Ive dealt with this place for many years. They have always been a second choice for garage door parts. They usually have good products in stock. Their service is a little slow and leaves some to be desired. Its a busy place with allot going on.
When our garage door broke, we called Hoj Monarch Doors for help. They were out the next day and were able to fix it on the first visit. The service person (Nick) was very efficient and polite. We greatly appreciated the quick and friendly service.
Wow! We received 5-star service and immediate help when needed! Monarch Doors wonderfully qualified staff repaired our garage door and made it better than new! Thanks so much!
Mickey and his team were very helpful this morning repairing the trim on our garage doors. They called ahead of time, showed up on time, and did the work in a timely and professional manner. They also were equipped with a truck that could safely handle the snowy roads which is a real plus here in the mountains, and not as common among companies as it should be here in Salt Lake City. Would use Monarch Door services again without hesitation.
Just had our second repair from Monarch Door and I cannot say enough good about them! Both times they were able to come out the very day I called. Both times they were super friendly and efficient. And both times, they did NOT charge an arm and a leg. I will use this company every time I need a garage door repair.
Both Angel and Taylor came out to my home and had my broken spring replaced in no time. They explained in great detail what they were doing and why I only needed one replacement spring that would be just as efficient and cost less than replacing both springs. I previously purchased a new insulated door from Monarch Door and have had my garage doors serviced several times over the past 15 years. The experience has always been positive and I would recommend them to any of my family and friends.
My garage door spring broke this morning so I went looking for a good company to call to fix it and saw that Monarch had awesome reviews. I called them to get a quote and thought the price was very fair. I asked when they thought someone could come out and they said today. Nick was to my house within an hour and had it fixed in no time. My experience in the past with people coming out to work on my stuff is that they won’t give you and exact price and then they will add on all sorts of fees once it’s done. Not the case with Monarch. I was quoted a price and that was the price. He serviced my garage and it runs smoother and quieter than before as well. Would recommend to anyone.
Angel went above and beyond to educate me on the issue and explain how he would be repairing it. Super nice and experienced technician. Help was dispatched quickly once I reported my issue. Thanks!
Angel showed up and took care of the broken spring on my garage door without trying to upsell me for any other maintenance that was unnecessary and even lubed the tracks and chain without telling me they were going to. Saved us money! Great company! I will call them for all our garage door maintenance.
Great service and very polite people working for this company. Angel and his assistant were very thorough with the inspection of my garage door issue. They fixed it fast and efficiently! I will continue to work with this company
The technician was kind, informative and efficient! I really appreciated his professionalism. I love my Monarch door!
Like the other reviews my experience was short and sweet. They came within 30 minutes of my call and fixed the garage in less than 30 minutes. The fee to fix the door was very reasonable. Will call them again if I have anymore issues.
Customer service was fantastic. They have always taken care of us. I would give this company an A+.
They had the best price, were able to come out within hours, and were finished quickly and with everything left in better working order than it was before the garage broke.Rock solid. No question Ill call again if I have any more issues with my garage.
Triple A service! Angle was knowledgeable and helpful helping me setting up the opener controllers. He was a gentleman, and showed why he is a great asset to the company. Highly recommend using Monarch Door😄
Their service was great. Angel was on time, and got our job done quick! Thank you!
After backing vehicle out of garage and hitting door with top of Yakima carrier we called HOJ Monarch Door to schedule appointment. Luckily a Technician was just leaving a job and would be here in about ten minutes. Our technician was Angel, and he was that, he was able to place our door back on track and repaired door so we could use it throughout the winter and longer without any worry. If we decide to replace that bottom section because of some visual damage we will certainly call HOJ Monarch Doors and request Angel because he was so efficient and polite and was very professional repairing our door. Thank you HOJ Monarch you’re team saved the day for us.
Came quickly, took care of the issues, answered all my questions and friendly. Highly recommend.
Timely, professional, efficient, inexpensive. They arrived on time, made repairs quickly, and the bill was lower than expected. Thanks Mickey for excellent service.
Hands down the best service youll find! Do not hesitate to do work with them.
Showed up when they said they would. Worked quickly and fixed it in about 20 minutes. I would call them and recommend them to everyone I know.
I called for service and Angel and Taylor came. They did a great job. I am ordering more work to be done and I want them to do it.
They where very professional very fast explained everything I would call your company again and recommend to others Even tore down phone number for last company who did our door thank you so much I give you all 10 stars
Great customer care. Professional. Quality workmanship. Would use them again.
Quick to respond to my message and accommodating to my schedule. Very polite and professional.
Mickey Kopp was very polite and knowledgeable. Did the repairs quickly.
Excellent customer service,Very knowledgeable and promptVery pleased with the job and the interaction with all involved
They have always done good work on installations and repairs for me.
My experience was short and sweet with Monarch Door. One of the springs on my garage door broke and I didnt notice it until night time. I submitted a contact request through their website the next morning. They called me back same day and said they could come between 1pm-3pm and they showed up just after 2pm and were done within 20-30 minutes!They charged me $225 to replace my springs which I thought was reasonable (Especially since he did it in 20-30 minutes, lubed all the rollers, and cleaned my sensors).But the best part is that the guy didnt try to up-sell me AT ALL!!! He actually said that my garage door (thats 20 years old), its in really pretty good shape for its age.Summary: They showed up same day, did the job quickly, charged roughly what I was expecting to pay, and the technician was super nice and friendly!So now, if/when I do decide to buy a new Garage door, you can bet that Monarch will be one of the first places I call!
Service was prompt and thorough fixed my problem and explained everything perfectly
Great service. Fast and reliable.
Monarch Garage Door Repair is the place to call they are honest fast reliable people to work with
Angel was promoted. Coming out to service an issue with my garage doors the very next day after I called.