I work here we do our best to get the appliances out and testing them and servicing them replacing any parts that need to be worn you replace we vacuum wash down the appliance run clothes in them make they are correctly tested then we clean them up and sell offer a great warranty if you bring back your other appliance they will even add a year to your warranty the only catch to the warranty is that you have to bring it back to have it fixed or exchange and in extreme cases cant make a customer happy we will refund but come see you for yourself!! Check out the showroom also have many funny weird old signs hanging around to look at and read as entertainment and its pretty cool
Great prices and friendly staff.
Every single appliance in my home has been purchase used, most of them have been great and lasted for years! But every single one Ive bought from Appliance Exchange of Utah has been a nightmare. Sure, they have a warranty, but you physically have to bring it back in, they wont come repair it. I dont have a truck, so it means I have to pay someone to help me do that each time. And then they will send you home with a different appliance that will have the exact same problem as the one you brought back.I bought a washing machine from them. It broke after just weeks of use (with the exact issue as the washing machine i was replacing!). I took it back and they exchanged it for a different one. The new one they sent me home with had the exact same issue! After that I just gave up and ended up just purchasing one from a different company that delivered and installed for free, and it has been perfect ever since.Same experience with the oven I recently bought. After paying to have the thing repaired twice after just owning it for just a few months (since I didnt want to go through the hassle of physically taking it back this time), Im realizing it would have been cheaper and far less of a headache to just buy a new one in the first place. (Spent over $450 in repairs already, on top of the cost and delivery fee I paid buying the oven in the first place.)There are way better places to buy used appliances with better quality control that will actually come to you to repair their stuff if it doesnt work as promised. Save yourself the headache and either buy new, or go with a company that actually stands by their work.
I have bought used appliances multiple times from different appliances places, these guys by far have been the most helpful and have the best selection. Highly recommend this place, Ronda is a sweetheart and very helpful.
Front desk was very helpful and knowledgeable about their products. I was able to do same day pick up and they also offer 1 and 2 year warranties which are hard to come by for used appliances. I highly recommend!
Staff was friendly, helped choose appliances which would fit in the space I had, and gave me a good deal.
We made the rounds from one appliance store to another. And we found the woman who works here very helpful. She shared her knowledge and expertise on the best brands. I really appreciate good customers service.
I was so impressed with the service and quality I received at the Salt Lake location! Thank you, Rhonda, for your care and high-quality service!! I will most definitely be coming here for future needs!
Very friendly staff. We were looking for. Customer service was excellent! Thank you guys our beer will be nice and cold.
I bought a refrigerator with this Store around 2 month ish ago..and the refrigerator already broken.i used to buy a second hand appliances for my regular guy those are last longer then these guy.I would not recommended buying from this store.What a Shame.
Great used appliances even better prices
Excellent service, and prices are more than fair. So nice to get a warranty on used appliances !!
These guys are fantastic, kind and VERY helpful. They have plenty of different options and brands, and most of all they will warranty their appliances up to 2 years at a very reasonable rate. I HIGHLY recommend you visit these guys when your in the market for an appliance.**UPDATE** My above review was posted to receive their discount at the time of purchase. Very creative marketing plan. Now that its been 11 months since we purchased our washer and dryer, I figured it was time to update my review. Both our washer and dryer are STILL working like a champs. We havent had any issues (knock on wood) what-so-ever and I LOVE my steam fresh option on my dryer. Ill certainly go back to them when its time to swap out our fridge. Im a thrift shopper and Im always on the hunt for good deals. Appliance Exchange of Utah is my go to appliance store. Thank you and keep up the great work!
We visited appliance exchange in Salt Lake looking for a freezer and found what we were looking for. This place is awesome!!!
Had both of the washer dryer sets we needed. Got a great deal. With a warranty! Awesome!
It is a bit out of the way for the south end of the valley but well worth the drive.Excellent price on a freezer, great service, all in all a good place to look of youre looking.They had a pretty good inventory of refrigerators, washers, dryers.Friendly and able to go the extra to make the same right.Would definitely go here again.
Very friendly professional and fast service. I found the washer and dryer Ser I needed for reasonable price and my issue is resolved no longer stressed out. Will definitely recommend this if you need goid working and cheap appliances. Im happy with this place and Rohnda is awesome at the front desk!!!
The staff was extremely friendly and helpful. They answered all my questions and gave me excellent advice. Love working with honest people.
Toni is a Great person with us and always help us a lot.i love and trust this place forever and ever 😊 thanks guys
It was a little wierd, but they will either fix or replace my dryer that I bought at the Salt lake location that is now closed.
This is our secret store for the best deals in town. We love Rhonda and the rest of the crew!
Easy to deal with, great selection, helped me unload my old machines and helped load the new machines. Thanks!
We have used Appliance Exchange of Utah several times in the past and have been pleased with the results. These are all used appliances so you need to choose carefully and recognize that parts on them can fail. If you bring in your old appliance, theyll give you a one year warranty--if you bring the unit back to them for repair. They do not deliver or make service calls. For us, its worked well. They have been easy to work with and weve been happy with their service. I love not contributing to the landfill and the low prices.
All the fridges were disgusting! Literally mold city in all of them. They hadnt even been cleaned out. There were a few new ones that werent moldy but still not clean, the one we wanted didnt have handles at all and theyd have to order them. This was in their showroom... the place where they display items available for sell... Covered in nasty mold!
Very friendly and easy to work with. They got me what I needed at a good price.
Awesome experience! They were so nice and explained the 90 day no credit so that I wouldn’t be surprised by any hidden fees or get overcharged. Great selection and helpful staff. Great prices and washers were in good condition despite being used.
Great place to get appliances! Got a kitchen fridge, 5 years ago from here, and back again for a garage freezer. Freezers are hard to come by these days! They took us back and showed us some freezers that would be coming available. It was great! If you need any appliances, come check it out!
We walked in and were directed to the showroom. A nice salesperson showed us all the dryers and answered all our questions. 10 minutes later we were checking out with a new-to-us dryer! We will come here again. We love having a warranty.
We bought our washer/dryer from appliance exchange of Utah and love it! They have a great selection, and a very friendly staff, and their prices are unbeatable. Id recommend them to anyone looking for a major appliance
Fabulous price on a gas dryer and pedestal. The assistant made sure every button worked and it was super clean. I highly recommend!
Exemplary customer service and selection!! I highly recommend this company. They were able to find me a reasonable refrigerator that met our specification requirements within the day. Five star experience!!
Quick and efficient storefront. They offered to change the plug out on the dryer for me. And helped me load it on a trailer. They did mention having a third party group help with delivery. Great shop, great resource, great prices.
Inexpensive refrigerator replacement. New ones are hard to come buy and found a good replacement today. Super easy friendly service
Happy we found this place! They had what we needed and were very helpful. We had to drive from out of town so they held our appliance with a small deposit. Very nice and helpful! Will return when we need other appliances.
Never had a problem with one of their applinces. They save me the cleaning job over one from a yard sale...so I am happy. Saves me the time of driving all over the valley too.
Great experience! Just needed an extra fridge for my basement. They were quick and had great pricing if you don’t want to pay full price for a new appliance.
My wife and I purchased a fridge from this place. Sure enough, 15 days in the fridge doesnt work. Now in order for them to replace its going to cost another $100 just to pick up and deliver a newone back to us. Also, there is no guarantee the new one will work. By the time we are finished with everything, we might as well have bought a new one at Best Buy. Which is what we had to do.... So dont waste your time and money. This place is very unprofessional and they sell bad products in my opinion.
Wish I could do zero stars... I bought a washer and dryer set there for pretty expensive for a used set and there was a 30 day warranty but I bought it for my new house and when I moved in the 30 days were over. The first time I turned on the washer within 30 seconds the drum was leaking water. Dryer works fine but is useless without washer. Super frustrated that the appliance came broken.
Great experience so far! Ruby was able to get us exactly what we needed. We chose Appliance Exchange over other 2nd hand options because of their warranty and solid reputation.
Great place. They helped us to find what we needed at a very reasonable price. 30 day warranty too!
Second time I’ve been and done business with them and they are always wonderful to work with. Place is clean and workers are friendly and knowledgeable. Highly recommend and will do business here again
The selection was great and the woman helping us was very knowledgeable about the washer dryers we wanted. We had a great experience at Appliance Exchange. Happy to do business again.
I thought I gave 5*.... yall know I love ya, & still steer business your way👍
Wow! What a great customer experience! Rhonda was so helpful and friendly! I highly recommend this company! And my fridge works great!!! Very satisfied!
Had the opportunity to check out the great deals in both of the Salt Lake locations, I was able to find the perfect washer and dryer for my home. The service was friendly and straightforward, I appreciate the time they took with me. I will be using them again for future purchases.
I found a great range in almost new condition for a great price. I was worried with Covid going on that I wasn’t going be able to find something affordable or within a great timeline as orders are backed up. Give them a look and they have a year long warranty to hell if anything is wrong.
Came down to buy a dryer. Super friendly staff and quick service! Very helpful.
Had a great selection. Prices are unbeatable. They offered me a 2 year warrantee for only $25 more.Definitely come check them out
The staff was helpful showing their inventory, offered a fair price and an extended warranty as an optional purchase. I have purchased serveral appliances from this store over several years and all has been good.
Rhonda was amazing she helped get everything I needed. Great product and great atmosphere. Wouldnt buy anywhere else.
Very pleasant, and efficient. Had some good appliances to pick from.
Solid company, high integrity, great people. Appliance Exchange offers excellent value, stands behind their work treating customers fairly. I have bought many appliances here and have brought several appliances to exchange. This organization is an asset to our community and planet! I strongly recommend!
Knowledgeable about brands and very helpful. Hard to lose when covered by their exchange warrantee or their very affordable 1 to 2 year warrantees. Would recommend.
Picked up a great garage fridge and dryer. Love being able to drop of my old ones to get a free 1 year warranty!
Really nice staff. They were so helpful while we were looking for a dryer. Totally recommended!!
They were of great assistance in helping us choose the right washer and dryer. The provided pros and cons of each brand. I highly recommend their services. (Airport location)
Friendly, very reasonable prices. Weve purchased from here twice now, and been happy each time.Thanks!
We drove around for 2 hours and finally found the perfect used fridge! Your staff was super friendly, they even give treats to your kid. Thank you
Most awesome team. I’ve been able on a lean budget get a fridge, washer/dryer, freezer. Everyone is smart, considerate, hard worker. Thank you 😇
Quick and easy. Was able to see appliances really easily and buy same day. They helped us load what we needed on the truck and we were off.
Absolutely love it here. Got a reliable washer and dryer from them. Recommend completely.
I came in here and although I did not buy an appliance from here the front desk lady was incredibly helpful.
Awesome service! Great deals! 10/10 would recommend
Great prices and amazing staff!! Helped me get a washer dryer set for my first house! Thanks so much!!!
Selection was good, and we like the trade-in and extended warranty options at a reasonable cost. Got a washer and dryer.
I just bought a fridge, dryer, and stove from this place and the service was excellent! I even got here right as they were closing and the customer service was outstanding!
Great prices on fridges! They were able to help me find what I need at a really great price.
Ive bought several appliances over the years both for rentals and ordina personal and they have always worked well and been good prices
This place had a great price and exactly what I needed. Very helpful staff as well.
Got a clean set for a good price. I liked the warranty they offered too.
Quick and easy experience! Good stock of washer and dryers. Nice, and honest and straightforward forward staff!
Picked up two refrigerators at a wonderful price and everyone was super great to work with and very accomadating! I will definitely be back!
Great experience and great prices for wonderful quality appliances, staff was very friendly and helpful!
Tony and Rhonda are awesome and provide great customer service! We’ve always bought our appliances from here and they’ve lasted for years. Super people and especially pricing!!
The staff of Appliance Exchange was excellent to work with. Easy process and best bang for your buck. I highly recommend.
We are happy with appliance exchange! They were very helpful and great to buy from!
Staff was very friendly and helpful. They also had great options and choices
Rhonda was wonderful. Very helpful . Very good experience from finding a freezer on KSL to havibg help getting loaded. Will definatwly refer them !
Very friendly staff clean place....the appliances are not in good shape. Could have bought a washer privately cheaper with better quality. I bought 2 washers and 1 dryer in oct and here it is dec and both washers dont work well, very loud, and the one washer is leaking water everywhere. Of course the warranty they told me only is good if we exchange our old appliances which we didnt. Now not only are we out the money we have water damage and have to find new appliances. Dont recommend for washers at all. The dryer we purchased works great.
Friendly, helpful, and great deals! My family has been coming to them for years and have only had good experiences and gotten quality products from them!
Store was super helpful and a nice staff. Great selection.
My husband and I went in this morning very friendly and helpful we found the washer and dryer we wanted 😊
This was an amazing experience. They were easy to work with. The inventory was vast.
Great price and friendly service! Love that they offer a warranty!
It was easy and convenient! The staff are helpful and happy to answer questions.
Good prices and good used appliances. But a little out of the way .
Walked in not knowing exactly what I wanted, walked out with exactly what I needed! 20-30 no pressure buy. I love this place!
Nice selection. Quick and easy to swap out my broken drier for a new one.
I have come in twice, first for a refrigerator and second time for a dryer. I have received great service and great prices, absolutely recommend.
This place is great. Got a nice LG washer for a great deal and just took it back in for a repair. They fixed it for free under warranty they kept track of and were super friendly the whole time.Highly recommend
Great customer service. Purchasing was quick and easy. Would recommend.
Friendly people willing to help. Very informative on their inventory.
Toni was very helpful she answered all our questions and gave us great options on appliances. Thank you guys.
Great work and people very friendly and fair on prices!
These guys are great! Really friendly, and great prices. I bought all of my appliances here.
Bought a nice refrigerator at appliance exchange! Rhonda was great to work with?
Got exactly what we needed. Great inventory. Let us know exactly what to expect.
Helped us out in a pinch and found a great one even with them flying out the door!