I have had mixed experiences with NAPA auto parts stores. This one is extremely positive everybody there does the best they can to provide the highest standards of service. Whether its an $0.80 item or $100 purchase the same attention to detail and customer service is provided cheerfully good grace. I would highly recommend this store and the employees to anyone needing help and advice and auto parts.
Helpful and honest. They always know if they can get my part or if they cant . They wont over sell me on anything I dont want or need, yet get me what I do need any other time. I appreciate the honesty and help every time.
Nice store.. very helpful
Ordered my part online and didnt receive a call that my part was in so I called the store and they cant find my part (that I have an order confirmation number for). Long story short, I had him search for the part and it was in stock... surprise!! I was charged more in the store than the price I was quoted online... which when I asked about that, Mark was quite rude and threw my debit card across the counter at me. They also didnt have the by the foot hose I needed. I will not return to this store. Also, no one in the store was wearing a mask (except myself and my girlfriend) even though it is the law. Took my additional parts business to Advance Auto down the way (Im willing to wait the extra 2 days for my turn signal switch)...they had the hose I needed and the clerk was courteous and helpful.
Great new store, same helpful people.for all of your auto parts needs.
This is such an awesome place! It’s so nice to be able to shop where you are not forced to wear a mask. It’s always clean and the employees are fantastic!
Great staff!!! Always helpful
Nice new location. Well stocked. Usually have what I need or can get overnight.
Always a good deal on my parts
I can say this is truly a sound place to go, the other employees here are Well trained and very knowledgeable in their fields of expertise, you can get just about any party you need at affordable prices.
Steve was so very helpful to me!! Bless his heart, I told him he was the man I didnt have but needed! He stood outside in the freezing temps to replace a bulb then a circuit board for me. Great service!! I will be back!!Thanks Steve!!
Always a pleasure going to the N.A.P.A, from the first day I stopped in, Steve was the first to help and has Everytime since then as well. Steve always has a smile when he sees me and helps anyway he can!!! Great Guy(Steve) and Great Parts House!!!!🤙
Ok
Best parts place in Salisbury, but dang, why cant they be opened past 12:30 on Saturday? So much missed business.
Its the best parts place in town... Wouldnt go to another.... 🙃
Quite possibly the most informed parts and supplies staff in Salisbury. Always a pleasant experience.
Great service. Very knowledgeable about car painting
Great location and experienced staff
It was great 👍
As always, great service, great price, and great jokes,
I know everyone in store fair prices
Good service 👍
Excellent employees loves going to this place
Always willing to help
Great parts n Service
Excellent service
I can be myself in a friendly manner
Great service
I have bought Auto parts here.
Napa
My only Auto supply
Very well taken care of