We have been customers from several years and have experienced great customer service. But today I wanted to compliment our route driver, Michael. He has gone above and beyond the past 2 months with calling to let me know he was at my home to make a drop and wheeled the bottles into my garage. 5 stars to him and Water Boy! Keep up the great customer service.

Waterboy was the best out of three companies I used. They were always willing to help out when needed. They delivered water when they were supposed to. They made it easy to sign up with and then cancel.

Kudos to my delivery guy - Keith. I needed his help fixing my water cooler and I wasnt home when he stopped by to drop off the water. He called and made arrangements to come back by and fixed the cooler. He was so nice and helpful. Always have the best customer service with Water Boy. Thank you!Sign me up for special offers & promotions:

I have been with water boy for about 25 years I have never had a problem that they didnt take care of, always fast and very courteous! When I call they always help to solve the problem. I wouldnt have anyone different. Drivers always very respectful and very helpful. Thank you Water Boy for wonderful service!

I am surprised by some of the reviews since I have had excellent service from both the delivery people and the billing department. I do have my own cooler (from Amazon) so I cannot speak to that. They are inexpensive so why pay a rental fee. I have never had a delivery not occur and they send out a schedule in advance. The driver picks up my empties from the enclosed front porch and leaves full ones. They even called before Hurricane Irma to ensure I had enough supply. I recently did not leave any empties out and they left two full bottles but on the very next delivery they picked up the two empties and did not leave full ones which kept me at my preferred 6 bottle limit. I was very impressed since I was not stuck finding room for the extra two from the previous month. Maybe I just lucked into a great driver but I have had zero issues and the price is equivalent to lugging heavy bottles home from the store.

Great service with amazing prices. Going on our second year with Waterboy no complaints. Highly recommend this water service company.

Superb products supported in the field and in the office by truly professional, personable persons.

THE WORST CUSTOMER SERVICE! The deliveries basically occur at the whim of the driver. They DO NOT want to bring the bottles inside of your home AND they expect to be tipped just for doing their job!! HORRIBLE, HORRIBLE, HORRIBLE! They claim to have BPA FREE bottles, but NO REAL WAY OF CHECKING IF THAT IS TRUE! I had to rate them one star because its the only way it will post - they dont warrant ANY STARS!!

Buyer BEWARE: They Rent cheap systems that are basically chilled water coolers( very little filtration benefit). Horrible Water Service they rent you Chinese water coolers, they use the minimum water filters. Do your homework there filtration system is not good!

Piss poor customer Service I made a payment on my account and was expecting a delivery of water their system updated and said it wasn’t enough of a payment and the manager cancelled my delivery and didn’t call me to let me know so now I’m stuck without water. I know you can get water anywhere but I suffer from kidney stones and can’t drink tap water or regular bottled water. Whatever manager that was that did that needs to be retrained on customer service techniques.

Love them - always on top of things!!

They took over pure water customers but their customer service is terrible. In the 8 years I have been using bottle water companys they are the worst. I paid and they still make me wait weeks before I can get a shipment. Any other company would have made arrangements to deliver product before making their customers wait and their just down the street. Would not recommend!

Great people great service!

Company rented us a used water cooler and said it was new. Dont Trust this company!

Great Service!