They do a wonderful work not one issue. They did exactly what they said. Definitely on the return and referral program

I Contacted multiple other stereo shops before Paradyme thinking they would probably be the more expensive one, that was not the case, not only that but they were pretty much the only ones that would give me a quote over email which with everything thats going on right now was very helpful. (Most shops never followed through or even replied back at all)Tim was awesome, answered my many many questions and ended up getting me components/equipment price matched or cheaper then I could have ordered anywhere myself.When I say I had a lot of questions thats an understatement, Tim was quick to reply through email and the whole process was very painless and pleasant.Im extremely picky when it comes to my truck/vehicles... and I do pretty much everything myself so this was definitely out of my comfort zone. I always find at least a couple things that I think should have been done this way or that way no matter what whenever I have someone else do work on my vehicles, house and everything else.When I went to pick up my truck and first listened to the system I wasnt really wowed for the $$ I spent (as I said Im VERY picky and particular, the wife absolutely hates it), I mention this because without hesitation the guys broke the laptop back out and had me sit in the driver seat while I gave them input exactly how I wanted the sound and after doing their tuning magic I was very happy!Excellent customer service, communication, great prices and final product. I highly recommend Paradyme!

After my remote went out on my car alarm, I ordered a new one and wasnt able to program it. Paradyme was kind enough to take a look at it, but best of all, they knew what was wrong with my old remote and fixed it! This is by far more than anyone else was willing to do.I know where I will be going for any future alarm or audio needs. So happy to have found Paradyme! Thank you.

The associates here were nice enough to give a little time, and opinions, regarding my component. I would definetly chose them for a add-on install, but I have a time constraint, and they are booked for a while. Nice shop, without question.

Great customer service. I bought a system from here months ago and recently had an issue with connecting a new phone. They were able to help me out, no questions asked. Would definitely recommend.

Solid car audio shop. Employees have been there a long time and know what they are doing. In terms of selection they have pretty good variety and employees are versed in the products that they sell.After sales support is top notch thats that one in there to get some connections tightened they took care of me right away. Couldnt ask for a better crew of people.Thank you.

Great customer service and knowledgeable of repair service.

These guys are fantastic! Told Tim my budget and he put together a great package to upgrade the audio in my recently purchased 2020 4Runner. Their service is outstanding AND their prices for equipment are significantly lower than any of the other car audio installers in the Sacramento area. The icing on the cake is that they include an additional tuning session a month or so out from the initial install once the system gets broken in.Dont waste your time with any other shops in the area- Paradyme Car Audio beats them all. Big thanks to Tim and crew!

I went to this place to buy a touchscreen dashboard stereo and have had amazing experiences. The installation was done quick and done properly. Adrian at the desk helped me with all my questions and picking out what would work best for my truck. I highly recommend them! They have the best customer service and is there for you whenever you need them.

I visited six car audio retailers in the area, and two others in Roseville. This was the only one I felt comfortable dealing with. Adrian, the salesperson listened to what I needed, made reasonable suggestions as to options, had a perfect listening booth to test speakers, and gave me a full demo on the head unit. He made the decision-making easy, and offered good value. The installer worked with me on the placement of the tweeters, and did an excellent/clean install. I was afraid of spending as much money as I did, but am glad I did and know that I got full value from them. Would recommend highly, and will only consider them for my future needs.

Everything you need for a quality professional installation combined with professional and knowledgeable sales team. Best in Sac, and Ive dealt with a lot of car audio establishments in my years. Authorized JL Audio Dealer. Utilize Adrians knowledge and experience to make best decision for your budget and needs. Thank you guys!

There are a ton of car audio shops around and I’ve been going to them for years. Paradyme is a cut above the rest. They carry quality products and deliver great customer service, friendly and professional. Tim was great to work with. I’ll definitely be back.

Super happy with Paradyme! They went above and beyond to take care of our trickt install. Tim was outstanding and really made us feel that he cared to solve our issues. Thanks Tim and Paradyme!!

Paradyme was an awesome experience. They hooked my car interiors LED lights up perfect.Adrian is top notch. He was very helpful and knowledgeable. Great work. The atmosphere is great and Paradyme has everything for your cars stereo and audio needs. 🎼🎵🎧Thanks for your amazing professional service 👍

Tim Tran was a huge help with getting me exactly what I needed. He was able to meet all my needs and was able to have everything installed within a days time. If you are looking for quality product with great customer service. This is the place for you.

I came in about two weeks ago to get a sub installed into my hatchback, and let me just say the service was above anything I expected. One of the managers there, Tim, was the most helpful with picking out everything to get installed, and finished within a few hours after I turned my car in. I love the quality and Ive been bumping music everyday. Well worth it!

Great customer service. Store Asst. manager Adrian was very helpful. Installation took a little longer but well worth it to be done correctly the first time. Ill be a returning customer with some new family members.

Very informed and helpful sales people. They know their stuff. Clean and organized, unlike ALL the other car stereo stores on Arden Way, and Fulton. Excellent work, will definitely go back.

They fixed a wire that had been causing my amplifier to have problems for days. Took him like 10 minutes and he wasnt even going to charge me for his time or the speaker wire he used. I wish I had gotten his name but I didnt. Thank you Paradyme, youve earned my business.

I have been a Paradyme customer for over 30 years now. Ive dealt with every facet of their company (Car Audio, Home Audio/Video, Commercial Audio/Video, electronics repair) and worked with literally dozens of their employees and ownership staff over the years.Simply stated, there is nobody better in Northern California for your mobile or home audio/video needs than Paradyme. They have more cumulative experience and institutional knowledge about the audio/video industry than anybody in the region. Some of their staff (Terry Soohoo comes to mind) have even traveled internationally to train other installers.With regards to the car audio side, their install team have pride in their work and do outstanding installs. Not only have they installed systems in several of my cars, Ive also seen systems they have done in exotic cars (Lamborghini Gallardo comes to mind) and have had several installs profiled in car audio electronics magazines. They are also the go-to shop in the area for fixing poor installs from DIY-ers or low-quality audio shops.On the home and commercial audio/video side, their staff is incredibly knowledgeable. They do everything from six-figure home theater installations to a simple great sounding 2-speaker stereo system, and everything in between. If you have a business and need AV equipment for your facility, they do great work (seen it first hand). I still call the commercial side from time-to-time if I have a question on installing automated AV equipment.In summary, there are some things in life that are your go-to items. A favorite car, favorite restaurant, favorite vacation spot. Paradyme has always been on my short list of go-to places for me, and I suspect will be for many years to come.

People nice and great place to take a receiver to get repaired.

Adrian is the best he gave me exactly what I wanted and more!! 10/10 highly recommend

I have an old car that I love. But even I need hands-free phone capability. I went into the store, told Tim Tran what I needed and we decided on an excellent unit by Pioneer. I love, love, love it. Perfect performance and so user-friendly. Truly intuitive. I have had no trouble using it, no annoying learning curve. Thanks so much, Tim

Hella expensive for no reason

I had a very positive experience with Paradyme Car Audio. Tim Tran helped me select a replacement for my existing car radio which added all of the desirable features that my six year old car was lacking. He was very thorough and professional throughout the ordering and installation stages. He also patiently explained the operation of unit during the final delivery process. I highly recommend Paradyme Car Audio!

Great service....went there to get my sound system adjusted after replacing my battery because the system reset itself and i could not put it back to were it was. But, the tech did a great job! Oh, and did i mention it was right before closing time? He was very meticulous about it until it sounded great. VERY HAPPY WITH PARADYME CAR AUDIO.....you dont see service like that anymore !

I had a very good experience with Paradyme. I had taken a previous car of mine to Audio Express and had a bad experience, and when I went into Paradyme, they insured me that the job would be done right, and they did a great job. Also, Tim was incredibly knowledgeable and helpful .He showed me a couple of different radio options, and he took me back to their shop to show me some of the work they were doing on other cars so I could see the quality of their work. Tim also made sure I knew how to operate my radio and went over the many features that came with it. I had an overall great experience, and I will go to them for any future radio work.

We had an issue with some smart headrest monitors we added to our 2016 Suburban. It turns out it could be one of two issues, so they ordered both parts, so we would not have to wait longer. Most places would order whichever one is more likely (and cheaper for them) and if that wasnt it have you come in again, after they order the other. I appreciate that they consider my time valuable.

Talk to Tim Tran when you visit and get the excellent customer service you deserve. He will go out of his way to assist you and ensure the job is done right by the staff. Attention to detail and quality is always first for them and the price is on target. Check them out. ✌️

I want to thank Tim Tran and the crew at Paradyme on my wonderful experience with my audio system installation last year. When I needed service 10 months later Tim ensured that my problem was quickly solved. I would recommend Paradyme to anyone looking for the best sounding car audio system and service in northern California

My install was very clean and professionally done. They also notified me about extra parts that I needed to do the job on my vehicle in a timely manner. Also, they also got the job done earlier than the time I needed my vehicle back. I was very happy with the result.

Tim sold me a 4100NEX a while back and was awesome to deal with. He had answers for all of my questions and made sure I knew I could contact him if I had any future questions or concerns.The class of vehicles you see having work done here are a few notches above what youll find at the other places. Their custom fab work Ive seen is really nice.

Way too expensive....

Can I give negative Stars? Had this company install a stereo in my Lexus GS 300. They finished at closing and gave me back the car. I turned on the radio and major engine noise came through speakers. I dont think anyone even tried it out after install otherwise they would have caught that. a guy ran out and pulled a panel and fixed something which worked. As I drove away I began to hear a clicking noise coming from the sub bass. They were closed so I called the next day. They said to bring it by when i had a chance. I had them check it out a couple of weeks later. They said the Bass was in need of repair. I explained it was fine when i brought it in. Well long story short they removed it to be serviced for a wapping $90. The repair was $180.I decided to install it myself and save the additional $90 install. It went in easy, but they did not leave me the bolts they took out so I had to buy bolts. After all that it makes the same noise it made before. I am now not sure they even repaired anything. I am very frustrated. I do not want to even ask them about the problem anymore. Going to take the loss and go somewhere else.

I bought a stereo and subwoofer and had it installed at the Fulton store. I was very pleased with the service and love my stereo. I just bought a new phone and I could not get it to hook up to the stereo no matter what I tried.I went in and asked one of the sales reps for help he went out to my car and now it works perfectly.

I am 56, this place has been the benchmark of where to have a stereo installation done since I began driving in the mid-80s. Not many places been around that long with this business model.

Great service at this store. Tim Tran’s customer service was superb and exceeded expectations even at that time when they were short staffed. He is very professional, patient, and placed his customers’ needs as priority. We are definitely bringing more business to this store in the near future.

They were nice,knowledgeable and they did a good job. I recommend them.

Ripoff artist!!!! They charge you for repair estimates on items they know in advance they cant or wont repair.Not just me, Ive talked to a few other guys that took amplifiers in there and same thing happened.They already know what brands offer a schematic.A real repair shop can troubleshoot without a diagram.

Great staff, great selection of products and great prices. I have been a customer of this high end establishment for over 35 years.

Install tech (Gary) did a great job at adjusting my self-installed system. It sounds amazing. Super nice guys, willing to listen and work with me.

The sales and service was great. Install was well explained and demonstration was very well presented. Tim was great and Im very satisfied with the results of the task I gave them. I will use them again.

I recently purchased a head unit and amplifier from Tim at Paradyme. With no pressure, he gave me the information I needed to make a decision for myself. The installation was immaculate, and Tim has been there to answer every question I have had. Thank you Tim, and I’ll be a loyal customer in the future.

Randy Cacy was very helpful helping me get my 20 year old Dodge Ram 4x4 truck I fish with and tow a boat with updated with backup camera and lights. I can now see trailer when boat isnt on it and light up the night when backing up! Randy didnt do major up sell and install prices were right unlike another so called truck specialty place that wanted to charge triple the price for install. Install is clean an they showed me how to use and made some changes that will allow me to easily remove if needed but still made the lights and camera secure!

Great staff

I purchased my 2nd Pioneer navigation system from Paradyme Car Audio for a Toyota Highlander that did not previously have navigation. It is amazing how well Paradyme set this system up. All my steering wheel controls work with this system. I can use iPhone Siri to control the system without pressing any buttons. The sound system, without changing any speakers, is better than the Toyota premium sound system, the best I have ever had in a car. Paradyme did a great job of setting up my system exactly the way I wanted it to function. They also did a great job 3 years ago installing my Sprinter camper van navigation system. I worked with Randy at Paradyme who made sure the installation was successful. Randy is very professional and personable. I Highly recommend Paradyme and Randy for any car audio installation or upgrade.

Adrian was very helpful, friendly and very professional. I got everything I needed here! Great place! I recommend it highly.

I’ve been to paradyme audio numerous times for my audio needs in 3 vehicles and a 2 boats. My first time I was approached by an employee by the name of Tim, very well spoken an explained everything needed in detail. Each time I’ve gone back I’ve asked to speak to him again due to the fact he has never failed to lead me in the right direction for what I was wanting to do. Thank you Tim an paradyme for making the process painless an enjoyable.Matt

Great atmosphere but they really treat you like youre dumb for coming there. If youre a customer looking for for some answers be prepared to be treated like an idiot. Otherwise they do fine work but still treat you poorly in the waiting room.

Great customer service and Im super excited about my new sound

The guy running their repair department is extremely knowledgeable. Felt very confident leaving my equipment with them for repair.

Great service and very friendly. They are fast and chill guys, would definitely go there for any audio needed!

I had been to a handful of other car audio shops to get a different head unit installed into my Porsche Cayenne. I didnt want to remove everything, just upgrade the head unit so I had Bluetooth phone and streaming capabilities. The issue with these is tying into the existing fiber optic Bose system. Everyone else thought they may know what to do, but Paradyme had a plan together in minutes how I could retain everything and add some nice features. Ended up selecting a great Kenwood unit, tied everything together to the factory Bose amps/speakers and added a reverse camera. The Bose interface arrived in a few days and they got everything installed right after that. Tim Tran took care of me and my ride.

Better than I expected!I have not had too many positive experiences with audio installers so I was initially hesitant; especially after I showed up and no one knew anything about my appointment. However every moment after that I was amazed at how knowledgeable the staff was.I already had some equipment installed so all I wanted at this point was an audio tuning. I dont recall any of their names but immediately the (manger?) went over my car and listened to my audio story and inspected the equipment. For the first time I felt like I was truly listened to (which in the end saves everybody time) & he quickly started adjusting my settings assessing what was going on. Within minutes he laid out a couple different options for fixing the problem. We started with the simple & cheapest option which in the end required no additional parts just a complex tune up of the sound. After an hour my stereo never sounded so good! A different tech. did all of the work and it was truly professional. I loved that it was no nonsense and straight to the point. Apparently the guy who previously installed my amp had all kinds of settings jacked up including bass boost on which was trying to over compensate for improperly tuned mids and he had also tweaked the polarity of my rears and sub. I just didnt have the time or equipment to mess with it and it was nice to know that I could trust Paradyme to do it right.They did suggest that I upgrade two pieces of equipment which I will probably do down the road. I appreciated the whole transaction; listen, do the job right, dont try to sell me a bunch a crap, but feel free to suggest things to make it better. Thats what I hoped for and that is what I got. Thanks to the guys at Paradyme!

Tim was awesome to work with. Tim provided excellent customer service. and his expert level of knowledge is impressive.

So this review is about 3 years overdue, but here it is. When it comes to car stereos, these guys do a really good job. Adrian was the rep who helped me, and he was polite and friendly and professional. My sound is clear, my bass is clean (no trashy rattle noise), and all the features work great. However, my experience was tainted a bit when it came to the install of my car alarm. The alarm worked great, but the sensitivity was cranked so high that anytime another car drove by at a speed faster than a crawl, the alarm would be set off by the vibration. I took it back to the shop, they made an adjustment, and its still a little touchy but hey, my car hasnt been stolen yet! On a more significant note, my car is a 1996 Toyota Corolla, so its a little old, but everything worked fine before I brought it in. After the install, I started having an issue with the automatic windows not rolling up and down properly. Brought it back again, and they told me it was likely just due to the age of the car (which was possible, yes) but they were still willing to fix the issue for me, which I appreciated. The process, however, was not handled well. There were quite a few calls back and forth between Adrian and I as I tried to get updates as to when the replacement part would be in. The first part never arrived, if I remember correctly. Apparently they had bought it off E-bay and it never showed, after weeks of waiting. So they ordered another..and it was the wrong one for my car. Finally we got the right part, and it was installed, but the overall process took over a month, and closer to 2 months..and it didnt fix the issue. I ultimately got fed-up and had my father (an electrician and then some) take a look at it. It appears the part was actually fine, but there was a connector that got knocked loose when they did the install. Upon inspection of how they wired the system in, it looks like they just kinda did what they had to in order to get their stuff in and working. Not an amateur job, but it didnt seem totally professional either. In summary, the sound still works great (some issues with bass sometimes but I think that might have been related to an accident I was in), the alarm works, and I can roll my windows up and down just fine. Not sure whether to conclude that they dont handle resolution of issues well, or whether they just arent experienced with old cars, Ill leave the conclusion-drawing to you. Their work is good overall, their desire to help is obvious, and their prices are good, just be warned that you may encounter issues.

If you want the best you have to go to the BEST!!! Tim & his team performed an outstanding job on my corvette!!! Professional all the way beginning to end! They will not disappoint!!!

My husband visited the store and recently purchased a pioneer deck at a fantastic price! Tims customer service was over the top exceptional, I would highly recommend visiting this location for all of your car stereo needs.

Great experience and service. Friendly staff, nice facility..

Tim provided us with the utmost professional services that helped us make an informed decision on what type of radio equipment to buy for our truck. We will be going back to buy more upgrades for our system. Thanks .

Had them install a backup camera on my 05 SSR. Then also fixed a couple other problems with the radio they found and threw in a new mic for phone calls because mine was not working. Great work reasonable price!

First time here. Great service, super friendly, work completed on schedule. Seems theres a reason theyre annually voted best in Sacramento.

Great customer service Well done everything about the system installation it was great I recommend this store to anybody wants to do car alarm great job

They fixed my car backup camera beautifully, with courteous service and expertise. I can recommend them very highly.

Had these guys install a subwoofer and some off road lights on my truck and everything came out very clean and crisp. They are THE BEST place in sacramento to get all your car, truck, or boat audio/visual work done. Very good labor/parts cost, excellent customer service, and quality installation.

Everything was 5 star

We got everything we needed for the best prices in Sacramento. Definitely coming back for some speakers.

So far, it was great. They are efforting to repair the garbage work done by another shop. The results are what Im waiting for.

Good service the best!!

Expect to be overpriced. The salesman is very very arrogant and thinks he is the only person with knowledge about electronics. He complains about regulatory laws too. Find another place or youll be disappointed. Youre warned.

They gave me a good deal and got the installation done in a few hours.

Theyre only getting one star because I have to give them at least one to write this, ive never had any work done by then so Im not going to grade them or judge them on the quality or lack there of that they have. But I will talk and touch on their customer service if thats what youd like to call it. I contacted directed dealer they own just about every keyless entry remote start unit on the market I have some damaged harnesses on my $175 unit about $40 worth of harnesses I need to be replaced I was told by the manufacturer to call them and have them order them for me. The gentleman I spoke with said oh no we can order those you got a buy a whole brand-new unit imagine that I told him I just spoke to the CEO of the company and they said that is false they can get them for you again he said that he couldnt so theres the customer service I experienced I dont know what kind you all do but if thats their customer service I can only imagine the quality of work they do

Bought a deck and speakers from Tim for a amazing price. Costumer service was amazing

I wanted to upgrade the sound system in my Corvette so I brought it here. Tim Tran worked with me to help me find the setup I was looking for and I couldnt be happier. Thanks Paradyme!

Professionally job well done on the installation of the alarm system.

Competent and friendly.

Always a pleasure getting my work done here!

I went to Paradyme expecting great quality, and good service. 13 years ago that is why I went there also. My, how things change. After having spent a large part of two weeks, back and forth at the store and back, I finally just accepted what they did, and left it at that.At one point they sold me a replacement amplifier that they ended up admitting I didnt actually need, then took back out. They then put in a new radio/cd player and then questioned my ears on what I expected to hear. Finally, they were to take out the 6 cd changer they put in the console 13 years ago. When we went to pick up the car, they said they decided that was too much work and had not removed the old useless CD player giving me access to my console. I spent over $2,000 on the initial stereo and took it back to paradyme to make it great again. A dismissive condescending salesman decided he would make decisions. Never once did I say, Im on a budget so lets go as economically as possible. I asked for sound like they gave me all those years ago. The problem is Paradyme is not the shop it was back then. They are just like the big box stores trying to move product and get vehicles through; not, lets see how cool we can make the sound in your car. You got me this time, but I wont be coming back. I can get better treatment from Craigs list. So sad that a longtime quality business has decided quality and service are no longer their priority,

Awesome! Fixed an electrical problem and I have a stereo again. Thanks Paradyme!

They were fast in help me and very polite !

Awsome Service,Install, And best in country System tuning ask for terry S. Sales guys tim.adrian and randy will make u feel right at home...

Good place but a little expensive. Get what you pay for.

I ask for a quote for speakers, amp and not even a stero and recieved a 5500 $ quote, outrageous

Review from May, 2018:Tim (sales) and Jon (installer) have taken the system in my vette to a whole other level. Since my first review (below), they have upgraded my mids/tweets to the Audison Voce AV K6 component set and added an Audison Bit Ten digital processor w/ the Audison DRC MP controller. Theyve even been able to help me out with upgrading my halogen headlights to an L.E.D. setup....the difference is literally night and day.I cant stress enough how hesitant I am handing my keys to my car over to anyone for any kind of repair/mod work. But I have ZERO worries handing my keys over to Tim Tran and his team. Their attention to detail and their patience with me and my OCD driven needs/expectations is beyond compare. Looking forward to many more years of modifications with this shop!!!Review from 2012:Paradyme Car Audio worked their magic on my 02 Chevrolet Corvette Z06 by replacing my IVA-D310 foldout with the new INE-Z928HD. I typically dont like handing my keys over to anybody to work on my car, but Terry, Tim, Moses and their whole crew did an excellent job of modifying my factory 1.5 DIN opening to fit the new AVN piece using the KTX-UTB8 Alpine Universal Trim Bezel and integrating it into my existing PDX series tri-amp setup. It is amazing what this unit can do. They were very patient with me and my exacting needs with the install and my car in general. They kept me in the loop with any questions and delivered as promised.....Thanks!!!!

Ive been going to paradyme for 15 yrs. They have did a few of my cars. They are very professional.

Good customer service and great quality products.

They should work on at least acknoweldging the customer.

Just got back my alpine 928 hd head unit form supposedly being repaired but guess what they didnt fix a thing and charge me $60 to keep my deck for over a month and Alpine screwed up when they suggested I take my stereo unit to Them and yes I will inform Alpine about paradiym car audio in Sacramento

Best car audio install in Sacramento area

Great audio place great service

Excellent customer service and product

Put me on the line and never answer my call so bad customer service.

Awesome Service

Bad customer service

They are the best

Top notch

A little too pricey

Good attention