I am really sad to see this place go. It brings back many childhood memories. I have truly enjoyed shopping here with my kids over the years and seeing the smiles on their faces. It’s always been a great place and they’ve had great employees. I highly recommend that they don’t close this and that you do shop there while it lasts.
Always had a great experience at Saginaw toys r usSad its going out of business. I remember getting my first bike there and then taking my daughter for the first time, her eyes lit up like magic. Ill always hold onto her Geoffrey the giraffe toy for when she gets older. Shutting down a wonderful store :(
Business is now closed. It was a good place to shop for children and grandchildren. It will be missed by those who have visited it for 50 plus years. As business was winding down there was very little selection.
Wonderful toy store! Friendly and helpful staff. Was looking for a light up one of those new toys the fidget spinner. First I looked everywhere in Bay City where I live, and most stores were sold out, and the few places that did have them had a small limited selection. But I was able to find exactly what I was looking for at Toys R Us! The kids couldnt be happier! The next day I went back and got a few more...
I love going to toys R us. Its always so much fun. Wish I could have a shopping spree in there with my kids.
I really really like coming here. They have toys youd never find anywhere else. Thats the only reason I put up with the crappy service and completely unhelpful staff there. I was in the store for over 10 mins before I even saw an employee and that was only because another customer was yelling for someone to help her. But I generally like going in, finding something I want and buying it. I dont usually need help with anything. But when it did need help, its a ghost town.
Very nice. I would give 5 stars if they improve their customer service
The store was really clean and the employees were super helpful, they also have a big selection of American Girl dolls.
My son loves coming to store just to look and have fun seeing new things me and him have fun playing with toys
Lots of toys, decent service, seems a little on the run down side of things, but more likely due to age of the building. Still clean and well maintained.
Flo was an awesome help. We look forward to coming back, she has great customer service.
They have every toy a kid could want. Maybe thats why we spent hours there. Staff was friendly and helpful.
Great selection of toys for all ages. Midrange prices. Going out of business.
Im so sad to see Toys R Us go. This brings back so many memories of getting a call from Jeffree the Giraffe on my birthday and shopping there with my family. 😭😭😭😭
Fun for all ages, there were toys there that I couldnt find anywhere else
My kids love the toys and seeing new things to play with.
Great selection of toys and childrens clothes/furniture.
Nice store lots of selections employees are friendly and helpful prices are on the high side we try to go when items we are looking for are on sale
Love shopping here with the kids they really light up when we shop here.
Went here for shopping not only for the homeless children who dont get the entitled Christmas as so many people have, but also for my niece and nephew who love starwars. This store has everything you need for the holidays and more.
What a great store, Im so sad that its closing.
Great selection of toys, easy to navigate. Knowledgeable staff.
Toys r us in Saginaw has the absolute rudest manager, Amy, that I have ever talked to. I called to ask about them getting more nes systems in tomorrow and whether or not its a ticket line system like on black Friday or how it works. I got out that I was calling about the system and she cut me off and extremely rudely said yes we are getting them, we dont know how many we are getting, they are first come first serve k? Bye! And hung up on me!!! Are you effing serious?!? I called back and shes like amy, how can I help you? I was like I want to speak to a manager NOW! Shes like ok...what? Im like there is no one above you I can talk to?? Shes like if you want to talk to my general manager, fine. And put me on hold! How the hell do you get away with talking to people like that?!
Scott is the best employee! Oh and corporate F*** you for taking Toys R Us from future generations!
Had some good deals, but did not have a good selection of Imaginext toys and that is what I was looking for
I dont want to grow up, Lots of toys amazing selection toys is what they do
Awesome staff, great selection for all ages! First trip for a two your old and she was estatic 🤩
Friendly service items we were looking for in stock.
Woman behind counter was very rude. The other older lady was sweet.
Had a girl with the name tag “Bri” check us out. Will 100% never be returning. Chimed into our conversation multiple times to give her rude point of view that we didn’t ask for. All around rude person, tried to make us feel bad for her by telling us she didn’t have money and we shouldn’t call money “paper.” Honestly should have kept her opinions to herself and just checked us out like her job description. Won’t be returning.
Im saddened that Toys R us is going out of business. This was a terrific place to go to build wonderment and joy for children.
They get 5 stars for having such a great selection of toys but the store is very confusing. To navigate through when your looking for a specific toy
Location is rite off the road, an some good deals
Great toy selection, prices higher than average, staff scant and disorganized
Good sales promotions..good products.
Good but not great for a toys r us.
Sad to see it go. Good place to get gifts for kids.
Store organization is hard sometimes, but managers are very helpful
Luv it.greatest selection 4 kids stuff.
Great prices. Unfortunately, its a closing the store sale.
Good place to buy things for children
Its a shame this place is going out of business. Im going to miss the giraffe
Looking for a toy, they have plenty. Came here because my daughter wanted a Fingerling. Couldnt find one but when we got ready to check out someone had returned two. So needless to say, she got her Fingerling.
Who doesnt want to be a Toys R Us kid... (tears and sobbing)
Nice clean and everyone was in a good mood.
Nice store had everything we wanted
Lack of help and customer service. Overpriced items and attitude about price matching on something clearly mislabled by the corporation.
Worst experience as a customer this weekend. Store messed up on their end and manager wouldnt admit it.
Great store, but need more check out staff. I felt like a burden to them.
They are going out of business. There are know in Michigan
They are closing great sales prices
Great place to find different types of toys.
Prices on 2 different board games were 66% higher than I found later at Meijers. I did call them and have 90 days to return for a full refund.
Large selection but layout and shelf placement needs attention.
Always have a great selection.
Best place to get toys.
Staff very friendly an very help full
Dirty and run down. No wonder these stores are closing.
Sometimes can be disorganized and sloppy. But they do their events right at least.
Sales were ridiculous. Could get the toys cheaper at target....
Not good. Its closed
Lots of toys and entertainment for kids but i remember as a child alot of them are cheaply made and break easily.
So sad, you will be missed. Thanks for the memories!
Unfortunate to see this store go out of business. There are not enough toy stores as is, but this store did itself in with poor service and selection.
This place has gone out of business.
Price matching now.
Great selection, speedy service.
Everyone was very helpful and friendly
Best place to buy toys
Would not accept card someone hack it so long Toys
Staff is very friendly and courteous
Store is closing its doors theres nothing to give a review for.
Staff were very helpful
Very helpful staff.
They closed! But it was always more expensive!
Toys r us is always great
Had the nabi I wanted
Excellent staff super friendly
Signs said closing sale 30% off most things were only 10% or full price.
Theres never no one on the floor to help you.
Going out of business about time prices are still high stop going there when we stopped getting the $5 birthday coupons in the mail that was a tradition we would always take the kids there to pick something out and let them use the $5 off coupon
They were going out of business so everything is on sale
Very friendly and courteous staff..
If you want to pay more for the toys, then you must shop at Toys R Us
Great assortment of toys!
Prices and sales are not as good as they used to be.
3 of the 5 items we bought were priced incorrectly and store wouldnt honor the price
Going out of business sale is not so good
Everything you need for kids anytime of the year 😁
Going out of business sale, not much left
Store is closing soon, not many deals at this location.
Over priced and disorganized
Friendly and helpful.
Gonna miss it.
Hate that they are going out of business...
Sad to see the store close!!
They have everything a kid would ever want
You will be missed.
Store unorganized, staff always too busy to help.