We went there to get a new stereo and a back up camera installed. We provided de stereo and dash kit. When I got my car back they told me they couldnt do the subwofer because of something related to my car. It would be nice let the customer ahead of time. Before they start working that they will loose the subwofer by installing a new stereo and now I need to buy an amp. Clearly I wont be buying the amp with them or returning to the store.

I love Pacific Audio. They are forever saving me money, honest and giving me the best deals and prices. I’ve been coming here since Eddie was working here before he retired. I love this place. I’ll be back to get a new alarm. They stay hooking me up. I recommend them over Westcoast Audio… the service here is friendly, kind and funny my #Fam4Life

Good variety of car stereos at decent prices. They were able to do my install right away. They did a quality install and offered to help me set up the details of my new system. I probably should have taken them up on the offer because there was more to the setup process than I expected. The install was quoted, and charged at 4-5 hours but was done in just over 2 hours.

Did great job. People are down to do what it takes .for bass lovers

Nice deals work with you and fast installation.. friendly people I will be back for more audio and recommend them to anyone

They installed a touch screen bluetooth deck 2 door speakers, 2 tweeters, 2 6x9s, rearview mirror dash cam w/backup cam, and viper alarm with remote start. The service was quick yet quality work, and the 1 issue I had they corrected quickly and at no extra charge. I recommend them.

The people inside were rude my wife called ahead to inquire about a car security system. When I went in they were dismissive and denied talking to my wife and were pushy about upselling the system

Honest and a great price! Moe and Jose were great, friendly and very knowledgeable! Jose solved a different problem i had with my stereo, and took his time to wire everything perfectly! Thank you guys my vehicle is a 99 jeep grand cherokee!

This is the sister company of Arden audio.I filed a complaint with the BBB on these crooks.Arden Audio will send you here for one reason or another . My experience with the owners of Pacific Audio a Arden Audio is as follows.He at first took time with me at Arden audio I told him exactly what I wanted. And he made it seeme like he was going to do what I wanted.I wanted an amp and to hookup the new stereo I brought in, because I didnt want to fiddle with the wiring. I have a factory amp, sub, and steering wheel controls.I said, I dont want to find schematics,and deal with all those things. He rang me up, jotted down some chicken scratch and and handed me a stack of itemsThen said, ok.. go down the street and give it to Pacific Audio and theyll install it!!!.RED FLAGS.!!!(The beginning of the he said she said scam)I went there and the installers were upset at the owner because they claimed there was not enough time to do all of that work. And I quote, we have two hours to do a four hour job before we closeI said tell you what, Ill go home and then come back in the morning and drop off my car.So I had to make arrangements.The next day I dropped it off. Mind you I already had terminals on my battery that made it very easy for them to connect the fuse kit. Cleaned the car.I took the radio out and the dash was taken apartso their job is quite easy.They called me in to pick it up. I got in the car. Turned it on with excitement. Was fiddling with the sound options. And turned up there volume with the steering wheel control....what the? .I noticed the steering wheel controller wasnt working. Some back and forth, they said they didnt receive it, and could do it for 130 after calling the owner, at the other shop.( Yah see how this scam works??)I looked at the reciept because Im thinking, wth I have photographic memory, we sure did discuss the steering wheel. It was soo ineligible.I Cannot read it.(The second part of the scam)I drove back to Arden audio and had words with the owner. he claims he didnt hear me.i refreshed his memory, When we spent at least 30 to 40 minutes talking, walking to my car and sitting in my car .he sat in my car, and examined everything. Asked me a bunch of questions. I said I dont want anything extraordinary just hook up my stereo and I want everything to work the way it does especially the controllers on the wheel because that was a key item that my other card did not have that this one did. He said ok ok okBut now, all of a sudden, he forgets . He then says, we can do it For 130. I said something else in response and left.I was fuming, but I had to stay calm and be calm. Because I was scammed.NEVER GIVE THIS CROOK YOUR MONEY.I uploaded the receipt you recive. So you can see how they do the scam. Bbb didnt help. The owner replied with lies and tried to sell me the controller for 65 $$ (around there) I said no, then BBB closed the case unresolved.So I lose as the customer, with no sub working, and of course no wheel controller.This bumb keeps the$$ and ALL these fake 5 star reviews keep giving this thief more business...

Professional and efficient services with a lot of products! Pacific Audio perfectly installed a backup camera and bluetooth in my car and havent had any issues since my purchase. Reasonable prices and willing to go above and beyond expectations💯

These guy know their stuff and the installation was perfect! Thanks guys for installing my alarm!2015 Toyota Camry

Hella cool.

Best experience ever!!! I will only ever bring my cars here and will only trust Pacific Audio on Arden and Bell with my car ❤️❤️ The audio install was so professional and clean and clear 😍😍😍 Best experience ever. Hands down will recommend to my friends and family.

I love this place! Tha best car audio shop in the world...

I can personally say that they go above and beyond for their customers. I drove over an hour for their services just because they are the best. Couldn’t thank them more, I highly recommend Pacific Audio for any of your audio needs!!!! Very happy customer.

Never got called back about harnest. Wanted to spend money here. Called every day. Finaly given number to call for harnest my self...wow. Expected more been going her for 20 years almost. Hess they dont care anymore...wow disappointed

These guys went above and beyond to make sure I was setup properly. I cant recommend them enough! Found them by just driving by and I am so happy I did. The price was good and the technicians care about what they do. I had some unique needs and they took a ton of extra time working on my car and switching out gear just to make sure I had everything I wanted. Thanks guys!!

Bought some speakers here the guy was very helpful

Called about odd size speakers to fit in Factory location for a 30 year old vehicle the guy that answered didnt catch his name said hes got it in stock, went down there picked them up Name brand speakers Good Price. Im Happy.

These guys have excellent prices and they are extremely friendly. I got quotes from several other speaker shops around them and these guys clown on their prices. On attitude alone they get my money. I wanted to get a sub and they plugged in three different subs for me to listen to with different boxes to find the right solution for me. I brought all 3 of my vehicles here and theyve done an excellent job in a timely manner on each one.

Great place reasonably priced great CS

Staff was very helpful in finding an affordable solution to my request for a stereo with a back up camera and replacing defective speakers. They stood by their work and took care of any problems too.Shop around and use common sense to learn about what you are buying. I recommend that you stop by here and consider them.

Good selection, but unwilling to work with me on prices so I ended not buying anything and took my business down the street to Arden Audio. There they are always willing to work with your budget and give you a great deal.

New management sucks. The owner is a push over. And the buck of house guy has no idea what he is doing. Will never go back. Gho to best buy. Same pro-life better attitude.

Great place. Super knowledgeable and best prices around. Super fast and a to b with high quality work. Theyve been in business for 30+ yrs and I see why. Would highly recommend. Thanks alot guys!

Children will be children (childish).

What I was quoted is what I paid! I received very good customer service and everyone was knowledgeable and eager to help. I needed a stereo with a monitor for a backup camera and Auriel even synced my phone and gave me a crash course on how to use it. Also made me feel that I could return if I had any issues. THANK YOU for the great service and installation!

Very affordable and excellent customer service. The guy who installed my alarm was so cool I felt like Ive known him from somewhere but no just a gentleman doing his job. This is the place to go for all your audio needs.

They did great job tinting the windows in my car

Coming back here for many years! People here know what theyre doing.

Great service and a better price.. thank you to Ed & Jose for the great deal.. I would definitely recommend to anyone looking for a deck, speakers, beat or an alarm!!

Great customer service! Stereo was broken, wasnt sure if it was a big or a small problem. Owner checked my fuses, fixed the broken one, didnt try to upsell me on anything. Charged me half what he quoted as his standard rate because it was such a clean fix. The bit I did pay he wrote up as credit if I want to upgrade later. Great service, this is my spot.

Im still waiting on my stereo and car alarm to be installed

I would give this place 10 stars if such a thing exists!! I bought a bluetooth module to install in my sons 2004 Lexus to have hands free and listen to music from his phone. I called 3 other places for estimates and all want minimum of $90-140. Some of them had a waiver that if the devise does not work, I would still be liable for $140 labor. Pacific Audio quoted $50 over the phone, I could not believe it! I scheduled an appointment and asked again for pricing when I got there and after I showed them the device, same thing $50. Jose also said I would test it and show you on your phone before you leave. Everything worked well. He then asked if we want an Aux cable installed, which we wanted. They have some in store, but he said it is too short and go get one and I will install it for $20. After we got one and brought it to him, he installed it, unfortunately it did not work with the bluetooth device. They did not charge us for the extra labor!! This is a great place to get your audio work done for one third the other Sacramento stores wanted!!! Thank you Pacific Audio!

This is a place that works hard to get the job done and will work with you and tell you how it is!!! I been going there for years and had good work just keep your receipt like anyplace for future maintancance.

Great service, but slightly expensive. If the quality worth it then it is fine.

They definitely have what you need

Good experience. They fit me in, offered beverages while i waited. Music sounds good and prices are reasonable.

Im a loyal customer and will stay that way due to their amazing customer service and professional installations.

Ive been going here for years great prices and great people i love them always have music sounding right

Best place to shop ! Comfortable environment and great work ! Special thanks to Jose for hooking up my New amp ! You can tell Jose love what he does and its not work to him .. he actually enjoys it .. Thanks to him and the rest of the team !

Great customer service and products!

They were down right RUDE. I went into this place and felt as if they didnt want my business. My mistake i went with them anyways because they offered me a good deal.HORRIBLE, They wired up my speaker wrong and burt my deck out and my speakers. Then when i went in to talk to them about getting it fixed, didnt ask for a refund but to pay for it to get fixed and they were RUDE and wanted to charge me more than it was to buy it the first time. I said NO WAY and left. To find out, a lot of people have had the same experience. Do not go here. Stay away.

Greatest stereo shop ever, Jose is an excellent installation expert. If your subwoofers are getting weak or scratchy he has the woofer bearing juice to get you back in the game.

Dont waste your money, these dudes are shady.

I always get everything from here they are nice ppl and very helpful

Already took it twice still nothing we paid for works now going to try to take it back for 3rd time to get them to try to go finish job if not possible guess try another place to fix their mistakes because they dont have the skills to begin with!!!

These guys installed an alarm system and car stereo very fast and very cheap! 10/10 would go back.

Wasnt as busy hooked really nice car alarm in 45min did extra to make sure device served me better

This Place is Terrible I don’t see how they even have a business it Took 3 1/2 hours to put my deck in. When I started my car my deck went Off. Then when it came on after they fixed it and tried talking me into getting another deck it was so much static and the owner gave me the cheapest wiring thank god his 2 workers went beyond they’re selves to help the owner is a Rip off I recommend this place to nobody the workers are great the owner is shady pls don’t go here he rushes his workers and gives u the cheapest stuff

Stereo are great here Did the job performance well

Great Prices

Always the best prices and best customer service. Dont use anyone else!!

Amazing place,, good ppl,,, dont go to audio express or wes coast go here they do amazing work in the bak:-)

So much new car audio

Excellent customer service cheap prices

Had a bad experience with the installation, they sold us a defective item and gave us the run around about the warranty by the manufacturer. Made us pay for a 2nd radio to replace the defective item they sold us. We dealt with Mark and it appeared that they did not want to take full responsibility for what they sold us and resolve the issue! Will not recommend this place, at least at this location!

Service and install done quickly and professionally

Best place to go for car audio

Its a nice place to live

Great service, very friendly

Good customer service

Great for alarms