Absolutely adore this store, I was blown away when I realized I never left a review. Every employee at Game Changerz is super welcoming and are great help. Prices are great, and trade in prices are better than a lot of the other stores in the area. They have a great repair shop with super knowledgeable technicians that know what they are doing when it comes to repairs and hardware knowledge. The owner Mike is a great guy and is always giving my friends and I great deals. Jeremy, Mike, Alex, Sam and Nick are always a joy to talk to and have great knowledge on anything in the gaming space. The store is always getting new inventory and everytime I make the trip to the store I never leave empty handed, the inventory is always really stacked with anything from retro games and hardware to Japanese imports. Ive been going to this store for years and never have had a single problem with it or the employees, this is my store of choice when it comes to video games.
If you want fun and quirky this is the place. They have a great selection of old and new games and a few classics!
Great little game store for the retro and current gamer. Great owner and manager. Super friendly.
Really helpful . Clean . Smells like subway .. fresh . Had what I was looking for and many other rare and hard to find items .
Great place to find awesome games 10-10 would recommend! Sam is a cool guy and can help you find what you are looking for, all the staff was very nice and asked if I needed help. They also help with repair on some items, took in my gameboy cart to be fixed; thanks guys!!
To be fair this is actually a great place for talk games. Its a good atmosphere and friendly customer service. I rarely ever find what Im looking for though. Im a serious video game collector.
Great place to find retro games at great prices and the staff there are always willing to help you find what your looking for!
Quite literally the nicest store owner I have seen. Excellent selection and amazing condition of the items. If you have a chance to visit, do yourself a favor and do so!
Incredibly knowledgeable and friendly staff. If I were in the SLC area more often this would be my go to shop. Give these guys your business if you love video games!
I had a very detailed and complicated problem with my Playstation 4 Pro. The employee on the phone was helpful suggesting fixes over the phone and gave me an appropriate quote for proper repairs. I took my console into the store and Mike was able to take a look at my system and fix the problem within five minutes. He plugged it in and it booted no problem! Just like that!This awesome shop doubles as a classic and used games store, so I also managed to nab a sweet Nintendo 64 game! The service was second to none and the selection of games was phenomenal.If you need help with repairs for any game system or game controller of any kind, this is the place to go. These experts really know their stuff!
Went in to see what was wrong with our ps4. Look like it was just dust, they removed it and it was working again! I was prepared to pay, but since it was just dust, they didnt charge me. It was my first time I came here, but it will not be our last. These guys were awesome! They have good games as well and we didnt know they do gameboys, wiis, it;s a really cool store
They diagnosed the issue I was having with my Nintendo Switch for Free! Turns out I was using the Wrong Charger. Then they helped me find someplace where I could but the Correct Charger!
The best place to get games. Love the customer service, a lot of good games to choose from and can fix the stuff (sadly it may or may not get fixed caz of the Covid-19)
It’s the best service and has a lot of good games and old school to better than game stop no 🧢
Amazing store with a fantastic and helpful staff. Definitely recommend!
A very cool store with awesome customer service. My console was diagnosed and fixed on the spot within 20 minutes and runs like new. I was also very impressed with the employee’s knowledge of all systems and games. If you have any questions or repairs this is the place to be.
The friendliest staff Ive ever met at a game store. Sam knows his regulars by name, and Jeremys knowledge of games is astonishing! Ive been going here for over a year, and I have no regrets about anything Ive purchased here. Youve got a customer for life.
Huge selections of retro and modern games and accessories. All in fantastic condition and for good prices. 10/10 would recommend.
Come in almost all the time and they always have good pricing for stuff, love the staff!
Love these guys. Always helpful and do an excellent job!
This stores stock of games is consistently updated, and visiting once a week has become a regular thing for me because of that alone. But stock aside, the staff is very friendly, helpful, and passionate about the games they sell. The games are always in great condition, and the store itself does a great job staying clean and organized.
Very friendly and helpful staff and the prices on repairs and modifications are extremely fair.
These guys are awesome. I have been looking for a Gameboy Color and people on classified sites are asking way too much. I called Game Changerz and they had one for about half the price people online are asking. The customer service is great and they have a very welcoming environment. I am sure I will be visiting this place quite a bit now.
They fixed my ps4 and updated. it was 500gb now it 2 terabytes. the price was really fair and the customer service was awesome!!! . really knowledgeable and they really know there’s stuff and they definitely saved me a lot of $$$$ .if your system is broken I really recommend you bring your system to this guys. Instead of buying a new one you won’t regret it😉
They fixed it but really need to be on the same page. I dont have time to go over all that was wrong. But at least my unit works
First time in this store and I bought a game I was excited about. Got home to find out the game is not even readable. Waste of time and money shopping here. They don’t even make sure their games work before selling them. It’s literally Russian Roulette.TL;DR: 100% of the games I have purchase here (only 1) are unreadable and inoperable.
Always super friendly and fast Ive had two switches repaired and had good experience both times definitely recommend! 😁😁😁
My favorite thing about coming here is the employees. They love talking games, and they know their stuff. This is on top of awesome game selection, and cool stuff like imports. They are very reasonable with prices and trade ins too. I always find something cool to bring home.
Highly recommend these guys!! After hours of YouTube videos and online searches for help (trying to fix it myself) I came in to this store beaten and battered with a PS4 hoping they would tell me it wasn’t worth repair (so my kids would get off my case) but low and behold the saint behind the counter was able to diagnose and fix it in under 10 minutes. I came home to hero’s welcome and I owe it all to these guys!
How did exactly what we were looking for and really good customer service.
They didnt take my ps4 but they know what they are doing, nice service and always doing whats right.
I had 4 joycons (Nintendo Switch controllers) with busted joysticks. They not only fixed in 2 days, they were MUCH cheaper than buying new joycons. And they were very helpful while I was there.
They did a great job and although it took a long time to get my Xbox back from repairs, they were honest about the time frame and I respect that.
I had my Gameboy Advance SP 101 taken in after receiving major water damage. Alex the technician working that night made it his priority to restoring my gameboy to working order. Really happy with the customer service and work done. Thank you!
A good selection of older games and hard to find 1-4th generation console equipment. Smaller but specialized selection.
Awesome place for game systems n games. Great customer service, and very polite.
One stop shop for all your gaming needs! Buy offers are 25% of their retail price and trades are 50%. Genuinely friendly staff thats incredibly knowledgeable of the industry and its history. Quality guarantees on all repairs and purchases. Simple, inviting and clean store with an ever changing and maticulous inventory.
Excellent customer service and honest .they know what there talking about if you have a gaming system that needs repair I would definitely take it here very knowledgeable and fair prices
I was having trouble syncing PS 4 remotes and the guys there were super helpful and knowledgeable. Within minutes the problem was solved and my offer to pay money for the time it took to remedy my issue, was refused. I loved my experience and I would recommend using them for any and all of your video console repair needs. Very friendly, super professional, and top-notch service makes Game Changers the ONLY place you should go.
Excellent staff and service. They fixed both my PS3 and Gameboy Pocket.
Definitely going to be a different selection every time you visit due to supply and demand for retro games, but ultimately good prices
The staff that works here is so awesome if you get to know them its even better I love coming here is definitely one of my favorite places they are usually always have a really good stuff at reasonable prices
They guy who helped me was really nice and quick. They also repaired my SNES and it works great. They also have great prices on used games and repairs!
Very friendly staff with a great selection of titles!
They know their business. I bought a Wii game. I myself would have presumed it was in fine enough shape but the console was just not reading the disc after getting home. I took it back and in minutes they resurfaced the disc for me and it shined like new. I took it home and it worked great. I havent had any issues with Gamechangerz with any other purchase of N64 or Xbox 360 games.Theyre a place that sells good stuff and when theres an issue they dont bat an eye about doing what they can to remedy the situation. Im glad theyre around.
Sooo many old school games! This place is a treasure grove for anyone into retro gaming.
Found all of the anime/import games here and friendly employees!
Humans, this place is the best for old school video game selection. Its amazingly/fairly priced and their work on repairs is TOP notch. Highly recommend. I would do 10 stars if I could.
This place is great! My husband brought his switch in for repairs, and something was not right with the final result. We called, brought it in, and they fixed it up within an hour or less.The owner, and all the employees there are absolutely amazing. They’re all very kind and eager to resolve any issues. Everyone there seems extremely knowledgeable in both games, consoles, and repairs.All the items inside definitely hit you with nostalgia lol.If we ever need repairs (which I hope we don’t!) we will never go anywhere but there, we trust Game Changerz 10000000000000%!!
Great service and pricing. They diagnosed what was wrong with my Wii, repaired it for a fair price, and there was much rejoicing.
Local game shop that sells all kinds of video games. They also repair old systems. Im super glad we found them
Little less game selection for nintendo products, but that isnt their fault. Friendly staff. Prices for products are about reasonable.
Great place. Had issues with my elite controller which can be tricky and they took a look at it and fixed in 5 minutes. Very kind
Can i just say, my son and i absolutely love this store, not because its the biggest or the most up date but because we know the people that work there are going to be there the next time we come.. They are awesome and helpful and we take all of our business to them just because of them. They all deserve a pat on the back and a pat in the wallet (raise) because they make the experience not the little rink a dink shop.. Its a place you can go and get real people that actually know what they are talking about and they will be honest, there not just tryin to make a sale to make a sale.. They are getting peoples attention by being real honest men.. So thanks guys keep up the good work and we will be seeing you soon..
We went in for a repair on my Nintendo Switch, and Michael (The Owner) was quick to start trying to tweak things on the device to make it function. He tried multiple different things and although none of them worked, I was still a happy customer knowing my switch was in good hands.I turned it into him for a longer, more intensive repair, but he didn’t charge me for the time in the store he spent working on it.He was very friendly, and knowledgable about his work. I would recommend him to my friends and family - and that recommendation is coming before my switch is even fixed!I am very confident that they are a legitimate company with great morals and well trained staff, based on my visit this evening.
Always get and find what I need here great place to go
I absolutely love this place! They’ve got games for everything and even some cool old consoles for nostalgia! They cleaned my Xbox one x for me, assured me the fan was working, cost me $40 and the thing runs amazing now! Basically saved me $360. I even brought in my old Xbox to have cleaned and they didn’t charge me because the Xbox was in good condition. They’re very trustworthy and cool guys. Overall just a great store!
Very poorly service. The red headed guy with a sling was very rude. I asked for a game 3 times and he just told me where they were located. I knew where they were located I needed the case opened. On the 4th request he finally sent his co worker to do it. Even the look on his co worker was very disgusted. Very very rude. Very very slow service.
I went all over but this is the only place that keeps psp games in stock
Nice place. Friendly service.
Excellent selection and Awesome customer service
My wife and I had never seen or heard of Game Changerz before. The selection of games and systems was very diverse, dating all the way back to the Atari consoles. Having never seen an atari cartridge, I asked Will, the storekeeper, what it was. He shared a very fascinating history on the Atari console, the video game crash of 83, and the rise of the Nintendo Entertainment System in America. 10/10! It was worth the visit! Especially educational for my wife who did not grow up with video games at all.
Don’t listen to the one star review from Jim Hansen who accused a store manager of arguing with and offending a customer. I have been shopping with Game Changerz for almost five years. Usually I’m there about once a week. I’ve interacted with every member of the staff: the owner, the managers and the technicians. I have NEVER had anything less than a stellar experience. The staff at Game Changerz is honest, knowledgeable and respectful. Their prices are fair and it’s a great place to shop for games, both modern and retro. I’ve also had them fix a gaming console for me and they did an outstanding job. I will continue to do business with Game Changerz as long as I play video games! FIVE STARS
Great selection of games, friendly staff and a clean cool environment. Best used/retro game store in Utah
Great place for your retro needs. I was greeted and welcomed like I was a usual there. I mean they helped me with the pricing answered all my questions and did not try to over sell me things I wasnt wanting. And I hate paying retail for my games but with customer service like this I will go back. Thats because I travel a lot for work and I always hate retail shops but I love this one. They love games as much as I do and it made me feel like at home.
Good selection very helpful very nice people
Great place to get your system fixed if its having problems, especially when its hard to find a place that will actually do it. The price was a little steep but I totally understand with what I got. Very good store to go to. Tons of old school games and systems. Check it out for yourself.
If youre looking for a good retro shop, they are definitely worth a look! They have some genuinely hard to find items, as well as a large selection of games for every console! The staff is super friendly and helpful as well. For any gaming enthusiast, its a shop you should visit often.
The 1# place to get NES games
Just went there to sell some old games and DS, was given a fair price and ended up getting a N64, game and accessories. They gave me a membership for free and even discounted the memory expansion pack. very friendly and will definitely go back!
I enjoyed this shop. They have deals going on and have a decent selection.
Really knowledgeable about hardware and software for gaming consoles and will repair them as well as do things like install bigger hard drives etc. Employees are always eager to help out as well.
Went there to fix my ps4 pro after it somehow formatted itself and needed an os and it only hook 20 minutes and he even waved the 25 dollar fee to do it great place awesome people will be back again thanks
Great place, been going there for years, great service, good games, and nice people. They have lots of nes games, which i personally love, and they have lots of newer games for everyone to enjoy
Always good finds at great prices.
The owner was incredibly friendly and inviting he helped fix my original copys of some childhood games for my gc and they work like new now! I recommend this place to anyone w any kind of console needs!
Fantastic service by knowledgeable and experienced staff! Was able to bring my husbands original Nintendo console back to life with transparent troubleshooting and very reasonable pricing. Would recommend in a heartbeat to others who cherish their memories!! Super impressed by our Tech who was absolutely awesome and truly invested and passionate about his work and making sure we left satisfied.
Super fast! Had them change some buttons on a game controller and its perfect!
Id give this place zero stars if I could. The shop perpetually smells like old pizza and body odor. In addition, the carpeting is sticky. The employees are apathetic at best. They are never happy to complete even the most menial task for a customer. However, the worst part about this establishment is their products. Despite their decent return policy, games seem to never work after purchase. Game cartridges are consistently covered in strange substances. Discs are scratched or bent. My friends and I have had problems with their products time after time. I wont be returning.
I can honestly say that this is the best gaming store in the state. I have been to most if not all of the other game stores in Utah and this one beats them in every way. Best prices, selection, and where they shine the most is their staff. They go above and beyond to make sure you are 100 percent satisfied. Definitely check this place out if you havent already !
My Wifes gen one PS4 recently had a fan burn out. These guys had it deep cleaned, replaced with a new fan they had in stock, and ready to go in less than 2 hours. I cant recommend them enough. As an added bonus, they also have a great selection of retro game cartridges and very fair pricing. Will definitely go back.
Such bad customer service haha this guy answered the phone and gave a big sigh like he didnt wanna do his job and was all mad haha.
These guys are a class act. They spent time with me talking about what was wrong with my sons PS4 and were honest about what was wrong with it and explained all of my options thoroughly. When we decided it made most sense for me to sell it for parts on my own they formatted the hard drive so our personal information was wiped. They were friendly and thorough and we had a very good experience. They were also very kind and helpful to my 15 year old on the phone when he was researching where to get his console fixed. We highly recommend these guys and will certainly use them again.
Amazing prices and service!
The guy that was working at the front desk was great and they had amazing costumer service.
By far the best retro games store around the valley. Staff is always friendly and helpful. Their store is well maintained, organized and their prices are great! I find myself coming by here more and more often now and cant wait to see what I find next! Thanks Game Changerz.
Unbelievable service! They fixed my Xbox scorpio edition. Had a bad retimer chip. Even with covid going on they got me taken care of in a timely manner. They were extremely polite and nice. The price was very reasonable. Will come back again!
This store is amazing. Theyve got really competitive pricing and are great at customer service. Ive never had a bad experience here. Its a really great local business, if youre in the area an looking for games I recommend it!
Amazing staff, really great prices, and very clean store. The only negative is their stock is limited, but it’s a small store and they have it as full as possible. Great for retro gamers. They will always make deals and give you the best prices possible.
Let me break this review down so that I can better explain why the 5-star rating.Customer Service (5 of 5) - The service here was absolutely friendly! When I called these guys the first time, I did not get held up for someone elses personal call, unlike in a few of the reviews I have seen. They were also very friendly and took customers issues seriously.Atmosphere (5 of 5) - When I entered the building, there was nothing that seemed out of place. It felt more like a videogame store than GameStop in most, if not all, areas.Quality of Service (5 of 5) - I brought in my Nintendo Switch to this place to get it fixed. Although unsuccessful, these people wouldnt give up and were always trying to find the right solution to the problem. I also felt like these guys knew I was slightly disappointed when they couldnt fix it, so to make up for it, they dropped the repair fees altogether. This part could fall under Customer Service, but I decided to include it here to emphasize just how caring these guys are.Overall (5 of 5) - I would recommend this place ten fold for repairs on game consoles! The atmosphere is friendly, everyone knew what they were doing, and unlike most repair places, they actually care about you and want to help any way they can. A huge thanks to them for always putting customers first!
100% Great place! They fixed my little nephews Xbox1 for a good price and very quick too! Now its running perfect! Their customer service was professional and friendly. Truly appreciate their help. I would give them 6 stars if I could. Thank you guys!
Overall a great experience. I had my switch screen fixed here and my joycon remote as well. Parts took a little longer then expected and its very hard to reach people on the phone is the only reason for 4 stars. The switch works great a very satisfying repair. Thanks guys!
Stellar little shop. Great selection, fantastic staff, very knowledgeable and great to work with.
Love this place!!! Got a gamecube, controllers, and animal crossing for so cheap! Everyone working here is super nice and helpful too. Got myself a membership! Definitely going back for more!
The staff is very knowledgeable and nice and great to talk to! The store is clean and everything is well organized. Prices on games are really good too.
Running through a pretty rough patch in my world ended up having to get rid of one of my gaming consoles and although the price was completely ridiculous than that Im not even close to what it was worth you cant blame it on the people that work there its a corporate thing the guys there were really understanding what was going through and the very helpful I buy all my games to them in the first place at their great place to shop always give him a thumbs up the guys are always solid and the few get a chance to swing in there actually going to be really helpful
Went in to see if I could get my DS lite screen fixed, the technician acted all high and mighty and refused and the store did nothing to help me out. Poor service, bunch of jerks. I’ll find someone who shows care.