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Hilltop Lawn & Garden
39721 Salem-Unity Rd, Salem, OH 44460, United States
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Hilltop Lawn & Garden

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Fi
Review №1

Bought my Scag mower from them, very nice and friendly people from the front desk to the sales counter back to the service department. Love my mower and I would highly recommend anyone shopping for lawn equipment to go see them first. Thanks folks, I’m very pleased with my purchase.

La
Review №2

I spent almost $1000 to repair & tune up my mowers. They didnt even have the courtesy to put enough gas in my John Deer to get it off the trailer & up to the house. They said they replaced the tube in the tire which is still always flat. The first time I tried to use the John Deer the belts fell off. I managed after alot of struggling to get it back on. 2nd time I used the mower the same thing happened, the belts came off.

D
Review №3

Ive been going to Hilltop for years, always good service.

Jo
Review №4

Im a new Ohio resident and knew I would need a good mower. I selected Hilltop for two initial reasons (1) they carry SCAG mowers and (2) they are close to my new home. After arriving there, I narrowed the choice down to two, and within a few minutes was on my way to purchase my first SCAG. The assistance I needed was just right, not overly sales-focused. I was given enough information to make a good decision. I have since returned for a new chainsaw chain. Hilltop is a great place, they have all the Stihl and SCAG products I need. I will continue to use Hilltop to get the mower serviced right before Winter.

Br
Review №5

Then coming here since my grandfather 1st brought me. This is where I bring all my stuff to be repaired. They are fast friendly And efficient

Hi
Review №6

Always great service at Hilltop. Highly recommended for both professionals and homeowners.

Ro
Review №7

Good place very good people

Ci
Review №8

Just purchased a new Scag stand on. The customer service was exceptional. So far very pleased. Local small business

Ro
Review №9

The best place to fix your equipment!! Fast service and very friendly people !! Will always come back here !!

Mi
Review №10

Best Service Center For Cub Cadets in Area BUT a bit Pricey

Os
Review №11

Great customer service. Very knowledgeable about products. Bought a Stihl weed wacker. Prepped with fuel and string. Nice touch. Thank you for being military friendly.

St
Review №12

Purchased a new backpack blower. Great service. Great price. Support local. Highly recommended.

Ri
Review №13

The gentleman who helped me was very knowledgeable and nice!!!

Ka
Review №14

Nice people. I needed some things for our tractor. I called them and when I got there, they had it all ready in a bag with my name on it.

Ro
Review №15

Friendly and very helpful

Vi
Review №16

Very nice service. Getting info for a repair for my step-father. Very helpful!

Br
Review №17

Great staff and the best equipment. Will be going back for more products in the future.

Fr
Review №18

Good place for repairs quick

Ri
Review №19

Excellent service reasonable prices

FR
Review №20

It is difficult these days to find exceptional customer service. Hilltop goes above and beyond where others fall way short. I recently had warranty service done on a zero turn tractor which was purchased at another dealership. Repairs were made and I was able to pick my tractor up within 48 hours! The push rod was replaced and they also changed the oil and filter. What really made this an excellent experience was the fact that my tire was fixed also when I picked it up. It had a flat when I dropped it off and it needed patching and a new valve stem. Hilltop fixed the tire and didnt charge me a penny. All the staff was very knowledgeable and friendly. They also helped me obtain financing for a new scag zero turn. If you are looking for a great experience and quality equipment, I highly recommend Hilltop Lawn and Garden. Thanks again to the staff for the exceptional service.

Ti
Review №21

They said my snow blower would be repaired by the end of this week. It was! This is the place to do business. Friendly, down-home fchargeI had to take my snow blower back to have the carburator rebuilt. Since the admitted they missed that in my first visit, they didnt charge me labor. This is the best place to get repairs done. Honest family owned business.

No
Review №22

When you need the right tools for the job on top of friendly and knowledgeable service Hilltop is the place to go. They have continued to go out of their way to help me out evrytime Im there weather it be for maintenance, emergency repairs for breakdowns or buying new equipment. I recommend to everyone i know and who asks where they should go.

Bi
Review №23

Hill top had all the parts I needed for my older Exmark mower.THAT WAS FABULOUS!!!

AC
Review №24

Great service. Decent prices. Knowledgeable. And usually have on stock whats needed.

Br
Review №25

Great service, knowledgeable staff

Da
Review №26

Great to work with. I tried a stihl dealer closer to my house what a mistake. I’m heading hilltop today for a few chainsaw parts.

Fa
Review №27

Great place for lawn n garden supplies.....i have bought a weedwacker chainsaw and a bunch of smaller things from them n my next mower will come from hilltop....If u buy a stihl product they will double the warranty you get thru stihl

Ju
Review №28

This is an update of my complaint, last week. I talked to Mr Bob Baker and he was nice enough to satisfy the problem. Thanks.

Ro
Review №29

Bob helped me with a Stihl gas hedge trimmer. Wow what a machine. Cuts my hedge trimming time in half and no electric cord cutting. Worth the trip for great personal service.

ka
Review №30

Great place to get what we need friendly service

Ze
Review №31

Love this place. Always get my zeroturn serviced there.

Ro
Review №32

Tryed 2 different Stihl saws, returned 1st. One. Not really happy with 2ndOne. Its back to a Husky for me.

Ma
Review №33

I came from Pennsylvania to do business here. Highly recommended.

Ti
Review №34

Dropped my mower there and am undecided till I pick it up whether theirvdiagnosis is correct. I will reserve further comment in detail till I get it and assess the issues they named for myself. In all likelihood, the spark plug does need replaced. The rest of the problems are a guess.Thwy do hit you for an exorbitant $44.00 exorbitant half hour diagnostics charge, regardless of time spent. I refuse to do that to my clients. They would all leave a and I am then out of business.It would seem the 3 year warranty on Cub Cadet equipment is an extremely limited arbitrary warranty per the choice of the dealer. At this point, I am not pleased with their diagnostics completely. I am more than sure they would be happy to charge me the diagnostic fee plus an hour labor minimum to put parts on which is more money and would total out nearly a $200.00 bill just for sharpening a set of 2 blades, air filter, oil change, and spark plug.I sharpen all my blades every two lawns, I can get a spark plug elsewhere for likely about half the price of $10.00 and put it in myself. The oil, spark plug and air filter with pre-filter elsewhere will total roughly about $17.00. Do the math. I clean my filters every mowing. They say it is clogged.I have my serious doubts as to their truth. A follow up will be posted once picked up.In follow up: Hilltop was very fair and did equal things out with me and we remain good solid supporters of each other. I personally performed the maintenance suggested and I was up and running in no time.This is an honest reputable dealership and maintenance/repair shop and I do recommend them. I own a business and make sure everything is thoroughly done and ethical in standard. I can do business here.

Ch
Review №35

The people here are very helpful and friendly

Er
Review №36

Great work and reasonably priced labor/goods.

Ma
Review №37

Great job fixed my mower

Ja
Review №38

Best dealer in the area. Only place I will go!

Sa
Review №39

They are courteous and very helpful.

Pa
Review №40

Ive made purchases and had repairs done here. Very professional.

Ra
Review №41

They give u one prise over the phone and when u get their it is higher thinking you will just pay it

Ke
Review №42

Just ok not a great experience for me for customer service

Ro
Review №43

Delivery driver made a mistake, but was taken care of by girl working at the store

Fo
Review №44

Very good they are great to deal with

St
Review №45

Good sales staff and repair staff

ke
Review №46

Not friendly not helpgul

Ni
Review №47

Great staff and selection

Te
Review №48

When hard to find replacement parts are needed this is the place to go.

Bo
Review №49

Fair prices

Jo
Review №50

Fast loading

Sa
Review №51

Hilltop is great!

M
Review №52

Great service and prices

Fr
Review №53

Great service!

Gr
Review №54

Nice people

Information
14 Photos
54 Comments
4.4 Rating
  • Address:39721 Salem-Unity Rd, Salem, OH 44460, United States
  • Site:http://hilltoplawnandgarden.com/
  • Phone:+1 234-803-8714
Categories
  • Lawn mower store
  • Garden
  • Tool store
Working hours
  • Monday:Closed
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:8AM–5PM
  • Sunday:8AM–1PM
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Amenities
  • Public restroom:Yes
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