
The cashier provided a very courteous service.
Big 5 was wonderful. Very knowledgeable staff,
Very very nice people work there, I was in and out in 5 min ...
Good deals and their return policy is reasonable. They didnt hassle me.
Always good for sporting goods.
Nice staff. Prices displayed on items and good variety.
I found what was needed for my father. People were nice and helpful.
Friendly staff well-organized. Plenty of outdoor sporting equipment
It was great. Found a new swim suit that Id been searching for a couple of weeks now, and the personnel behind the counter were friendly and very polite.
Staff were very helpful, friendly, and environment bring good chill vibes. New spot for sporting goods.
Great place to find so many things!
DISAPPOINTMENT...NO 1.75 SHOTGUN SHELLS...FOR A MOSSBERG 12 GAUGE/ USING ADAPTER...LOTS OF GOOD ITEMS AT FAIR PRICES...
Good sales. Found what we were looking for.
Friendly staff good prices
Friendly staff, good prices. Sometimes a bit messy, though.
I got me a bike beach cruiser with 7 speeds, customer service was great they even took it out to our car and put it in my car I didnt have to do any heavy lifting nice...
It was a little messy and did not have what I was looking for
Great prices on sports chairs. I found one that supports the back.
Very friendly staff. They helped me with everything and were so patient even after asking for 10 different pares of shoe sizes.
Big 5 SPORTING SUPPLY REFUNDED MY ITEMS WITH NO COMPLAINT. THANK YOU AGAIN,. CUSTOMER SERVICE!!!!
Pleasant, friendly and helpful customer service!
Competitive prices and friendly staff. Sign up for the weekly email for further discounts.