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Stop And Shop Liquor
3438 Folsom Blvd, Sacramento, CA 95816, United States
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Stop And Shop Liquor

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Ka
Review №1

Sincerely disappointed in this business. The lack of customer service and overall negligence I experienced here is astounding. I have filled my tank here many a time over the past 3 years - never had an issue. I considered it the best place in East Sacramento to go! Not any longer - their gas pumps (specifically #7) do not have working sensors, so you easily overfill your tank. This happened to me for the first time.My tank was spouting out gallons of gasoline because the sensor failed. Even after removing the pump, gasoline continued to pour out of the tank for a solid 5 minutes. There is no signage on any pump that warns customers of this or recommending customers manually pump their gas. Even if there was, youd still risk gas overflowing on you. Yes, I should have been more diligent about monitoring the pump, but this has never happened to me before.Three gallons of gasoline spilled on me, my car, the persons car next to me, and all around the area. I went inside to inform the employee working of the error and he completely disregarded me. Told me it was my fault, theres nothing he can do about it, and to get out of the store. I asked for paper towels to wipe the gasoline off myself and car and he continued to say get out of the store and hes going to lock the door. I wasnt looking for a refund, just simply some assistance in getting GASOLINE off my body. Apparently too much to ask for.The woman at the pump next to me was extremely kind and helpful - she knew the owner and followed up with him to see what could be done.I returned to the business this morning to speak with the owner (Cable), and was again met with awful customer service and lack of care. He said there was no way 3 gallons could have spilled and questioned me. I showed him my receipt, photos of what the pump displayed, and my cars owner manual which states how large my tank is. He said the pump was wrong and this is ridiculous. He then handed me $20 and asked me to leave.Again, I wasnt looking for a refund, I was looking for a solution so this doesnt happen to anyone else.The employees and management here could not care less about treating people with any type of respect or human decency. Be cautious when filling up your tank - do not walk away from the pump because this could happen to you.A note to the business - learn how to treat people and at the very least post some signage warning customers of your pumps issues.

Ca
Review №2

This place is awesome and has some great staff! Best thing is that theyre across the street from me! Their business hours are the best!

Sa
Review №3

The night cashier (ponday sometimes sam) once he gains your trust after shopping more than afew times will cheat you on ypur change. Reporting to Better Business Bureau. that onwer still keeps him employed so be awsre of night cashier at stop & shop on Folsom Blv.

ea
Review №4

I am not saying that they themselves are putting the ATM/credit card skimmers on their gas pump terminals ...But they havent done nearly enough to [protect their customers] from getting their ATM cards compromised. I had been getting gas from this location for several years. October 2017, credit card skimmers at this store had gotten many of its customers, myself & my girlfriend, included -- it was so significant, it made the local TV news. We were all hit with fraudulent bank charges by the thieves. Unfortunately for me -- according to my bank (one of the major ones) -- I was the only person who actually had money withdrawn from my account from this compromise. Luckily I was able to get the charges reversed, but not without jumping through some hoops.I should have learned my lesson then -- due to this stores location, its just the most convenient place for me to get gas. And, hey, its a small local business, I wanted to support it. A few months later, this store was hit AGAIN by card skimmers, and we were victims, again. After that, I was done, for good.2-3 months ago, this store got all new, bright & shiny gas terminals. One of my friends slipped up, thinking everything was all good, and bought gas from there one time, in September 2018. As the saying goes, All it takes is one time. He was hit with fraudulent charges, caused by the one time he got gas there. Needless to say, hes learned his lesson now, too.These skimmers must be getting installed by thieves in the wee hours of the morning when the store is closed and all of the lights are out, or even worse, when the store is still open and performed right underneath their noses. Perhaps the problem is that they close at 12AM in the morning, leaving the place completely unattended; perhaps they arent paying attention while they are still open; perhaps they need to have someone on staff that can simply watch the terminals ...Whatever the case may be, they arent doing what they need to do to protect their customers. This place does not get our business, and I would advise anyone stopping by in the area to AVOID THIS PLACE, too.Hopefully another businessperson buys the location and puts the necessary measures in place to make this a gas station that I would use again. Until then, I hope they go away...

Ly
Review №5

Wonderful people so very respectful they treat us like family

Tr
Review №6

Great place. Paul is a wonderful employee!

Ma
Review №7

The gas pumps do have scanners on them. They will steal your debit card information. I have $2200 fraudulent activity on my debit card since I visited there. Do not use your debit card at the gas pumps here use cash if you must get gas here I swear on my soul this is the truth !!!!

Ni
Review №8

Dont buy milk or perishables from there always bad or expired. Or headphones they are all broken and they dont give you refunds. Gas is cheap possibly watered down.

Ja
Review №9

Very clean and organized, friendly help

Ki
Review №10

Dont use the card readers outside. People have put skimmers on the credit card readers and have been taken for $500-$1500.

Ch
Review №11

Sells winning scratchers, and friendly people who work there.

Gu
Review №12

Nice people mostly

Cl
Review №13

Bev not cold enough

Sh
Review №14

Great service

Je
Review №15

Doesnt accept credit cards at the pumps.

Ch
Review №16

Got beer

De
Review №17

Comparative pricing

Ma
Review №18

Gd place

Information
10 Photos
18 Comments
3.4 Rating
  • Address:3438 Folsom Blvd, Sacramento, CA 95816, United States
  • Site:http://instagram.com/eastsacliquor
  • Phone:+1 916-739-1045
Categories
  • Convenience store
  • Gas station
  • Liquor store
Working hours
  • Monday:6AM–1AM
  • Tuesday:7AM–1AM
  • Wednesday:7AM–12AM
  • Thursday:6AM–12AM
  • Friday:6AM–12AM
  • Saturday:6AM–12AM
  • Sunday:6AM–12AM
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