Started off great: friendly, affordable, good reviews.... turned out to be such a headache and very unprofessional. A 6 day project turned into 2 months, I am still fixing details and am left with damaged work. Sloppy work, no attention to details, no follow up, lack of responsibility. I invested a great deal of my personal time to correct plumbing issues in order to pass town inspections because they did not know what to do and just kept telling me to fix problems that did not exist. I would not recommend unless you are looking for a sloppy, unprofessional job. Dont expect a prompt response ... you will need to contact them several times before returning calls
This is the 3rd time weve worked with Best Carpets & Interiors. We are customers for life because of their quick, efficient, affordable service and quality materials. We had our whole house re-carpeted within about 2.5 weeks from the first day we contacted Best Carpets & Interiors and all under the budget I had estimated. Their installers were also excellent and did very neat and quick work.
Great experience and very competitive prices! Had carpet and flooring installed. They were very helpful and accommodating with the whole process
First and foremost, Mike and his team are absolutely outstanding. As a new homeowner I felt at ease right from the start. Mike took his time and really explained the difference between carpet types which allowed me to better understand the product. Best Carpets also made me feel like family which in my opinion is a lost art in businesses today. From start to finish the process was a breeze and Mike truly stands behind his service.I would highly advise anyone looking for new carpet to reach out to Mike at Best Carpets. You absolutely won’t be disappointed.
I could not be happier with the service that was provided. I called Mike a week before Christmas and asked if there was any possibility of having carpet installed in 2 bedrooms and a hallway before the holiday and without hesitation he told me yes. He gave me a great price for quality carpet. The installers were professional and courteous and had the job done by 5pm on Christmas Eve! I highly recommend Best Carpets and will definitely be returning to them in the future!
Just had 2 rooms of laminate floors put in today . Reliable, very neat . And just love love my floors . Professional and friendly!! They are right in town so support our local business!! 😊
Installation went well. No issues at all except mike sent the wrong carpet. Installers came with no paperwork. Left tools by me. I nicely called and told them and I was told later I didn’t pay for the taking up of my old carpet. I realize that but I get no compensation for the delay of bringing wrong carpet?? 2 hours turned into 4! Ok I’ll pay it. I’ll leave tools and check in door. Mike sends the installer guy to my house at 9:30 at night!!!! For 25.00. Are they that hard up?? Once they gave your $ all polite cust service goes out the window. Oh and call before you go after 5. Lights on but doors are locked so forget the times they post. Should have been my first clue.
Mike has been our carpet guy for over 15 years and he and his crew are knowledgeable, professional and extremely neat and clean. I could not be happier with his company and will recommend him to everyone that I know who is looking for carpet and tiles.Chris WinnieSaddle Brook, NJ
Mike was very helpful. We needed a rug within a couple of days. He helped us achieve our goal. Thank you for the great service !!!
I was completely in a jam and needed carpet instantly. I went into the store thinking I knew exactly what I wanted only I was wrong. The salesman Mike was very accommodating and helped me find what I thought I wanted, and then helped me realize exactly what needed. He made it work in my budget and was quick and efficient. I couldnt have been more happy with how my floor turned out. I probably didnt lay it down perfectly but I think it looks great.
Laminate Floor installThese guys gave me a great price. Better than Lumber Liq. PLUS the owner came out and measured, and gave me a couple of good money-saving tips. Like 3-400 worth.Then his own crew came out per schedule to do the job, finished it quickly and professionally, and it looked great. Six months later it continues to look great. I couldt be happier. They deserve to be checked out.
Excellent experience with Mike! I needed new flooring for my office space ASAP. Mike came in and gave me a fair estimate then I went to the location and was able to view samples of the floor that would be used and I loved how him and his assistant helped me choose a beautiful floor that went with my office theme ! The floor is amazing! They completed the job quickly and effectively! No issues and exceeded my expectations I will be going back for kitchen countertops!
Highly recomended !! I recently moved in north jersey to my new house and want carpet at my home. I find best carpets and interiors store and they help me alot in choosing the carpet and give the best service to me in a very short time. I really like their work.
As soon as I walked in, I was greeted with warm kind staff! Best carpets and Interiors had all of my interior needs! I loved how my home renovations came out! Definitely resisting! 10/10 I recommend
Awesome..very professional, very humble and knowledgeable staff. They guided me through my whole time tbere to choose my kitchen options with sincere advise. Highly recommend them.
Excellent customer service!I went in and was greeted by a friendly staff. They went above and beyond to help my needs.They delivered on time!I will definitely recommend this place for all types of flooring and design needs@
Myself and my brother have both used Best Carpets for our home renovations and our mother is working with them now! We have always been met with patience, a can do attitude and plenty of knowledge. I recently underwent a total gut renovation my condo and when things were going wrong with my other contractors, Mike A & the rest of the staff at BCI were the only ones who made me feel like it was going to be taken care of & done correctly.
Carpet Installation for 25 rooms, Ordered carpet came in time, they did come prepared and changed the rug in 2 days with two teams. They did satisfactory job, Thank you.
Mike is the best
Great selections
Huge selection